Xprinter R330H Manual de usuario
1
Service Manual for
R330H Desktop POS
Printer
2
Record of Changes
Version
Date
Content of Change
Made by
Reviewed
by
Approved
by
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Table of Contents
Notes for Maintenance ............................................................................................................................
5
1. Characteristics of the Printer .................................................................................................................
6
1.1
Overview...........................................................................................................................................
6
1.2
Main Characteristics..........................................................................................................................
6
1.3
Technical Parameters .......................................................................................................................
7
2. Appearance and Components ..................................................................................................................
9
2.1
Outer Appearance of the Product ......................................................................................................
9
2.2
Connecting Diagram for Components of Control Panel....................................................................
10
2.3
Interfaces of the Printer......................................................................................................................
12
2.3.1
Interface for power supply.........................................................................................................
12
2.3.2
Interface for Cash drawer ...........................................................................................................
12
2.3.3
USB interface..............................................................................................................................
13
2.3.4
Serial interface................................................................................................................................
13
2.3.5
Ethernet interface............................................................................................................................
14
3. Keys, Buttons, Indicators and Functions.....................................................................................................
15
3.1
Paper Feed Key .................................................................................................................................
15
3.2
Power Key..........................................................................................................................................
15
3.3
Power Indicator.......................................................................................................................................
15
3.4
Status Indicator.......................................................................................................................................
15
3.5
Paper Lacking Indicator.........................................................................................................................
15
3.6
Description of the Printer's Status..........................................................................................................
16
4. Installation and Use....................................................................................................................................
16
4.1
Connection of Interfaces....................................................................................................................
16
4.1.1
Connecting to power adaptor...................................................................................................
16
4.1.2
Connecting to cable.................................................................................................................
17
4.1.3
Connecting to Cash drawer ....................................................................................................
17
4.2
Load of Paper Roll ...........................................................................................................................
17
4
5.Guide on Trouble-shooting............................................................................................................................
19
5.1
Power Supply......................................................................................................................................
19
5.2
Printing...................................................................................................................................................
19
5.3
Paper Feed..............................................................................................................................................
20
5.4
Cash drawer ...........................................................................................................................................
20
5.5
Indicator/Buzzer......................................................................................................................................
21
5.6
Communication......................................................................................................................................
21
5.7
Paper Cutting..........................................................................................................................................
22
6.Dismantlement and Assembly of Main Parts ..................................................................................................
23
6.1
Dismantlement of the Printer..................................................................................................................
23
6.1.1
Dismantlement of the base of the printer........................................................................................
23
6.1.2
Dismantlement of front cover of the printer...................................................................................
24
6.1.3
Dismantlement of flip cover of the printer.....................................................................................
26
6.1.4
Dismantlement of the main-board and interface board of the printer............................................
27
6.2
Assembly of the Printer..........................................................................................................................
29
7.Cleaning of the Printer.....................................................................................................................................
30
7.1
Cleaning of Printing Head...................................................................................................................
30
7.2
Cleaning of Sensor, Rubber Roller and Paper Path ..............................................................................
30
Appendix: Exploded View of the Printer..........................................................................................................
31
1.
List of Parts of the Printer..........................................................................................................................
31
2.
Exploded View of the Whole Unit of the Printer.......................................................................................
34
3.
Exploded View of the Cartridge of the Printer...........................................................................................
35
5
Notes for Maintenance
Prior to operation and use of the printer, read the following notes carefully:
1. Safety warning
Warning: The printing head is a heating part, do not touch it or parts neighboring it while printing
or when printing is just over.
Warning: Do not touch the printing head and the connecting parts lest the printing head be
damaged by static electricity.
2. Notes for attention
1) The steps narrated in the manual shall be followed in trouble-shooting.
2) Pull and plug of the communication cable, change of the printing head and maintenance of the printer is
prohibited with power on before the printer and the computer is turned off;
3) Take care to prevent from static electricity in processing the printing head or other electronic parts and
elements;
4) The time interval between power on and power off of the printer shall not be less than 20 seconds;
5) The printer shall not run when there's no paper in it, otherwise the rubber roller for printing and the
printing head will be damaged seriously;
6) While printing effect meets use requirements, the user is recommended set printing concentration of
lower grade so as to improve service life of the printing head.
