Western Digital My Book Home Edition Manual de usuario

External Desktop

My Book

Home Edition

User Manual

™

WD Service and Support

Should you encounter any problem, please give us an opportunity to address it before

returning this product. Most technical support questions can be answered through our

knowledge base or e-mail support service at support.wdc.com. If the answer is not available

or, if you prefer, please contact WD at the best telephone number shown below.

Your product includes 30 days of free telephone support during the warranty period. This

30-day period starts on the date of your first telephone contact with WD technical support.

E-mail support is free for the entire warranty period and our extensive knowledge base is

available 24/7. To help us keep you informed of new features and services, remember to

Accessing Online Support

Visit our product support website at support.wdc.com and choose from these topics:

•Downloads - Download drivers, software, and updates for your WD product.

•Registration - Register your WD product to get the latest updates and special offers.

•Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA Status,

and Data Recovery Information.

•Knowledge Base - Search by keyword, phrase, or answer ID.

•Installation - Get online installation help for your WD product or software.

Contacting WD Technical Support

When contacting WD for support, have your WD product serial number, system hardware,

and system software versions available.

North America

Asia Pacific

English 800.ASK.4WDC Australia 1 800 42 9861

(800.275.4932) China 800 820 6682/+65 62430496

Spanish 800.832.4778 Hong Kong +800 6008 6008

India 1 800 11 9393 (MNTL)/1 800 200 5789 (Reliance)

011 26384700 (Pilot Line)

Europe (toll free)*

00800 ASK4 WDEU

Indonesia +803 852 9439

(00800 27549338)

Japan 00 531 650442

Korea 02 703 6550

Europe

+31 880062100

Malaysia +800 6008 6008/1 800 88 1908/+65 62430496

Middle East

+31 880062100

Philippines 1 800 1441 0159

Africa

+31 880062100

Singapore +800 6008 6008/+800 608 6008/+65 62430496

Taiwan +800 6008 6008/+65 62430496

* Toll free number available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy,

Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.

MY BOOK HOME EDITION

USER MANUAL

GETTING STARTED – 1

Getting Started

Thank you for purchasing this WD product. For the latest WD product information

and news, visit our website at www.westerndigital.com.

Kit Contents

• Triple-interface external hard drive

• USB cable

•FireWire

®400 cable (6-pin to 6-pin)

• AC adapter

• Quick Install Guide

Optional Accessories

For more information on optional accessories for this product, visit

store.westerndigital.com (U.S. only). Outside the U.S., visit support.wdc.com.

Compatibility

Note: Compatibility may vary depending on user’s hardware configuration and operating system.

Windows ®Macintosh ®

• Any of the following: • Any of the following:

– USB port – USB port

– FireWire 400 port – FireWire 400 port

– eSATA port or eSATA adapter card – eSATA port or eSATA adapter card

• Windows 2000/XP/Vista™•Mac

®OS X 10.4.8 or later

Important: For highest performance and reliability, it is recommended that you

install the latest updates and service pack (SP). For Windows, go to the Start menu

and select Windows Update. For Mac, go to the Apple menu and select

Software Update.

My Book Home Edition

AC Adapter Quick Install Guide

USB Cable FireWire 400 Cable

Global AC adapter configurations*

1 USA, Japan, Taiwan, Brazil,

Mexico, Colombia

2 Europe, Korea, Brazil, Chile

3 United Kingdom

4 China

5 Australia, New Zealand,

Argentina

1 2 34 5

1 USA, Japan, Taiwan, Brazil,

Mexico, Colombia

2 Europe, Korea, Brazil, Chile

3 United Kingdom

4 China

5 Australia, New Zealand,

Argentina

1 2 34 5

MY BOOK HOME EDITION

USER MANUAL

GETTING STARTED – 2

Recording Your WD Product Information

In the following table, write the serial number and model number of your new WD

product found on the label on the back panel of the device. Also, write the purchase

date and other notes such as your operating system and version. This information is

necessary for setup and technical support.

Registering Your WD Product

Your WD product includes 30 days of free technical support during the applicable

warranty period for your product. The 30-day period commences on the date of your

first telephone contact with WD technical support. Register online at

Handling Precautions

WD products are precision instruments and must be handled with care during

unpacking and installation. Drives may be damaged by rough handling, shock, or

vibration. Be aware of the following precautions when unpacking and installing your

external storage product:

• Do not drop or jolt the device.

• Do not move the device during activity.

• Do not use My Book as a portable device.

• To allow proper ventilation, do not block air slots located on the underside, top, or

rear of the enclosure. Do not stack any objects on top of the device that may block

ventilation.

