Avery Dennison Monarch Manual de servicio

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Operator's Handbook

® ® ®

Monarch Pathfinder Ultra

Platinum Printer

TC6039OH Rev. AK 9/10

Each product and program carries a respective written warranty, the only warranty on which the

customer can rely. Avery Dennison Corp. reserves the right to make changes in the product,

the programs, and their availability at any time and without notice. Although Avery Dennison

Corp. has made every effort to provide complete and accurate information in this manual, Avery

Dennison Corp. shall not be liable for any omissions or inaccuracies. Any update will be

incorporated in a later edition of this manual.

reproduced, transmitted, stored in a retrieval system, or translated into any language in any

form by any means, without the prior written permission of Avery Dennison.

This device has been tested and found to comply with the limits for a Class B digital device

pursuant to Part 15 of the Federal Communications Commissions Rules and Regulation. These

limits are designed to provide reasonable protection against harmful interference when the

equipment is operated in a commercial environment. This equipment generates, uses, and can

radiate radio frequency energy and, if not installed and used in accordance with the instruction

manual, may cause harmful interference to radio communications. Operation of this equipment

in a residential area is likely to cause harmful interference in which case the user will be

required to correct the interference at his own expense. However, there is no guarantee that

interference will not occur in a particular installation.

If the equipment does cause harmful interference to radio or television reception, which can be

determined by turning the equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

Re-orient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that which the receiver is

connected.

This Class B digital apparatus meets the requirements of the Canadian Interference-Causing

Equipment Regulations.

Cet appareil numérique de la Classe B respecte toutes les exigences du Règlement sur le

Matériel Brouilleur du Canada.

Trademarks

Monarch®, Pathfinder®, Ultra®, 6039, 6063, 9462, and 9465 are trademarks of Avery Dennison

Retail Information Services, LLC.

Avery Dennison® is a trademark of Avery Dennison Corporation.

Microsoft and Windows are trademarks

of Microsoft Corporation.

Avery Dennison Printer Systems Division

170 Monarch Lane

Miamisburg, OH 45342

Outside the U.S., send batteries to:

EMEA, 4 Awberry Court

Croxle

Business Park

Hatters

TABLE OF CONTENTS

INTRODUCTION......................................................................................................................1-1

Using this Manual...............................................................................................................1-2

Audience...........................................................................................................................1-2

Getting Started ..................................................................................................................1-2

Helpful Reminders..............................................................................................................1-3

Attaching the Safety Strap ..................................................................................................1-3

USING BATTERIES .................................................................................................................2-1

Using the Main Battery .......................................................................................................2-1

Charging the Main Battery ...............................................................................................2-1

Changing the Main Battery...............................................................................................2-1

Charging the Backup Battery...............................................................................................2-2

Checking the Battery Status................................................................................................2-2

Main Battery Safety Information...........................................................................................2-3

USING SUPPLIES ...................................................................................................................3-1

Loading Supplies................................................................................................................3-1

Loading for Peel Mode.....................................................................................................3-2

Loading for Non-Peel Mode..............................................................................................3-4

Selecting the Supply Type...................................................................................................3-4

Removing Supplies in Peel Mode.........................................................................................3-5

ENTERING & PRINTING DATA.................................................................................................4-1

Using the Keypad...............................................................................................................4-1

Entering Data.................................................................................................................4-1

Entering Special Characters/Symbols................................................................................4-2

Using the Display...............................................................................................................4-2

Reading the Status Bar....................................................................................................4-2

Scanning Bar Codes...........................................................................................................4-3

Certification Note...............................................................................................................4-4

Printing.............................................................................................................................4-4

Printing.............................................................................................................................4-5

Adjusting the Print Contrast.................................................................................................4-5

Power Management............................................................................................................4-6

Radio Frequency Communications .......................................................................................4-6

CARE & MAINTENANCE..........................................................................................................5-1

Cleaning............................................................................................................................5-1

Cleaning the Printhead....................................................................................................5-1

Cleaning the Platen Roller...............................................................................................5-2

Cleaning the Pinch and Feed Rollers ................................................................................5-2

Cleaning the Sensors ......................................................................................................5-2

Cleaning the Scanner Window..........................................................................................5-3

Cleaning the Scanner Flex Cable......................................................................................5-3

Clearing Supply Jams.........................................................................................................5-3

Storing the Printer..............................................................................................................5-4

TROUBLESHOOTING ..............................................................................................................6-1

Checking the Software Version............................................................................................6-2

Printing a Test Label ..........................................................................................................6-2

Error Codes....................................................................................................................6-3

Technical Support ..............................................................................................................6-3

SPECIFICATIONS & ACCESSORIES.........................................................................................A-1

Specifications....................................................................................................................A-1

Accessories.......................................................................................................................A-2

Introduction 1-1

INTRODUCTION

The Monarch® Pathfinder® Ultra® Platinum 6039™ printer prints, scans bar codes, collects

data, and communicates with other devices. The printer operates on a MicrosoftWindows-

based CE platform.

