Black Box KV7118SA Manual de usuario

KV7118SA

KV7148FA

FREE tech support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746.

Mailin address: Black Box Corporation, 1000 Park Dr., Lawrence, PA 15055-1018

World-Wide Web: www.blackbox.co • E-mail: [email protected]

Custo er Support Infor ation:

AUGUST 1998

THE SERVSWITCH™ FAMILY

Welcome to the ServSwitchTM Family!

Thank you for purchasing a BLACK BOX®ServSwitch™Brand KVM switch! We

appreciate your business, and we think you’ll appreciate the many ways that your

new ServSwitch keyboard/video/mouse switch will save you money, time, and

effort.

That’s because our ServSwitch family is all about breaking away from the

traditional, expensive model of computer management. You know, the one-size-

fits-all-even-if-it-doesn’t model that says, “One computer gets one user station, no

more, no less.” Why not a single user station (monitor, keyboard, and mouse) for

multiple computers—even computers of different platforms? Why not a pair of

user stations, each of which can control multiple computers? Why not multiple

user stations for the same computer?

With our ServSwitch products, there’s no reason why not. We carry a broad line

of robust solutions for all these applications. Do you have just two PCs, and need

an economical alternative to keeping two monitors, keyboards, and mice on your

desk? Or do you need to share dozens of computers, including a mix of IBM®PC,

RS/6000®, Apple®Macintosh®, Sun Microsystems®, and SGI®compatibles among

multiple users with different access levels? Does your switch have to sit solidly on a

worktable and use regular everyday cables? Or does it have to be mounted in an

equipment rack and use convenient many-to-one cables? No matter how large or

small your setup is, no matter how simple or how complex, we’re confident we

have a ServSwitch system that’s just right for you.

The ServSwitch™family from Black Box—the one-stop answer for all your KVM-

switching needs!

This manual will tell you all about your new ServSwitch Elite™ unit, including

how to install, operate, and troubleshoot it. For an introduction to the ServSwitch

Elite, see Chapter 2. The ServSwitch Elite product codes covered in this manual

are:

KV7118SA

KV7148FA

This manual also includes information about the acessories with these product

codes (each comes with its own installation guide if ordered separately):

KV7150A RMK19E

KV7160A RMK19E4

KV7170A

SERVSWITCH ELITE™

TRADEMARKS USED IN THIS MANUAL

Apple and Macintosh are registered trademarks of Apple Computer, Inc.

Compaq is a registered trademark of Compaq Computer Corporation.

Hewlett-Packard, HP, and HP9000 are registered trademarks of Hewlett-Packard.

IBM, PC/AT, PS/2, RISC System/6000, and RS/6000 are registered trademarks

of International Business Machines Corporation.

Logitech is a trademark of Logitech, Inc.

IntelliMouse and Microsoft are either registered tradmark or trademarks,

of Microsoft Corporation in the United States and/or other countries.

SGI is a registered trademark of Silicon Graphics, Inc.

Sun Microsystems is a registered trademark of Sun Microsystems, Inc.

Any other trademarks mentioned in this manual are acknowledged to be the property of the

trademark owners.

DISCLAIMER

The information in this manual is subject to change without notice. The

manufacturer shall not be liable for technical or editorial errors or omissions

contained herein; nor is it liable for incidental or consequential damages resulting

from the furnishing, performance, or use of this material.

FCC/IC STATEMENTS

FEDERAL COMMUNICATIONS COMMISSION

AND

CANADIAN DEPARTMENT OF COMMUNICATIONS

RADIO FREQUENCY INTERFERENCE STATEMENTS

This equipment generates, uses, and can radiate radio frequency energy and if not

installed and used properly, that is, in strict accordance with the manufacturer’s

instructions, may cause interference to radio communication. It has been tested

and found to comply with the limits for a Class A computing device in accordance

with the specifications in Subpart B of Part 15 of FCC rules, which are designed to

provide reasonable protection against such interference when the equipment is

operated in a commercial environment. Operation of this equipment in a

residential area is likely to cause interference, in which case the user at his own

expense will be required to take whatever measures may be necessary to correct the

interference.

Changes or modifications not expressly approved by the party responsible for

compliance could void the user’s authority to operate the equipment.

