Advantech EKI-9502G Series Manual de usuario

User Manual

EKI-9502G Series

EN50155 Train-To-Ground Wi-Fi/

Cellular Router

ii EKI-9502G Series User Manual

The documentation and the software included with this product are copyrighted 2021

by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right

to make improvements in the products described in this manual at any time without

notice. No part of this manual may be reproduced, copied, translated or transmitted

in any form or by any means without the prior written permission of Advantech Co.,

Ltd. Information provided in this manual is intended to be accurate and reliable.

However, Advantech Co., Ltd. assumes no responsibility for its use, nor for any

infringements of the rights of third parties, which may result from its use.

Acknowledgments

Intel and Pentium are trademarks of Intel Corporation.

Microsoft Windows and MS-DOS are registered trademarks of Microsoft Corp.

All other product names or trademarks are properties of their respective owners.

Product Warranty (5 years)

Advantech warrants to you, the original purchaser, that each of its products will be

free from defects in materials and workmanship for five years from the date of

purchase.

This warranty does not apply to any products which have been repaired or altered by

persons other than repair personnel authorized by Advantech, or which have been

subject to misuse, abuse, accident or improper installation. Advantech assumes no

liability under the terms of this warranty as a consequence of such events.

Because of Advantech’s high quality-control standards and rigorous testing, most of

our customers never need to use our repair service. If an Advantech product is

defective, it will be repaired or replaced at no charge during the warranty period. For

out of-warranty repairs, you will be billed according to the cost of replacement

materials, service time and freight. Please consult your dealer for more details.

If you think you have a defective product, follow these steps:

1. Collect all the information about the problem encountered. (For example, CPU

speed, Advantech products used, other hardware and software used, etc.) Note

anything abnormal and list any on-screen messages you get when the problem

occurs.

2. Call your dealer and describe the problem. Please have your manual, product,

and any helpful information readily available.

3. If your product is diagnosed as defective, obtain an RMA (return merchandise

authorization) number from your dealer. This allows us to process your return

more quickly.

4. Carefully pack the defective product, a fully-completed Repair and Replacement

Order Card and a photocopy proof of purchase date (such as your sales receipt)

in a shippable container. A product returned without proof of the purchase date

is not eligible for warranty service.

5. Write the RMA number visibly on the outside of the package and ship it prepaid

to your dealer.

Edition 1

Printed in Taiwan June 2021

EKI-9502G Series User Manual iii

Declaration of Conformity

This product has passed the CE test for environmental specifications. Test conditions

for passing included the equipment being operated within an industrial enclosure. In

order to protect the product from being damaged by ESD (Electrostatic Discharge)

and EMI leakage, we strongly recommend the use of CE-compliant industrial

enclosure products.

FCC Class B

This equipment has been tested and found to comply with the limits for a Class B

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful interference in a residential

installation. This equipment generates, uses and can radiate radio frequency energy

and, if not installed and used in accordance with the instructions, may cause harmful

interference to radio communications. However, there is no guarantee that

interference will not occur in a particular installation. If this equipment does cause

harmful interference to radio or television reception, which can be determined by

turning the equipment off and on, the user is encouraged to try to correct the

interference by one of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party

responsible for compliance could void the user's authority to operate this equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the

following two conditions: (1) This device may not cause harmful interference, and (2)

this device must accept any interference received, including interference that may

cause undesired operation.

FCC RF Radiation Exposure Statement:

1. This Transmitter must not be co-located or operating in conjunction with any

other antenna or transmitter.

2. This equipment complies with FCC RF radiation exposure limits set forth for an

uncontrolled environment. This equipment should be installed and operated with

a minimum distance of 20 centimeters (7.87 inches) between the radiator and

your body.

iv EKI-9502G Series User Manual

Technical Support and Assistance

1. Visit the Advantech web site at www.advantech.com/support where you can find

the latest information about the product.

2. Contact your distributor, sales representative, or Advantech's customer service

center for technical support if you need additional assistance. Please have the

following information ready before you call:

–Product name and serial number

–Description of your peripheral attachments

–Description of your software (operating system, version, application software,

etc.)

