Brother DCP-9020CDW Manual de operación y mantenimiento

Basic User’s Guide

DCP-9020CDW

Version 0

UK/IRE

If you need to contact customer service

Complete the following information for future

reference:

Model Number:

DCP-9020CDW

Serial Number: 1

Date of Purchase:

Place of Purchase:

1The serial number is on the back of the unit. Retain

this User’s Guide with your sales receipt as a

permanent record of your purchase, in the event of

theft, fire or warranty service.

http://www.brother.com/registration/

User’s Guides and where do I find them?

Which Guide? What’s in it? Where is it?

Product Safety

Guide Read this Guide first. Read the Safety

Instructionsbeforeyousetupyourmachine.

See this Guide for trademarks and legal

limitations.

Printed / In the box

Quick Setup Guide Follow the instructions for setting up your

machine and installing the drivers and

software for the operating system and

connection type you are using.

Printed / In the box

Basic User's Guide Learn the basic Copy and Scan operations

and how to replace consumables. See

troubleshooting tips.

PDF file / CD-ROM / In the box

Advanced User's

Guide Learn more advanced operations: Copy,

security features, printing reports and

performing routine maintenance.

PDF file / CD-ROM / In the box

Software User's

Guide Follow these instructions for Printing,

Scanning, Network Scanning, Remote

Setup and using the Brother ControlCenter

utility.

HTML file / CD-ROM / In the box

Network User's

Guide This Guide provides useful information

about wired and wireless network settings

and security settings using the Brother

machine. You can also find supported

protocol information for your machine and

detailed troubleshooting tips.

PDF file / CD-ROM / In the box

Wi-Fi Direct™ Guide This Guide provides details on how to

configure and use your Brother machine for

wireless printing directly from a mobile

device supporting the Wi-Fi Direct™

standard.

PDF file / Brother Solutions

Center1

Google Cloud Print

Guide This Guide provides details on how to

configure your Brother machine to a Google

account and use Google Cloud Print

services for printing over the Internet.

PDF file / Brother Solutions

Center1

Mobile Print/Scan

Guide for Brother

iPrint&Scan

This Guide provides useful information

about printing from your mobile device and

scanning from your Brother machine to your

mobile device when connected on a Wi-Fi

network.

PDF file / Brother Solutions

Center1

Web Connect Guide This Guide provides details about how to

configure and use your Brother machine to

scan, load and view images and files on

certain websites that provide these services.

PDF file / Brother Solutions

Center1

1Visit us at http://solutions.brother.com/.

AirPrint Guide This Guide provides information for using

AirPrint to print from OS X v10.7.x, 10.8.x

and your iPhone, iPod touch, iPad, or other

iOS device to your Brother machine without

installing a printer driver.

PDF file / Brother Solutions

Center 1

Which Guide? What’s in it? Where is it?

iii

Table of Contents

(Basic User’s Guide)

1 General information 1

Using the documentation.......................................................................................1

Symbols and conventions used in the documentation ....................................1

Accessing Brother Utilities (Windows®8)..............................................................2

Accessing the Advanced User’s Guide, Software User’s Guide and

Network User’s Guide.........................................................................................3

Viewing Documentation...................................................................................3

How to access the User’s Guides for Advanced Features....................................5

Accessing Brother Support (Windows®)................................................................6

Accessing Brother Support (Macintosh)................................................................6

Control panel overview..........................................................................................8

Touchscreen LCD..........................................................................................10

Setting the Ready screen..............................................................................13

Basic Operations...........................................................................................14

Shortcut Settings.................................................................................................15

Adding Copy Shortcuts..................................................................................15

Adding Scan Shortcuts..................................................................................15

Adding Web Connect Shortcuts ....................................................................16

Changing Shortcuts.......................................................................................17

Editing Shortcut Names.................................................................................18

Deleting Shortcuts .........................................................................................18

Recalling Shortcuts........................................................................................18

Volume settings...................................................................................................19

Beeper volume ..............................................................................................19

2 Loading paper 20

Loading paper and print media............................................................................20

Loading paper in the paper tray.....................................................................20

Loading paper in the manual feed slot ..........................................................22

Unscannable and unprintable areas..............................................................26

Paper settings......................................................................................................27

Paper Size.....................................................................................................27

Paper Type....................................................................................................27

Acceptable paper and other print media..............................................................28

Recommended paper and print media ..........................................................28

Type and size of paper..................................................................................28

Handling and using special paper .................................................................30

3 Loading documents 33

How to load documents.......................................................................................33

Using the automatic document feeder (ADF)................................................33

Using the scanner glass................................................................................34

4 Making copies 35

How to copy.........................................................................................................35

