ActionTec DeskTalk V.90 Manual de usuario

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Table of Contents

Do This First ................................................................................................................. 3

For Windows 3.1X Installation.............................................................................. 3

For Windows 95/98 Installation ............................................................................ 4

For Windows NT 4.0 Installation .......................................................................... 6

Installing the Modem ................................................................................................... 7

Jumper Settings ...................................................................................................... 7

Hardware Installation ............................................................................................ 8

Connecting Devices to the Modem ........................................................................ 10

Configuring Windows 95 ...................................................................................... 10

Configuring Windows 95 OEM Service Release 2 ............................................. 11

Configuring Windows 98 ...................................................................................... 11

Configuring Windows NT 4.00 ............................................................................ 12

Installing and Configuring Communications Software .......................................... 14

Using the Modems Voice Features ....................................................................... 14

Troubleshooting ............................................................................................................ 15

Appendix A - AT Commands and S-Registers ............................................................ 20

AT Commands ........................................................................................................ 21

S Registers .............................................................................................................. 28

Appendix B - Communications Regulations .............................................................. 31

Proprietary Notice and Disclaimer

Unless otherwise noted, this document and the information herein disclosed are propri-

etary to ActionTec Electronics, Inc. Any person or entity to whom this document is fur-

nished or who otherwise has possession thereof, by acceptance agrees that it will not be

copied or reproduced in whole or in part, nor used in any manner except to meet the

purposes for which it was delivered.

The information in this document is subject to change without notice and should not be

construed as a commitment by ActionTec. Although ActionTec will make every effort to

inform users of substantive errors, ActionTec disclaims all liability for any loss or damage

resulting from the use of this document or any hardware or software described herein,

including without limitation contingent, special or incidental liability.

Note: PC is a trademark of IBM Corporation. Windows 3.1, Windows 95, and Windows NT are trademarks of

Microsoft, Inc. K56flex is a trademark of Lucent Technologies, Inc. and Rockwell International.

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Do This First

Please read the following tips carefully before attempting to

install your new modem.

For WINDOWS 3.1 INSTALLATION

 Because Windows 3.1 and 3.11 are not Plug-N-Play operating systems, it is

suggested that you do not rely on the Plug-N-Play capabilities of your com-

puter to automatically configure the modem. Instead, manually select the COM

Port and IRQ setting by changing the jumpers. The jumper setting definitions

can be found in the Installing The Modem section under the heading Jumper

Settings. It is recommended that you disable an existing COM Port that you

are not using, like COM 2, and set the modems jumpers for COM 2 -IRQ 3.

This will avoid many of the pitfalls associated with installing a modem in

Windows 3.1X. If you cannot disable an existing COM Port, then you must

use COM Ports 3 or 4 and select an interrupt that does not cause a conflict

with another device. If you do not know the available interrupts on your sys-

tem, you will have to use trial-and-error to get the modem properly config-

ured.

To disable one of your computers existing COM Ports, you need to enter

your System BIOS Setup routine (read your Computers User Manual for

instructions on how to invoke the BIOS Setup). [If you have a seperate I/O

card, use the cards jumbers to disable a COM Port]. Once inside the BIOS

Setup, look for a section called Integrated Peripherals. Locate the entry for

COM 2 or COM Port B and disable it. Save your settings before exiting.

Install your modem into the computer and start Windows 3.1 or 3.11.

Since you have manually selected the COM Port and IRQ settings of the

modem using the jumpers, you will have to manually assign the IRQ and

COM Port address in Windows 3.1X to the same settings as the modem. In

Windows 3.1X Program Manager, double-click on Main and then on Con-

trol Panel. Double-click on Ports. Select the COM Port your modem is us-

ing by clicking once on the icon for that port. Click on Settings and then on

Advanced. The COM Port is represented as an I/O address in hexadecimal

format. Select 3F8 for COM 1, 2F8 for COM 2, 3E8 for COM 3, or 2E8 for

COM 4 depending on which COM Port you selected your modem for. The

IRQ setting will be selected by setting the IRQ box to the appropriate num-

ber. If you have set your modem to COM 2, then you would set the IRQ to 3.

If you had chosen COM 3, then you would have set the IRQ jumper on the

modem to an available IRQ setting, one that did not interfere with another

device. You will need to set the Windows IRQ setting to this same number.

After you have configured Windows 3.1X, close Windows and reboot your

system. Install your communications software.

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For WINDOWS 95/98 INSTALLATION

 If you are replacing an existing modem in your computer system with this

modem, be sure to remove all other modem drivers. Go to: Start-Settings-

Control Panel and double-click on the System icon. Select the Device Man-

ager tab. Double-click on the Modems icon in the device tree to show the

modems installed. Highlight each modem listed by clicking once on the icon

next to the modem and then click the Remove button. It is also a good idea to

physically remove your old modem from the system. Note: once you remove

the old modem and its drivers from your system, you will need the old modem

driver diskette if you wish to reinstall it at a later date.

