ViewSonic SC-T35 Manual de usuario
SC-T35/SC-T45/SC-T46/SC-T47
ViewSonic Device Manager
User Guide
i
Copyright and Trademark Statements
© 2014 ViewSonic Computer Corp. All rights reserved.
This document contains proprietary information that is protected by copyright. No part of this document may
be photocopied, reproduced, or translated to another language without the prior written consent of ViewSonic
Computer Corp.
Limitation of Liability
While reasonable eorts have been made to ensure the accuracy of this manual, the manufacturer and distributor
assume no liability resulting from errors or omissions in this manual , or from the use of the information contained
herein.
Trademark statements
Microsoft and Windows are trademarks of the Microsoft group of companies.
Citrix, ICA, and XenApp are trademarks of Citrix Systems, Inc. and/or one or more of its subsidiaries, and may be
registered in the United States Patent and Trademark Oce and in other countries.
VMware and VMware View are trademarks or registered trademarks of the VMware, Inc.
GraphOn and GO-Global are registered trademarks and the GO logo is a trademark of GraphOn Corporation.
The Firefox logo is a registered trademark of Mozilla Foundation or Mozilla Corporation.
Adobe and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the
United States and/or other countries.
Other product names mentioned herein are used for identication purposes only and may be trademarks and/or
registered trademarks of their respective companies.
ii
About This User’s Manual
This manual provides the basic information on how to manage ViewSonic thin clients with the ViewSonic Device
Manager console.
Manual Structure and Subjects
Chapter Subject
1 Provides an overview of the ViewSonic Device Manager console.
2Gives detailed instructions on how to install and upgrade ViewSonic Device
Manager.
3 Provides instructions on how to manage clients with ViewSonic Device Manager.
4Provides basic instructions on client conguration.
Notes, Tips, and Warnings
Throughout this manual, the notes, tips, and warnings in the following formats are used to provide important
information, useful advice, and prevent injuries to you, damage to your devices, or loss of data on your system.
NOTE
• A note provides important information for a specic situation.
TIP
• A tip gives a piece of useful advice to perform a task more eciently.
WARNING
• A warning provides crucial information that must be followed to prevent injuries to
you, damage to your devices, or loss of data on your system.
Style Conventions
The following styles are used throughout this manual while referring to operational items on input devices,
hardware panels, or application interfaces.
Item Style Example
keys on the keyboard bold F11, N, B, S
application windows, menus,
or entry lists
rst letter
capitalized Add window, Firmware list, Client list, Command menu
buttons or tabs on a window,
toolbars, taskbar, or menu bold OK, Next, Start, System tab
options on a window, screen,
list, or menu bold I accept the agreement, Scan by IP Range,
Update Firmware, Push Settings
selecting a series of options bold Start > All Programs > ViewSonic > ViewSonic Device
Manager
Table of Contents
Copyright and Trademark Statements i
Limitation of Liability i
Trademark statements i
About This User’s Manual ii
Manual Structure and Subjects ii
Notes, Tips, and Warnings ii
Style Conventions ii
1 Overview 1
1.1 Introduction 2
1.2 Features 2
1.3 Supported Platforms 3
1.4 Supported Endpoint Devices 3
1.5 Minimum System Requirements 3
2 Installing and Upgrading ViewSonic Device Manager 4
2.1 Installing ViewSonic Device Manager 5
2.2 Installing Java Software 9
2.3 Initial Setup 10
2.4 Upgrading ViewSonic Device Manager 12
2.5 Uninstalling ViewSonic Device Manager 12
3 Using ViewSonic Device Manager 13
3.1 ViewSonic Device Manager 14
3.1.1 Interface Overview 14
3.1.2 Available Tasks at a Glance 15
3.2 Establishing a Basic Administration Environment 16
3.2.1 System Tab Overview 16
3.2.2 Available Tasks at a Glance 17
3.2.3 Managing Accounts for Administration 18