Shielded cables must be used with this equipment to maintain compliance with

radio frequency energy emission regulations and ensure a suitably high level of

immunity to electromagnetic disturbances.

This digital apparatus does not exceed the Class A limits for radio noise emission from digital

apparatus set out in the Radio Interference Regulation of the Canadian Department of

Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites

applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le

brouillage radioélectrique publié par le ministère des Communications du Canada.

SERVSWITCH ELITE™

BZT COMPLIANCE STATEMENT

BZT HINWEIS

Hiermit wird bescheinigt, daß dieses Gerät in Übereinstimmung mit den

Bestimmugen der BMPT-AmtsblVfg 243/1991 funk-enstört ist. Der

vorschriftsmäßige Betrieb mancher Gerät (z.B. Meßsender) kann allerdings

gewissen Einschränkungen unterliegen. Beachten Sie deshalb die Hinweise in der

Bedienungsanleitung.

Dem Bundesamt für Zulassungen in der Telekommunikation wurde das

Inverkehrbringen dieses Geräts angezeigt und die Berechtigung zur Überprüfung

der Serie auf die Einhaltung der Bestimmugen eingeräumt.

NOM STATEMENT

NORMAS OFICIALES MEXICANAS (NOM)

ELECTRICAL SAFETY STATEMENT

INSTRUCCIONES DE SEGURIDAD

1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de

que el aparato eléctrico sea operado.

2. Las instrucciones de seguridad y operación deberán ser guardadas para

referencia futura.

3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de

operación deben ser respetadas.

4. Todas las instrucciones de operación y uso deben ser seguidas.

5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca

de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc..

6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que

sean recomendados por el fabricante.

7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea

recomendado por el fabricante.

8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá

a lo descrito en las instrucciones de operación. Todo otro servicio deberá ser

referido a personal de servicio calificado.

9. El aparato eléctrico debe ser situado de tal manera que su posición no

interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá,

alfombra o superficie similar puede bloquea la ventilación, no se debe colocar

en libreros o gabinetes que impidan el flujo de aire por los orificios de

ventilación.

10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor

como radiadores, registros de calor, estufas u otros aparatos (incluyendo

amplificadores) que producen calor.

11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del

tipo descrito en el instructivo de operación, o como se indique en el aparato.

SERVSWITCH ELITE™

12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización

del equipo no sea eliminada.

13. Los cables de la fuente de poder deben ser guiados de tal manera que no

sean pisados ni pellizcados por objetos colocados sobre o contra ellos,

poniendo particular atención a los contactos y receptáculos donde salen del

aparato.

14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las

recomendaciones del fabricante.

15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas

de energia.

16. El cable de corriente deberá ser desconectado del cuando el equipo no sea

usado por un largo periodo de tiempo.

17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean

derramados sobre la cubierta u orificios de ventilación.

18. Servicio por personal calificado deberá ser provisto cuando:

A: El cable de poder o el contacto ha sido dañado; u

B: Objectos han caído o líquido ha sido derramado dentro del aparato; o

C: El aparato ha sido expuesto a la lluvia; o

D: El aparato parece no operar normalmente o muestra un cambio en su

desempeño; o

E: El aparato ha sido tirado o su cubierta ha sido dañada.

