Xerox Phaser 3330 Manual de usuario

Xerox®Phaser®3330 Printer

User Guide

Version 1.0

September 2016

PhaserSMART®, PhaserMatch®, PhaserCal®, PhaserMeter™, CentreWare®, PagePack®,

eClick®, PrintingScout®, Walk-Up®, WorkCentre®, FreeFlow®, SMARTsend®, Scan to PC

Desktop®, MeterAssistant®, SuppliesAssistant®, Xerox Secure Access Unified ID System®,

Xerox Extensible Interface Platform®, ColorQube®, Global Print Driver®, and Mobile Express

Driver®are trademarks of Xerox Corporation in the United States and / or other countries.

Adobe®, Adobe PDF logo, Reader®, Adobe®Type Manager®, ATM™, Flash®, Macromedia®,

Photoshop®, and PostScript®are trademarks or registered trademarks of Adobe Systems,

Inc.

Apple®, Bonjour®, EtherTalk™, TrueType®, iPad®, iPhone®, iPod®, iPod touch®, AirPrint®and

the AirPrint®, Mac®, and Mac OS®are trademarks or registered trademarks of Apple Inc.

in the U.S. and other countries.

HP-GL®, HP-UX®, and PCL®are registered trademarks of Hewlett-Packard Corporation in

the United States and/or other countries.

IBM®and AIX®are registered trademarks of International Business Machines Corporation

in the United States and/or other countries.

Microsoft®, Windows Vista®, Windows®, and Windows Server®are registered trademarks

of Microsoft Corporation in the United States and other countries.

Novell®, NetWare®, NDPS®, NDS®, IPX™, and Novell Distributed Print Services™ are

trademarks or registered trademarks of Novell, Inc. in the United States and other

countries.

SGI®and IRIX®are registered trademarks of Silicon Graphics International Corp. or its

subsidiaries in the United States and/or other countries.

Sun, Sun Microsystems, and Solaris are trademarks or registered trademarks of Oracle

and/or its affiliates in the United States and other countries.

McAfee®, ePolicy Orchestrator®, and McAfee ePO™are trademarks or registered trademarks

of McAfee, Inc. in the United States and other countries.

UNIX®is a trademark in the United States and other countries, licensed exclusively

through X/ Open Company Limited.

PANTONE®and other Pantone, Inc. trademarks are the property of Pantone, Inc.

Table of Contents

1 Safety....................................................................................................1-1

Notices and Safety..............................................................................................................1-1

Electrical Safety....................................................................................................................1-2

General Guidelines.................................................................................................1-2

Power Cord................................................................................................................1-2

Emergency Power Off...........................................................................................1-3

Laser Safety..............................................................................................................1-3

Operational Safety..............................................................................................................1-3

Operational Guidelines.........................................................................................1-3

Ozone Release..........................................................................................................1-4

Printer Location.......................................................................................................1-4

Printer Supplies........................................................................................................1-4

Maintenance Safety...........................................................................................................1-5

Printer Symbols.....................................................................................................................1-5

Environmental, Health, and Safety Contact Information...................................1-9

2 Features................................................................................................2-1

Parts of the Printer...............................................................................................................2-1

Front View.................................................................................................................2-1

Rear View...................................................................................................................2-2

Internal Components............................................................................................2-2

Control Panel............................................................................................................2-3

Information Pages...............................................................................................................2-4

Accessing the Information Pages....................................................................2-4

Configuration Report............................................................................................2-4

Power Saver Mode...............................................................................................................2-5

Power Saver Levels.................................................................................................2-5

Setting the Power Saver Mode Timers at the Control Panel.................2-5

Exiting Power Saver Mode...................................................................................2-5

Administration Features....................................................................................................2-6

Xerox®CentreWare®Internet Services...........................................................2-6

Accessing Xerox®CentreWare®Internet Services.......................................2-6

Locating the IP Address of the Printer...........................................................2-6

Maintenance Assistant.........................................................................................2-6

Enabling Maintenance Assistant........................................................2-6

