Black Box SW614A Manual de usuario

JUNE 2001

SW614A

SW616A

SW617A

SW619A

FREE tech support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746.

Mailin address: Black Box Corporation, 1000 Park Dr., Lawrence, PA 15055-1018

World-Wide Web: www blackbox com • E-mail: info@blackbox com

Customer Support Information:

THE SERVSWITCH™ FAMILY

Welcome to the ServSwitchTM Family!

Thank you for purchasing a BLACK BOX®ServSwitch™Brand KVM switch! We

appreciate your business, and we think you’ll appreciate the many ways that your

new ServSwitch keyboard/video/mouse switch will save you money, time, and

effort.

That’s because our ServSwitch family is all about breaking away from the

traditional, expensive model of computer management. You know, the one-size-

fits-all-even-if-it-doesn’t model that says, “One computer gets one user station, no

more, no less.” Why not a single user station (monitor, keyboard, and mouse) for

multiple computers—even computers of different platforms? Why not a pair of

user stations, each of which can control multiple computers? Why not multiple

user stations for the same computer?

With our ServSwitch products, there’s no reason why not. We carry a broad line

of robust solutions for all these applications. Do you have just two PCs, and need

an economical alternative to keeping two monitors, keyboards, and mice on your

desk? Or do you need to share dozens of computers, including a mix of IBM®PC,

RS/6000®, Apple®Macintosh®, Sun Microsystems®, and SGI®compatibles among

multiple users with different access levels? Does your switch have to sit solidly on a

worktable and use regular everyday cables? Or does it have to be mounted in an

equipment rack and use convenient many-to-one cables? No matter how large or

small your setup is, no matter how simple or how complex, we’re confident we

have a ServSwitch system that’s just right for you.

The ServSwitch™family from Black Box—the one-stop answer for all your KVM-

switching needs!

This manual will tell you all about your new Multi-Head ServSwitch™, including

how to install, operate, and troubleshoot it. For an introduction to the Switch, see

Chapter 2. The Multi-Head ServSwitch product codes covered in this manual are:

SW614A SW616A

SW617A SW619A

This manual also includes information about the Remote-Control Module

accessory, which has its own installation and operation sheet. The Remote-Control

Module product codes mentioned in this manual are:

KV6REM KV6REM-25 KV6REM-50 KV6REM-75

MULTI-HEAD SERVSWITCH™

TRADEMARKS USED IN THIS MANUAL

BLACK BOX and the logo are registered trademarks, and ServSwitch and

Multi-Head ServSwitch are trademarks, of Black Box Corporation.

Apple and Macintosh are registered trademarks of Apple Computer, Inc.

Compaq and Alpha are registered trademarks of Compaq Computer Corporation.

Hewlett-Packard, HP, and Vectra are registered trademarks of Hewlett-Packard.

IBM, PC/AT, PS/2, RS/6000, and ThinkPad are registered trademarks, and

PC/XT is a trademark, of International Business Machines Corporation.

Microsoft, IntelliMouse, MS-DOS, Windows, and Windows NT are registered

trademarks or trademarks of Microsoft Corporation in the United States and/or

other countries.

Sun Microsystems is a registered trademark of Sun Microsystems, Inc. in the

United States and other countries.

Any other trademarks mentioned in this manual are acknowledged to be the property of the

trademark owners.

FCC/IC STATEMENTS

FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA

RADIO-FREQUENCY INTERFERENCE STATEMENTS

This equipment generates, uses, and can radiate radio-frequency energy, and if not

installed and used properly, that is, in strict accordance with the manufacturer’s

instructions, may cause interference to radio communication. It has been tested

and found to comply with the limits for a Class A computing device in accordance

with the specifications in Subpart J of Part 15 of FCC rules, which are designed to

provide reasonable protection against such interference when the equipment is

operated in a commercial environment. Operation of this equipment in a

residential area is likely to cause interference, in which case the user at his own

expense will be required to take whatever measures may be necessary to correct the

interference.

Changes or modifications not expressly approved by the party responsible for

compliance could void the user’s authority to operate the equipment.

