ALLY AR1900L Manual de usuario
Set Up Your ALLY
Follow the steps in the app to get your ALLY up and
running. Once ALLY is on, go to your phone’s Wi-Fi
settings and connect to Amped_ALLY_XXXX. This will
allow the app to verify and prepare ALLY for the next
step. Return to the ALLY app after you’ve connected.
Modem
Internet
ALLY
Router ALLY
Extender
Create Your Account
Open the App and create your account. The account
allows you to securely manage your ALLY from anywhere
and from any device.
Settings
Check for updates, change
Wi-Fi passwords and more
Users
See and create user profiles
Devices
View and block connecting devices
Network Settings
AVG Protection
Guests
Create a guest network
Updates
Check for app or
firmware updates
Activity
Get a glance of recent
network activities
Let’s Get Started
1 2 3
What You Need
ALLY Router
ALLY Extender
Ethernet Cable
Power Adapters
Not in the box:
Android or iOS device with Internet
Broadband Modem
2
3
Download the App
Download the Amped Wireless ALLY app on your
Android or iOS device. Search for ALLY Whole Home
Wi-Fi System on the Google Play or Apple Store, or visit
ampedwireless.com/allyapp. We support Android 4.4+
and iOS 9+.
1Create Your Wi-Fi Network
At the end of the setup, you will be asked to create a
name and password for your new Wi-Fi networks.
Tip: The 5GHz network is faster than the 2.4GHz
network, but a 2.4GHz will have more range.
4Set Up Your ALLY Extender
Find a spot halfway between your ALLY Router and the far end of your
home. If you have a two story home, it is recommended that your ALLY
Router and ALLY Extender are on opposite floors.
Power on the ALLY Extender using the included power adapter with the
yellow sticker.
Wait about 3 minutes, or until the LED stops blinking and turns a solid
green, orange or red. If the light is green or orange, then you've found a
good spot. If the light turns solid or blinking red, then the ALLY Extender is
too far from the ALLY Router. Move it closer and try again until the light
turns solid green or orange.
1.
2.
3.
6
Connect Devices & Explore the App
Your Wi-Fi is now up and running. Connect devices to your new network and add
User Profiles. Also, check out ALLY's security and parental control features.
5
Modem
Internet
ALLY
Router ALLY
Extender
Do This
When the LED is solid green,
the Extender is placed in a good
spot. Orange is sufficient, but
green will perform better.
Not This
When the LED is red, the Extender
is too far from Router and will not
work. Move it closer.
© 2017 Amped Wireless / Newo Corporation. All rights reserved.
AR1900L/ART19B/AEX1900L/AEXT19B
Buttons & Ports
MODEM 1 2 3
PWR WPS /
SYNC
Modem Port Wired PortsPower Port
Use the power adapter
with the white sticker
ALLY Router
NETWORK
PWR WPS /
SYNC
Wired PortPower Port
Use the power adapter
with the yellow sticker
ALLY Extender
54 6 7
Fast Blinking - Resetting to default
factory settings
Solid - Internet Connection OK
Solid - No Internet Connection
Slow Blinking - Loading new
firmware, booting up, or Sync/WPS
connection initiated
Solid - 70 to 100% Connection
strength with the ALLY Router
Slow Blinking - Loading new
firmware, booting up, or Sync
connection initiated
Fast Blinking - Resetting to
default factory settings
Solid - 0 to 59% Connection
strength with the ALLY Router
Slow Blinking - No connection
to the Router has been established
Solid - 60 to 69% Connection
strength with the ALLY Router
Status Lights
ALLY Router ALLY Extender
Get Answers
If you are experiencing problems with your
ALLY setup, please contact our Elite Support.
During setup on the ALLY app, I get an error message that says: "No Internet
Detected" and I cannot finish the setup.
Reset your modem by holding down the Reset button located on the back of the modem for approxi-
mately five seconds. Try the automatic configuration again.
Static IP: Your Internet connection may require a static IP setting. Check with your ISP to obtain the IP
settings. You can set Static IP using the ALLY app by running through the setup process and tapping
"Manually configure your ALLY" when the Connection Error page appears.