Serial Number:

Model Number:

Purchase Date:

System and Software Notes:

MY BOOK HOME EDITION

USER MANUAL

ABOUT YOUR WD DRIVE – 3

About Your WD Drive

Drive Format

This WD device is preformatted as a single FAT32 partition for compatibility with all

updated Windows and Macintosh operating systems. The FAT32 file system has a

maximum individual file size of 4 GB. This WD device cannot create partitions larger

than 32 GB in Windows 2000/XP/Vista.

Reformatting the Drive—Windows

Windows 2000 and XP users can overcome these file size limitations by reformatting

the drive to NTFS using the Disk Management utility. See answer ID 1287 at

support.wdc.com and article IDs 314463 and 184006 at support.microsoft.com for

further details.

Reformatting the Drive—Mac

For instructions on repartitioning and reformatting the drive to HFS+ (Journaled) prior

to installation, see knowledge base answer ID 287 at support.wdc.com. For

instructions on repartitioning and reformatting the drive to NTFS prior to installation,

see knowledge base answer ID 207 at support.wdc.com.

LED Indicators

The power/activity LED is located on the center, front panel of the device. The LED

indicators function as follows.

Power/Activity LED

Capacity Gauge

USB and FireWire Mode

The Capacity Gauge is enabled only through installation of its driver, which must be

installed on each system to which My Book is connected.

For Windows, the autorun menu appears only on the first installation of the device

when utilities are installed automatically. If autorun is disabled on your computer or if

you are connecting My Book to another computer, you must install utilities manually.

Go to Start, My Computer, and double-click Setup.exe. For Mac, you must install

WD Drive Manager. See “Connecting the Device” on page 5 for more info.

The Capacity Gauge is updated automatically upon drive usage. In Windows, you can

manually update the Capacity Gauge by right-clicking the WD Drive Manager icon in

the system tray then click outside the pop-up menu to close it.

Important: Reformatting My Book erases all its contents including the preloaded

software. If you have already saved files on My Book, be sure to back them up before

reformatting. See “Copy Application Software” on page 4.

Appearance Description

Steady Power-on state or power-save mode

Fast flashing (for approx. 3 seconds) Transitioning to system standby

Slow flashing (every 5 seconds) System standby

Up and down Drive in use

MY BOOK HOME EDITION

USER MANUAL

ABOUT YOUR WD DRIVE – 4

eSATA Mode

Capacity Gauge is not available in eSATA mode.

Kensington®Security Slot

For drive security, this device is equipped with a Kensington Security Slot, which

supports a standard Kensington security cable (sold separately). For more

information on the Kensington Security Slot and available products, visit

www.kensington.com.

Software

In addition to the drivers and utilities, this WD product is shipped with free trial

software which can be installed from the WD installer screen that displays at the end

of the hardware installation.

Memeo™AutoBackup™is an easy, one-time setup, backup application that allows

you to preserve your data files with around-the-clock protection. Features include

multiple destination backup and simple, intuitive file recovery.

Memeo AutoSync (30-day trial) safeguards your files using encryption with its

simple, flexible sync plan setup and allows you to keep your latest work with you at all

times.

For further information or help with Memeo software, go to www.memeo.com

Copy Application Software is a standard utility that allows you to back up the

valuable software included on My Book to your internal drive.

MY BOOK HOME EDITION

USER MANUAL

CONNECTING THE DEVICE – 5

Connecting the Device

Windows

USB

1. Turn on your computer.

2. Connect the AC adapter and USB

cable as shown.

3. Drive utilities are installed

automatically. If a security alert is

displayed during this installation,

click Accept or Continue.

4. When finished, a menu displays a

list of available software and other

options. To install, click the

checkbox to the left of your choice

and click Start. Otherwise, click Exit to begin using the drive.

5. The autorun menu appears only on the first installation of this device. If autorun is

disabled on your computer or you are connecting My Book to another computer,

you must install utilities manually. Go to Start, My Computer, and double-click

Setup.exe.

FireWire

1. Turn on your computer.

2. Connect the AC adapter and

FireWire cable as shown.

3. When the system detects the

device and displays a message to

install drivers, click Cancel to

launch autorun which automatically

installs the driver utilities.

4. When finished, a menu displays a

list of available software and other

options. To install, click the

checkbox to the left of your choice

and click Start. Otherwise, click Exit to begin using the drive.

5. The autorun menu appears only on the first installation of this device. If autorun is

disabled on your computer or you are connecting My Book to another computer,

you must install utilities manually. Go to Start, My Computer, and double-click

Setup.exe.