Figure 1: Win95 Modems Properties Panel

 If you are going to use the TAM (Telephone Answering Machine) or speaker-

phone functions of the modem, you need to install the Unimodem V compo-

nents of Windows 95. If you have Windows 95 OEM Service Release 2 (Ver-

sion 4.00.950 B or above) or Windows 98, you do not need to install this

component as it is already built into the operating system.

To find the Windows 95 Version on your system, select: Start-Settings-Con-

trol Panel. Double-click on the System icon and select the General tab. If

the version of Windows 95 is 4.00.950 or 4.00.950A, go to: Start-Programs

and select Windows Explorer. Go to the UNIMODEM directory of the CD-

ROM (the UNIMODEM driver is sometimes supplied on a separate floppy)

that came with your modem and right-click on UNIMODV.INF (or

UNIMODV, whichever is displayed) then click on Install.Restart your com-

puter to enable the drivers.

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 (Note: If you are using the default Play-N-Play jumper settings and not manu-

ally configuring the COM Port and IRQ jumpers, the following step may be

skipped. Refer back to this area only if Plug-N-Play cannot successfully con-

figure your modem.)

The modem will need one IRQ (interrupt) and one COM Port to function. To

check for any available interrupts in your system, go to Start-Settings-Con-

trol Panel. Double-click the System icon and select the Device Manager

tab. Click the Properties button to view the System Resources. There are 16

(0-15) interrupts available in a system. Make a note of any interrupt not listed.

If you do not have any free interrupts you may need to disable an existing

device that you are not currently using, such as COM2 on your motherboard.

This will free up I/O port 0x2F8 and IRQ 3.

To disable COM2, boot your system and enter your BIOS setup. You can

normally invoke the BIOS setup menu by pressing a key or a combination of

keys at the first boot up screen. Some of the common keys are Del, F1, F2,

Ctrl+Alt+S, Ctrl+Alt+Esc. If none of the mentioned key combinations work,

please refer to your computer system manual for instructions on how to in-

voke the BIOS setup. (note: if your system uses a serate I/O Card, use the

cards jumpers to disable a COM Port.)

Once inside the BIOS setup, find the menu for integrated peripherals, locate

the COM port settings, then disable COM2 or Comport B. If unsure, please

consult your computer users manual. Be sure to Save the settings before

exiting the BIOS Setup. The computer will then reboot. Set your modems

jumpers to COM 2 - IRQ 3 (See Jumper Settings in the Installing the Mo-

dem section for jumper setting diagrams.).

You will also need to disable the COM Port from the device manager. Go to

Start-Settings-Control Panel double-click on the System icon, select the

Device Manager tab. Double-click the Ports (COM & LPT) icon to expand

the Ports tree and highlight Communication Port (COM2). Now click on

the Properties button. Put a Check mark in Disable in this hardware profile

(Windows 95 OEM SR2 only) or uncheck Original Configuration (cur-

rent) (for Windows 95 or Windows 95a). Exit Windows 95 and restart your

system. (Note: If COM 3 and or COM 4 are present and you have nothing

installed on these ports, delete them first before deleting COM 2).

 (Note: If you are not familiar with changing the settings within your system

BIOS setup, you should skip the following system preinstallation procedure

and go to the Installing the Modem section. Refer back to this area only if

you have a problem installing the modem.)

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Go to your system BIOS Setup routine and find the Plug-N-Play settings.

These settings can be found within the Advanced, PNP/PCI Configuration,

or Plug and Play Configuration sections depending on the BIOS Manufac-

turer. Next, verify that one free IRQ has been set so that the ISA bus has

access to it (some BIOS dont allow individual selection of interrupts to ISA,

Plug-N-Play, or PCI). These settings can be called ICU, ICU/PCI, or PNP

depending on your BIOS version and manufacturer. Do not set this interrupt

to PCI only. Pay attention to the IRQ usage of the other peripherals in your

system. Do not reassign an interrupt that is already in use by another device.

Since each BIOS manufacturer has a different way of handling these configu-

rations, you may have to use trial-and-error to get your modem properly con-

figured. Be sure to Save the settings before exiting the BIOS Setup.

 You are now ready to install the modem. Proceed to the Installing the Mo-

dem section.

For WINDOWS NT 4.0 INSTALLATION

 If you are replacing the current modem in your computer system with this

new modem, be sure to remove all other modem drivers from your operating

system. Go to: Start-Settings-Control Panel and double-click on the Mo-

dems icon. Highlight the modem you wish to remove and click the Remove

button. Shutdown the computer, power-down, and physically remove the old

modem from your system. Do not install your new modem at this time. Fol-

low the procedures below to help insure a trouble-free installation. Note:

once you remove the old modem and its drivers from your system, you will

need the old modem driver diskette if you wish to reinstall it at a later date.

