AT&T MicroCell Manual de usuario
AT&T MicroCell™
User Guide
Getting Started
Requirements 4
Getting to Know your Device 4
Frequently Asked Questions 5
Overview 7
Step 1: Connect your device to the Internet 8
Step 2: Power on your device 9
Step 3: Activate your device online 9
Step 4: Wait while your device connects 10
Step 5: Confirm your success 10
Things to Know 11
Troubleshooting
Help with Activating your MicroCell 12
Help after Activating your MicroCell 15
Additional Information
Understanding the Lights on your MicroCell 18
Important Safety Instructions 20
Firewall Settings 23
Specifications 23
RF Exposure 24
FCC Compliance 24
Index 26
One-Year Limited Warranty Back Cover
Table of Contents
AT&T MicroCell User Guide | Getting Started
4
Getting to Know your Device
Requirements
To use the AT&T MicroCell™, you will need:
• Fixed broadband Internet service such as DSL, fiber, or cable.
For best performance, download speeds of at least 1.5 Mbps
and upload speeds of at least 256 Kbps are recommended.
Not compatible with satellite and mobile broadband.
• A dedicated Ethernet port available on your modem or router.
• Computer with Internet access to activate your device.
• Device must be able to access a Global Positioning System
(GPS) signal to verify the device location. Installation near a
window is strongly recommended.
• AT&T 3G, 4G, or 4G LTE wireless handset.
• Post paid wireless plan from AT&T
Package Contents
• AT&T MicroCell™
• Yellow Ethernet
cable
• AC power adapter
• Quick Start
• User Guide
STATUS INDICATORS
Your MicroCell uses indicator lights on the
front of the device to show service status.
DEVICE CONNECTIONS
Color coded connection ports are located
on the back of the device.
Ethernet
Power
Power
Ethernet
GPS
Network
5
Frequently Asked Questions
I completed my MicroCell online
activation at the AT&T store. Do I have
to do it again?
No, you can skip Step 3 and proceed to
Step 4 of the setup process.
What’s the best location for the
MicroCell?
Your MicroCell works best within three
feet of a window and not in a basement
or closet. You will improve the chances
of receiving a GPS signal when you install
your MicroCell:
• On first floor or above basement level.
• Next to a window with a clear,
unobstructed view of the sky.
• At least one foot away from other
wireless broadcasting devices.
• When the weather is clear (no clouds
or rain).
Will all cell phones work with my MicroCell?
All 3G, 4G and 4G LTE cell phones that
receive wireless service from AT&T will
work with the MicroCell if they are added
online to the MicroCell’s approved user list.
Do I need to change any settings on
my AT&T cell phone to make it work
with my MicroCell?
No, you don’t have to change anything on
your phone. If your AT&T cell phone
number
is on your approved user list, it
should work.
What is an approved user list?
The approved user list contains the phone
numbers of friends, family and associates
that you allow to use your MicroCell while
they are at your home or office. You can only
add people to this list who have an AT&T
wireless service plan. When they make phone
calls, they will use their own minutes and
service plan. To add an AT&T 3G, 4G or 4G LTE
wireless cell phone number to your approved
user list, go to att.com/MicroCell and
manage your settings.
IMPORTANT NOTE: When adding a wireless
number to your approved user list, that
handset will need to be restarted (turned
off and back on again) when in range of your
MicroCell. This is a one-time occurrence and
only needs to be done the first time you add
the wireless number to your approved user
list.
What type of Internet service does the
MicroCell need?
The MicroCell uses high speed fixed
broadband Internet service such as DSL or
cable. For best performance, your service
should have download speeds of at least
1.5 Mbps and upload speeds of at least
256 Kbps. You can use any high-speed
Internet service provider. Not compatible
with satellite or mobile broadband. Contact
your Internet Service Provider if your
Internet service is slower than minimum
requirements.
AT&T MicroCell User Guide | Getting Started
6
Why did my MicroCell lights go
off during activation?
Your MicroCell automatically checks
for software updates each time you
turn it on. If necessary, the MicroCell
downloads updated software and then
restarts.
Will my MicroCell slow down my network?