TABLE OF CONTENTS

Contents

Chapter Page

1. Specifications ............................................................................................. 9

2. Introduction ............................................................................................. 11

2.1 Overview ............................................................................................ 11

2.2 Key Features ...................................................................................... 12

2.2.1 Flexibility and Versatility ........................................................ 12

2.2.2 Improved Video Quality ......................................................... 12

2.2.3 Ease of Use and Maintenance ................................................ 12

2.3 Possible System Configurations ........................................................ 13

2.3.1 Single ServSwitch Elite Systems .............................................. 13

2.3.2 Multiple ServSwitch Elite Systems .......................................... 14

3. Installation ................................................................................................ 17

3.1 Unpacking the Switch/The Complete Package .............................. 17

3.2 Setting DIP Switch F (4x8 Model Only) .......................................... 17

3.3 Rackmounting Switches (Optional) ................................................ 18

3.4 The Installation Procedure .............................................................. 20

3.4.1 Placing the Unpowered Switches ........................................... 20

3.4.2 Cascading Switches (Optional) .............................................. 20

3.4.3 Connecting the Console Equipment ..................................... 23

3.4.4 Connecting the Computers .................................................... 26

3.4.5 Connecting the Power ............................................................ 27

3.5 Initial Power-Up: Turning On the System ....................................... 28

4. Operation and Configuration ................................................................. 30

4.1 Basic Operation ................................................................................. 31

4.1.1 Switching Between Computers ............................................... 31

4.1.2 Checking Port/Computer Status ........................................... 35

4.2 Higher-Level Operation and Configuration:

The FUNCTIONS Menu ............................................................. 36

4.2.1 Scanning Computers in the System ....................................... 37

4.2.2 Displaying Version Information and Device Settings ........... 38

4.2.3 Saving the Hardware Configuration ...................................... 39

4.2.4 Resetting the Mouse and Keyboard Ports .............................. 39

4.2.5 Using Broadcast Mode (Single-User Model Only) ............... 40

4.2.6 Setting a Scan Pattern ............................................................. 43

SERVSWITCH ELITE™

Contents (continued)

Chapter Page

4. Operation and Configuration (continued)

4.2 Higher-Level Operation and Configuration:

The FUNCTIONS Menu (continued)

4.2.7 Assigning Unique Names to the Computers and

Slaves in the System ......................................................... 45

4.2.8 Changing the Menu Attributes ............................................ 47

4.2.9 Changing the Attributes of the Ststus Flag .......................... 50

4.2.10 Assigning Specific Device Types .......................................... 52

4.2.11 Setting Security Options ....................................................... 53

4.3 Resetting the ServSwitch Elite .......................................................... 56

4.4 Making Connections Under Power ................................................. 56

4.5 Power-Outage Recovery .................................................................... 56

5. Troubleshooting ...................................................................................... 57

6.1 Common Problems ........................................................................... 57

6.2 Calling Black Box .............................................................................. 59

6.3 Shipping and Packaging ................................................................... 59

Appendix A: Keyboard Commands for the On-Screen Display ................... 60

Appendix B: Upgrading the Firmware .......................................................... 61

Appendix C: RS/6000 Handling ................................................................... 63

Appendix D: Interface Pinouts ...................................................................... 64

D.1 IBM PC/AT Compatible Keyboard .................................................. 64

D.2 IBM PC/AT Compatible Serial Mouse ............................................ 64

D.3 IBM PS/2 Compatible Keyboard and Mouse .................................. 65

D.4 IBM Video Graphics Array (VGA),

Super Video Graphics Array (SVGA) ......................................... 66

CHAPTER 1: Specifications

1. Specifications

Compliance — EMI/RFI: CE; CISPER-A; FCC Part 15 Subpart B Class A,

DOC Class/MDC classe A;

Electrical Safety: UL®1950, cUL, TUV/GS, EN 60950

Standards — VGA, SVGA, and XGA video

Compatibility — Video: VGA, SVGA, XGA, GTX, or GTX1XX; also

IBM RS/6000 and HP9000, although RS/6000 requires

special cabling and RS/6000 and HP9000 sync-on-

green applications require video adapters;

Keyboard: IBM PC/AT or PS/2 compatible (connecting

a PC/AT keyboard requires an adapter such as our

product code FA211);

Mouse: IBM PS/2 compatible two-button, Microsoft

IntelliMouse, or Logitech™ PS/2 compatible 2- or

3-button

Interfaces — Video: VGA;

Keyboard and mouse: IBM PS/2 compatible

Resolution — Up to 1024 x 768 noninterlaced

Maximum

Distance — 12 ft. (3.6 m) of extension cabling to any attached

keyboard, monitor, and mouse;

50 ft. (15.2 m) of extension cabling to any attached CPU

or cascaded ServSwitch Elite unit

User Controls — Keyboard/on-screen-menu commands;

(1) Rear-mounted rocker switch for power;

(1) Rear-mounted reset pushbutton;

KV7148FA only: (1) Internal DIP switch for port-

contention handling

Indicators — On-screen windows and on-screen status-flag box

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