Avaya IP Softphone Manual de usuario

Avaya IP Softphone

Release 4

Getting Started

Comcode 700245293

Software Version 1

September 2002

Contents

This CD-ROM contains:

•Avaya IP Softphone R4 software

•online reference guide

Installing Avaya IP Softphone R4

To install Avaya IP Softphone R4, insert

the Avaya IP Softphone R4 CD into your

CD-ROM drive. If the Autorun feature is

not enabled on your PC, run

AutoPlay.exe. Follow the prompts to

install the software.

Where’s the Manual?

The Avaya IP Softphone R4 online refer-

ence guide is on this CD. A PDF version

and a Windows 4 help version of the

online reference guide are provided. To

access the online reference guide, insert

the CD and click Online Reference. After

you install and start Avaya IP Softphone

R4, you can also access the online refer-

ence guide by choosing Contents from

the Help menu.

Viewing the Manual

You will need Adobe®Acrobat®Reader

3.0 or later to view the PDF version of the

online reference guide on this CD. A copy

of Adobe Acrobat Reader is included on

this CD and is also available from

http://www.adobe.com.

You will need Microsoft Internet Explorer

5.5 to view the Windows 4 help version of

the online reference guide.

Microsoft Internet Explorer 5.5 is avail-

able from

http://www.microsoft.com/windows/ie.

Getting Help

To access software updates, trouble-

shooting information, the supported con-

figurations list, and other important

information, go to

http://avaya.com/support.

If you have questions about or problems

with Avaya IP Softphone R4 that you can-

not resolve after consulting the online

help and user’s guide included on this CD,

call Avaya technical support at

1800-242-2121 (USA only) or your local

authorized Avaya dealer.

Trademarks

Adobe, Acrobat: Adobe Systems Inc.

MultiVantage: Avaya Inc.

Pentium: Intel Corp.

Microsoft, Windows, Windows NT:

Microsoft Corp.

Avaya IP Softphone Release 4 Getting Started

Avaya IP Softphone requires an extension on the telephone system that is

administered for any of the following display telephones:

Avaya IP Softphone supports the telephones listed. However, Avaya IP Softphone may

operate properly with other 6400 Series and 8400 Series telephones. Also, if your

extension has a non-display telephone, your System Administrator should administer

your extension as a display telephone. For example, if your extension has an 8410B

telephone (which is a non-display telephone), your System Administrator should

administer your extension as an 8410D telephone (which is a display telephone).

Expansion modules are supported when configured for the 2420, 4620, 6416D+,

6424D+, and 8434D telephones.

NOTE:

Avaya IP Softphone does not support data modules. If your extension has a

data module configured, you must either have your System Administrator

disable it or get a different IP Softphone extension to log into on the server.

Telephones Supported

2420 4602 4606 4612 4620

4624 4630 6402D 6408D 6408D+

6416D+ 6424D+ 8405D 8405D+ 8410D

8411D 8434D

Avaya IP Softphone requires an Avaya server that supports the single-connect registration protocol

(that is, Avaya MultiVantage™ software release 9.5 or later) and the minimum hardware and

software listed below:

■an IBM-compatible PC with the following hardware:

– Telecommuter and Avaya IP Telephone configurations: a Pentium®300 MHz processor;

Road Warrior configuration: a Pentium 400 MHz processor;

– a hard disk with at least 30 MB of space available

– Telecommuter and Avaya IP Telephone configurations: 128 MB of RAM for Microsoft

Windows®XP Professional or Home Edition; 64 MB for Microsoft Windows 2000 Server

or Professional and Microsoft Windows NT®4.0 Server or Workstation; 32 MB for

Microsoft Windows Millennium Edition (Me) and Microsoft Windows 98

Road Warrior configuration: 128 MB of RAM for Windows XP Professional/Home

Edition, Windows 2000 Server/Professional, and Windows NT 4.0 Server/Workstation;

64 MB for Windows Me and Windows 98

– a full-duplex sound device, speaker/headset, and a microphone (Road Warrior only)

– a network interface card for local area network (LAN) connectivity and/or a modem

(28.8 Kbps or faster) for dial-up networking

– a CD-ROM drive, a Windows compatible VGA (or better) adapter and pointing device

■one of the following operating systems:

– Microsoft Windows XP Professional or Home Edition

– Microsoft Windows 2000 Server or Professional with Service Pack 2 or later

– Microsoft Windows Millennium Edition (Me)

– Microsoft Windows 98 or Microsoft Windows 98 Second Edition

– Microsoft Windows NT Server or Workstation 4.0 with Service Pack 5 or later

■Microsoft Internet Explorer 5.5 or later to view the online help

NOTE: For a list of supported laptops, sound devices, and headsets, see http://avaya.com/support.

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