More Information................................................................................................................2-8

iXerox®Phaser®3330 Printer

User Guide

3 Installation and Setup....................................................................3-1

Installation and Setup Overview...................................................................................3-1

Selecting a Location for the Printer..............................................................................3-2

Connecting the Printer.......................................................................................................3-2

Selecting a Connection Method.......................................................................3-2

Connecting the Printer to the Network..........................................................3-3

Connecting to a Computer Using USB...........................................................3-3

Turning On/Off the Printer..................................................................................3-3

Configuring Network Settings........................................................................................3-6

About TCP/IP and IP Addresses........................................................................3-6

Installing the Software......................................................................................................3-6

Operating System Requirements......................................................................3-6

Installing Drivers and Utilities for Windows................................................3-7

Installing Print Drivers for Macintosh OS X Version 10.9 and

Later...................................................................................................................3-7

Installing the Print Drivers for UNIX and Linux..........................................3-9

Other Drivers.............................................................................................................3-9

Installing the Printer as a Web Service on Devices.................................................3-9

Installing a WSD Printer Using the Add Device Wizard..........................3-9

Installing a WSD Printer Manually Using the Add Printer

Wizard............................................................................................................3-10

AirPrint, Mopria, Google Cloud Print, and NFC......................................................3-10

4 Paper and Media...............................................................................4-1

Supported Paper...................................................................................................................4-1

Ordering Paper.........................................................................................................4-1

General Paper Loading Guidelines..................................................................4-1

Paper That Can Damage Your Printer............................................................4-1

Paper Storage Guidelines....................................................................................4-2

Supported Paper Types and Weights..............................................................4-2

Supported Standard Paper Sizes......................................................................4-3

Supported Custom Paper Sizes.........................................................................4-3

Supported Paper Types and Weights for Automatic 2-Sided

Printing.............................................................................................................4-3

Supported Standard Paper Sizes for Automatic 2-Sided

Printing.............................................................................................................4-4

Supported Custom Paper Sizes for Automatic 2-Sided

Printing.............................................................................................................4-5

Loading Paper.......................................................................................................................4-6

Loading Paper in the Bypass Tray....................................................................4-6

Loading Paper in Tray 1 and Optional Tray 2.............................................4-8

Xerox®Phaser®3330 Printerii User Guide

Table of Contents

Setting Paper Size and Type.........................................................................................4-10

Setting the Paper Size........................................................................................4-10

Setting the Paper Type......................................................................................4-11

Printing on Special Paper...............................................................................................4-12

Envelopes................................................................................................................4-12

Guidelines for Printing Envelopes.....................................................4-12

Loading Envelopes in the Bypass Tray...........................................4-12

Labels........................................................................................................................4-14

Guidelines for Printing Labels............................................................4-14

Loading Labels in the Bypass Tray...................................................4-14

Transparencies......................................................................................................4-15

Guidelines for Printing Transparencies..........................................4-15

5 Printing..................................................................................................5-1

Printing Overview.................................................................................................................5-1

Selecting Printing Options................................................................................................5-1

Print Driver Help......................................................................................................5-2

Windows Printing Options..................................................................................5-2

Setting Default Printing Options for Windows..............................5-2

Selecting Windows Print Options for an Individual Job............5-3

Saving a Set of Commonly Used Printing Options for

Windows.............................................................................................5-3

Macintosh Printing Options................................................................................5-3

Selecting Printing Options for Macintosh........................................5-3

Saving a Set of Commonly Used Printing Options for

Macintosh..........................................................................................5-4

Linux Printing Options..........................................................................................5-4

Launching Xerox®Printer Manager....................................................5-4

Printing from a Linux Workstation.....................................................5-4

Printing Features.....................................................................................................5-5

Printing on Both Sides of the Paper...................................................5-5

Selecting Paper Options for Printing.................................................5-6

Printing Multiple Pages to a Single Sheet.......................................5-6

Scaling...........................................................................................................5-6

Print Quality.................................................................................................5-6