–A complete description of the problem

–The exact wording of any error messages

Warnings, Cautions and Notes

Document Feedback

To assist us in making improvements to this manual, we would welcome comments

and constructive criticism. Please send all such - in writing to:

[email protected]

Warning! Warnings indicate conditions, which if not observed, can cause personal

injury!

Caution! Cautions are included to help you avoid damaging hardware or losing

data. e.g.

There is a danger of a new battery exploding if it is incorrectly installed.

Do not attempt to recharge, force open, or heat the battery. Replace the

battery only with the same or equivalent type recommended by the

manufacturer. Discard used batteries according to the manufacturer's

instructions.

Note! Notes provide optional additional information.

EKI-9502G Series User Manual v

Packing List

Before setting up the system, check that the items listed below are included and in

good condition. If any item does not accord with the table, please contact your dealer

immediately.

1 x WiFi / Cellular Router

13 x Antennas

Safety Instructions

Read these safety instructions carefully.

Keep this User Manual for later reference.

This device is for indoor use only.

Disconnect this equipment from any DC outlet before cleaning. Use a damp

cloth. Do not use liquid or spray detergents for cleaning.

For plug-in equipment, the power outlet socket must be located near the

equipment and must be easily accessible.

Keep this equipment away from humidity.

Put this equipment on a reliable surface during installation. Dropping it or letting

it fall may cause damage.

The openings on the enclosure are for air convection. Protect the equipment

from overheating. DO NOT COVER THE OPENINGS.

Make sure the voltage of the power source is correct before connecting the

equipment to the power outlet.

Position the power cord so that people cannot step on it. Do not place anything

over the power cord.

All cautions and warnings on the equipment should be noted.

If the equipment is not used for a long time, disconnect it from the power source

to avoid damage by transient overvoltage.

Never pour any liquid into an opening. This may cause fire or electrical shock.

Never open the equipment. For safety reasons, the equipment should be

opened only by qualified service personnel.

If one of the following situations arises, get the equipment checked by service

personnel:

–The power cord or plug is damaged.

–Liquid has penetrated into the equipment.

–The equipment has been exposed to moisture.

–The equipment does not work well, or you cannot get it to work according to

the user's manual.

–The equipment has been dropped and damaged.

–The equipment has obvious signs of breakage.

DO NOT LEAVE THIS EQUIPMENT IN AN ENVIRONMENT WHERE THE

STORAGE TEMPERATURE MAY GO -40°C (-40°F) ~ 80°C (176°F). THIS

COULD DAMAGE THE EQUIPMENT. THE EQUIPMENT SHOULD BE IN A

CONTROLLED ENVIRONMENT.

The sound pressure level at the operator's position according to IEC 704-1:1982

is no more than 70 dB (A).

DISCLAIMER: This set of instructions is given according to IEC 704-1.

Advantech disclaims all responsibility for the accuracy of any statements

contained herein.

vi EKI-9502G Series User Manual

Safety Precaution - Static Electricity

Static electricity can cause bodily harm or damage electronic devices. To avoid

damage, keep static-sensitive devices in the static-protective packaging until the

installation period. The following guidelines are also recommended:

Wear a grounded wrist or ankle strap and use gloves to prevent direct contact to

the device before servicing the device. Avoid nylon gloves or work clothes,

which tend to build up a charge.

Always disconnect the power from the device before servicing it.

Before plugging a cable into any port, discharge the voltage stored on the cable

by touching the electrical contacts to the ground surface.

About the Device

This device is for indoor use only.