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1、Characteristics of the Printer
1.1 Overview
This printer is a thermal note printer equipped with automatic cutter, it has the characteristics of high
printing quality, high speed and high stability and it can be applied in commercial POS system and catering
industry and so on widely where on-site real-time printing of notes is required. It can be connected to other
devices through serial, USB, Ethernet, Bluetooth and WIFI interfaces, and the drivers for Windows
XP/Windows 7/Windows 8/Windows 10/Linux are provided for it.
1.2 Main Characteristics
Automatic paper cutting
Low-noise and high-speed printing
Design of easy-drop-in-paper-load structure is adopted
Over-heated protection of the printing head is supported
Printing of marking paper and continuous paper is supported
Compatible for paper of several width
Cash drawer control is supported
Communication interface is optional
Over-heated protection of the printing head and prevention of cutter jam are supported
Online upgrade of IAP is supported
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1.3 Technical Parameters
Model
R330H
Color
Black
Printing mode
Direct row-type thermal printing
Printing speed
300mm/s
Width of paper roll
58mm(57.5±0.5mm),80mm(79.5±0.5mm),83mm(82.5±0.5mm)
Paper roll
ID MinФ13mm, OD Max Ф83mm
Thickness of paper
0.06-0.08mm
Printing width
52/72/80±0.5mm (can be adjusted through command)
Paper-out mode
"Front paper out" and "Upper paper out" dual directions adjustable (can be adjusted
through placement direction)
Printing density
576 dots/line or 510 dots/line
Space of rows
3.75mm (adjusted through command)
Printing command
Compatible with ESC/POS command
Type of interface
USB+network port,USB+serial port,USB+serial
port+Bluetooth(optional),USB+serial port+WIFI(optional)
Size of character:
ANK character, Font A:1.5mm×3.0mm (12×24 dots)
Font B:1.1mm×2.1mm (9×17 dots)
Simplified/traditional:3.0mm×3.0mm (24×24 dots)
Graph
Mono-color BMP image files and so on can be downloaded to FLASH
Type of bar code:
UPC-A/UPC-E/JAN13(EAN13)/JAN8(EAN8)/CODE39/ITF/CODABAR/
CODE93/CODE128
QR code:
QR Code,PDF417
The Number of column
Font A - 42 columns or 48 columns/Font B - 56 columns or 64 columns /
Simplified/traditional - 21 columns or 24 columns
Extended character table
PC437(Std.Europe), (Katakana)\n\, PC850(Multilingual), PC860(Portugal), PC863
(Canadian), PC865(Nordic), (West Europe), (Greek), (Hebrew), (East Europe),
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(Iran), (WPC1252), PC866(Cyrillic#2), PC852(Latin2), (PC858), (IranII),
(Latvian), (Arabic), (PT1511251)
Reliability
Service life of the cartridge is 100 kilometers and that of the cutter is 1 million
times
Paper-cutting mode
Semi-cutting
Paper detection
Photoelectric sensor
Black-label positioning
Supported
Input buffer
64Kbytes
NV Flash
256Kbytes
Voltage input of adaptor
AC 100-240V/50~60Hz
Voltage output of adaptor
DC 24V/2.5A
Control of Cash drawer
DC 24V/1A
Working environment
Temperature:0~45℃, Humidity:10~80℃(non-condensing)
Storage environment
Temperature: -10~60℃, Humidity:10~90℃
Operating system
Win 2000 /Win 2003 /Win XP /Win Vista/Win 7 /Win 8/ Win 10 /Linux
Physical dimension
133*126*130mm (L*W*H)
Net weight
1.12kg
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2、Appearance and Components
2.1 Appearance of the Product
1--Cutter and moving knife set
2--Rack of cartridge
3--Flip cover
4--Partition board
5--Base
6--Front cover
7--FEED Paper feed key
8--POWER Power key
9--POWER Power indicator
10--ERROR Status indicator
11--PAPER Paper lacking indicator
12--Fixed knife set
13--Rubber roller
14--Gear of rubber roller
15--Cover-opening button
16--Communication interface
(Ethernet/serial interface)
17--USB Interface
18--Power interface
19--Cash drawer interface
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2.2 Connecting Diagram for Components of the Control Panel
The printer composed of main control board, printing cartridge, cutter, keys and buttons is connected to the
mainboard via connectors or pinboard, and the following is the connecting diagram of USB+network
interface and USB+serial interface control panel assembly:
Fig 2.2.1 Connection Diagram of USB+ Network Interface Control Panel
Fig 2.2.2 Position Diagram for USB+ Network Interface Control Panel
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