Arris VAP3400 Manual de usuario

VAP3400/3402

802.11ac Wireless Video Access Point

VAP3400/3402 802.11ac Wireless Video Access Point •User Guide ii

Contents

INSTALLATION AND OVERVIEW ....................................................... 1

About this Manual ................................................................................ 2

Box Contents........................................................................................ 2

Front Panel............................................................................................ 3

Rear Panels........................................................................................... 4

Installing Your VAP3400/3402 (Dual Units)............................................ 5

Step 1: Install the Access Point ....................................................... 5

Step 2: Install the Client .................................................................. 6

Installing Additional VAP Clients ........................................................... 8

TROUBLESHOOTING.......................................................................... 10

Solutions............................................................................................... 10

SAFETY AND COMPLIANCE .............................................................. 12

ARRIS and the ARRIS logo are all registered trademarks of ARRIS Enterprises, Inc. Other trademarks and trade names may be used in this

document to refer to either the entities claiming the marks and the names of their products. ARRIS disclaims proprietary interest in the marks

and names of others.

used to make any derivative work (such as translation, transformation, or adaptation) without written permission from ARRIS Enterprises, Inc.

(“ARRIS”). ARRIS reserves the right to revise this publication and to make changes in content from time to time without obligation on the part

of ARRIS to provide notiﬁcation of such revision or change.

VAP3400/3402 802.11ac Wireless Video Access Point •User Guide 1

Installation and Overview

Note for ROOM 2 Client:

Always connects to a Set Top Box (1 and 2 port) and (optionally) one additional device (2 port only).

The VAP3400/3402 enables you to transmit multiple standard- and high-deﬁnition video streams throughout your

home wirelessly. You can enjoy a full range of video services and applications without having to run wires, lay

cables, or drill holes. The VAP3400/3402 uses one-button, Wi-Fi Protected Setup (WPS) technology to ensure

easy, reliable installation.

The VAP3400/3402 operates via two (or more) integrated units. You’ll dedicate one unit as the Access Point

and the other unit (or units) as its Client. When you connect a VAP to your home gateway, it auto-conﬁgures as

an Access Point. The Access Point streams content to the Client, which you’ll connect to a set-top in a different

location in your home. (The Client auto-conﬁgures as well when you connect it to the set-top.) The following

graphic illustrates this setup:

Installation and Overview

VAP3400/3402 802.11ac Wireless Video Access Point •User Guide 2

About this Manual

This manual provides you with instructions on how to install your VAP3400/3402. ARRIS designed the

VAP3400/3402 to install and integrate easily with your set-top box and home network. If you encounter any

difﬁculties during the installation process, refer to the Troubleshooting section at the end of this manual.

Box Contents

Your box should contain the following:

Single Unit Bundle (for additional Clients) Dual Unit Bundle (for initial installation)

One VAP3400/3402

connection kit

Two VAP3400/3402

connection kits

One Ethernet Cable Two Ethernet Cables

One Power Adapter Two Power Adapters

Installation and Overview

VAP3400/3402 802.11ac Wireless Video Access Point •User Guide 3

Front Panel

The LED behavior on the front panel of the VAP3400/3402 behaves

slightly differently when conﬁgured as an Access Point or as a

Client.

The following table explains the VAP status by the LED behavior.

Conﬁgured as an Access Point Conﬁgured as a Client

1Power LED Green = The VAP is on.

Cyan = The VAP is on standby.

Off = The VAP is off or disconnected from its

power source.

Green = The VAP is on.

Cyan = The VAP is on standby.

Off = The VAP is off or disconnected from its

power source.

2Wireless

Link Quality

LED

Off = No wireless connection in Client

mode or unit is off.

Solid Green = Wireless quality is good.

Fast Flashing Green = No Client associated

with Access Point.

Solid Blue or Cyan = Wireless quality is

poor.

Off = No wireless connection in Client

mode or unit is off.

Solid Green = Wireless quality is good.

Solid Blue or Cyan = Wireless quality is

poor.

Installation and Overview

VAP3400/3402 802.11ac Wireless Video Access Point •User Guide 4

Conﬁgured as an Access Point Conﬁgured as a Client

3Dual

Function

LED

Operational

Mode and

WPS Status

WPS Status (During WPS pairing only)

The LED will do the following to result in a

successful pairing:

1. Slow Flashing Green = WPS is

initiated and in process. This state lasts

approximately two minutes.

2. Fast Flashing Green to solid green =

WPS pairing is successful. The fast ﬂashing

green LED state lasts for 15 seconds,

followed by an LED state of solid green.

If the LED does not initiate as slow ﬂashing

green or does not transition from slow to

fast ﬂashing green within 2 minutes, then

there is an error. Refer to “Troubleshooting”

for more details.

