Avaya IP Office 1416 Manual de servicio

Use of Phones

And

Description of Features

Installation and Training

Provided by

Just Results, Inc.

603-624-0090

[email protected]

Avaya 1416 Digital Telephone

PHONE KEYS

Soft Keys - These 3 keys below the display have variable functions. When the key is active, its

function is indicated by the text label above it. The left hand key is usually linked to the OK key.

Message - This key is used to access your voicemail system. By default this uses a series of menus on

your phone's display.

Navigation Keys - Press the up and down arrow keys to scroll through lists. The arrow icons indicate

where you are in a list. In some menus, you can also use the left and right arrow keys to enter and

exit different levels of the menu. A menu option that accesses a sub-menu is indicated by the dots

(ellipsis) icon after its name. In some menus, the and symbols in the display indicate a value that can

be changed by pressing the left and right arrow keys.

OK - The OK key normally matches the function offered by the left hand soft key below the screen.

PHONE/EXIT - This key is used to exit any menu you are in and return to the appearance buttons

menu.

MENU - This key is used to access a menu for phone settings and information.

CONTACTS - This key is used to display the various directories (personal and shared) of names and

telephone numbers to which you have access.

CALL LOG - This key displays a record of you most recent answered, missed and outgoing calls. The

button is illuminated when you have new missed calls.

REDIAL - This key is used to either redial the last call you made or to show a list of the last calls you

made from which you can select the number to redial.

HOLD - This key is used to put the call you are currently talking to on hold.

CONFERENCE - This key is used to start a conference call and to add callers to an existing

conference.

TRANSFER - This key is used to transfer calls to another number.

DROP - Press the Drop key to drop the active call. It can also be used to redirect a ringing call to

voicemail. While on a conference call, you can press the Drop key to drop a person from the

conference call.

VOLUME - Press + plus or – minus on the Volume key to adjust the volume of the incoming call.

Separate volumes can be adjusted for the ringer, handset, headset and speaker.

Key Description

PHONE KEYS cont…

HEADSET - This key is used to answer and end calls using a headset connected to the phones headset

socket. The button is lit when you are connected to a call using the headset.

MUTE - This key can be used to mute your speech to the currently connected call. The button is lit

while mute is active.

SPEAKER - This key is used to answer and end calls using the phone's handsfree speaker and

microphone. The button is lit when you are connected to a call handsfree.

These keys have two roles:

• Appearance Keys - These button represent calls that you can make or receive.

• Feature Buttons - Those key not configured as appearance keys can be used for other functions.

USING YOUR AVAYA 1400 SERIES TELEPHONE

Using Call Appearance When Answering an Incoming Call:

•If you are not active on another call, answer the call using your

handset, headset, or speakerphone (see “Speakerphone”).

•If you are active on a call already, place the active call on hold (see

“hold”), and then answer the incoming call.

•If the call appearance for the ringing call is not displayed on the

current Home screen page, use the arrow keys to cycle through the

pages. When you locate the call appearance for the ringing call, press

the corresponding call appearance button.

Using Call Appearance When Placing Calls:

•Pick up the handset or press the to use the speakerphone.

•The system will acquire one of the Call Appearance lines. Begin

dialing the outside number including any outside digits and/or area

code.

•NOTE: When placing a call outside the office, the phone number must

be preceded by a “9” in order to access an outside line on the system.

Transfer: Transfer allows you to transfer a call from your telephone to another

extension.

To Transfer the current call to another extension:

1. While on a call, press Transfer.

2. When you hear dial tone, dial the extension to which the call is to be

transferred.

3. Do one of the following:

oTo transfer the call without announcing it, press Transfer again.

oTo announce the call before transferring it, wait for the called party to

answer.

4. When the called party answers, announce the call. If the line is busy or if

there is no answer press Drop. Then return to the held call by pressing

its call appearance button.

5. Press Transfer again to complete the transfer.

To transfer the current call directly to another extension’s mailbox

1. While on a call, press Transfer.

2. When you hear dial tone, dial “#” plus the extension number where the call

is to be transferred.

