3D Systems Touch Manual de usuario
Touch™ and Touch X™
Haptic Device
User Guide
30-0433 Rev. A
TABLE OF CONTENTS
1 INTRODUCTION 1
1.1 Copyright 1
1.2 FCC Notice 1
1.3 Compliance 1
1.4 Warranty 2
1.5 Limitation of Liability 2
2 GETTING STARTED 3
2.1 Overview 3
2.2 About This Guide 3
2.3 What Comes With Your Device 3
2.4 The 3D Systems Touch Haptic Device 4
2.5 System Requirements 4
2.6 Customer Support 4
3 USING THE HAPTIC DEVICE 5
3.1 Overview 5
3.2 Working in 3D Space 5
3.3 Proper Handling and Positioning of the Haptic Device 5
3.3.1-Handling the Haptic Device 5
3.3.2-Positioning the 3D Systems Haptic Device 7
3.4 Physical Limits of the Device 7
4 INSTALLING THE 3D SYSTEMS HAPTIC DEVICE 9
4.1 Overview 9
4.2 Important Information for Existing Users Upgrading to 3D Systems Touch™ or Touch X™ 9
4.2.1-Uninstall the Previous Version of the Device Driver 9
4.3 Connecting the 3D Systems Touch Device 9
4.4 Installing the Touch Device Drivers 11
4.5 Run 3D Systems Touch Smart Setup 12
5 APPENDIX A: SPECIFICATIONS AND REQUIREMENTS 13
6 APPENDIX B: ALTERNATE CONFIGURATIONS 15
7 APPENDIX C: OPTIONAL SETUP STEPS 16
8 APPENDIX D: TROUBLESHOOTING 18
9 APPENDIX E: TOUCH RE-PACKAGING INSTRUCTIONS 20
3D Systems, Inc.
130-0433 Rev. A
1 INTRODUCTION
1.1 Copyright
©2018 3D Systems, Inc. All rights reserved. The content of this manual is furnished for informational use only, is
subject to change without notice, and should not be construed as a commitment by 3D Systems, Inc. This document
is copyrighted and contains proprietary information that is property of 3D Systems, Inc. The 3D Systems Touch, 3D
Systems TouchX, 3D Systems OpenHaptics, Phantom, Geomagic, Phantom Desktop, Phantom Omni, Touch 3D Stylus,
Geomagic OpenHaptics, Sensable, 3D Systems, and 3D Systems logo are registered trademarks of 3D Systems. Use
of the 3dsystems.com website constitutes acceptance of its Terms of Condition and Privacy Policy. Any similarity of
likeness of the names, places, and/or events in this publication to those of any individual, living or dead, place, event,
or that of any group or association is purely coincidental and unintentional.
1.2 FCC Notice
Touch
This Equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of
the FCC rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at their expense.
TouchX
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
1.3 Compliance
Touch
This equipment conforms with EN 61326-1:2013, IEC 61000-3-2:2014, IEC 61000-3-3:2013, and EN 60950-1:2006
(Second Edition) +A11:2009 +A1:2010 +A12:2011 +A2:2013 and meets the requirements of the applicable EU
Directives.
TouchX
This section is not applicable for the TouchX as it is a Class B device.
3D Systems, Inc.
230-0433 Rev. A
1.4 Warranty
No warranties of any kind are created or extended by this publication. 3D Systems warrants that the Touch and
TouchX haptic device will be free from defects in materials and workmanship, during the applicable warranty period,
when used under the normal conditions described in the documentation provided to you, including the respective
User Guide. 3D Systems will promptly repair or replace the Touch or TouchX, if required, to make it free of defects
during the warranty period. This warranty excludes repairs required during the warranty period because of abnormal
use or conditions (such as riots, oods, misuse, neglect or improper service by anyone except 3D Systems or its
authorized service provider). The warranty period for the Touch and TouchX is twelve (12) months and shall start the
date your device is purchased. For consumers who are covered by consumer protection laws or regulations in their
country of purchase or, if different, their country of residence, the benets conferred by our standard warranty are in
addition to, and operate concurrently with, all rights and remedies conveyed by such consumer protection laws and
regulations, including but not limited to these additional rights.
