AT&T P506 Manual de usuario

user guide

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CONTENTS PAGE

Account Passcode 4

Refilling Your Account 5-6

Tracking Your Balance & Expiration Date 7

Start Talking 8

Basic Features 9

Enhanced Features 11

Frequently Asked Questions 16

Transferring Service From a Wireless Carrier 16

Customer Service 19

Handset Warranty 19

Table of Contents

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If you are transferring service from another wireless carrier,

you may be able to keep your current phone number.

See Q&A on page 16 for details.

Attention:

If you are using this handset with

existing AT&T wireless service, you do

not need to activate a new account.

Simply charge the battery and move

your existing SIM to this handset.

1. Remove battery

cover and battery.

2. Insert existing SIM.

If you are a new Pay As You Go customer,

see the Quick Start Guide for quick and

easy activation instructions.

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Congratulations on your purchase of GoPhone Pay As You Go

from AT&T.

This User Guide contains information on GoPhone Pay As You Go

and using the features of this service.

Please consult the GoPhone Pay As You Go brochure or call

Automated Customer Service for detailed information regarding

the charges and fees associated with your service.

Note your phone number and passcode here:

Welcome to GoPhone®Pay As You Go

Your Phone Number Is:

Passcode:

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Helpful Tips:

•

Check Your Balance and Expiration: *777# SEND

•

Add Refill PIN: *888*PIN NUMBER# and press SEND

•

Buy Features/Check Features: 611

Online Account Management: att.com/mygophone

Your initial account passcode is the last four digits of your wireless

phone number. You will be required to change this password to

access online customer service. For your security, we recommend

you change your passcode to a secure code other than the last four

digits of your wireless phone number. You can change your passcode

at any time through online customer service (att.com/mygophone)

or by speaking with a customer service representative. If you forget

your passcode, you can use online customer service to have it text

messaged to your phone free of charge.

Account Passcode

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Refilling Your Account

GoPhone Pay As You Go service allows you to pay in advance

for your airtime. The cost of every call you make or receive

will be deducted from your account in full-minute increments.

The deduction may be delayed if AT&T experiences a system

interruption or other downtime.

Refill before your current balance expires, and the balance

carries over to the new expiration date.

You can refill when your balance is depleted or low in one of

the following ways:

• Pay by credit card, debit card or checking account:

– Go to att.com/mygophone

– Dial 611 from your wireless phone. A fee may be

charged for calls to add funds using a live representative.

• Pay by cash by visiting an AT&T store or one of more

than 200,000 authorized retail locations in the U.S. and

purchase a refill card or PIN

Take the hassle out of refilling by enrolling in Auto Refill

Enroll your account in Auto Refill, and the airtime value you

choose will be automatically charged to your credit or debit card

on the date you specify. Enroll in one of the following ways:

• Visit att.com/mygophone and select the link to “Refill Your

Minutes with a Credit or Debit Card,” then “Manage My Account.”

• Call 611 and from the Main Menu, select “Manage My Account”

and then the option to “Set Up Auto-Pay.”

Auto Refill plans to choose from include: Weekly Plan, Pay Day

Plan, Monthly Plan or Expiration Protection Plan.

Refilling Your Account

Account

Passcode

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Refilling Your Account

In many locations, GoPhone Pay As You Go cards may be returned

to the place of purchase within 30 days if the scratch-off strip

has not been removed. Electronic PINs printed on a sales receipt

are not returnable. Refund policy may vary depending on the

place of purchase.

How to refill your account by purchasing a Pay As You Go card

STEP 1

STEP 2

STEP 3

Purchase a Pay As You Go card at one of AT&T’s stores.

Locate the PIN number associated with the prepaid card.

In many cases the PIN will be on the back of your card

or printed on your receipt.

Follow instructions on back of card or printed on PIN receipt

to add PIN value to account. With most refill cards, you can

add PIN value using your prepaid phone keypad; enter *888*

followed by PIN number, then the #key (e.g., *888*PIN

NUMBER#) and press SEND. Or go to att.com/mygophone

or dial 611 and select the option to “Add Money.”

SCRATCH OFF

GRAY BOX

Prepaid PIN #

Once you have entered your prepaid card number, you will

be informed of your new balance and expiration date.

TEXT MESSAGING

— UNLIMITED, 1000 OR 200

NIGHT & WEEKEND MINUTES

— UNLIMITED

DATA

— 1 MB OR 100 MB

Then save by adding Feature Packages:

REFILL

YOUR

ACCOUNT $25

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TRACKING YOUR BALANCE & EXPIRATION DATE: At the end

of each call you place or receive, the cost of the call will be

deducted from your account in full-minute increments.

•A text message indicating your current balance will be sent

to the display of your phone following each charged call you

place or receive

•You may dial *777# and press SEND to receive a text

message indicating your account balance and expiration date

•Or you may call 611 at any time and follow the prompts to

hear your current balance and expiration date. There is no

charge for calls to Automated Customer Service (611).

The Pay As You Go system will notify you to refill your

account when:

•Your account balance is low

•Your account has 10 days left before it expires

•Your account balance is too low to pay for a call

With these notifications, you will receive refill options.

You can bypass these options, if funds are available, by

pressing “#”to continue the call. Although AT&T will send

you timely refill messages, delivery cannot be guaranteed.

Tracking Your Balance & Expiration Date

Tracking Your Balance

& Expiration Date

Refilling Your Account

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Coverage area

Please review the coverage map in the sales brochure or go to

att.com/gophone and select “Learn about Pay As You Go,” which

shows the scope of your calling plan area as well as information

on coverage when roaming in Mexico. The map depicts an

approximation of outdoor coverage. The map may include areas

covered by unaffiliated carriers and may depict their licensed area

rather than an approximation of the coverage. The actual coverage

area may differ substantially from the area shown on the map, as

coverage may be affected by terrain, weather, foliage, buildings

and other construction, signal strength, customer equipment

and other factors. AT&T does not guarantee coverage or network

availability. Charges will be based on the location of the site

receiving and transmitting the call, not your location. Rates apply

to calls to and from the GoPhone coverage area. Your phone’s

display does not indicate the rate you will be charged.

Start Talking

Placing a call

Place calls with your GoPhone Pay As You Go service while within

your coverage area to:

•Other wireless phones

•Landline phones

•Long distance and out-of-state domestic telephone numbers

•International numbers (visit att.com/gophone for

additional information)

•Toll-free numbers (airtime charges apply)

•Directory Assistance (per-call charge plus airtime charges apply)

You can use your GoPhone service just as you would any other

wireless phone; however, calls to premium-rate numbers (e.g., 900,

976) and collect calls are not available with GoPhone service. In

addition, subscriptions to certain AT&T services may be unavailable.

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