US Robotics USR8200 Manual de usuario
USR8200 Firewall/VPN/NAS
Guide d'installation
Installationsanleitung
Guida all'installazione rapida
Guía breve de instalación
Beknopte installatiegids
R24.0483.00
Quick Installation Guide .........................................................................1
Guide d'installation rapide .....................................................................7
Guida all'installazione rapida .................................................................13
Installationsanleitung.............................................................................19
Beknopte installatiegids.........................................................................25
Guía breve de instalación .......................................................................31
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USR8200 Firewall/VPN/NAS
Quick Installation Guide
Package Contents:
• USR8200 Firewall/VPN/NAS
•QuickInstallationGuide
• One (1) Ethernet cable
• 12VDC power supply
• Installation CD-ROM
Connecting the USR8200 Firewall/VPN/NAS
Note: For the most updated information, visit: http://www.usr.com/support
You can also refer to the User Guide on the U.S. Robotics Installation CD-ROM for more
detailed information.
Prepare for installation
Note: Your model number is 8200. You can find your serial number on the bottom label of
the USR8200 Firewall/VPN/NAS and on the side of the package. Write your serial number
down. If you ever need to call our Technical Support department, you will need this number
to receive assistance.
Step One: Turn off your computer and cable or DSL
modem. Using an Ethernet cable, connect your USR8200
Firewall/VPN/NAS to your WAN source.
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Step Two: Using an Ethernet cable, connect your
computer to a LAN port on the USR8200. Repeat this
step for any additional computers.
Step Three: Connect a USB and/or FireWire hard
drive, if available. You can also connect a USB printer,
if available.
Step Four: Turn on your cable or DSL modem. Turn on
your printer or hard drive, if applicable. Connect the included
power adapter to the USR8200 Firewall/VPN/NAS. Plug the
power adapter into a standard power outlet. Turn on your
computer.
Launch a Web browser. In the location or address line of your Web browser, type http://usr8200
to access the Web-based Management. This will advance you to the Welcome screen where you
can select your corresponding browser and, if need be, bookmark or add the Web-based Manage-
ment URL to your Favorites folder. Click OK.
This will advance you to the Login Setup screen. Here you will create and enter a user name and
password in the corresponding fields. Click OK. When the Configuration Utility launches, enter
the appropriate information to configure the USR8200 Firewall/VPN/NAS. For more detailed con-
figuration information, go to the User Guide on the Installation CD-ROM or go to the Support area
at www.usr.com
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Congratulations! The installation procedure is now complete.
Troubleshooting
I can’t connect to the Web-based Management utility of the USR8200 Firewall/VPN/NAS.
Possible Solution:
Make sure all the Ethernet cables are properly and securely connected and the power cord is plugged in.
Possible Solution:
Keep in mind that the user assigned password is case sensitive. Try case variations of the password if you can-
not access the utility. If you are still unable to log into the USR8200 Firewall/VPN/NAS, you may want to reset
the router to the factory default settings. Press the reset button located on the back of the USR8200 Firewall/
VPN/NAS. The PWR LED will turn amber, the WAN LED will blink, and the USB1, USB2, and 1394 LEDs will turn
on and off in sequence. When the USB1, USB2, and 1394 LEDs are all green, release the Reset button. This will
reset the USR8200 Firewall/VPN/NAS to the factory default settings. Launch your Web browser and type http:/
/usr8200 to access the Web-based Management. This should allow you to manually assign a new password.
Possible Solution:
Go to the User Guide on the U.S. Robotics Installation CD-ROM and perform all the steps in the “Before You
Begin” section. If you have a Static IP address for your computer and do not select the Obtain an IP address
automatically option, you will not be able to connect to the USR8200 Firewall/VPN/NAS.
Possible Solution:
Make sure that your computer is using an IP address that is within the default range of 192.168.1.xxx. Make sure
the address of the subnet mask is 255.255.255.0. If necessary, the Default Gateway should be 192.168.1.1 To
verify all these settings, perform the following steps:
Windows 95, 98, or Me Users:
Click Windows Start and then Run. Type winipcfg and click OK. Check the IP Address, Subnet Mask, Default
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Gateway, and DNS server data to make sure they are correct. If the information is not correct, click Release
All and then click Renew All.
Windows NT, 2000, XP, or 2003 Server Users:
Click Windows Start and then Run. Type cmd and click OK. At the DOS prompt, type ipconfig /all. Check the
IP Address, Subnet Mask, Default Gateway, and DNS server data to make sure they are correct. If the infor-
mation is not correct, type ipconfig /release and press ENTER. Then, type ipconfig /renew and press ENTER.
If you are still unable to connect to the USR8200 Firewall/VPN/NAS, refer to the ping procedure in the User
Guide on the Installation CD-ROM.
Linux Users:
Login into the system as a super-user, by entering su at the prompt. Type ifconfig to display the network
devices and allocated IP’s. Type pump -i dev, where dev is the network device name. Type ifconfig again to
view the new allocated IP address. Some of the newer Linux distributions may not include "pump." If this is
the case, you will need to restart your network.
Possible Solution:
You need to verify the connection setting of your Web browser and that the HTTP Proxy feature of your Web
browser is disabled. You need to do this so that your Web browser can read the configuration pages inside your
USR8200 Firewall/VPN/NAS. Launch your Web browser.
Internet Explorer users: Click Tools, Internet Options, and then the Connections tab. Select Never dial a
connection, click Apply, and then click OK. Click Tools again, then click Internet Options. Click the Connec-
tions tab, and click the LAN Settings button. Clear all the check boxes and click OK. Click OK.
Netscape Navigator users: Click Edit, Preferences, and then double-click Advanced in the Category window.