THIS WARRANTY IS THE ONLY WARRANTY PROVIDED FOR THE TOUCH AND TOUCHX DEVICES. TO THE MAXIMUM
EXTENT PERMITTED BY LAW, 3D SYSTEMS EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES FOR THE TOUCH DEVICE
AND EACH OF ITS COMPONENTS, WHETHER THOSE WARRANTIES ARE EXPRESS, IMPLIED OR STATUTORY, INCLUDING
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR INTENDED OR PARTICULAR PURPOSES.
1.5 Limitation of Liability
3D SYSTEMS WILL NOT BE RESPONSIBLE FOR CONSEQUENTIAL, EXEMPLARY OR INCIDENTAL DAMAGES (SUCH AS
LOSS OF PROFIT OR EMPLOYEE’S TIME) REGARDLESS OF THE REASON. IN NO EVENT SHALL THE LIABILITY AND/OR
OBLIGATIONS OF 3D SYSTEMS ARISING OUT OF THE PURCHASE, LEASE, LICENSE AND/OR USE OF THE EQUIPMENT BY
YOU OR OTHERS EXCEED THE PURCHASE PRICE OF THE TOUCH OR TOUCHX DEVICE.
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2 GETTING STARTED
2.1 Overview
Congratulations on your purchase of the 3D Systems Touch haptic device!
This guide covers information about the 3D Systems Touch haptic device. The information contained in this manual
was current at the time of publication. Visit https://softwaresupport.3dsystems.com for the latest information.
This chapter describes the following:
• About this guide
• What comes with your device
• The 3D Systems Touch haptic device features
• System requirements
2.2 About This Guide
The 3D Systems Touch Device Guide describes the process of installing the required device drivers for your new 3D
Systems haptic device and connecting the hardware device to your computer. You will also nd information on how to
use the device and other information about the device.
For the most current device information please visit the Geomagic website at https://softwaresupport.3dsystems.
com.
We’ve worked extensively to ensure that the 3D Systems haptic device and device drivers install and work smoothly. If
you experience any problems during the installation or use of your device, please contact Customer Support.
2.3 What Comes With Your Device
The following documentation and other materials are provided to assist you in learning about your haptic device:
The 3D Systems Haptic Device: The haptic device uses high-delity force feedback to make it possible to touch and
manipulate virtual objects.
The Quick Start Guide: A quick start to attaching the haptic device, installing the drivers and using the device. For
detailed information, see the 3D Systems Touch and Touch X User Guide.
The User Guide: This guide (available online at https://softwaresupport.3dsystems.com), describes the process of
connecting the haptic device as well as how to work with the device including proper handling, troubleshooting, and
device specications. It also includes the process of installing the device drivers.
USB Type A to Type B Cable: This cable is used to connect the haptic device to the USB 2.0 or 3.0 port on the
computer.
Universal Power Supply: The power supply can be used on any standard circuit, using the supplied power cord.
Power Cord: The power cord connects the Universal Power Supply to the wall outlet.
Wrist Rest (TouchX Only): The wrist rest comes with the TouchX device and provides wirst support when using the
device
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2.4 The 3D Systems Haptic Device
The 3D Systems haptic device enhances productivity and eciency by enabling the most intuitive human/computer
interaction possible, the ability to solve problems by touch. The haptic device employs high delity force feedback that
senses motion in 6 degrees of freedom providing the best, most realistic 3D touch sensation for any application. You
can feel the point of the stylus in all axes, and track its orientation (pitch, roll and yaw). The haptic device’s portable
design, compact footprint, and an USB interface ensures quick installation and ease-of-use.