Operational Mode:

Off: Device is not ready or in an unknown

state.

Solid Green: Device is conﬁgured as an AP.

WPS Status (During WPS pairing only)

The LED will do the following to result in a

successful pairing:

1. Slow Flashing Blue = WPS is

initiated and in process. This state lasts

approximately two minutes.

2. Fast Flashing Blue to Solid Blue = WPS

pairing is successful. The fast ﬂashing blue

LED state lasts for 15 seconds, followed

by an LED state of solid blue.

If the LED does not initiate as slow

ﬂashing blue or does not transition

from slow to fast ﬂashing blue within 2

minutes, then there is an error. Refer to

“Troubleshooting” for more details.

Operational Mode:

Off: Device is not ready or in an unknown

state.

Solid Blue: Device is conﬁgured as an AP.

4WPS

Button

Establishes secure wireless connection to

your home network.

Establishes secure wireless connection to

your home network

Installation and Overview

VAP3400/3402 802.11ac Wireless Video Access Point •User Guide 5

Two Ports

(VAP3402)

Single Port

(VAP3400)

1Reset Button Resets the VAP to its default settings.

2Ethernet Port Connects to an Ethernet-equipped Gateway, computer, hub, or switch

using an RJ-45 cable connection.

Note: When utilizing two ports (VAP3402 only), do not connect both

Ethernet ports to your gateway.

3Power Jack Provides power to the VAP.

4Power Switch Turns the VAP on or off.

Rear Panels

Installation and Overview

VAP3400/3402 802.11ac Wireless Video Access Point •User Guide 6

Installing Your VAP3400/3402 (Dual Units)

Step 1: Install the Access Point

1. Connect one VAP unit to your home gateway using the provided Ethernet cable. Before you connect the

VAP, ensure the gateway is powered on.

2. Connect the power adapter to the VAP, plug the adapter into a wall outlet and set the Power switch to the

ON position. You’ll see the Power LED on the unit’s front panel light green, indicating the unit is powered.

3. After connecting the Ethernet cable, check that the 2 Ethernet port LEDs are (1) solid green and (2) blinking

yellow.

Note: While you are required to connect your VAP to a gateway to ensure the Access Point properly

streams video to the Client, the VAP’s extra Ethernet port (VAP3402 only) provides you with the option of

connecting another device to the unit, such as a computer or gaming console.

Do not connect both Ethernet ports to your gateway.

4. Wait until the Operational Mode/WPS Status LED is solid green (approximately 1-2 minutes).

Only one connection

between gateway and

VAP allowed

Installation and Overview

VAP3400/3402 802.11ac Wireless Video Access Point •User Guide 7

Step 2: Install the Client

1. Connect the second VAP unit to your set-top box with the provided Ethernet cable. Before you connect the

VAP, ensure your set-top box is powered on.

Note: While you are required to connect your VAP to a set-top box to ensure the Access Point properly

streams video to the Client, the VAP’s extra Ethernet port (VAP3402 only) provides you with the option of

connecting other devices to the unit as well, such as computers and gaming consoles.

2. Connect the power adapter to the VAP, plug the adapter into a wall outlet and set the Power switch to the

ON position. You’ll see the power LED on the unit’s front panel light green, indicating the unit is powered.

3. After applying power, check that the 2 Ethernet port LEDs are (1) solid green and (2) blinking yellow.

4. Wait until the Operational Mode/WPS Status LED is solid blue (approximately 1-2 minutes).

5. The devices come Pre-Paired, so they will automatically establish secure communication with no further

interaction required.

Installation and Overview

VAP3400/3402 802.11ac Wireless Video Access Point •User Guide 8

6. The Client’s Wireless Link LED lights: (solid green - preferred, or solid blue). You have now established a

secure wireless connection between the Access Point and the Client. You now can begin streaming video

content to your set-top box or boxes.

NOTE: To install additional VAP Clients, repeat steps 1 through 5, replacing Step 4 (above) with the following:

Press and hold the WPS button on the front of the Client for 2 seconds. After doing so, you will have 2 minutes

to return to the Access Point and press and hold its WPS button. Pressing the buttons on both units enables

them to establish a wireless connection.

Note: After you press the WPS button, the WPS Status LED ﬂashes green when functioning as an Access Point

or ﬂashes blue when functioning as a Client. If your connection is successful, the LED will stop ﬂashing, light

solid for approximately 30 seconds, and then return to either green (AP) or blue (Client). This is a normal part of

the process and does not mean you have lost your connection to the Access Point. If the LED continues ﬂashing

or fast ﬂashing blue/green, it indicates the unit has experienced an error; refer to the Troubleshooting section.

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