DSL Connections: Your Internet connection may require login information. If you are using PPPoE mode,
you will need to manually configure your Internet connection settings and obtain your username and
password. You can set a PPPoE connection using the ALLY app by running through the setup process
and tapping "Manually configure your ALLY" when the Connection Error page appears.
a)
b)
c)
My Wi-Fi coverage is poor or my Wi-Fi speeds seem slow. It doesn’t seem
like my ALLY Extender is working.
Power on the ALLY Extender and check that the status LED is either green or orange. If the color is
red this means the ALLY Extender is too far from the ALLY Router. Power off the ALLY Extender and
move it to a location closer to the ALLY Router and power it on again. Check that the ALLY Extender
LED is green or orange. If it is still red repeat the above steps.
If the ALLY Extender LED is flashing red, this means it does not have a connection to the ALLY Router.
Check that the ALLY Router is powered on. If it is, reboot the ALLY Extender by powering it off and
back on. If the LED remains flashing red, move the ALLY Extender closer to the ALLY Router and check
again until the LED turns green or orange.
If your LED remains flashing red after trying (a) and (b), please contact Elite Support.
a)
b)
c)
I see an error "No Connection to ALLY" when using the ALLY app.
The ALLY Router and the ALLY app can no longer communicate. Check that the ALLY Router is
connected to the modem correctly. Reboot your modem or the ALLY Router if necessary.
a)
I wish to configure advanced settings on the Router, such as changing Wi-Fi
channels, configuring port forwarding, USB storage, etc.
To access the advanced settings menu, connect to the ALLY’s Wi-Fi network. Open a web browser
and go to: http://setup.ampedwireless.com. You will be prompted for a password which can be found
on the ALLY app by going to Settings (icon on the top right corner of the status page) and then going
to Advanced settings. Some features on the Web Menu will be disabled when the Router is in use with
the ALLY app.
a)
How can I remove my ALLY Router from my ALLY app account?
Go to the ALLY app and tap on the settings icon on the top right corner of the home screen. From the
settings screen tap "Erase all data & disconnect ALLY". This will remove your ALLY Router and allow
you to set the ALLY Router to a new account or an existing account.
a)
I wish to use the ALLY Router and Extender without the app. How do I do this?
If you have never set the ALLY Router up using the ALLY app follow these steps: Power on the ALLY Router
and connect to the ALLY’s Wi-Fi network. Open a web browser and go to: http://setup.ampedwireless.com
to access the web menu and web based setup wizard. Follow the steps to configure your ALLY Router.
If you have previously configured the ALLY Router using the ALLY app and you wish to no longer use the
ALLY app with the Router follow these steps: While the ALLY Router is powered on, reset the ALLY Router
by pressing the Reset button on the bottom of the Router for 10 seconds. The status light should blink
rapidly when the Router has been reset. Once this is done, follow the steps in (a) to configure the Router
using the Web Menu.
a)
b)
© 2017 Amped Wireless / Newo Corporation. All rights reserved.
ALLY12B / ALLY19B v031717
Regulatory & Legal
AR1900L & AEX1900L
Whole Home Smart Wi-Fi®System
TM
1900
Regulatory Information
FCC Statement and Declaration: Amped Wireless declares that this device complies with Part 15 of the FCC
Rules and Regulations. Operation of this device is subject to the following two (2) conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause undesired
operation.
FCC Notice: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try and correct the
interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the distance between the equipment and the receiver.
-Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
-Consult the dealer or an experienced radio/TV technician for help.
FCC Caution and Safety Notices: Any changes or modifications (including the antennas) made to this device
that are not expressly approved by the manufacturer may void the user’s authority to operate the equipment.
This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or
transmitter. Avoid use of this product near water or during an electrical storm as there may be a remote risk
of electrical shock from lighting. This product may contain lead, known to the State of California to cause
cancer, and birth defects or other reproductive harm. Wash hands after handling. This device must always be
used with a Listed Computer or device.