EKI-9502G Series User Manual vii

Contents

Chapter 1 Introduction ......................................... 1

1.1 Overview ................................................................................................... 2

1.2 Device Features........................................................................................ 2

1.3 Specifications............................................................................................ 2

1.4 Dimensions ............................................................................................... 4

Chapter 2 Getting Started .................................... 5

2.1 Hardware .................................................................................................. 6

2.1.1 Front View..................................................................................... 6

2.1.2 LED Indicators .............................................................................. 7

2.2 Connecting Hardware ............................................................................... 8

2.2.1 SIM Cards..................................................................................... 8

2.2.2 Wall Mounting ............................................................................. 12

2.2.3 Wireless Connection................................................................... 13

2.2.4 Network Connection ................................................................... 14

2.2.5 USB Connection ......................................................................... 15

2.2.6 Console Connection ................................................................... 15

2.2.7 Power Connection ...................................................................... 15

Chapter 3 Web Interface .................................... 20

3.1 Log In ...................................................................................................... 21

3.1.1 Changing Default Password ....................................................... 22

3.2 Overview ................................................................................................. 23

3.3 Interface .................................................................................................. 25

3.3.1 LAN............................................................................................. 25

3.3.2 ETHWAN .................................................................................... 26

3.3.3 1 (WLAN) .................................................................................... 27

3.3.4 2 (WLAN) .................................................................................... 40

3.3.5 5 (Cellular) .................................................................................. 40

3.4 Networking .............................................................................................. 44

3.4.1 Static Route ................................................................................ 44

3.4.2 Forwarding.................................................................................. 44

3.4.3 Scurity......................................................................................... 46

3.4.4 OpenVPN.................................................................................... 47

3.4.5 GRE ............................................................................................ 50

3.4.6 QoS Settings............................................................................... 51

3.4.7 WAN Load Balancing.................................................................. 53

3.4.8 WAN Handover........................................................................... 54

3.5 Management ........................................................................................... 56

3.5.1 Password Manager..................................................................... 56

3.5.2 Syslog ......................................................................................... 56

3.5.3 Alert ............................................................................................ 57

3.5.4 NTP / Time.................................................................................. 57

3.5.5 Captive Portal ............................................................................. 58

3.5.6 Applications ................................................................................ 60

3.5.7 Configuration Manager ............................................................... 61

3.5.8 Firmware Upgrade ...................................................................... 62

3.5.9 Reset System ............................................................................. 62

3.5.10 Reboot Device ............................................................................ 62

3.5.11 Apply Configuration .................................................................... 63

3.6 Tools ....................................................................................................... 63

viii EKI-9502G Series User Manual

3.6.1 Diagnostics ................................................................................. 63

3.6.2 GPS ............................................................................................ 64

EKI-9502G Series User Manual ix

List of Figures

Figure 1.1 Dimensions.................................................................................................................... 4

Figure 2.1 Front View ..................................................................................................................... 6

Figure 2.2 System LED Panel ........................................................................................................ 7

Figure 2.3 SIM Population Matrix ................................................................................................... 8

Figure 2.4 LTE Module Installation Order....................................................................................... 8

Figure 2.5 LTE Module Installation Order....................................................................................... 9

Figure 2.6 Releasing a Front Panel.............................................................................................. 10

Figure 2.7 Opening a Front Panel ................................................................................................ 10

Figure 2.8 Unlocking a Slot Cover................................................................................................ 11

Figure 2.9 Installing a SIM Card ................................................................................................... 11

Figure 2.10 Installing a Front Panel................................................................................................ 11

Figure 2.11 Securing a Front Panel................................................................................................ 12

Figure 2.12 Wall Mount Installation ................................................................................................ 13

Figure 2.13 Installing an Antenna................................................................................................... 13

Figure 2.14 Positioning the Antenna .............................................................................................. 14

Figure 2.15 M12 X-Coded Connector Pin Assignment................................................................... 14

Figure 2.16 M12 A-Coded Connector Pin Assignment................................................................... 15

Figure 2.17 Power Wiring for EKI-9502G Series............................................................................ 16

Figure 2.18 Grounding Connection ................................................................................................ 17

Figure 2.19 Removing a Protection Cap ........................................................................................ 18

Figure 2.20 Installing the Power Cable........................................................................................... 18

Figure 2.21 Removing the Power Cable......................................................................................... 19

Figure 2.22 Standard M12 4 Poles Male DC Power Input Connector ............................................ 19

Figure 3.1 Login Screen ............................................................................................................... 21