3.2.4 Managing Thin Client Firmware Files 19
3.2.5 Managing WES Package Files 22
3.2.6 Managing Client Snapshots 25
3.2.7 Managing Certicates of Remote Computers 27
3.2.8 Conguring Remote Deployment Settings 29
3.2.9 Selecting the Service IP of ViewSonic Device Manager 31
3.2.10 Conguring Auto-Logout for ViewSonic Device Manager 32
3.2.11 Conguring the Database Source of ViewSonic Device Manager 32
3.2.12 Selecting the Interface Language of ViewSonic Device Manager 34
3.2.13 Backing Up the Management Database 34
3.2.14 Managing Database Archive Files 35
3.2.15 Restoring a Database Archive File 36
3.2.16 Scheduling Automatically Performed Tasks 36
3.3 Adding Clients into a Managed Group 40
3.3.1 Scan Tab Overview 40
3.3.2 Available Tasks at a Glance 40
3.3.3 Client Detection and Management 40
3.3.4 Discovering Clients in the Whole Range of a Local Network 41
3.3.5 Discovering Clients in a Specied Range of IP Addresses 43
3.3.6 Creating and Managing an IP Range List 44
3.3.7 Discovering Clients using a Predened IP Range List 45
3.4 Managing All Your Clients 47
3.4.1 Thin Clients Tab Overview 47
3.4.2 Available Tasks at a Glance 48
3.4.3 Creating Client Groups 49
3.4.4 Managing Client Groups 50
3.4.5 Moving Clients to Another Group 51
3.4.6 Deleting Clients from a Group 52
3.4.7 Understanding Client Status Icons 53
3.4.8 Client Settings 54
3.4.9 Creating Setting Prole Groups 56
3.4.10 Managing Setting Prole Groups 57
3.4.11 Creating Client Setting Proles 58
3.4.12 Managing Client Setting Proles 61
3.4.13 Using Individualized Client Settings 64
3.4.14 Using Hybrid Client Settings 65
3.4.15 Pushing Settings to Clients through Your Local Network 67
3.4.16 Pulling Client Settings through Your Local Network 71
3.4.17 Pushing Certicates of Remote Computers to Clients 74
3.4.18 Sending Messages to Clients 75
3.4.19 Editing or Viewing the Basic Information about a Client 76
3.4.20 Rebooting Clients through Your Local Network 77
3.4.21 Shutting Down Clients through Your Local Network 80
3.4.22 Waking Clients through Your Local Network 83
3.4.23 Updating Client Firmware 86
3.4.24 Installing Software Packages 87
3.4.25 Taking Client Snapshots 89
3.4.26 Restoring Client Snapshots 90
3.4.27 Assisting a Client User Remotely 91
3.4.28 Exporting Client Data 93
3.4.29 Digging Out Proles, Clients, or Event Logs with Quick Search 93
3.4.30 Digging Out Clients with Filters 94
3.4.31 Managing Your Filters 96
3.5 Viewing and Managing Event Logs 98
3.5.1 Logs Tab Overview 98
3.5.2 Available Tasks at a Glance 98
3.5.3 Viewing Event Logs 99
3.5.4 Exporting Event Logs 100
3.5.5 Emptying Event Logs 100
3.6 Viewing Software Information 102
3.6.1 About Tab Overview 102
3.6.2 Available Tasks at a Glance 102
3.6.3 Viewing Information on ViewSonic Device Manager 103
3.6.4 Viewing ViewSonic Contact Information 103
3.6.5 Viewing ViewSonic Software License Agreement 103
3.7 Accessing ViewSonic Device Manager Remotely with a Web Browser 104
4 Conguring Client Settings 109
4.1 Desktop Virtualization and Client Conguration 110
4.2 Client Settings at a Glance 110
4.3 Editing or Adjusting a Group Conguration 114
4.4 Editing or Adjusting an Individual Conguration 116
4.5 Conguring Client Settings with ViewSonic Client Setup 118
1
Overview
1
This chapter provides an overview of the ViewSonic Device Manager
console.
1.1 Introduction
A brief introduction to ViewSonic Device Manager 2
1.2 Features
The key features of ViewSonic Device Manager 2
1.3 Supported Platforms
Operating systems supported by ViewSonic Device
Manager
3
1.4 Supported Endpoint Devices
Client devices supported by ViewSonic Device Manager 3
1.5 Minimum System Requirements
The minimum system requirements for the installation
and operation of ViewSonic Device Manager
3
Overview
Introduction
2
1.1 Introduction
Desktop virtualization provides a new perspective to reconsider the design and implementation of an IT
infrastructure. In a desktop virtualization infrastructure, a station is no longer a cumbersome desktop, but simply an
endpoint device for users to access delivery services from the server(s).
