Amano AMG-7800 Series Manual de usuario

AMG-7800 Series

Pay Station

Distributor’s Operations Manual

Amano Cincinnati Inc. reserves the right to make equipment changes and improvements that may

not be reflected in this document. Portions of this document may have been updated to include the

latest hardware or firmware version, if applicable.

We recommend that this document be read in its entirety before any attempt is made to operate

the equipment.

Environmental Safety Notice

This equipment contains two lithium batteries and a pair of lead acid batteries. Do not puncture or

incinerate the batteries. Check with your local waste disposal authorities or environmental agency

for advice on the proper disposal of an expired battery.

Proprietary Notice

This document contains proprietary information and such information may not be reproduced in

whole or in part without written permission from:

Amano Cincinnati, Inc.

140 Harrison Avenue

Roseland, NJ, 07068

For more information about Amano’s complete line of products, visit our web site at:

http://www.amano.com

AMG-7800 Distributor’s Operations Manual i

Table Of Contents

Chapter 1: Introduction .......................................................................................................1-1

Safety..............................................................................................................................1-2

Chapter 2: Specifications....................................................................................................2-1

Cabinet............................................................................................................................2-1

Electrical .........................................................................................................................2-1

Operational Features ......................................................................................................2-2

Security...........................................................................................................................2-3

Coin Section....................................................................................................................2-4

Validator (EOE-108890)......................................................................................... 2-4

Hoppers.................................................................................................................. 2-4

Bank Note Section ..........................................................................................................2-4

Note Reader - 0 note escrow (EOE-108450) ......................................................... 2-4

Note Dispenser (EOE-108280) .............................................................................. 2-4

UPS (Uninterruptible Power Supply) (EOE-112880) ......................................................2-5

PC (Pay Station Computer) (ANP-15697x).....................................................................2-5

Thermal Printer (C-237200) ............................................................................................2-6

Paper (P/N C-237700) ........................................................................................... 2-6

Liquid Crystal Display (LCD) (EOE-114440)...................................................................2-6

Chapter 3: Installation.........................................................................................................3-1

Prepare the Installation Site............................................................................................3-1

Unpack and Inspect the Equipment................................................................................3-1

Pay Station Configuration ...............................................................................................3-2

External .................................................................................................................. 3-2

Internal ................................................................................................................... 3-3

Included Accessories List....................................................................................... 3-4

Prepare the Pay Station..................................................................................................3-5

Unlock the Door ..................................................................................................... 3-5

Remove the Bill Dispenser..................................................................................... 3-6

Remove the Mounting Nuts and Clamps ............................................................... 3-7

Mounting .........................................................................................................................3-7

External Wire Connections .............................................................................................3-9

Remove the Bill Dispenser and Coin Box .............................................................. 3-9

Connect AC Power............................................................................................... 3-10

Communications Panel ........................................................................................ 3-11

Intercom Connections .......................................................................................... 3-13

Replace the Coin Box .......................................................................................... 3-16

Replace the Bill Dispenser ................................................................................... 3-17

Power On ............................................................................................................. 3-17

Chapter 4: Configuration.....................................................................................................4-1

File ..................................................................................................................................4-2

Setup...............................................................................................................................4-2

Settings .................................................................................................................. 4-2

General .................................................................................................................. 4-6

Format.................................................................................................................... 4-7

Receipt ................................................................................................................. 4-10

Translate .............................................................................................................. 4-18

Coin Reader Setup............................................................................................... 4-20

Banknote Reader ................................................................................................. 4-22

Note Dispenser .................................................................................................... 4-23

Browse..........................................................................................................................4-23

Transactions......................................................................................................... 4-24

ii AMG-7800 Distributor’s Operations Manual

Alarm Log............................................................................................................. 4-26

Device Info ....................................................................................................................4-34

Change Device Number....................................................................................... 4-34

Version Check...............................................................................................................4-35

Help...............................................................................................................................4-35

About Config ........................................................................................................ 4-35

Chapter 5: Database Maintenance Utility ...........................................................................5-1

Database Menu Interface................................................................................................5-2

F4 Clock..........................................................................................................................5-3

