Advanced Kiosks Island Kiosk Manual de usuario

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Document Kiosk Assembly and Operation Instructions

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Read This Entire Manual Before Use!

AK-IK-OM-2/12/2021

Owner’s Manual for the Island Kiosk

Table of Contents

INTRODUCTION .......................................................................................................................................................1

PRODUCT DESCRIPTION.............................................................................................................................................1

PRECAUTIONS............................................................................................................................................................1

OUR SUPPORT............................................................................................................................................................2

INSTALLATION.........................................................................................................................................................3

INSTALLING THE KIOSK.............................................................................................................................................3

Location ...............................................................................................................................................................3

SETUP AND OPERATION........................................................................................................................................4

BASIC SETUP .............................................................................................................................................................4

Before Powering on The Kiosk ............................................................................................................................4

Back Up Your Information...................................................................................................................................4

KIOSK STANDARD FEATURES ....................................................................................................................................5

All-In-One Computers..........................................................................................................................................5

Monitor Mounts....................................................................................................................................................6

Printer Shelves.....................................................................................................................................................7

OPTIONAL EQUIPMENT ..............................................................................................................................................8

Laser or Thermal Printers ...................................................................................................................................8

Kiosk Banner........................................................................................................................................................9

SPECIFICATIONS...................................................................................................................................................11

COMPUTER ..............................................................................................................................................................11

Power Requirements ..........................................................................................................................................11

MAINTENANCE OF KIOSK..................................................................................................................................11

CLEANING AND MAINTENANCE...............................................................................................................................12

Touch Screen......................................................................................................................................................12

Kiosk Information ..............................................................................................................................................12

SUPPORT..................................................................................................................................................................14

WARRANTY.............................................................................................................................................................15

POLICY ....................................................................................................................................................................15

Limited Warranty...............................................................................................................................................15

Returned Item.....................................................................................................................................................15

Shipping .............................................................................................................................................................15

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Introduction

Product Description

The Island Kiosk features up to four 19" LCD touchscreen all-in-one computers, Wi-Fi and a wood

and steel enclosure for sturdy and trouble-free use.

The Kiosk is powered by an Intel i3 Processor, 4 GB of Ram, and a

120 Gb SSD. The Island Kiosk operates on Windows 10.

Precautions

Do not install the kiosk until all the directions have been read

and understood.

Do not plug in the power until all the directions have been read and the kiosk is fully

assembled.

Do not use kiosk with an extension cord that does not have grounding.

Permanent mounting must only be done by a licensed electrician.

The Island Kiosk has been designed for indoor use only. Outdoor use to the Island kiosk

may result in damage to the kiosk, or injury to person and will void warranty.

If you have any questions on how to install this kiosk please call us at 603-865-1000, or

email us at [email protected]. Hours are M thru F, 8:30 am to 5:00 pm

EST.

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Our Support

The Island Kiosk is a reasonably priced, high quality kiosk. We are happy to help you with any

problems after you have read the manuals to learn about this product. Advanced Kiosks will

support you in ownership as long as you own your kiosk, within reason. Selling or giving it to

another company or person will void any and all support and warranty. There are a few

prerequisites:

The person installing the kiosk must be familiar with setting up computers, printers,

monitors and must be able to read and follow directions.

You have read and followed the directions in this document as well as the directions for

the touch screen monitor and computer. These documents are included with your

equipment, physically and/or via our webpage (see below). We strongly suggest you

read these documents, so that you can get the full value of this kiosk. They can also be

found at our website at: https://advancedkiosks.com/support/product-documentation/

The following are questions we can not answer:

oNetwork questions. This is not part of our equipment and we do not know

your network, or your security procedures so we cannot help you here.

oAnti-Virus questions - this is also part of your network/software and is not

included with our standard kiosk.

oElectrical wiring of your building or location.

For other questions, visit the knowledge base, or the support tab on our website:

https://advancedkiosks.com/knowledgebase/

https://advancedkiosks.com/about-advanced-kiosks/kiosk-support/

Taxes

All products from Advanced Kiosks are made and shipped from New Hampshire. New

Hampshire has no sales tax. If it is required for anyone who is purchasing one of our products to

pay taxes to another state this is the responsibility of the person or organization purchasing from

Advanced Kiosks

For full Terms & Conditions, Please refer to: https://advancedkiosks.com/about- advanced-

kiosks/terms-conditions/

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Installation

Installing the Kiosk

The Island kiosk can simply be placed directly on the floor. Make sure it is a steady, sturdy

surface before placing the kiosk. It is extremely heavy and will need to be moved accordingly.

Location

The location for the kiosk should not be in an area where a heating vent is directly venting on the

kiosk and is level. If the kiosk has to be in areas where the floor is not level the kiosk must be

secured to the floor. Failure to secure the kiosk to the floor presents a danger of the kiosk tipping

over.

The dimensional drawing below should be considered when positioning the kiosk. This drawing

also shows information for graphics placement.

Island Kiosk Dimensional Drawing (No Monitors Mounted)

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Setup and Operation

Basic Setup

The kiosk is shipped with a full, standard installation of Windows 10 Professional. See our

Quick Start Guide for software setup located at https://advancedkiosks.com/about-advanced-

kiosks/product-documentation/

Before Powering on The Kiosk

Ensure the Island Kiosk has been installed on an even surface and a sturdy floor.

For ADA Compliance, ensure the top of the Kiosk Computer Screen is no more than 48” from

the ground.

https://advancedkiosks.com/products/technology-considerations-ada-compliance/

Plug the kiosk into a standard 120v wall outlet. Take care that the power cord is managed, so that

it will not catch anything and won’t become tangled.

Back Up Your Information

Superheroes need it, police depend on it and everyone that uses a computer should use some

form of it. Computers aren't perfect. Files become corrupt, motherboards malfunction, electrical

storms strike and CPUs call it quits taking our precious data with them.

Advanced Kiosks cannot recover your data. If a replacement, or repaired kiosk is required it will

be shipped with our standard installation.

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Kiosk Standard Features

All-In-One Computers

The power required to operate the Island Kiosk is standard 120V Power plug with grounding.

The kiosk is programmed to turn on automatically upon being plugged into a power source. As

shown in the picture below, there are 2 monitors mounted to the top of the kiosk. There can be a

total of 4 monitors if needed.

Kiosk with 2 Monitors Mounted Kiosk with 4 Monitor Mounts

4 Monitor Mounts with

Holes for Cables

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Monitor Mounts

The monitor controls will be on the back of the monitors, and you can access the cables from the

mounts that hold the monitors. There is a lock on the back of each mount that allows for access

to the monitor cables.

Monitor Mount Rear View Kiosk With 4 Monitor Mounts

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Printer Shelves

Printer shelves mounted on drawer slides are included with the kiosk, with one on either side.

Laser or Thermal printers are not included and are a paid option.

Open Kiosk with 2 Shelves for Optional Printers

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Optional Equipment

Laser or Thermal Printers

The Island Kiosk has an option to come with 1 or 2 Laser or Thermal printers. They will be

mounted on the internal printer shelves, which can slide in or out for easy maintenance and

refills. They can be accessed by taking off the side doors of the kiosk, which have 2 locks on the

top of the doors.

Kiosk with Side Doors Mounted Kiosk with Doors Removed to Show Shelves

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