With the introduction of the desktop virtualization technologies, you can considerably benet from:
• On-demand application / desktop access
• Centralized management of work environments
• Drastically reduced endpoint software/hardware issues
• Simplied system maintenance
• Improved system security
• More scalability with low-cost endpoint devices
But still you need a powerful software for managing a large number of endpoint devices in a desktop virtualization
infrastructure. The ViewSonic Device Manager console is designed to ll the need. It enables you to remotely deploy,
manage, update clients, and assist users from a single computer. You can manage and update clients simply and
quickly in groups with a exible and secure mechanism. Additionally, you can remotely assist users in resolving
problems or conguring local settings.
1.2 Features
The key features of ViewSonic Device Manager are:
• Pushing custom settings to a large number of clients
• Updating rmware and installing software packages for clients
• Taking client snapshots for mass deployment, system backup, and recovery
• Rebooting, powering o, and waking clients through the local network
• Scheduling automatically performed tasks
• Helping users to troubleshoot problems remotely
• Identifying clients and managing IT assets with automatically-captured client information
Overview
Supported Platforms
3
1.3 Supported Platforms
ViewSonic Device Manager supports the following operating systems:
• Windows 7
• Windows 8
• Windows Server 2003
• Windows Server 2008
• Windows Server 2008 R2
• Windows Server 2012 / 2012 R2
1.4 Supported Endpoint Devices
ViewSonic Device Manager supports the following ViewSonic client family:
x86 based
• SC-T45
• SC-T46
• SC-T47
ARM based
• SC-T35
NOTE
• The supported client list above is not exhausted; newly developed models may be
included in the future.
• For more information on detailed specications of dierent models, please visit our
website at www.ViewSoniccorp.com.
1.5 Minimum System Requirements
The minimum system requirements for the installation and operation of ViewSonic Device Manager are as follows:
• Pentium 4, 1.0 GHz processor or the equivalent
• 512 MB of free system memory
• 2 GB of free disk space for installation / 100 GB or more for rmware and snapshot management
• 10/100 Mb Ethernet network adapter / network interface card
• Java software or Java Runtime Environment (for the Shadow feature, see page 99)
4
Installing and Upgrading ViewSonic Device Manager
2
This chapter gives detailed instructions on how to install and
upgrade your ViewSonic Device Manager.
2.1 Installing ViewSonic Device Manager
The installation of ViewSonic Device Manager 5
2.2 Installing Java Software
The installation of Java Software or Java Runtime
Environment
9
2.3 Initial Setup
The initial setup of ViewSonic Device Manager 10
2.4 Upgrading ViewSonic Device Manager
The upgrade of ViewSonic Device Manager 12
2.5 Uninstalling ViewSonic Device Manager
The uninstallation of ViewSonic Device Manager 12
Installing and Upgrading ViewSonic Device Manager
Installing ViewSonic Device Manager
5
2.1 Installing ViewSonic Device Manager
To install ViewSonic Device Manager on your computer, please follow the steps below:
NOTE
• Before proceeding, ensure that:
Your operating system is supported (see section 1.3 on page 4)
Your computer meets system requirements (see section 1.5 on page 4)
• To install a newer version of ViewSonic Device Manager, it’s recommended
to install it directly without uninstalling the current ViewSonic Device Manager.
For more information on how to upgrade your ViewSonic Device Manager, please
refer to section “2.4 Upgrading ViewSonic Device Manager” on page 12.
1. Get a copy of the installation program of ViewSonic Device Manager for your computer.
2. Log in to your computer with an administrator account, and then locate and double-click that program.
3. Select the language used during the installation.
4. The Setup Wizard appears.
5. Click Next to continue.
NOTE
• It may take a few seconds for the wizard to enter the next page/step while preparing
for the installation of ViewSonic Device Manager.
Otros manuales para SC-T35
4
Este manual sirve para los siguientes modelos
3
Tabla de contenidos
Otros manuales de Servidor de ViewSonic
ViewSonic
ViewSonic SC-T35 Manual de usuario
ViewSonic
ViewSonic SC-T25 VTOS Manual de usuario
ViewSonic
ViewSonic SC-T45 Manual de usuario
ViewSonic
ViewSonic SC-T45 Manual de usuario
ViewSonic
ViewSonic SC-T35 Manual de usuario
ViewSonic
ViewSonic SC-T35 Manual de usuario
ViewSonic
ViewSonic SC-T45 Manual de usuario
ViewSonic
ViewSonic SC-T47 Manual de usuario
ViewSonic
ViewSonic SC-T35 Manual de usuario
ViewSonic
ViewSonic SC-T25 VTOS Manual de usuario