Printing from a USB Flash Drive.....................................................................................5-7

6 Maintenance.......................................................................................6-1

Cleaning the Printer............................................................................................................6-1

General Precautions...............................................................................................6-1

Cleaning the Exterior............................................................................................6-2

iiiXerox®Phaser®3330 Printer

User Guide

Table of Contents

Ordering Supplies.................................................................................................................6-2

When to Order Supplies.......................................................................................6-2

Viewing Printer Supply Status...........................................................................6-2

Consumables............................................................................................................6-3

Routine Maintenance Items..............................................................................6-3

Toner Cartridges......................................................................................................6-4

General Precautions for the Toner Cartridge..................................6-4

Replacing a Toner Cartridge.................................................................6-4

Drum Cartridges......................................................................................................6-4

General Precautions for the Drum Cartridge..................................6-4

Replacing a Drum Cartridge.................................................................6-5

Recycling Supplies..................................................................................................6-5

Moving the Printer...............................................................................................................6-5

Billing and Usage Counters Information...................................................................6-6

7 Troubleshooting.................................................................................7-1

General Troubleshooting..................................................................................................7-1

Restarting the Printer............................................................................................7-1

Printer Fails to Power On......................................................................................7-1

Printer Resets or Turns Off Frequently............................................................7-2

Document Prints from Wrong Tray..................................................................7-2

Automatic 2-Sided Printing Problems............................................................7-2

Paper Tray Fails to Close......................................................................................7-3

Printing Takes Too Long.......................................................................................7-3

Printer Fails to Print................................................................................................7-3

Printer Makes Unusual Noises...........................................................................7-4

Condensation has Formed Inside the Printer..............................................7-5

Paper Jams.............................................................................................................................7-5

Minimizing Paper Jams........................................................................................7-5

Locating Paper Jams.............................................................................................7-6

Clearing Paper Jams..............................................................................................7-8

Clearing Paper Jams from the Bypass Tray....................................7-8

Clearing Paper Jams from Tray 1........................................................7-9

Clearing Paper Jams from Tray 2.....................................................7-11

Clearing Paper Jams from Inside the Front Cover.....................7-14

Clearing Paper Jams from the Back of the Printer....................7-16

Clearing Paper Jams from the Duplex Unit.................................7-19

Clearing Paper Jams from the Output Area.................................7-21

Troubleshooting Paper Jams...........................................................................7-21

Multiple Sheets Pulled Together.......................................................7-21

Paper Misfeeds........................................................................................7-22

Xerox®Phaser®3330 Printeriv User Guide

Table of Contents

Label and Envelope Misfeeds............................................................7-22

Paper Jam Message Stays On...........................................................7-23

Jams During Automatic 2-Sided Printing.....................................7-23

Print-Quality Problems.....................................................................................................7-23

Controlling Print Quality....................................................................................7-24

Solving Print-Quality Problems.......................................................................7-24

Getting Help........................................................................................................................7-28

Control Panel Messages....................................................................................7-28

Available Information Pages...........................................................................7-28

Accessing Available Information Pages........................................7-28

Online Support Assistant..................................................................................7-28

More Information................................................................................................7-29

A Specifications.....................................................................................A-1

Printer Configurations and Options.............................................................................A-1

Configurations.........................................................................................................A-1

Standard Features..................................................................................................A-1

Physical Specifications.......................................................................................................A-2

Weights and Dimensions....................................................................................A-2

Clearance Requirements for Standard Configuration.............................A-2

Environmental Specifications.........................................................................................A-3

Temperature.............................................................................................................A-3

Relative Humidity...................................................................................................A-3

Elevation....................................................................................................................A-3

Electrical Specifications....................................................................................................A-3

Power Supply Voltage and Frequency............................................................A-3

Power Consumption..............................................................................................A-3

Performance Specifications.............................................................................................A-4

Printer Warm-up Time..........................................................................................A-4

Print Speed................................................................................................................A-4

B Regulatory Information..................................................................B-1