The MicroCell takes up very little of your
bandwidth. Downloading music, videos, or
other large files may impact the bandwidth
available for your MicroCell and affect
voice quality.
Should I use my MicroCell for data
instead of Wi-Fi?
The MicroCell supports data usage.
However, it is not intended to be a
replacement for your wireless network
(Wi-Fi). Data over Wi-Fi doesn’t affect
your wireless plan and provides best
performance for Wi-Fi capable cell phones
and other devices. The MicroCell is a
great supplement for data on cell phones
that aren’t Wi-Fi capable.
How do I move my MicroCell to a new
location?
Use the Quick Start for setup instructions
and then update your account online
with the new address by visiting
att.com/MicroCell and manage your
settings.
NOTE: The new location must be in an area
where AT&T is licensed to provide service.
How do I purchase the Unlimited
MicroCell Calling feature?
Go to www.att.com/mywireless. Log
in to your online wireless account, click
the “I want to...” dropdown, hover the
mouse over “Manage my plan & services”,
and click “Add or change a service”.
Scroll down and select “AT&T Unlimited
MicroCell Calling”.
Is there a MicroCell Mobile App?
Yes, you can download the free MicroCell
iPhone App at the Apple App Store. The
app allows you to activate and manage your
MicroCell settings, including adding a new
approved user, changing your location, and
updating your email address.
I have more questions.
For more information about your MicroCell,
visit att.com/MicroCell.
Frequently Asked Questions (continued)
7
Overview
This guide will take you step-by-step through configuration,
activation, and confirmation.
STEP 3
Activate your device online
STEP 5
Confirm your success
STEP 2
Power on your device
STEP 4
Wait while your device connects
90
MIN
STEP 1
Connect your device to the Internet
www
AT&T MicroCell User Guide | Getting Started
8
STEP 1
Connect your device to the Internet
Connect the yellow Ethernet cable
from the “Ethernet” port on your
MicroCell to your modem or router.
PLACEMENT TIPS
Your MicroCell works best within three feet of a window and not in
a basement or closet.
You will improve the chances of receiving a GPS signal when you install your MicroCell:
• On first floor or above basement level.
• Next to a window with a clear, unobstructed view of the sky.
• At least one foot away from other wireless broadcasting devices.
• When the weather is clear (no clouds or rain).
9
If you completed online activation at the AT&T store, proceed to Step 4.
Visit att.com/MicroCell-Activate
and follow the instructions on the screen.
You’ll need the following
• Serial Number (S/N)–it’s on the bottom of the device or the box label.
• Your AT&T wireless phone number/user name or AT&T Access ID, as well
as your password.
• If you haven’t set up an AT&T online wireless account, you’ll need to do so.
E911 SERVICE
You were required to provide the address where the device will be located during the
activation process. The location address you provided is sent to local emergency
responders and must be kept up to date if you move your device. To update your
location address information, visit att.com/MicroCell and manage your settings.
STEP 3
Activate your device online
www
STEP 2
Power on your device
Connect your MicroCell to a power outlet with
the AC power adapter.
The power light on the front of the device will come on
immediately. Within a few minutes, other lights will flash
as a GPS signal is located and software is updated.
AT&T MicroCell User Guide | Getting Started
10
Take a break!
You will receive a text message and email once activation
is complete.
Visit att.com/MicroCell to learn more on how to get the
most out of your MicroCell.
STEP 4
Wait while your device connects
NOTE:
It can take up to 90
minutes from step 1 to
complete activation.
Your device may update
and restart during this
time.
STEP 5
Confirm your success
Your device is configured and working
properly when:
• You receive a text message and an email confirmation.
• The Network light on your MicroCell is solid and green.
• Your cell phone shows “AT&T MicroCell” or “AT&T M-Cell”
instead of “AT&T” as the network provider (as shown below).
NOTE:
You may need to
restart your cell
phone for “AT&T
MicroCell” or “AT&T
M-Cell” to appear.
90
MIN
NOTE: Some mobile devices may display network provider information differently.
AT&T AT&T MicroCell AT&T M-Cell
or
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