MY BOOK HOME EDITION

USER MANUAL

CONNECTING THE DEVICE – 6

eSATA

1. Turn on your computer.

2. Connect the AC adapter and eSATA

cable (optional) as shown.

3. Turn on My Book by pressing the

power button located on the back

panel.

4. Turn on your computer and begin

using My Book.

Note: Some eSATA controllers may require a system

reboot to recognize the device.

Macintosh

1. Turn on your computer.

2. Connect the drive’s power cord and USB, FireWire, or an optional eSATA cable.

The drive mounts to the desktop and a My Book icon appears.

3. Double-click the My Book drive icon.

4. Double-click the WD_Mac_Tools folder. If prompted, select the language of

choice from the available folders.

5. Double-click WDDriveManager.dmg to install the device utilities.

6. Double-click LifeAgent.dmg to install the included software.

MY BOOK HOME EDITION

USER MANUAL

TURNING OFF/DISCONNECTING THE DEVICE – 7

Turning Off/Disconnecting the Device

SmartPower™

In USB or FireWire mode, My Book automatically powers off and on with the

computer. SmartPower is not available in eSATA mode.

You may also follow these steps to safely turn off the drive without powering down the

computer:

Windows

USB or FireWire Mode

Using Safe Shutdown

1. Press the Power/Safe Shutdown button once. You may hear the drive power

down before the power light turns off.

2. The drive is now shut down properly, and you may safely disconnect the drive.

Using Auto-off (Windows)

1. Right-click the Safely Remove Hardware icon in your system tray and select

Safely Remove Hardware. You may hear the drive power down before the

power LED turns off.

2. The drive is now shut down properly, and you may safely disconnect the drive.

eSATA Mode

1. Verify that all files are saved and applications closed.

2. Shut down the computer

3. Turn off the drive by pressing the power button located on the back panel.

Note: Safe Shutdown and SmartPower are not available in eSATA mode.

Macintosh

Drag the My Book icon to the Trash icon for proper dismount. You may hear the drive

power down as the Power LED flashes. When the Power LED is steady, you may

press the Power button once or disconnect the drive’s power cord to turn off the

drive safely.

Important: To prevent data loss, close all active windows and applications before

shutting down the drive.

Important: Shut down the computer before turning off the drive or disconnecting

the eSATA cable. Pressing the power button to turn off the drive when connected

via eSATA may cause data corruption.

MY BOOK HOME EDITION

USER MANUAL

TROUBLESHOOTING – 8

Troubleshooting

If you have problems when installing or using this product, refer to this

troubleshooting section or visit our support Web site at support.wdc.com and search

our knowledge base for more help.

**This WD drive is preformatted as a single FAT32 partition for compatibility with all Mac and Windows operating systems. The FAT32 file

system has a maximum individual file size of 4 GB and cannot create partitions larger than 32 GB in Windows 2000/XP; however,

Windows 2000/XP users can overcome these file size limitations by reformatting the drive to NTFS using the Disk Management utility.

See answer ID 1287 at support.wdc.com and article IDs 314463 and 184006 at support.microsoft.com for further details.

Frequently Asked Questions — Installation

Q: Why does the drive not power up?

A: Be sure the drive is plugged in to a power source.

Q: Why is the drive not recognized under My Computer or on the computer desktop?

A: If your system has a USB 2.0 PCI adapter card, be sure that its drivers are installed before connecting your

WD USB 2.0 external storage product. The drive is not recognized correctly unless USB 2.0 root hub and

host controller drivers are installed. Contact the adapter card manufacturer for installation procedures.

Q: How do I partition and reformat the drive?

A: For recommended formats for this device, search our knowlege base for answer ID 207 at support.wdc.com.

Q: Why is the data transfer rate slow?

A: Your system may be operating at USB 1.1 speeds due to an incorrect driver installation of the USB 2.0

adapter card or a system that does not support USB 2.0.

If your system includes a PCI slot, you can achieve Hi-Speed USB transfer rates by installing a USB 2.0 PCI

adapter card. Contact the card manufacturer for installation procedures and more information.

Note: If an additional external drive is connected to the WD product, USB bandwidth is shared and may affect

performance.

How to Answer ID

install, partition, and format the drive in Windows XP 207

install, partition, and format the drive in Windows 2000 34

format the drive to Mac OS format 287

obtain and reinstall the original software included on My Book 1425

format the drive to the FAT32 file system** 1364

use the drive on a Macintosh and a PC simultaneously 291

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