Autosampler NG
10
Warranty
The Autosampler comes with a one-year manufacturer’s warranty
against workmanship defects. Warranty claims must be made through
your local representative. Your supplier will only be able to repair and
warrant operation of the analyzer as per its specifications if all service
actions are performed by qualified service personnel, and the warranty
label is intact.
Warranty is void if any of the below can be identified, or inoperability,
malfunction can be traced back to any of the events listed below:
-Intentional damage and/or modification to the analyzer;
-Improper use, use against instructions in this manual, against
intended use, use of non-approved sampling vials;
-Damage from intentional activities overriding built-in safety
logic;
-Natural disaster;
-Uncertified power supply, or unapproved peripheral has been
connected to the analyzer;
-Disassembly, repair attempt performed by unauthorized staff;
-Damage rooted back to unreported shipping and/or installation
induced activities.
Exclusions: The below listed items are not covered by warranty unless
they were found damaged upon arrival to the end user. In such cases,
proper complaint must be filed along with a complaint registered with
the forwarder/Distributor company:
-External power cable, USB cable
-Plastic cover elements, sample vial trays
-Labels, printed material
