4Operating Instructions Energy Saver Series 2011
SHIPPING DAMAGE CLAIMS PROCEDURE
NOTE: For your protection, the equipment in this shipment was carefully inspected and packaged by skilled personnel before leaving the factory.
Upon acceptance of this shipment, the transportation company assumes full responsibility for its safe delivery.
IF SHIPMENT ARRIVES DAMAGED:
1. VISIBLE LOSS OR DAMAGE: Be certain that any visible loss or damage is noted on the freight bill or express receipt, and that the note of loss or
damage is signed by the delivery person.
2. FILE CLAIM FOR DAMAGE IMMEDIATELY: Regardless of the extent of the damage.
3. CONCEALED LOSS OR DAMAGE: if damage is unnoticed until the merchandise is unpacked, notify the transportation company or carrier
immediately, and le “CONCEALED DAMAGE” claim with them. This must be done within fteen (15) days from the date the delivery was made to
you. Be sure to retain the container for inspection.
Brew-Tek cannot assume liability for damage or loss incurred in transit. We will, however, at your request, supply you with the necessary documents
to support your claim.
SERVICE POLICY AND PROCEDURE GUIDE ADDITIONAL WARRANTY EXCLUSIONS
1. Resetting of safety thermostats, circuit breakers, overload protectors, or fuse replacements unless warranted conditions are the cause.
2. All problems due to operation at voltages other than specied on equipment nameplates; conversion to correct voltage must be the customer’s
responsibility.
3. All problems due to electrical connections not made in accordance with electrical code requirements and wiring diagrams supplied with the
equipment.
4. Replacement of items subject to normal wear, to include such items as knobs and light bulbs. Normal maintenance functions including adjustment
of thermostats, microswitches, and replacement of fuses and indicating lights are not covered under warranty.
5. All problems due to inadequate water supply, such as uctuating, or high or low water pressure.
6. All problems due to mineral/calcium deposits, or contamination from chlorides/chlorines. De-liming is considered a preventative maintenance
function and is not covered by warranty.
7. Full use, care and maintenance instructions are supplied with each machine. Those miscellaneous adjustments noted are customer responsibility.
Proper attention will prolong the life of the machine.
8. Travel mileage is limited to sixty (60) miles from an authorized Service Agency or one of its sub-agencies.
9. All labor shall be performed during normal working hours. Overtime premium shall be charged to the customer.
10. All genuine Brew-Tek replacement parts are warranted for ninety (90) days from date of purchase on non-warranted equipment. Any use of
non-genuine Brew-Tek parts completely voids any warranty.
11. Installation, labor and job check-out are not considered warranty.
12. Charges incurred by delays, waiting time or operating restrictions that hinder the service technicians ability to perform services are not covered
by warranty. This includes institutional and correctional facilities
WARRANTY DESCRIPTION
All electrical equipment manufactured by Brew-Tek is warranted against defects in materials and workmanship for a period of one year from the
date of original installation or eighteen (18) months from the date of shipment from our factory, whichever comes rst, and is for the benet of the
original purchaser.
THE FOREGOING OBLIGATION IS EXPRESSLY GIVEN IN LIEU OF ANY OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WHICH ARE HEREBY EXCLUDED. Brew-Tek SHALL NOT BE
LIABLE FOR INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSSES FROM ANY CAUSE WHATSOEVER.
This warranty is void if it is determined that upon inspection by an Authorized Service Agency that the equipment has been modied, misused,
misapplied, improperly installed, or damaged in transit or by re, ood or act of God. It also does not apply if the serial nameplate has been removed
or unauthorized service personnel perform service. The prices charged by Brew-Tek for its products are based upon the limitations in this warranty.
Seller’s obligation under this warranty is limited to the repair of defects without charge by a Brew-Tek Authorized Service Agency or one of its sub-
agencies. This service will be provided on customer’s premises for non-portable models. Portable models (a device with a cord and plug) must be taken
or shipped to the closest Authorized Service Agency, transportation charges prepaid, for services. In addition to restrictions contained in this warranty,
specic limitations are shown below (Additional Warranty Exclusions). This warranty is valid in the United States and void elsewhere.
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