AIDA PTZ-NDI-X Manual de instalación y operación

PTZ-NDI-X FW Upgrade Guide

Version: 11.16.20

Page | 2

Disclaimer: Please pay close attention to the

guide, and read all the steps. It is a two step

process. IF it is not completed, damage will be

done to the camera. Only use the original or a

recommended power supply / PoE+ switch, and

ensure that the update process is not

interrupted at any moment. Failure to follow

these steps may result in irreversible damage to

the camera which will void all warranty on the

product.

IF you are unsure of a step or how to proceed,

please message our support staff at:

support@aidaimaging.com

Or give us a call during our normal business

hours of 8AM-5PM, Monday to Friday (PST.)

We will be more than happy to assist you.

Thank you for choosing AIDA Imaging as your

Imaging solution!

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What you need:

•AIDA NDI Series Camera

•RS232-Mini Din cable (included in box)

•RS232-USB cable (not included)*

•Network / Ethernet cable for web UI

•Windows PC (apple not supported)

•mcuispSTM program**

•Latest Firmware (hex and bin files)

*RS232-USB cables can be found at your

electronics stores, or Amazon. Please see next

page for what it looks like:

**The mcuISP program and firmware come in

the same file off our download page. (Mac

products not supported. PC Required.)

Page | 4

RS232-USB cable:

RS232-Minidin cable included in the box:

*Please make sure you downloaded the correct

zoom model for your PTZ. The FW updates have

different procedures.

Page | 5

NDI DISCLAIMER:

During the upgrade, your camera should not

lose its ability to transmit NDI. However, the

following procedure can still possibly cause a

loss of NDI transmission. If this problem were to

arise, please contact our support via email and

we will get back to you as soon as possible.

Please remember that we are only available

from 8AM-5PM P.S.T, Mon-Fri.

NDI® is a registered trademark of NewTek, Inc.

Page | 6

Step 1: Arm Upgrade

1.Please unplug the power from camera and

flip the PTZ upside down. You are looking for

a set of dipswitches labeled 1-6. You will flip

switches 1 and 2 off.

2. Take your RS232-USB adapter, and connect

it to the RS232-Mini Din cable. From there,

please connect the USB portion to the PC,

and the Mini Din portion to the IN RS232 port

on the camera.

3. Next, plug in the cameras power source.

4.Open the software mcuispSTM

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5.Set the camera COM number to the

corresponding camera. It usually shows up

as “Free Prolific USB-to-Serial Comm Port.”

(results may vary) Next, set the baud rate to

115200. Next, set the firmware file to “AIDA-

NDIXX-ARMUP.”It will look like this:

Page | 8

6.Make sure STM ISP header is chosen, and

click start ISP.

7.Wait for the “Mission Complete sign

message on the right. Please wait for the 30

seconds before unplugging the camera.

8.Once the camera is unplugged, change

the switches in part 1 back to ON. Then you

may power on the camera once more.

Page | 9

Step 2: IP / NDI ISP Update

*Do not proceed if you did not complete part 1.

1. You will start by entering the web UI. Please

make sure the PTZ and PC are either

hardlined or on the same network. The

default IP for the web address is

192.168.1.188. Default password is

admin/admin

*Note that if you are unable to access the cameras network, the camera’s ip address may not be

on the same network or is changed. You can find it by accessing the menu using the remote

control that came with the controller and go to the network tab.

Page | 10

2. Next, you will head to the top right tab

under settings.

3. Next, you will click select file and look for the

AIDA-NDIxx-ISP.bin

4. Once found, wait for the upload box to

appear. Then click upload.

5. Do not leave or exit the page. A prompt

should pop up with a status bar.

6. Once complete, allow the camera to reboot on

its own. You should be brought back to the

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