Shielded cables must be used with this equipment to maintain compliance with

radio-frequency energy-emission regulations and ensure a suitably high level of

immunity to electromagnetic disturbances.

This digital apparatus does not exceed the Class A limits for radio noise emission from digital

apparatus set out in the Radio Interference Regulation of Industry Canada.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites

applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le

brouillage radioélectrique publié par Industrie Canada.

MULTI-HEAD SERVSWITCH™

EUROPEAN UNION DECLARATION OF CONFORMITY

This equipment has been tested and found to comply with the limits for a class B

computing device in accordance with the specifications in the European standard

EN55022. These limits are designed to provide reasonable protection against

harmful interference. This equipment generates, uses and can radiate radio

frequency energy and if not installed and used in accordance with the instructions

may cause harmful interference to radio or television reception. However, there is

no guarantee that harmful interference will not occur in a particular installation. If

this equipment does cause interference to radio or television reception, which can

be determined by turning the equipment on and off, the user is encouraged to

correct the interference with one or more of the following measures:

(a) Reorient or relocate the receiving antenna.

(b)Increase the separation between the equipment and the receiver.

the receiver is connected.

(d)Consult the supplier or an experienced radio/TV technician for help.

Shielded cables must be used with this equipment to maintain compliance with

radio-frequency energy-emission regulations and ensure a suitably high level of

immunity to electromagnetic disturbances.

NOM STATEMENT

NORMAS OFICIALES MEXICANAS (NOM)

ELECTRICAL SAFETY STATEMENT

INSTRUCCIONES DE SEGURIDAD

1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de

que el aparato eléctrico sea operado.

2. Las instrucciones de seguridad y operación deberán ser guardadas para

referencia futura.

3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de

operación deben ser respetadas.

4. Todas las instrucciones de operación y uso deben ser seguidas.

5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca

de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc.

6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que

sean recomendados por el fabricante.

7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea

recomendado por el fabricante.

8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá

a lo descrito en las instrucciones de operación. Todo otro servicio deberá ser

referido a personal de servicio calificado.

9. El aparato eléctrico debe ser situado de tal manera que su posición no

interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá,

alfombra o superficie similar puede bloquea la ventilación, no se debe colocar

en libreros o gabinetes que impidan el flujo de aire por los orificios de

ventilación.

10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor

como radiadores, registros de calor, estufas u otros aparatos (incluyendo

amplificadores) que producen calor.

11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del

tipo descrito en el instructivo de operación, o como se indique en el aparato.

MULTI-HEAD SERVSWITCH™

12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización

del equipo no sea eliminada.

13. Los cables de la fuente de poder deben ser guiados de tal manera que no

sean pisados ni pellizcados por objetos colocados sobre o contra ellos,

poniendo particular atención a los contactos y receptáculos donde salen del

aparato.

14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las

recomendaciones del fabricante.

15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas

de energia.

16. El cable de corriente deberá ser desconectado del cuando el equipo no sea

usado por un largo periodo de tiempo.

17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean

derramados sobre la cubierta u orificios de ventilación.

18. Servicio por personal calificado deberá ser provisto cuando:

A: El cable de poder o el contacto ha sido dañado; u

B: Objectos han caído o líquido ha sido derramado dentro del aparato; o

C: El aparato ha sido expuesto a la lluvia; o

D: El aparato parece no operar normalmente o muestra un cambio en su

desempeño; o

E: El aparato ha sido tirado o su cubierta ha sido dañada.