3. Press Transfer again to complete the transfer.

Conference:

To add another party to a call:

1. Press Conference.

2. When you hear dial tone, dial the number of the person you want to add to

the call.

3. Wait for an answer.

4. To add that person to the conference, press Conference again.

5. Note, if the called party does not answer or does not want to join the

conference, press Drop and by using the keys, locate call to be dropped

and press drop key from the display.

6. Repeat steps 1 through 4 for additional conference connections.

Call Log: Calling a person from the call log:

1. Press the CALL LOG button.

2. Scroll to the left or right to view a separate list of all, missed, answered, or

outgoing calls.

3. Scroll up or down to select the person or number you want to call.

4. Press the OK button or the CALL soft key.

Call Log: Adding an Entry from the Call Log to Your Contacts List

1. Press the CALL LOG button.

2. Scroll to the number that you want to add to your contacts list.

3. Press the DETAILS soft key.

4. Press the +CONTACT soft key.

5. To edit the name or number, scroll up or down and edit as appropriate.

6. Press the SAVE soft key or the OK button.

Contacts: Calling a person from the contacts list

1. Press the CONTACTS button.

2. Scroll up or down to select the person or number you want to call.

3. Press the OK button or the call soft key.

Contacts: Adding a New Contact

1. Press the CONTACTS button.

2. Press the MORE soft key.

3. Press the NEW soft key.

4. Enter the name using the dial pad. To enter characters using the dial pad:

a. Repeatedly press the number key that corresponds to the letter or

number you want to enter until the letter or number is displayed.

b. Pause before entering the next characters if the characters are on the

same key.

c. To enter a space, press 0.

5. Press the OK button or the OK soft key.

6. Enter the telephone number.

7. Press the SAVE soft key or the OK button.

Contacts: Editing a Contact

1. Press the CONTACTS button.

2. Scroll to the contact you want to edit.

3. Press the DETAILS soft key.

4. Press the EDIT soft key.

5. Scroll up or down to choose the field you want to edit.

6. Use the dial pad and soft keys to make changes to the contact information.

7. Press the SAVE soft key or the OK button to save your changes.

Avaya Menu

You can use the Avaya Menu to adjust and customize phone settings, select the

display language, view network settings, and log out. The Avaya Menu has six

sub-menus:

•Screen/Sound – lets yu adjust the display brightness and contrast,

select your ringing pattern, turn button click sounds on and off, and

turn error tones on and off.

•Call Settings – Lets you turn the call timer display, visual alerting,

and show incoming calls on or off; set the redial option; and set the

audio path to speakerphone or headset.

•Applications – Lets you turn call logging on an doff as well as turn

logging of bridged calls, line calls, and line calls answered by others

on and off.

•Advanced Options – lets you select the display language, set

automatic gain control on the handset and speaker, or initiate a

manual backup/restore if you have a back/restore file server. See

your system administrator for more information.

Custom Features

CALL PARK: Use to put a call on a special type of hold that allows you or

another user to pick up the call at another phone. If the call is not picked up

within the se time, it will return (ring back) at the phone that parked it.

•TO SET: While active on the call, press one of the available PARK buttons; a

marker appears.

•TO RETREIVE: Press the marked PARK button announced to you twice;

you are connected to the call.

•Note: you may need to press additional buttons to retrieve a call parked to

a particular location. See administrator for details.

DIRECT VOICEMAIL TRANSFER: To transfer a call directly to someone’s

voicemail, press the TRNSFR button, then press # followed by the extension

number, and press TRNSFR again.

DO NOT DISTURB: When pressed and activated, all calls immediately direct to

your voicemail.

•TO ACTIVATE: Press the “DND” button and a marker appears next to the

feature

•TO DE-ACTIVATE: Press the “DND” button again and the marker disappears

*While DND is set, you will hear a reminder tone when you lift the handset.