For product available in the USA/Canada market, only channel 1~11 can be operated. Selection of other
channels is not possible. This device is restricted to indoor use when operated in the 5.15 to 5.25 GHz
frequency range.
FCC requires this product to be used indoors for the frequency range 5.15 to 5.25 GHz to reduce the potential
for harmful interference to co-channel Mobile Satellite systems.
FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for
an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm
between the radiator & your body.
The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm
from all persons and must not be co-located or operating in conjunction with any other antenna or
transmitter.
Industry Canada Statement: This device complies with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation
of the device.
Radiation Exposure Statement: This equipment complies with IC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm
between the radiator and your body.
The transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
For product available in the USA/Canada market, only channel 1~11 can be operated. Selection of other
channels is not possible.
The device for operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful
interference to co-channel mobile satellite systems.
Déclaration d’Industrie Canada : Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux
appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes :
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est
susceptible d'en compromettre le fonctionnement.
Déclaration d’exposition à la radiation : Cet équipement respecte les limites d’exposition aux rayonnements
IC définies pour un environnement non contrôlé. Cet équipement doit être installé et mis en marche à une
distance minimale de 20 cm qui sépare l’élément rayonnant de votre corps.
L’émetteur ne doit ni être utilisé avec une autre antenne ou un autre émetteur ni se trouver à leur proximité.
Pour les produits disponibles aux Etats-Unis / Canada du marche, seul le canal 1 a 11 peuvent etre exploites.
Selection d'autres canaux n'est pas possible.
Les dispositifs fonctionnant dans la bande 5150-5250 MHz sont reserves uniquement pour une utilisation a
l’interieur afin de reduire les risques de brouillage prejudiciable aux systemes de satellites mobiles utilisant les
memes canaux.
LEGAL NOTICES & DISCLAIMERS
Copyright Information and Trademark Usage Guidelines
© 2017 Amped Wireless / Newo Corporation. All rights reserved. Amped Wireless, Newo Corporation, and the
Amped Wireless logo are registered trademarks or trademarks of Newo Corporation. All non-Amped Wireless
trademarks, logos, brands and products are trademarks or registered trademarks of their respective owners.
Amped Wireless does not claim any relation. Mention of non-Amped Wireless products and brands are for
information purposes only and does not constitute an endorsement or affiliation.
Amped Wireless authorizes you to copy materials published by Amped Wireless solely for non-commercial use
within your organization in support of Amped Wireless products. No other use of this information is
authorized. Any copy of these materials which you make shall retain all copyright and other proprietary notices
in the same form and manner as on the original. Except as specified above, nothing contained herein shall be
construed as conferring by implication, estoppel or otherwise any license or right under any patent, trademark
or copyright of Amped Wireless or any third party.
All contents of this product, including Software, are protected by copyright, except as permitted herein. No
portion of the information may be reproduced without prior written permission from Amped Wireless. The
distribution, modification, publication and transmission of any content of this product for public or commercial
purposes is strictly prohibited.
The Amped Wireless logo requires permission for use. For use of the Amped Wireless logo, please email
[email protected]m. Use of Amped Wireless' trademarks requires the use of the proper trademark
symbol in all usage cases.
The guidelines for trademark usage apply to all Amped Wireless customers, employees, vendors, consultants,
licensees and any other third party.
Disclaimers
Amped Wireless makes all attempts in providing accurate information on all media. However, Amped Wireless
makes no warranty as to the accuracy of the information, including representations and warranties about the
accuracy of product specifications, marketing material, product availability, new product launch dates and all
other content herein. Amped Wireless reserves the right to update and change information without prior
notice. All information provided is provided "AS IS" with all faults without warranty of any kind. Either
expressed or implied. Amped Wireless and its suppliers disclaim all warranties, expressed or implied including,
without limitation. Amped Wireless and its suppliers shall not be liable for any indirect, special, consequential,
or incidental damages including, without limitation, lost profits or revenues, cost of replacement goods, loss or
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