General Features
• Dexterous Serial manipulator design
• Six degree-of-freedom positional sensing
• Portable design and compact footprint for workplace exibility
• Compact workspace for ease-of-use
• Multi-function indicator light
Touch Features
• Textured paint on plastic stylus to assist with grip
• Two switches on the stylus for ease of use and end-user customization
TouchX Features
• Wrist-rest to maximize user comfort
• One switch on the stylus for ease of use and end-user customization
• Comfortable molded-rubber stylus to provide secure grip
2.5 System Requirements
The haptic device requires certain hardware and software components to be able to function properly. This section
describes the minimum requirements for operating the haptic device.
NOTE: Visit https://softwaresupport.3dsystems.com to get the latest and most complete system requirements for the
applications you will be using with your haptic device. Please refer to the support page for specications of legacy
versions of the haptic device hardware.
• Intel i5/i7 5th generation, or equivalent CPU
• Win 7 64-bit, Win 8.1 64-bit, Win 10 64-bit
• Minimum 256 MB VRAM graphics card (Make sure you have the latest drivers)
• 4 GB of RAM and 512 MB of installation disk space
• Minimum display resolution of 1280 x 800
• USB 2.0 / 3.0 compatible port or USB hub
2.6 Customer Support
WARNING: DO NOT OPEN THE DEVICE. Attempting to open or repair the device by anyone other than a certied
authorized service center voids the manufacturer warranty and hardware maintenance contract. There are no
serviceable components in the haptic device or power supply. Return to 3D Systems for servicing.
If you encounter any diculties within your warranty period, you can obtain Technical Support through the three
channels listed below. If you are out of warranty and do not have active maintenance, Technical Support is limited. If
you purchased your 3D Systems haptic device from a distributor, please contact them rst.
Visit the support section at https://softwaresupport.3dsystems.com
E-mail: [email protected]
Customer Support can also be reached via telephone: 1-978-494-8241
3D Systems, Inc.
530-0433 Rev. A
3 USING THE HAPTIC DEVICE
3.1 Overview
This chapter introduces you to working with the haptic device and the physical limits of the device’s range of motion.
It is important to understand these limitations so that you do not inadvertently damage the device by forcing it past
its designed limits.
3.2 Working in 3D Space
We have become so accustomed to using a mouse to move around a computer monitor that we don’t think twice
as we move our hand around a desk to move the cursor on the computer screen. But there was a time not long ago
when this seemingly simple task was not second nature; some even found it challenging and were often frustrated
as they learned. If you are new to working in 3D digital space and haptics, working with the haptic device may take
a little getting used to. Understanding where objects are in 3D space may take some practice before you are able to
move and manipulate objects with ease and certainty. Be patient with yourself.
3.3 Proper Handling and Positioning of the Haptic Device
3.3.1-Handling the Haptic Device
Lifting the device (Touch): To properly lift the device grasp the base of the unit on both sides and lift as shown in
the image below. DO NOT lift by grasping the stylus or arm. The stylus is detachable by design. Lifting the unit by the
stylus or arm could result in severe damage to the device.
Lifting the device (TouchX): To properly lift the device use one hand to grasp the back of the device, and the other
to grasp the base portion, as shown in the image below. DO NOT lift by grasping the stylus or arm. The stylus is
detachable by design. Lifting the unit by the stylus or arm could result in severe damage to the device.
Touch Touch X
Lifting the stylus out of the inkwell (Touch): Grasp the end of the stylus and lift UP, to disengage, and then OUT as
show below in the image on the left. Do NOT attempt to pull the stylus straight out as shown on the right.
Be sure to lift the stylus in a two step motion.
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Calibrating the device (Touch): The haptic device may need to be re-calibrated from time to time, particularly if it
has lost power. To calibrate the device, place the stylus in the inkwell and start your haptically enabled application.
The indicator light in the inkwell of the haptic device will be lit a steady blue when the device is properly calibrated.