CALL FORWARDING: When pressed and activated, all calls will be forwarded to

the selected destination.

TO ACTIVATE:

1. Press the FEATURES button on your display.

2. Scroll to FORWARD and press SELECT or OK

3. Scroll to FORWARD UNCONDITONAL and press SELECT or OK

4. Choose one of the following options:

a.If no number has been previously stored, enter the number to where

you would like calls to be forwarded. Be sure to include a “9” preceding

the number.

b.If using a number that has previously been stored, simply select ON

and call forwarding will be active.

c.If changing an existing forwarding number, scroll to the stored number

and select EDIT.

5. Press SAVE.

TO DE-ACTIVATE:

There are two methods to de-activate Call Forwarding. Choose one of the

following methods.

Method 1

1. Press STATUS from the home screen.

2. It will indicate that Call Forwarding is active and show the number to

where calls are being forwarded.

3. Select OFF and Call Forwarding is no longer active.

Method 2

1. Press the FEATURES button on your display.

2. Scroll to FORWARD and press SELECT or OK.

3. Scroll to FORWARD UNCONDITONAL and press SELECT or OK.

4. Press OFF and Call Forwarding is no longer active.

Otros manuales para IP Office 1416

Tabla de contenidos

Otros manuales de Teléfono IP de Avaya

Avaya

Avaya IP Office 9650 Manual de usuario

Avaya

Avaya IP Office 4602 Manual de usuario

Avaya

Avaya one-X Quick Edition Manual de usuario

Avaya

Avaya 9630 Deskphone Edition Manual de usuario

Avaya

Avaya VPNremote for 4600 Series Manual de usuario

Avaya

Avaya 1600 Series Manual de servicio

Avaya

Avaya J169 Manual de usuario

Avaya

Avaya 1120E Manual de usuario

Avaya

Avaya 9400 series Manual de usuario

Avaya

Avaya DEFINITY 4606 Manual de usuario

Avaya

Avaya 1616 Manual de usuario

Avaya

Avaya one-X Quick Edition Manual de usuario

Avaya

Avaya J139 Instrucciones de instalación y funcionamiento

Avaya

Avaya IP Office 1616 Manual de usuario

Avaya

Avaya INDEX 4602 Manual de usuario

Avaya

Avaya 5601 Manual de usuario

Avaya

Avaya 3606 Manual de usuario

Avaya

Avaya IP Office 5610 Manual de usuario

Avaya

Avaya 9620 Deskphone Edition Manual de usuario

Avaya

Avaya one-X Deskphone Value Edition 1608 Manual de usuario

Avaya

Avaya 9600 Series Manual de usuario

Avaya

Avaya one-X Deskphone 16-300701 Manual de usuario

Avaya

Avaya 3641 Guía rápida

Avaya

Avaya one-X 9600 Series Manual del producto

Manuales populares de Teléfono IP de otras marcas

Alcatel

Alcatel 4028 Manual de usuario

Polycom

Polycom Polycom VVX 600 Manual de usuario

Polycom

Polycom SoundPoint IP 450 Manual de usuario

Cisco

Cisco SPA-500 Series Manual de usuario

Polycom

Polycom SoundPoint IP 650 Manual de usuario

Proximus

Proximus Maestro 3016 IP Manual de usuario

Fanvil

Fanvil X4 Manual de usuario

Cisco

Cisco 7962 Manual de usuario

Snom

Snom 320 Manual de usuario

Yealink

Yealink Yealink SIP-T46G Manual de usuario

Yealink

Yealink SIP-T52S Manual de usuario

Nortel

Nortel 1140E Manual de usuario

Nexotek

Nexotek NT-P500 Manual de usuario

GE 28320EE2 - Dect 6.0 InfoLink 2 Manual de usuario

Mitel

Mitel MIVOICE OFFICE 400 6940 SIP Manual de usuario

Nortel

Nortel i2050 Manual de usuario

Fiberme

Fiberme FAP260 Series Manual de usuario

Meridian

Meridian M5009 Manual de usuario