Avaya IP Office 500 V2 Suplemento

CRK; Reviewed:

SPOC 9/23/2011

Solution & Interoperability Test Lab Application Notes

1 of 16

IP7000-IPO

Avaya Solution & Interoperability Test Lab

Application Notes for Polycom® SoundStation® IP 7000 and

Avaya IP Office 500 V2 –Issue 1.1

Abstract

These Application Notes describe the procedures for configuring Polycom® SoundStation® IP

7000 which was compliance tested with Avaya IP Office 500 V2.

The overall objective of the interoperability compliance testing was to verify Polycom®

SoundStation® IP 7000 features and functionality in an environment comprised of Avaya IP

Office 500 V2, and various Avaya H.323 IP and DCP Telephones.

Information in these Application Notes has been obtained through DevConnect compliance

testing and additional technical discussions. Testing was conducted via the DevConnect

Program at the Avaya Solution and Interoperability Test Lab.

CRK; Reviewed:

SPOC 9/23/2011

Solution & Interoperability Test Lab Application Notes

2 of 16

IP7000-IPO

1. Introduction

These Application Notes describe the procedures for configuring Polycom® SoundStation® IP

7000 (herein referred to as SoundStation IP 7000) which was compliance tested with Avaya IP

Office 500 V2 (herein referred to as Avaya IP Office). SoundStation IP 7000 is a SIP-based IP

conference phone that delivers superior performance for small to midsize conference rooms.

These Application Notes assume that Avaya IP Office is already installed and basic

configuration steps have been performed. Only steps relevant to this compliance test will be

described in this document.

For further details on SoundStation IP 7000 configuration steps not covered in this document,

consult [2].

During the Compliance test, SoundStation IP 5000, IP 6000 and IP 7000 were simultaneously

tested, but these Application Notes will only cover the SoundStation IP 7000. Separate

Application Notes exist for the other endpoints.

2. General Test Approach and Test Results

The general test approach was to place calls to and from SoundStation IP 7000 and exercise

basic telephone operations. The main objectives were to verify that:

SoundStation IP 7000 successfully registers with Avaya IP Office.

SoundStation IP 7000 successfully establishes calls with Avaya H.323 and digital

telephones registered to Avaya IP Office.

SoundStation IP 7000 successfully negotiates the appropriate codec (G.711MU or

G.729A).

SoundStation IP 7000 successfully places a call on hold.

SoundStation IP 7000 successfully transfers a call, including blind and supervised

transfers.

DTMF tones could be passed successfully to the voicemail system.

SoundStation IP 7000 successfully establishes a three party conference call.

SoundStation IP 7000 successfully verifies the following Short Codes:

oDo Not Disturb

oCall Pickup Any

oCall Forward (Unconditional, Busy/no answer)

Calls could be shuffled and unshuffled.

MWI would be lit when new voicemail exists and extinguished after listening to

voicemail.

For serviceability testing, failures such as cable pulls and hardware resets were performed.

CRK; Reviewed:

SPOC 9/23/2011

Solution & Interoperability Test Lab Application Notes

3 of 16

IP7000-IPO

2.1. Interoperability Compliance Testing

The interoperability compliance test included feature and serviceability testing. The focus of the

interoperability compliance testing was primarily on verifying call establishment on the

SoundStation IP 7000

The feature testing included registration, basic calls, display, hold/resume, conference, media

shuffling, G.711, G.729, DTMF, Call Pickup, Do Not Disturb, Call Forwarding, Call Transfers,

MWI, and leaving/retrieving VM.

The serviceability testing focused on verifying the ability of SoundStation IP 7000 to recover

from adverse conditions, such as disconnecting/reconnecting the Ethernet cable to the devices.

2.2. Test Results

The test objectives were verified. For serviceability testing, the SoundStation IP 7000 operated

properly after recovering from failures such as cable disconnects, and resets of the SoundStation

IP 7000 and Avaya IP Office. SoundStation IP 7000 successfully negotiated the codec that was

used. The features tested and worked as expected.

2.3. Support

Technical support on Polycom® SoundStation® IP 7000 can be obtained through the following:

Phone: (978) 292-5000

Web: http://www.polycom.com/support/index.html

3. Reference Configuration

Figure 1 below shows the configuration used for the compliance testing of SoundStation IP

7000.

Avaya 1616-I and 5610SW H.323 IP

Telephones (Registered to Avaya IP

Office 500)

Polycom SoundStation IP5000, IP6000

and IP7000 (Registered to Avaya IP

Office 500) Version 3.3.1

Avaya IP Office 500 V2

Avaya C364T-PWR

Converged Stackable Switch

Avaya 1416 DCP Telephone

Figure 1: Test Configuration of Polycom® SoundStation® IP 5000, 6000 and 7000

CRK; Reviewed:

SPOC 9/23/2011

Solution & Interoperability Test Lab Application Notes

4 of 16

IP7000-IPO

4. Equipment and Software Validated

The following equipment and software were used for the test configuration.