Click Proxies, select Direct connection to the Internet, and then click OK. Click Edit again, then click Prefer-
ences. Under Category, double-click Advanced, then click Proxies. Select Direct connection to the Internet
and click OK.
I don’t know what type of devices I can use with the USR8200 Firewall/VPN/NAS’s USB or Firewire ports.
Possible Solution:
The USB and FireWire ports on the USR8200 Firewall/VPN/NAS can only be used to connect USB printers or
USB or FireWire storage class devices, such as hard drives. USB or FireWire modems, scanners, or digital cam-
eras cannot be connected to the USR8200 Firewall/VPN/NAS. The USB ports and FireWire port on the USR8200
Firewall/VPN/NAS can be used with multiple hard drives, but not used as additional connections to the same
device.
I can’t access the Internet.
Possible Solution:
Make sure the power cord and all the Ethernet cables are connected correctly. This includes the cables connect-
ing the USR8200 Firewall/VPN/NAS, the modem, and all the computers. Press the reset button located on the
back of the Secure Storage Router. The PWR LED will turn amber, the WAN LED will blink, and the USB1, USB2,
and 1394 LEDs will turn on and off in sequence. When the USB1, USB2, and 1394 LEDs are all green, release the
Reset button. This will reset the USR8200 Firewall/VPN/NAS to the factory default settings. Launch your Web
browser and type http://usr8200 to access the Web-based Management. This should allow you to manually
assign a new password. If you are still unable to access the Internet, refer to the Troubleshooting Ping Proce-
dure section in the User Guide on the U.S. Robotics Installation CD-ROM and refer to the documentation for
your modem.
I do not know how to configure the TCP/IP protocol to work with the USR8200 Firewall/VPN/NAS and I need
to know if my IP address is Static or Dynamic.
Possible Solution:
If you have cable or DSL service, you most likely have a Dynamic IP address. You should always check with your
service provider to verify this information, since some providers will assign Static IP addresses. If you have a
Dynamic IP address, select Dynamic IP Address in the WAN Setup area of the Configuration Utility and the
USR8200 Firewall/VPN/NAS will automatically obtain the information it needs from your service provider.
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If you have a Static IP address, select Static IP Address in the WAN Setup area of the Configuration Utility.
Possible Solution:
You have the TCP/IP protocol installed, but it is not configured to work with the USR8200 Firewall/VPN/NAS.
1. Click Windows Start, Settings, then click Control Panel.
2. Double-click the Network icon. Click the Configuration tab and select the TCP/IP line that has been
assigned to your network card.
3. Click the Properties button to set the TCP/IP protocol for the USR8200 Firewall/VPN/NAS.
4. There are two setting methods to configure the IP:
• To obtain the IP automatically through the DHCP server, perform the following step: Click the IP
Address tab, and select Obtain an IP address automatically. This is the preferred method for con-
figuring computers.
• To configure the IP manually, perform the following steps:
a.) Click the IP Address tab. Click Specify an IP address. Enter values in the IP Address field and in
the Subnet Mask field. The default IP address of this product is 192.168.1.1 You should use
192.168.1.xxx (xxx is between 100 and 199) for IP Address field and 255.255.255.0 for Subnet
Mask field.
b.) Click the Gateway tab. Add the IP address of this product (default IP is 192.168.1.1) in the New
gateway field and click Add.
Contact your ISP to get the necessary DNS values. Click the DNS Configuration tab. Add the DNS values into the
DNS Server Search Order field and click Add.
After installing the TCP/IP communication protocol, you can use the ping command to check if your computer
has successfully connected to the USR8200 Firewall/VPN/NAS.
For more troubleshooting information or for advanced wireless configuration options, refer to the User Guide
on the Installation CD-ROM or go to www.usr.com/support
Are You Still Having Problems?
1. Go to the User Guide on the Installation CD-ROM.
More configuration and troubleshooting information is available in the User Guide on the Installation
CD-ROM.
2. Go to the Support section of the U.S Robotics Web site at www.usr.com.
Many of the most common difficulties users experience have been addressed in the FAQ and Troubleshoot-
ing Web pages for your specific product. Your product number is USR8200. You may need to know this to
obtain information on the U.S. Robotics Web site.
3. Call the U.S. Robotics Technical Support department.
Technical questions about U.S. Robotics products can also be answered by technical support specialists.
Country Voice Online Support Hours
United States (888) 216-2850 http://www.usr.com/emailsupport 9:00 A.M. - 5:00 P.M., M-F CST
Canada (888) 216-2850 http://www.usr.com/emailsupport 9:00 A.M. - 5:00 P.M., M-F CST
Austria 07 110 900 116 http://www.usr.com/emailsupport/de 7:45A.M.–4:45P.M.,M-F
France 082 507 0693 http://www.usr.com/emailsupport/fr 8:00A.M.–5:00P.M.,M-F
Germany 01805671548 http://www.usr.com/emailsupport/de 7:45A.M.–4:45P.M.,M-F
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Italy 848 80 9903 http://www.usr.com/emailsupport/it 9:00A.M.–6:00P.M.,M-F
Norway +47 23 50 0097 emea_modemsupport@usr.com 9:00A.M.–5:00P.M.,M-F
Portugal +351 (0)21 415 4034 http://www.usr.com/emailsupport/pt 9:00A.M.–5:00P.M.,M-F
Spain 902 117 964 http://www.usr.com/emailsupport/es 9:00A.M.–5:00P.M.,M-F
UK 0870 844 4546 http://www.usr.com/emailsupport/uk 8:45A.M.–5:45P.M.,M-F
For current support contact information, go to the following web site: http://www.usr.com
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