It is seriously recommended that you DO NOT use the Plug-N-Play capabili-

ties of the modem for a Windows NT installation. Instead, manually set the

modems jumpers to COM 2 - IRQ 3 (see Jumper Settings in the Installing

The Modem section). The use of a COM 2 - IRQ 3 setting will provide the

least amount of system reconfiguration and aggravation for the installer. This

setting will require that you disable your computers on-board COM2 Port.

To disable COM2, boot your system and enter your BIOS setup. You can

normally invoke the BIOS setup menu by pressing a key or a combination of

keys at the first boot up screen. Some of the common keys are Del, F1, F2,

Ctrl+Alt+S, Ctrl+Alt+Esc. If none of the mentioned key combinations work,

please refer to your computer system manual for instructions on how to in-

voke the BIOS setup.

Once inside the BIOS setup, find the menu for integrated peripherals, locate

the COM port settings, then disable COM2 or Comport B. If unsure, please

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consult your computers user manual. Be sure to Save the settings before

exiting the BIOS Setup. The computer will then reboot. Set your modems

jumpers to COM 2 - IRQ 3. (See Jumper Settings in the Installing the Mo-

dem section for jumper setting diagrams.)

 You are now ready to install the modem. Proceed to the next section.

Installing The Modem

JUMPER SETTINGS

This modem has two sets of jumper blocks used for manual COM Port and IRQ

(interrupt) selection. These are made available for users of non Plug-N-Play oper-

ating systems where the default jumper setting cannot be used. It also makes pos-

sible manual installation in a system where the installer wishes to use a specific

COM Port and IRQ. Figure 2 shows the default jumper setting for JP1 and JP2 as

shipped from the factory. This setting is for Plug-N-Play and will auto-configure

in computers with operating systems that support this feature, like Windows 95

Figure 2: Jumpers Set To Plug-N-Play (default setting)

The Jumper Block JP1 is used to select the desired COM Port for the modem.

Figure 3: shows the selections for each COM Port.

Figure 3: JP1 COM Port Options

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Jumper Block JP2 is used to select the IRQ (interrupt request) settings for the

modem. Figure 4: below details the possible selections.

Figure 4: JP2 IRQ (interrupt request) Options

HARDWARE INSTALLATION

1. Turn off the computer and all peripheral devices connected to it.

2. Unplug the computer power cord from the wall receptacle.

3. Remove the computers cover. Refer to your computer owners manual for

instructions.

4. Remove the screw securing the expansion slot cover behind one of the

computers available 16-bit ISA expansion slots. Lift the expansion slot cover

out as shown below.

Figure 5: Removing the Backplate

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5. Firmly, but gently, insert the modem into the available 16-bit expansion slot.

Ensure that the card is seated properly before securing it with the screw re-

moved in Step 4, as shown in the following diagram:

Fig. 6: Installing The Modem

6. Put the chassis cover back on the computer.

7. Be sure that all power switches are in the OFF position, then reconnect the

power cables to the computer and its peripherals.

8. Connect the telephone line cable to the Line (Telco) jack as shown in Fig.7.

9. Turn on the computer and proceed to the following sections to configure

your modem to the operating system you are using.

Caution.Always discharge static electricity before handling your modem.

You may discharge static electricity by touching a grounded metal structure

or by using any commercially available grounding strap.

Make sure the expansion slot type is 16-bit, which has two slots to fit the ISA

card. 8-bit slots have only one connector. If you use an 8-bit slot, the modem

will not have access to the higher interrupts (IRQ 9-15).

The position of the expansion slots in your computer may differ from the

illustrations shown but the installation procedure should be the same.

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CONNECTING DEVICES TO THE MODEM

Fig.7: Connecting Devices

On the rear panel of your modem are input jacks to connect devices to the modem.

As shown in the diagram, there are jacks for connection to a phone and to a phone

line. The connector labeled Line (Telco) is meant to be connected to a standard

analog phone line. To help reduce the load on your phone line, it is recommended

that all other devices be disconnected from the phone line while the modem is in

use.

CONFIGURING WINDOWS 95

Step 1 Upon start-up, Windows 95 detects the modem and displays the New

Hardware Found dialog box. Select Driver from disk provided by hard-

ware manufacturer then Click OK.

Step 2 Insert the diskette (or CD-ROM) containing the modems Windows 95

.INF files and click OK

Step 3 If Windows asks for an installation disk, click OK and type A: (or CD-

ROM drive letter) in the dialog box that appears and click OK again.

Step 4 After the installer has copied the .INF files to the hard disk, a New Hard-

ware Found dialog box should appear prompting for the Wave Device

for Voice Modem. Click OK. (see the Do This First section for infor-

mation on UNIMODEM.INF if this screen does not appear).

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