Audio Authority 1580 series Manual de usuario

Series 1580

Intercom Systems

The Complete 1-on-2 Solution

Installation Guide

2048 Mercer Road, Lexington, Kentucky 40511-1071 USA

Phone: 859-233-4599 • Fax: 859-233-4510

Customer Toll-Free USA & Canada: 800-322-8346

www.audioauthority.com • support@audioauthority.com

WARNINGS

• Read these instructions before installing or using this product.

• To reduce the risk of re or electric shock, do not expose components to rain or moisture

• This product must be installed by qualied personnel.

• Do not expose this unit to excessive heat.

• Clean the unit only with a dry or slightly dampened soft cloth.

LIABILITY STATEMENT

Every effort has been made to ensure that this product is free of defects. Audio Authority® cannot be held liable for the use of this hardware or

any direct or indirect consequential damages arising from its use. It is the responsibility of the user of the hardware to check that it is suitable

for his/her requirements and that it is installed correctly. All rights are reserved. No parts of this manual may be reproduced or transmitted by

any form or means electronic or mechanical, including photocopying, recording or by any information storage or retrieval system without the

written consent of the publisher.

Audio Authority® reserves the right to revise any of its hardware and software following its policy to modify and/or improve its products where

necessary or desirable.

Audio Authority and the Double-A Symbol are registered trademarks of Audio Authority Corp. Copyright June, 2014. All third party trademarks

and copyrights are recognized.

See www.audioauthority.com/page/service_policy for full warranty disclosure.

Contents

Introducing Series 1580 Intercom Systems . . . . . . . . . . . . . 4

Series 1580 System Components . . . . . . . . . . . . . . . . . . 4

1580S and 1580HS Kits . . . . . . . . . . . . . . . . . . . . . . . 4

Audio Installation . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Lane Cable Information . . . . . . . . . . . . . . . . . . . . . . . 6

Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Advertising Messages . . . . . . . . . . . . . . . . . . . . . . . . 7

Trafc Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Basic Calibration and Testing . . . . . . . . . . . . . . . . . . . . 9

Self Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . .9

Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Operator Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Using the 1550A Setup Tool . . . . . . . . . . . . . . . . . . . . 12

Advanced Calibration and Setup. . . . . . . . . . . . . . . . . . 12

Power User Tips . . . . . . . . . . . . . . . . . . . . . . . . . . 12

1550A Conguration Example . . . . . . . . . . . . . . . . . . . 13

Denitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Installation Guide

Introducing Series 1580 Intercom Systems

Audio Authority® Series 1580 Intercoms enable clear two-way communication in retail service businesses. A system

comprised of a Model 1580 Counter Station (without handset) or 1580H (with handset) and a Model 1583 Dual Lane

Station with microphones, speakers, etc. provides a complete 1-on-1 or 1-on-2 audio solution for drive-up and other

customer service applications. The 1580 Series is not expandable beyond 1-on-2, and cannot be used with Series 1500

Counter Stations, Lane Stations or Hubs.

Installation with 1580S or 1580HS Kits

The 1580S Kit consists of one Model 1580, one Model 1583, and a 571-013 power supply. To complete the system, the

necessary lane microphones, speakers, call button switches, and shielded cable for one or two customer positions or

drive-up lanes must be purchased separately. The 1580HS Kit is exactly like the 1580S, but contains a 1580H Counter

Station with a handset.

Figures 3 and 4 show the usual wiring method. After plugging in the main components as shown, wire each LANE port

of the 1583 Dual Lane Station to its respective microphone, speaker and call button using shielded, paired cable with an

overall shield as shown in the Lane Cable section (page 6). Mount the 1583 on the wall under the counter, or in some

other nearby location.

Cable from the Lane Station to the speaker, mic, call button, etc. must be shielded, paired cable (see recommended

cable types on page 6). Four pair, 18 AWG cable is adequate for most installations. Three-pair cable is sufcient for

two-way audio and call functions, but more conductors are needed when coordinating with a pneumatic blower motor

operation must be sensed, a trafc sensor is installed, or the dry relay contacts are used.

Whatever cable is used, it must have an overall foil shield – the drain wire is connected to the Common (#8)

terminal on each Lane station block. The DRAIN WIRE on the customer end of the cable must be cut off and

not connected. For proper system operation, one of the Lane Common terminals must also be connected to a good

ground, such as an electrical box or a metallic structural member, using the green ground wire supplied. This wire may

be extended if necessary.

