Arris Surfboard G34 Manual de usuario

QUICK START GUIDE

Wi-Fi cable modem

G34

G36

2 3

What’s in the box

Wi-Fi cable modem

G34

G36

Soware License

& Warranty card

Quick Start Guide

G34

G36

Introduction

Status indicators

Get started

Set up your Wi-Fi network connection

3.1 Connect using your mobile device

Web Manager

Power adapter

4 5

Status indicators

Front panel LEDs

Note: Detailed LED status information is available online in the G34/G36

User Guide on the ARRIS Support website, www.arris.com/selelp.

Amber (Solid) - Power is connected

Green (Blinking) - Acquiring downstream/

upstream connection

Green (Solid) - Online status in DOCSIS 3.0

mode

Blue (Solid) - Online status in DOCSIS 3.1

mode

Amber (Blinking) - Firmware download

6 7

Get started

This SURFboard device is a combination of DOCSIS 3.1

cable modem and four-port Ethernet router withWi-Fi.

It uses DOCSIS 3.1 technology to provide ultra

high-speed Internet access on yourWi-Fi home or small

business network.

Using the connection capabilities of the Wi-Fi cable

modem, you can connect your computer and other

network-enabled devices via the four Ethernet ports

or the 2.4 GHz and 5 Ghz Wi-Fi connections.The Wi-Fi

cable modem connects to the existing coaxial cable

connection in your home.

Note: For Internet connections, you need a cable

service connection (coaxial cable line) with a cable

Internet Service Provider. The

G34/G36

will not

operate with a Digital Subscriber Line service (DSL)

or Satellite Internet service.

8 9

Connect the coaxial cable (not included) from the

cable wall outlet or RF splier (not included) to the

Cable connector on the rear of your Wi-Fi cable

modem.

Tighten the

connector by hand.

Connect an Ethernet cable (not included) to any

Ethernet port on the rear of your Wi-Fi cable modem

and the Ethernet port on your PC or laptop.

10 11

Connect the power adapter to the Power port on the

rear of your Wi-Fi cable modem, then plug it into an

electrical wall outlet that is not controlled by a wall

switch to power on your Wi-Fi cable modem.

YourWi-Fi cable modem

will automatically power

ON when the power

adapter is connected.

Check the front panel LED on your Wi-Fi cable

modem. Aer a brief pause, the LED should light up

SOLID green or SOLID blue.

12 13

The model name (G34/G36), HFC MAC ID, and the

serial number (S/N) are listed on the Wi-Fi cable

modem label.

Activate your newWi-Fi cable modem; choose one of

the following options:

• Call your cable service provider.

• Connect to your cable operator’s activation web

site using your computer or laptop:

Power ON your computer or laptop and log in.

Enter your service provider’s web browser URL:

Verify your Wi-Fi cable modem connectivity by

accessing the Internet using the connected PC or

laptop.

Note: If you have any trouble accessing the URL,

please contact your service provider.

Visit any public web page such as www.suroard.com.

If the website fails to open, please contact your service

provider to set up your Internet service or activate your

Wi-Fi cable modem.

• Comcast/Xﬁnity: www.xnity.com/acvate

• Cox: www.cox.com/acvate

• Spectrum: spectrum.net/selnstall

14 15

Set Up Your Wi-Fi

Network Connection

3.1 Connect using your mobile device

3.1

Connect using your mobile device

Some of the selections used in this procedure may

vary slightly depending on your mobile device and

operating system. Please make sure to select the

most applicable selections on your mobile device.

16 17

Access the Seings screen on your mobile device and

then select:Wi-Fi, Wireless, or Connections.

Check thatWi-FiorWirelessis set to ON.

For Apple devices, you may have to enter a password

and then selectJOIN.

Select the G34 or G36 Wi-Fi network from the list of

available Wi-Fi networks.

18 19

Enter your Wi-Fi network password in the Password

ﬁeld and selectJoin or Connect.

Note: If you are seing up the Wi-Fi connection for the

ﬁrst time, use the defaultWi-Fi password listed on

the Wi-Fi cable modem label.

Web Manager

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