Basic Regulations.................................................................................................................B-1

ENERGY STAR®Qualified Product....................................................................B-1

United States FCC Regulations.........................................................................B-1

Canada.......................................................................................................................B-2

European Union......................................................................................................B-2

European Union Lot 4 Imaging Equipment Agreement

Environmental Information.....................................................................B-2

Environmental Information Providing Environmental

Solutions and Reducing Cost......................................................B-2

vXerox®Phaser®3330 Printer

User Guide

Table of Contents

Germany....................................................................................................................B-4

Germany - Blue Angel..............................................................................B-4

Blendschutz.................................................................................................B-4

Lärmemission..............................................................................................B-5

Importeur.....................................................................................................B-5

Turkey RoHS Regulation.......................................................................................B-5

Regulatory Information for 2.4 GHz Wireless Network

Adapter............................................................................................................B-5

Material Safety Data Sheets...........................................................................................B-5

C Recycling and Disposal....................................................................C-1

All Countries...........................................................................................................................C-1

North America.......................................................................................................................C-1

European Union...................................................................................................................C-1

Domestic/Household Environment.................................................................C-1

Professional/Business Environment................................................................C-2

Collection and Disposal of Equipment and Batteries..............................C-2

Business Users in the European Union.............................................C-2

Disposal Outside of the European Union........................................C-2

Battery Symbol Note............................................................................................C-3

Battery Removal.....................................................................................................C-3

Other Countries....................................................................................................................C-3

Xerox®Phaser®3330 Printervi User Guide

Table of Contents

Safety

Your printer and the recommended supplies have been designed and tested to meet

strict safety requirements. Attention to the following information ensures the continued

and safe operation of your Xerox printer.

Notices and Safety

Read the following instructions carefully before operating your printer. Refer to these

instructions to ensure the continued safe operation of your printer.

Your Xerox®printer and supplies are designed and tested to meet strict safety

requirements. These include safety agency evaluation and certification, and compliance

with electromagnetic regulations and established environmental standards.

The safety and environment testing and performance of this product have been verified

using Xerox®materials only.

Note

Unauthorized alterations, which can include the addition of new functions or the

connection of external devices, can affect the product certification. For more information,

contact your Xerox representative.

1-1Xerox®Phaser®3330 Printer

User Guide

Electrical Safety

General Guidelines

Warning

• Do not push objects into slots or openings on the printer. Touching a voltage point

or shorting out a part could result in fire or electric shock.

• Do not remove the covers or guards that are fastened with screws unless you are

installing optional equipment and are instructed to do so. Turn off the printer when

performing these installations. Disconnect the power cord when removing covers and

guards for installing optional equipment. Except for user-installable options, there

are no parts that you can maintain or service behind these covers.

Warning

The following are hazards to your safety:

• The power cord is damaged or frayed.

• Liquid is spilled into the printer.

• The printer is exposed to water.

• The printer emits smoke, or the surface is unusually hot.

• The printer emits unusual noise or odors.

• The printer causes a circuit breaker, fuse, or other safety device to activate.

If any of these conditions occur, do the following:

1. Turn off the printer immediately.

2. Disconnect the power cord from the electrical outlet.

3. Call an authorized service representative.

Power Cord

• Use the power cord supplied with your printer.

• Do not use an extension cord or remove or modify the power cord plug.

• Plug the power cord directly into a properly grounded electrical outlet. Ensure that

each end of the cord is connected securely. If you do not know if an outlet is grounded,

ask an electrician to check the outlet.

• Do not use a ground adapter plug to connect the printer to an electrical outlet that

does not have a ground connection terminal.

Warning

Avoid the potential of electrical shock by ensuring that the printer is grounded properly.

Electrical products can be hazardous if misused.

• Verify that the printer is plugged into an outlet that is providing the correct voltage

and power. Review the electrical specification of the printer with an electrician if

necessary.

• Do not place the printer in an area where people can step on the power cord.

Xerox®Phaser®3330 Printer1-2 User Guide

Safety

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