Stop copying..................................................................................................35

Copy preset settings......................................................................................35

Copy Options.................................................................................................36

5 How to print from a computer 37

Printing a document.............................................................................................37

6 How to scan to a computer 38

Before scanning...................................................................................................38

Scanning a document as a PDF file using ControlCenter4 (Windows®) .............39

How to scan a document as a PDF file using the Touchscreen..........................41

A Routine maintenance 43

Replacing the consumable items.........................................................................43

Replacing the toner cartridges.......................................................................47

Replacing the drum units...............................................................................54

Replacing the belt unit...................................................................................60

Replacing the waste toner box ......................................................................64

Cleaning and Checking the machine...................................................................69

Cleaning the outside of the machine.............................................................70

Cleaning the LED heads................................................................................71

Cleaning the scanner glass ...........................................................................72

Cleaning the corona wires.............................................................................73

Cleaning the drum unit ..................................................................................76

Cleaning the paper pick-up rollers.................................................................82

Calibration .....................................................................................................83

Auto Registration...........................................................................................84

Frequency (Colour Correction)......................................................................84

B Troubleshooting 85

Identifying your problem ......................................................................................85

Error and maintenance messages.......................................................................86

Document Jams...................................................................................................92

Document is jammed in the top of the ADF unit............................................92

Document is jammed under the document cover..........................................92

Removing small documents jammed in the ADF...........................................93

Document is jammed at the output tray.........................................................93

Paper Jams..........................................................................................................94

Paper is jammed in the manual feed slot ......................................................94

Paper is jammed in the paper tray.................................................................94

Paper is jammed at the output paper tray .....................................................95

Paper is jammed at the back of the machine ................................................96

Paper is jammed inside the machine.............................................................98

Paper is jammed underneath the paper tray ...............................................101

If you are having difficulty with your machine....................................................103

Improving the print quality..................................................................................108

Machine Information..........................................................................................118

Checking the Serial Number........................................................................118

Checking the Firmware Version ..................................................................118

Reset functions............................................................................................119

How to reset the machine............................................................................119

C Settings and features tables 120

Using the Settings Tables..................................................................................120

Settings Tables..................................................................................................121

Features Tables.................................................................................................136

Entering text ......................................................................................................148

D Specifications 149

General..............................................................................................................149

Document Size..................................................................................................151

Print media.........................................................................................................152

Copy..................................................................................................................153

Scanner .............................................................................................................154

Printer................................................................................................................155

Interfaces...........................................................................................................156

Network..............................................................................................................157

Computer requirements.....................................................................................158

Consumable items.............................................................................................159

E Index 160

Table of Contents

(Advanced User's Guide)

1 General Setup

Memory storage

Automatic Daylight Saving Time

Ecology features

Touchscreen

2 Security features

Secure Function Lock 2.0

Setting Lock

3 Printing reports

Reports

4 Making copies

Copy settings

A Routine maintenance

Checking the machine

Replacing periodic maintenance

parts

Packing and shipping the machine

B Glossary

CIndex

You can view the Advanced User's Guide on the CD-ROM.

The Advanced User's Guide explains the following features and operations.

Using the

documentation 1

Thank you for buying a Brother machine!

Reading the documentation will help you

make the most of your machine.

Symbols and conventions

used in the documentation 1

The following symbols and conventions are

used throughout the documentation.

WARNING

WARNING indicates a potentially hazardous

situation which, if not avoided, could result in

death or serious injuries.

IMPORTANT

IMPORTANT indicates a potentially

hazardous situation which, if not avoided,

may result in damage to property or loss of

product functionality.

NOTE

Notes tell you how you should respond to a

situation that may arise orgive tips abouthow

the current operation works with other

features.

Follow all warnings and instructions marked

on the product.

General information 1

Electrical Hazard icons alert you to a

possible electrical shock.

Fire Hazard icons alert you to the

possibility of fire.

Hot Surface icons warn you not to

touch machine parts that are hot.

Prohibition icons indicate actions

that must not be performed.

Bold Bold style identifies the

numerical pad numbers of the

Touchpaneloronthecomputer

screen.

Italics Italicized style emphasizes an

important point or refers you to

a related topic.

Courier

New

Courier New font identifies the

messages shown on the

Touchscreen of the machine.

Chapter 1

Accessing Brother Utilities (Windows®8) 1

If you are using a computer and tablet running Windows®8, you can make your selections either

by tapping the screen or by clicking with your mouse.

After the printer driver is installed, appears on both the Start screen and the desktop.

aTap or click Brother Utilities either on the Start screen or the desktop.

bSelect your machine from the drop down list.

cChoose the function you want to use.

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