Figure 3.2 Management > Password Manager ............................................................................ 22

Figure 3.3 Overview ..................................................................................................................... 23

Figure 3.4 Overview Continued .................................................................................................... 23

Figure 3.5 Interface > LAN ........................................................................................................... 25

Figure 3.6 Interface > ETHWAN................................................................................................... 26

Figure 3.7 1 (WLAN) > Basic........................................................................................................ 27

Figure 3.8 1 (WLAN) > Operation Mode > Wireless WAN ........................................................... 29

Figure 3.9 1 WLAN > Advanced................................................................................................... 31

Figure 3.10 WLAN > Advanced...................................................................................................... 32

Figure 3.11 Interface > 1 (WLAN) > Security > Security Mode ...................................................... 33

Figure 3.12 Interface > 1 (WLAN) > Security > Security Mode > WEP .......................................... 34

Figure 3.13 Interface > 1 (WLAN) > Security > Security Mode > WPA-Personal........................... 35

Figure 3.14 Interface > 1 (WLAN) > Security > Security Mode > WPA/WPA2-Enterprise ............. 36

Figure 3.15 Interface > 1 (WLAN) > Statistics ................................................................................ 37

Figure 3.16 Interface > 1 (WLAN) > Site Survey ............................................................................ 38

Figure 3.17 Interface > 1 (WLAN) > Traffic Control........................................................................ 38

Figure 3.18 Interface > 1 (WLAN) > Traffic Control........................................................................ 39

Figure 3.19 Interface > 1 (WLAN) > Log ........................................................................................ 40

Figure 3.20 Interface > 5 (Cellular) > Basic.................................................................................... 41

Figure 3.21 Interface > 5 (Cellular) > SIM 1 ................................................................................... 42

Figure 3.22 Interface > 5 (Cellular) > SIM 1 ................................................................................... 43

Figure 3.23 Networking > Static Route........................................................................................... 44

Figure 3.24 Networking > Forwarding > Port Forwarding............................................................... 45

Figure 3.25 Networking > Forwarding > DMZ ................................................................................ 45

Figure 3.26 Networking > Security > Filter ..................................................................................... 46

Figure 3.27 Networking > Security > VPN Passthrough................................................................. 47

Figure 3.28 Networking > OpenVPN > Tunnel 1 ............................................................................ 48

Figure 3.29 Networking > GRE> Tunnel 1 ..................................................................................... 50

Figure 3.30 Networking > QoS Settings> QoS Settings................................................................. 51

Figure 3.31 Networking > QoS Settings> QoS IP Base Rules ....................................................... 52

Figure 3.32 Networking > QoS Settings> QoS Protocol Base Rules ............................................. 52

Figure 3.33 Networking > WAN Load Balancing ............................................................................ 53

x EKI-9502G Series User Manual

Figure 3.34 Networking > WAN Handover...................................................................................... 54

Figure 3.35 Networking > WAN Handover...................................................................................... 55

Figure 3.36 Management > Password Manager............................................................................. 56

Figure 3.37 Management > Syslog................................................................................................. 56

Figure 3.38 Management > Alert .................................................................................................... 57

Figure 3.39 Management > NTP / Time ......................................................................................... 57

Figure 3.40 Management > Captive Portal > Basic ........................................................................ 58

Figure 3.41 Management > Captive Portal > Custom Pages ......................................................... 59

Figure 3.42 Management > Captive Portal > Log........................................................................... 60

Figure 3.43 Management > Applications ........................................................................................ 60

Figure 3.44 Management > Configuration Manager....................................................................... 61

Figure 3.45 Management > Firmware Upgrade.............................................................................. 62

Figure 3.46 Management > Reset System ..................................................................................... 62

Figure 3.47 Management > Reboot Device.................................................................................... 62

Figure 3.48 Management > Apply Configuration ............................................................................ 63

Figure 3.49 Tools > Diagnostics ..................................................................................................... 63

Figure 3.50 Tools > GPS > Basic ................................................................................................... 64

Figure 3.51 Tools > GPS > GPS Report......................................................................................... 65

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