F6 Language...................................................................................................................5-4

F7 Operator.....................................................................................................................5-5

F10 Exit...........................................................................................................................5-8

Chapter 6: Routine Maintenance ........................................................................................6-1

Thermal Printer ...............................................................................................................6-1

Status LED's........................................................................................................... 6-1

Installing Paper ...................................................................................................... 6-2

Removing Paper .................................................................................................... 6-3

Clearing a Jam ....................................................................................................... 6-3

Read, Write, Print, Vault (RWPV) Unit............................................................................6-4

Clearing a Jammed Ticket ..................................................................................... 6-4

Ribbon Replacement.............................................................................................. 6-5

Coin Section....................................................................................................................6-6

Coin Validator......................................................................................................... 6-7

Manifold.................................................................................................................. 6-7

Hoppers.................................................................................................................. 6-8

Bank Note Section ........................................................................................................6-17

Bank Note Reader Maintenance .......................................................................... 6-18

Bank Note Dispenser Maintenance...................................................................... 6-23

UPS...............................................................................................................................6-34

Front Panel Indicators and Switches.................................................................... 6-35

Maintenance......................................................................................................... 6-37

Remove the PC.............................................................................................................6-40

Chapter 7: System Diagnostic Utility...................................................................................7-1

User Interface .................................................................................................................7-2

F1 TESTS .......................................................................................................................7-3

Options Tab............................................................................................................ 7-3

Diagnostics Tab ..................................................................................................... 7-5

F2 APS..........................................................................................................................7-12

F1 Start/Stop ........................................................................................................ 7-12

F2 View ................................................................................................................ 7-12

F3 DATA .......................................................................................................................7-14

F1 Clear ............................................................................................................... 7-14

F2 Initial................................................................................................................ 7-15

F3 Repair ............................................................................................................. 7-16

F4 Install............................................................................................................... 7-16

AMG-7800 Distributor’s Operations Manual iii

F4 APPL........................................................................................................................7-17

F1 Pay Station...................................................................................................... 7-17

F2 Maint ............................................................................................................... 7-17

F3 Rate ................................................................................................................ 7-17

F4 Reports ........................................................................................................... 7-17

F5 Config.............................................................................................................. 7-18

F6 Explorer........................................................................................................... 7-18

F10 Tutorial .......................................................................................................... 7-18

F6 Assistant ..................................................................................................................7-19

Enable/Disable Logs Tab ..................................................................................... 7-19

Log Management Tab .......................................................................................... 7-20

Data Import/Export Tab........................................................................................ 7-22

F7 LPT Setup................................................................................................................7-24

Dip Switch ............................................................................................................ 7-25

Status ................................................................................................................... 7-26

Chapter 8: Reports..............................................................................................................8-1

User Interface .................................................................................................................8-2

Credit Card Reports ........................................................................................................8-3

Credit Card Type.................................................................................................... 8-4

Process Date.......................................................................................................... 8-4

Print Content .......................................................................................................... 8-4

Print Zero Totals?................................................................................................... 8-4

Send To.................................................................................................................. 8-4

F8 Print................................................................................................................... 8-4

Inventory Reprint.............................................................................................................8-6

Journal Report ................................................................................................................8-6

From:...................................................................................................................... 8-6

To: .......................................................................................................................... 8-6

Send to:.................................................................................................................. 8-6

Do Transactions: .................................................................................................... 8-7

Do Events:.............................................................................................................. 8-7

Do Inventory:.......................................................................................................... 8-7

Discounts Report ............................................................................................................8-7

From:...................................................................................................................... 8-8

To: .......................................................................................................................... 8-8

Send to:.................................................................................................................. 8-8

Inactive Stores: ...................................................................................................... 8-8

Skip Line: ............................................................................................................... 8-8

Print Content: ......................................................................................................... 8-8

Replenishment Report ..................................................................................................8-10

From:.................................................................................................................... 8-10

To: ........................................................................................................................ 8-10

Print Content: ....................................................................................................... 8-10

Send To................................................................................................................ 8-11

Chapter 9: Troubleshooting And Repair .............................................................................9-1

RWPV Unit......................................................................................................................9-1

iv AMG-7800 Distributor’s Operations Manual

AMG-7800 Distributor’s Operations Manual / Introduction 1-1

Chapter 1: Introduction

This manual is intended to be a reference source for the person(s) responsible for installing,

configuring and maintaining the AMG-7800 Pay Station. The information contained herein is

pertinent to the security of the installation. Only Amano Cincinnati, Inc. authorized service

personnel and dealers should have access to this manual.