Special Tools and Supplies

• 18mm are nut wrench for gooseneck mic installation

• Model 1550A Setup Tool (shown above)

• Shielded, paired cable for Lane Station (drive-ups)

Series 1580 System Components

Counter Audio Station 1580

Counter Audio with Handset 1580H

Dual Lane Station 1583

Accessories

Surface-Mount Customer Handset 1540

Flush-Mount Customer Handset 1541

Wireless Counter Headset 1542

Trafc Sensor 1547

Trafc Sensor Adapter 1589

Installer Setup Tool 1550A

Universal 1-Amp Power Supply 571-013

Gooseneck Counter Microphone 631-026

Color Chip Kit 761-311

Lane Microphone kit 631-029

Lane Speaker (3 in.) 631-030

MICROPHONE

SPEAKER

CALL BUTTON

HANDSET

MICROPHONE

SPEAKER

CALL BUTTON

HANDSET

COUNTER

STATION

MODEL 1580H

LANE STATION

MODEL 1583

LANE 1

CAT 5/6 UTP

POWER

SUPPLY

SHIELDED-

PAIRED CABLE

LANE 2

Figure 3. Typical audio only system with optional handsets installed.

Shielded, paired cable is required for lane wiring as shown.

Audio Counter Station Assembly

Install the supplied “gooseneck” microphone on the 1580 Counter Station by plugging it into the jack at the rear,

tightening the hex nut and setting the rubber boot over the nut. If equipped with a handset, plug it into the jack on the

bottom of the 1580, push the coil cord into the notch on the bottom edge of the housing, and set the handset on its

cradle.

The color chip array under the keypad cover can be swapped to choose between black and red or, yellow and red Lane

keys. To do that, loosen the 4 small screws at the corners of the keypad cover to remove it and the color chip array. If

colors other than these are desired, carefully break out the chip(s) that must be changed and replace them with chips

taken from the 12-color chip array (761-311, purchased separately). Replace the keypad cover and carefully replace the

screws without overtightening.

SEE LANE

CABLE DETAIL

ON PAGE 6

1583 LANE STATION CONNECTION

WIRELESS HEADSET JACK (MODEL 1542)

AUXILIARY POWER PORT (OPTIONAL)

MICROPHONE BOOT

Figure 2. Use either the built-in

gooseneck mic, the optional handset,

or a wireless headset.

CAT 3 CABLE

1580S Kit

Includes 1580

Counter Station,

1583 Dual Lane

Station and 571-013

power supply.

1 on 2 Audio System

with Handset

1580HS Kit

Includes 1580H

Counter Station with

handset, 1583 Dual

Lane Station and

571-013 power

supply.

1580H

1580

1583

HANDSET JACK

Model 1580

The counter station power

port is used only when

the 1583 is not near an

AC power outlet, or when

both counter and lane

station must be powered

due to excessive distance

between them.

Figure 1. Audio Kits.

POWER 1583

HEAD

SET

Lane Cable

Use shielded, paired cable with three to six twisted pairs of conductors (depending on conguration) to connect the

Model 1583 Dual Lane Station to the lane microphone, speaker, call button, etc. Use one pair each for microphone and

speaker, and the remaining conductors for other functions sharing a common ground (Figures 4 and 5). See page 15

for more diagrams.

1583 Wiring Notes

• Always use one twisted pair for microphone, and one for speaker to maintain audio quality.

• Connect the 1583 Common terminal (of one lane) to a reliable ground.

• Connect the Drain Wire to the 1583 Common terminal, and trim at the other end.

• N.O. (Normally Open) Contacts are used for any device such as a door latch or solenoid that must be operated from

the Counter Station. See “Operating Remote Devices” on page 10.

• Handset wiring details are shown on page 15.

Recommended Lane Device Cables for 1583

Use these shielded, paired cables for lane audio and other devices as shown below.

LANE

STATION

MICROPHONE

SPEAKER

CALL BUTTON

COMMON (SHARED)

TRAFFIC SENSE

BLOWER

DRAIN WIRE

(DO NOT CONNECT

AT THIS END)

SHIELD

CUT

22 GAUGE (50 feet maximum)

BRAND 3 PAIRS 4 PAIRS 6 PAIRS

Belden 5542FE 5543FE 5545FE

General Cable C0551A C0552A C0553A

Alpha Wire 6418 6419 6420

Consolidated 6703-CL 6704-CL 6706-CL

18 GAUGE (125 feet maximum)

Belden 5342FE 5343FE 5345FE

General Cable C0561A C0562A C0563A

Alpha Wire 6428 6429 6430

Consolidated 6753-CL ---- 6756-CL

16 GAUGE (250 feet maximum)

Belden 1528A 1584A ----

Figure 4. Customer Drive-Up end wiring detail

Advertising Audio Connection

If audio program content will be playing at the lane station positions when customers are on HOLD or the lane idle, plug

the source player into the Program Input ports on the 1583. Program audio level may be manually adjusted on the 1583.