The printer features

Touch screen display

18-key alphanumeric keypad

On-Demand and continuous printing

Adjustable supply width capabilities

Clock/calendar

USB port communications

Graphic printing capabilities

Display backlight

Low power shutdown to conserve the battery

Laser scanner (factory-installed option)

Wireless 802.11b/g Radio (factory-installed option)

512MB SD memory card (factory-installed option)

256MB Print Engine memory expansion (factory-installed option)

1-2 Operator’s Handbook

Using this Manual

Following is a summary of the contents of this manual:

Chapter Contents

1 Introduction Information you should know before using the printer.

2 Using Batteries Charging, changing, and using batteries safely.

3 Using Supplies Supply loading and removal.

4 Entering and Printing Data Information about using the display, keypad, scanner, and printing.

5 Care & Maintenance Clearing supply jams and cleaning the printer.

6 Troubleshooting Common problems and their solutions.

A Specifications & Accessories Printer specifications and accessories/options.

Audience

This manual is for the operator who scans or manually enters data and prints and applies labels.

A Quick Reference for this printer is available in the box. A Programmer’s Manual and other

documentation are available on our Web site.

Information in this document supercedes information in previous versions. Check our Web site

for the latest documentation and release information.

Getting Started

To start using the printer, you must:

1. Review the safety information in the Regulatory Compliance document provided with your

printer.

2. Charge the main battery. See “Charging the Main Battery” in Chapter 2 for more

information.

Note: You must charge the battery before using it.

3. Insert the main battery. See “Changing the Main Battery” in Chapter 2 for more information.

4. Attach the safety strap found in the documentation package. See “Attaching the Safety

Strap” later in this chapter for more information.

5. Load supplies in the printer. See “Loading the Supplies” in Chapter 3 for more information.

6. Turn on the printer.

Note: Your System Administrator must load an application in the printer before you can use it.

Introduction 1-3

Helpful Reminders

Always start with a fully charged battery.

Attach the safety strap to your wrist before using the printer.

Do not pound the printer when applying labels printed in peel mode.

Switch to a fully charged battery every time you load a new roll of supplies (doing so ensures

optimum print quality).

Turn off the printer when you are not using it.

Operate and store the printer with the recommended temperature and humidity ranges.

See Appendix A, “Specifications and Accessories,” for more information.

Attaching the Safety Strap

1. Turn the printer upside down, resting its top on the table.

2. Remove the stylus strap from the loop.

3. Take the thin end of the safety strap, and push it through the loop at the bottom of the

printer handle (near the battery compartment).

4. Push the thick end of the safety strap through the thin end’s loop.

5. Pull the strap. It may be necessary to help the thin end’s loop fit over the plastic piece in the

middle of the strap and pull the strap tight.

6. Attach the stylus strap to the loop as shown.

1-4 Operator’s Handbook

Using Batteries 2-1

USING BATTERIES

The printer uses two batteries: a main battery and a backup battery.

Battery Use

Main Running the printer. It is also rechargeable using the Monarch9462single-station

or the Monarch9465four-station charger.

Backup Maintaining the printer’s system settings.

Using the Main Battery

The printer’s main power source is a 7.4V lithium-ion battery.

Note: The printer only takes this battery. Do not substitute batteries.

You must charge the battery when you receive the printer, even if you do not use it right away.

Charging the Main Battery

To charge the main battery, use either the 9462 single-station or 9465 four-station

battery chargers. Refer to the documentation provided with the chargers for more

information. Charging time is approximately 1.5 – 3 hours.

Warning: The battery might explode if placed on a different charger.

Changing the Main Battery

To change the main battery:

1. Turn the printer over and press the button on the battery compartment door (at the bottom of

the printer’s handle) and slide it open.

7. Turn the printer upright, holding your palm beneath the open battery compartment. Hit the

printer on your hand and catch the battery as it slides out.

8. Insert a new battery into the compartment (connector end first).

9. Slide the compartment door shut until clicks into place.

Battery Compartment Door

Button

Main Battery

2-2 Operator’s Handbook

Charging the Backup Battery

Some printers support backup battery charging. Contact your Service representative for more

information.

Checking the Battery Status

The printer easily provides the status of the main and backup batteries.

1. Tap the battery icon ( ) on the Status Bar on the display.

Power Supply Description

Main Battery Shows the status of the main battery. If the status is low, printing may be

interrupted. Replace the main battery in the printer with a fully charged

battery.

Backup Battery Shows the status of the backup battery. If you replace the main battery, its

charge depletes while charging the backup battery. You cannot replace the

backup battery.

Remaining Power Shows the power levels of the main battery for system operations and printing.

If the printing power level is low, you may still be able to use Windows

functions, but you do not have enough battery power to print. Replace the main

battery in the printer with a fully charged battery.

2. Tap OK.

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