TABLE OF CONTENTS

Contents

Chapter Page

1. Specifications ............................................................................................. 9

2. Introduction ............................................................................................. 12

2.1 Features and Benefits ....................................................................... 12

2.2 The Complete Package ..................................................................... 13

2.3 The Multi-Head ServSwitch Illustrated ............................................ 14

2.4 Safety Concerns ................................................................................. 15

3. Installation ................................................................................................ 16

3.1 What You Will Need .......................................................................... 16

3.2 Placement .......................................................................................... 17

3.3 Connecting Your Equipment ........................................................... 17

3.3.1 Basic Systems with a Single Switch ......................................... 18

3.3.2 Synchronized Switch Systems for

CPUs with up to Eight Video Outputs .............................. 19

3.3.2 Cables and Adapters ............................................................... 21

3.4 Powering the Switch .......................................................................... 23

4. Configuration ........................................................................................... 24

4.1 Configuring Your PCs ....................................................................... 24

4.2 Configuring the Multi-Head ServSwitch .......................................... 25

4.2.1 Entering Configuration Mode ............................................. 25

4.2.2 Setting the Screen-Saver Timeout ....................................... 26

4.2.3 Autoscanning: Setting the Scan Mode and Pause Time ..... 27

4.2.4 Enforcing Mouse Speed ....................................................... 28

4.2.5 Setting Mouse-Mode Reporting and

Enabling/Disabling Mouse Switching ............................ 29

4.2.6 Choosing Active Ports or All Ports for

Keyboard-Tab and Mouse Switching .............................. 30

4.2.7 Setting the Hotkey Sequence ............................................... 31

4.2.8 Viewing the Firmware Revision, Restoring Mouse

Function, or Resetting to Factory Defaults ..................... 32

4.2.9 Setting the Password ............................................................. 33

4.2.10 Exiting Configuration Mode ................................................ 33

MULTI-HEAD SERVSWITCH™

Contents (continued)

Chapter Page

5. Operation ................................................................................................. 34

5.1 Power Status ..................................................................................... 34

5.2

The Front-Panel Pushbutton and the Remote-Control Module

... 35

5.3 The Status Display ........................................................................... 36

5.4 Things to Keep in Mind About the Keyboards and Mice ............. 37

5.5 Keyboard Control: Hotkey Commands ......................................... 38

5.6 Mouse Control ................................................................................. 40

5.7 Re-Enabling a Disconnected PS/2 Mouse ..................................... 41

5.8 Hot-Plugging Devices Into the Multi-Head ServSwitch and

Re-Enabling Disconnected CPU PS/2 Mouse Ports ................ 41

5.9 RS-232 Control ................................................................................ 43

5.10 Performing a Warm Reset .............................................................. 43

5.11 Upgrading the Switch’s Firmware .................................................. 44

6. Troubleshooting ...................................................................................... 46

6.1 Things to Try ..................................................................................... 46

6.2 Calling Black Box .............................................................................. 48

6.3 Shipping and Packaging ................................................................... 48

Appendix: Cable Guidelines .......................................................................... 49

A.1 Cabling from the Keyboard, Mouse, and Monitors to the

Multi-Head ServSwitch .................................................................. 49

A.2 Cabling from the Multi-Head ServSwitch to the CPUs ................... 49

A.3 Cabling Attached to the OPTIONS Port ......................................... 52

CHAPTER 1: Specifications

1. Specifications

Compliance: CE (EN55022 Class B); FCC Part 15 Subpart J Class A,

IC Class/classe A

Standards: VGA, SVGA, XGA, XGA-2, SXGA, or UXGA video;

supports VESA DDC, DDC1, and DDC2 signaling

Interfaces: Video: VGA;

Keyboard and mouse: IBM PS/2 compatible; with

appropriate adapters, also supports IBM PC/AT type

keyboards, CPUs with PC/AT keyboard ports, and

CPUs with EIA/TIA RS-232 mouse ports;

OPTIONS port: EIA/TIA RS-232 proprietarily pinned on

DB15

Resolution: Up to 1600 x 1280 noninterlaced at up to 100 Hz

Protocol: RS-232: Asynchronous

Data Format: RS-232: 8 data bits, no parity, 1 stop bit

Data Rate: RS-232: 1200 bps

Flow Control: RS-232: None

Maximum

Distance: 10 m (32 ft.) to any attached keyboard, mouse, or

monitor;

30 m (100 ft.) to any attached CPU

User Controls: Keyboard commands;

Mouse-click functions;

(1) Front-mounted pushbutton for channel change and

configuration mode;

(1) Bottom-mounted 8-position DIP switch for reset and

firmware upgrade

Indicator: (1) Front-mounted 7-segment status display

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