Each lane’s program audio may be turned off during idle periods (still heard while on HOLD) using the 1550A Program

Audio Abate setting (see page 13).

Figure 6. Connect a stereo audio source to the 1583.

1583

AUDIO

MEDIA PLAYER

LEVEL CONTROL

LEVEL

LEFT

RIGHT

1 + + 1

MICROPHONE

2 – – 2

3 + + 3

SPEAKER

4 – – 4

5 CALL BUTTON 5

6 TRAFFIC SENSE 6

7 BLOWER 7

8 COMMON 8

9 9

N.O. CONTACTS

10 10

MICROPHONE

SPEAKER

CALL BUTTON LANE 1 LANE 2

1580

COUNTER

STATION

12V DC

Model 1583

Dual Lane Station

POWER

1584

VIDEO

MATRIX

800-322-8346 • 859-233-4599 www.audioauthority.com

PROGRAM AUDIO

TRAFFIC SENSE

BLOWER MUTE

HANDSET

SHIELDED TWISTED PAIR

COMMON

CUT DRAIN WIRE x

GROUND

HANDSET 1 TRAFFIC 1 HANDSET 2 TRAFFIC 2

AT LANE

CAT 3 CABLE

CAT 5 CABLE

CONNECTS TO 1580 COUNTER

STATION - MAY BE UP TO 50 FT.

VIDEO NO LONGER

SUPPORTED PROGRAM

AUDIO

CONNECTIONS

AND LEVEL

CONTROL

(SEE APPENDIX)

MODEL 1540

OR 1541

TRAFFIC SENSE

MODEL 1547

MODEL 631-029

MODEL 631-030

(3RD PARTY)

Figure 5. Shielded, paired cable (four-pair in this example) for connecting Lane Station terminals to audio and other lane devices.

1580

COUNTER

STATION

12V DC

719-216C

LEVEL

LEFT

1 + + 1

MICROPHONE

2 – – 2

3 + + 3

SPEAKER

4 – – 4

5 CALL BUTTON 5

6 TRAFFIC SENSE 6

7 BLOWER 7

8 COMMON 8

9 9

N.O. CONTACTS

10 10

RIGHT

LANE 1 LANE 2

Model 1583

Dual Lane Station

POWER

800-322-8346 • 859-233-4599 www.audioauthority.com

PROGRAM AUDIO

1584

VIDEO

MATRIX

HANDSET 1 TRAFFIC 1 HANDSET 2 TRAFFIC 2

Using Model 1547 Trafc Sensors

The 1583 Dual Lane Station provides connections for Audio Authority’s Model 1547 trafc sensors. When a vehicle

triggers the 1547, the Counter Station generates a call tone for the corresponding lane to alert the operator. To extend a

trafc sensor, use an in-line coupler and a length of Cat 5 cable as shown in Figure 7.

Using Third Party Trafc Sensors

The 1583 Dual Lane Station provides a contact for third party trafc sensing devices (Pin 6). Connect the device to pin

6 and the common ground wire (Pin 8).

3RD PARTY TRAFFIC SENSOR +

–

CAT 5 EXTENSION

1547 CABLE

IN-LINE COUPLER

1547 CABLE

MODEL 1547

LANE 2

MODEL 1547

LANE 1

Figure 7. Connecting 1547 Trafc Sensors to the 1583.

Basic Calibration and Testing

Check the following locations for successful power-up and

connections, indicated as follows:

P 1580/1580H Counter Station: After boot-up, all lights are

dark until a lane or Privacy mode is selected

P 1583 Dual Lane Station: Normal = rapidly ashing green

light (lane selected = solid green light)

P Check the voice channels by selecting each lane and

speaking with an assistant at the customer locations

PAdjust Lane Microphone and Speaker gains using the

Model 1550A Setup Tool (see page 12 and 13)

Self-Setup Mode Adjustments

Some operating features are adjusted using the 1580’s

self-setup mode (see below). Advanced setup features

require the 1550A Setup Tool. See page 12 for advanced

setup.

Touch and hold the Setup key (without a 1550A

connected). The lights next to Camera Up/Down and

Volume Up/Down keys illuminate.