Equipment

Software/Firmware

Avaya IP Office 500 V2

6.1 (5)

Avaya H.323 IP Telephones

5610 (H.323)

1616-I (H.323)

2.9.1

1.22

Avaya 1416 Digital Telephone

IP Office Manager on Windows XP

Professional 2002 with SP3

8.1 (5)

Polycom® SoundStation® IP 7000

3.3.1

CRK; Reviewed:

SPOC 9/23/2011

Solution & Interoperability Test Lab Application Notes

5 of 16

IP7000-IPO

5. Configure Avaya IP Office

This section provides the procedures for configuring Avaya IP Office. The procedures include

the following areas:

Verify IP Office license

Obtain LAN IP address

Administer SIP registrar

Administer SIP extensions

Administer SIP users

These steps are performed from the Avaya IP Office Manager.

5.1. Verify IP Office License

From a PC running the Avaya IP Office Manager application, select Start All Programs 

IP Office Manager to launch the Manager application. Select the proper IP Office system if

there are more than one IP Office system, and log in with the appropriate credentials.

The Avaya IP Office Manager screen is displayed. From the configuration tree in the left pane,

select License 3rd Party IP endpoints to display the Avaya IP endpoints screen in the right

pane. Verify that the License Status field is set to Valid.

CRK; Reviewed:

SPOC 9/23/2011

Solution & Interoperability Test Lab Application Notes

6 of 16

IP7000-IPO

5.2. Obtain LAN IP Address

From the configuration tree in the left pane, select System to display the System screen in the

right pane. Select the LAN1 tab, followed by the LAN Settings sub-tab in the right pane. Make

a note of the IP Address, which will be used later to configure SoundStation IP 7000.

Note: During the initial configuration of Avaya IP Office, the LAN1 was configured on the

private network side and LAN2 was configured on the public network side. Avaya IP Office can

support SIP extensions on the LAN1 and/or LAN2 interfaces, but the compliance test used the

LAN1 interface. Thus, only the LAN1 configuration will be discussed in these Application

Notes.

CRK; Reviewed:

SPOC 9/23/2011

Solution & Interoperability Test Lab Application Notes

7 of 16

IP7000-IPO

5.3. Administer SIP Registrar

Select the VoIP sub-tab. Ensure that SIP Registrar Enable is checked, as shown below.

Select the SIP Registrar sub-tab, and enter a valid Domain Name for SIP endpoints to use for

registration with IP Office. In the compliance testing, the Domain Name field was set to

avaya.com. If the Domain Name field is left blank, then the SIP endpoints will use the LAN IP

address for registration.

CRK; Reviewed:

SPOC 9/23/2011

Solution & Interoperability Test Lab Application Notes

8 of 16

IP7000-IPO

5.4. Administer SIP Extensions

From the configuration tree in the left pane, right-click on Extension, and select New SIP

Extension from the pop-up list to add a new SIP extension. Enter the desired digits for the Base

Extension field, and retain the default check in the Force Authorisation field as shown below.

Select the VoIP tab, and retain the default values in all fields.

Repeat this section to add a new SIP extension for each SoundStation. During the compliance

test, extensions 77011, 77012 and 77013 were created for SoundStation IP 5000, 6000 and 7000.

CRK; Reviewed:

SPOC 9/23/2011

Solution & Interoperability Test Lab Application Notes

9 of 16

IP7000-IPO

5.5. Administer SIP Users

From the left pane, right-click on User, and select New from the pop-up list. Enter desired

values for the Name and Full Name fields. For the Extension field, enter the SIP extension

created in Section 5.4.

Select the Telephony tab, followed by the Call Settings sub-tab. Check the Call Waiting On

field, as shown below.

CRK; Reviewed:

SPOC 9/23/2011

Solution & Interoperability Test Lab Application Notes

10 of 16

IP7000-IPO

Select the Supervisor Settings tab, and enter a desired Login Code.

Repeat this section for each SIP extension from Section 5.4.

Tabla de contenidos

Otros manuales de Centralita privada de Avaya

Avaya

Avaya MERLIN MAGIX Guía de inicio rápido

Avaya

Avaya BCM50 Manual de usuario

Avaya

Avaya IP500 V2 Manual de usuario

Avaya

Avaya IP600 Guía de inicio rápido

Manuales populares de Centralita privada de otras marcas

Allo.com

Allo.com Nano 2 Manual de usuario

ZYCOD

ZYCOD ZX50 Manual de usuario

Panasonic

Panasonic KX-TDA100BX Manual de usuario

LV switch

LV switch IPPBX800 Manual de instrucciones

Edge-Core

Edge-Core VST3305 Manual de usuario

Panasonic

Panasonic KX-T7625 - Digital Proprietary Speakerphone 24... Manual de usuario

Rauland-Borg

Rauland-Borg Telecenter IV Manual de usuario

Grandstream Networks

Grandstream Networks UCM6208 Manual de usuario

ATCOM

ATCOM IPPBX IP02 Manual de usuario

Panasonic

Panasonic KX-TVS50 - 2 Port Voicemail System Manual de usuario

bintec elmeg

bintec elmeg elmeg hybird 600 Manual de usuario

Panasonic

Panasonic KX-NS300 Manual de usuario

MCK

MCK EXTender PBXgateway Manual de usuario

Panasonic

Panasonic KX-NS300CN Manual del propietario

NEC

NEC SL1000 Manual de usuario

Epygi

Epygi Quadro Quadro 2xi Manual de usuario

SMC Networks

SMC Networks TigerVoIP SMCPBX10 Manual de usuario

AGFEO

AGFEO AC 14 analog Manual de usuario