Installation and configuration procedures must only be performed by Amano Cincinnati, Inc.

trained and authorized personnel.

This manual is organized in the following format:

Introduction: This Chapter describes the format and layout of this manual and discusses

safety issues.

Specifications: Chapter 2 provides the mechanical and electrical specifications of the Pay

Station as well as most of the component modules.

Installation: Chapter 3 details the physical installation and wiring of the Pay Station.

Configuration: Chapter 4 covers the Configuration Program used to customize the system

parameters for a particular installation.

Database Maintenance Utility: Chapter 5 discusses the utility used to set the system

clock, language options and specify access privileges for holders of Universal Management

Cards.

Routine Hardware Maintenance: Chapter 6 describes routine service procedures for

maintaining Pay Station hardware such as general cleaning and replacing consumables

such as printer paper and ribbons. It also covers replenishing coin and currency reserves

and emptying the Coin Box and Bank Vault Safe.

System Diagnostics Utility: Chapter 7 documents the Diagnostic Interface Menu which

launches a series of programs designed to test and diagnose the Pay Station hardware,

communications and to maintain the system database files. Diagnostics requires the use of

the keyboard attached to the Pay Station computer.

Reports: The Reports Utility detailed in Chapter 8 is used to generate custom reports of

credit card usage, inventory status, discount usage and system activity.

Troubleshooting and Repair: Chapter 9 details troubleshooting and repair procedures for

all Pay Station hardware components.

AMG-7800 Distributor’s Operations Manual / Introduction

1-2

Safety

•Disconnect the voltage to the equipment during installation and maintenance.

•The machine should be hard wired to a feed protected by a 20 AMP circuit breaker.

•To avoid fire hazard, only replace fuses with the same type, voltage rating and current

rating.

•All low-voltage wiring should be NEC Class II compliant.

AMG-7800 Distributor’s Operations Manual / Specifications 2-1

Chapter 2: Specifications

Cabinet

Figure 2-1: AMG-7800 Dimensions

Size: 64-1/4 in (163 cm) H x 31-1/2 in (80 cm) W x 27 1/4 in (69.2 cm) D

Weight: 710 - 820 lbs (322 - 372 kg), depending on configuration

Housing: Double layer steel. Polycarbonate front panel.

Security: Unique Multi-point safety lock system with concealed hinges. Intruder

alarm.

Finish: Color: Grey Classic 314 (RAL #7016)

Cabinet: Powder coated finish paint.

Door: Polyurethane paint on fiberglass.

Electrical

Power Requirements: Voltage Current

• Service: 120VAC, 60 Hz 15 AMP

• Utilization: 120VAC, 60 Hz 3 AMP nominal 10 AMP max

Environment: 14°F ~ 104°F (-10°C ~ 40°C) 10% ~ 90% relative humidity

(non-condensing). Automatic thermostat-controlled heaters

and fan included.

AMG-7800 Distributor’s Operations Manual / Specifications

2-2

Operational Features

Computer: Intel Celeron®processor with 512 MB of RAM

Communications: • APS (Ethernet/RS-485) between Pay Stations and host PC

• Ethernet for Credit Card verification

Display: Color liquid crystal VGA (800x600)

Coins: • Recognition of 12 different coins (std); 16 special order

• Dispensing of up to 4 different coins

• Locked coin box

Bills: • Recognition of up to 13 different bills

• Dispensing of up to 3 different denominations of bills

• Banknote safe with up to 1000 bill capacity

Printer: Thermal printer with cutter & paper retraction

Power: Full UPS power backup with automatic shut down

Reports: Statistical, detailed cash status and all transactions

Intercom: Optional intercom provides communication with facility management.

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