Alternatively, you can use the Touch Diagnostic Utility (Start>All Programs>3D Systems>Touch Device Drivers).
Touch Calibration
NOTE: For additional calibration instructions, please refer to the RUN 3D SYSTEMS TOUCH SMART SETUP section
Storing the stylus: After the device is calibrated, the stylus may be eft resting on the desk or kept in the inkwell
(Touch only). Keep in mind that storing the stylus in the inkwell increases the risk that the device will be knocked over
or that the stylus will be damaged.
Touch Touch X
Protecting the device from damage: It is best to place the unit rmly on the desktop and away from edges to
reduce the risk of damage to the device from a direct, unintentional elbow hit. The stylus is particularly vulnerable to
sustaining damage when it is in the inkwell.
To reduce the risk of damage, keep the device out of harms way. Pay extra attention if the stylus is stored in the inkwell.
Reassembling the detachable stylus: The Touch stylus is detachable by design. Reassemble it by aligning the blade
on the shaft with the slot in the stylus and inserting it till it snaps in place as shown in the image below.
Align the blade and shaft to reassemble the Touch stylus.
3D Systems, Inc.
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3.3.2-Positioning the 3D Systems Haptic Device
The correct placement of the device will vary from one user to another. You may want to experiment to nd a
placement that feels right for you.
• The device should be positioned so that you are comfortable when working with it.
• You should not feel any strain on your wrist or forearm when working with the device.
• If you are left-handed, you may nd it easier to work with the haptic device placed to the left of the keyboard.
• Remember to take breaks often to stretch your hands, wrists, and elbows.
3.4 Physical Limits of the Device
The haptic device has six degrees of motion provided by six axis points. All the degrees of motion have physical limits.
When you reach one of these limits you will feel a sudden stop; this is the mechanical stop designed into the device.
Forcing the device past any of these stops risks damaging the device. Take some time to become more familiar with
the physical limits of the haptic device before using the device by moving the device through its full range of motion
at each axis point.
1. First make sure the device is not active; the inkwell should not be lit. If the inkwell is lit, close any haptic applications
you have open.
2. Grasp the stylus as you would a pen, with the free end of the stylus (the eraser end of a pencil) pointing toward you
and the point of the stylus (the end connected to the arm) pointing toward the unit. Using the following illustration
as a guide, gently move the stylus in all directions to feel each mechanical stop. Now, you will perform macro
movements. That is, you will move the device at the “body,” “shoulder,” and “elbow” of the haptic device.
Encoder articulation: Macro movements. Showing movement of the haptic device arm and the body.
Touch Touch X
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3. Perform macro movements, as follows:
a. Start with large-but gentle-movements. See the Figure above. Beginning at the top, move the arm of the device
left/right. The body, sometimes referred to as the turret, of the haptic device will pivot until it reaches a physical
limit. Again, do not try to force the device past any of the mechanical stops.
b. Next, move the stylus up/down. The primary movement will happen in the shoulder of the haptic device.
c. Next move it in/out with the primary movement happening in the elbow. When you reach a physical limit, you’ll
feel one of the
device’s mechanical stops. Don’t force the device past any of these stops.
4. Next, perform micro movements further down the haptic device, moving the device at the stylus:
a. Holding the stylus with one hand rotate left/right at the top of the yoke.
b. Next pivot it up/down at the bottom of the yoke where it joins the stylus.
c. Finally, gently twist the stylus back/forth.
Gimbal articulation: Micro movements. Showing movement of the haptic device stylus.
Touch Touch X
You should now have an understanding of the range of motion of the haptic device at each axis point and where its
limits are.
WARNING: ALWAYS WORK WITH THE CONNECTED END OF THE STYLUS POINTING AWAY FROM YOU. NEVER ROTATE THE
STYLUS WITH THE POINT FACING YOU.
Otros manuales para Touch
2
Este manual sirve para los siguientes modelos
1
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Otros manuales de Equipo médico de 3D Systems