P Touch Camera Up and Down to select one of 16

ringtones

P Touch Volume Up and Down to set ring volume

P Select Privacy (light comes on) and touch Volume Up or

Down to set handset and/or wireless headset volume

P If further handset transmit or receive volume adjustment

is needed, use TX and RX knobs on the underside of

the 1580 Counter Station (Figure 8)

Troubleshooting Tips

PALWAYS test Cat 5 or other UTP cables with a cable

tester – even pre-made cables

PIn case of unexpected performance, restore system

defaults to rule out incorrect system parameters

P 1583 power lights ashing rapidly – indicates normal

connection (solid on indicates a lane is selected)

P If 1583 power light blinks every three seconds – that

may indicate a problem with system interconnects

Acoustical Coupling (Feedback)

PIncrease separation of lane microphone and speaker

PIsolate lane microphone and speaker with sound-

damping barrier (i.e. foam rubber)

PMount lane speaker and microphone on separate

surfaces or adjust their mounting angles

PAdjust inbound, outbound or open loop gain levels

(requires 1550A)

Audible Hum

P Connect 1583 terminal #8 to a good ground

The Deal Drawer Doesn’t Sound Right

PFill hollow cavities in the deal drawer with foam rubber

sheets or blocks

PDo not rest Counter Station directly on deal drawer

Lane Keys Don’t Respond

PKeys not assigned to Counter Station – reassign keys or

restore factory defaults in conguration menu

Counter Station Lights Remain in ‘Burn in’ Pattern

PCheck Cat 5 cable - consistently use EIA 568A or

EIA 568B standard cable termination (see page 15)

Lane Microphone Doesn’t Work

PEnsure microphone is electret condenser type

PCheck microphone wiring for correct polarity

PCheck Cat 5 cables - consistently use EIA 568A or

EIA 568B standard cable termination (see page 15)

P Ensure Cat 5 cables are connected to correct ports

Wind Noise

Wind noise can often be eliminated by putting a small plug

of 3M Scotchbrite™ material in the microphone opening.

The Audio Authority® lane microphone has a special

foam surround; for optimum results, use Audio Authority

microphones (631-029) and speakers (631-030) in the

lane.

RX=Inbound

Handset Audio

TX=Outbound

Handset Audio

1580 COUNTER

STATION

(UNDERSIDE)

Figure 8. Adjusting handset volume levels.

Operation

The 1580 Series Intercom is operated via touch-sensitive keys on the Counter Station keypad, shown below. Tasks

such as answering a customer call, ending a call, and putting a customer on HOLD are shown on the Operator Guide

(page 11) which should be kept near the Counter Station for reference.

Operating Remote Devices

The 1580 can be wired to operate a latch or door in a remote location via the keypad. The system can be set up to be

operated in two different ways; consult your technical support provider for details.

• Option 1: Any time the lane is selected the remote device is active (e.g. a door opens).

• Option 2: When a lane is active, the operator touches and holds the HOLD key to activate the device (e.g. hold the

door open). The HOLD key operates normally when touched briey.

Using a Wireless Headset or Handset

The 1580 and 1580H switches between the built-in speaker and gooseneck microphone, the 1580H handset, and an

optional wireless headset. Some examples of using these communication methods are listed below. Always deactivate

the wireless headset between customer interactions to increase battery life.

Answering a Call

• Speaker/gooseneck mic: Touch the rapidly ashing lane key.

• Handset: Pick up the handset. The rst calling lane is automatically selected.

• Wireless headset: Activate the headset, touch PRIVACY and select the ashing lane. If the headset is the preferred

method, leave PRIVACY on.

Putting a Call on HOLD

• Speaker/gooseneck mic: Touch the lane key.

• Handset: Hang up the handset. The calling lane is automatically placed on HOLD.

• Wireless headset: Touch HOLD.

Picking Up a Call from HOLD

• Speaker/gooseneck mic: Touch the blinking lane key.

• Handset: Touch the blinking lane key and pick up the handset.

• Wireless headset: If PRIVACY is already on, activate the headset and select the blinking lane key.

VOLUME UP AND DOWN

Customer’s voice becomes

louder or softer in Counter Station

speaker or earpiece of headset

and handset.

HOLD

Place a Lane on HOLD. If program

audio/video is installed, the

customer hears music or other

messages. Touch the Lane Key to

resume contact. Touch and hold

the HOLD key to operate a relay

(see above).

PRIVACY

The privacy key is used to switch

from the speaker and gooseneck

mic to the wireless headset. It is

not used with the handset.

PRIVACY LIGHT

Comes on when wireless

headset or handset is active.

LANE KEYS

Lane 1 and Lane 2, represented by colors,

are located here by default.

SETUP

Choose ringtones and

ring volume. Choose

handset/headset

volume See Self-Setup

Mode on page 9.

Figure 9. Counter

Station Keypad.

Otros manuales para 1580 series

Este manual sirve para los siguientes modelos

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