uPunch HN3000 Manual de usuario

HN3000/HN4000
Product Manual

TABLE OF CONTENTS
1.0 Introduction ....................................1
2.0 Mounting the HN3000/HN4000 ................. 2
3.0 Setting Up Your Optional uPunch Account ........ 4
3.1 Creating Your Account ..........................4
3.2 Adding Departments and Employees.............9
3.2.1 Adding Departments ...........................10
3.2.2 Adding Employees ..............................11
4.0 Setting Up the HN3000 .........................13
4.1 Overview of the HN3000....................... 13
4.2 Changing the Settings in the HN3000 ...........14
5.0 Using the HN3000 ............................26
5.1 Understanding Time Cards .....................26
5.2 Punching Time Cards...........................27
5.3 HN3000 Error Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . 27
5.4 Resetting the HN3000 .........................28
6.0 Setting Up the HN4000........................29
6.1 Overview of the HN4000.......................29
6.2 Changing the Settings in the HN4000...........30
7.0 Using the HN4000 ............................44
7.1 Understanding Time Cards .....................44
7.2 Punching Time Cards...........................44
7.3 Time Card Calculations .........................45
7.4 HN4000 Error Codes ..........................47
7.5 Resetting the HN4000 .........................48
7.6 Examples of Time Calculations..................48
8.0 Replacing HN3000/HN4000 Ribbon Cartridge ..50
uPunch Warranty and Terms of Service ...........51

1
1.0 INTRODUCTION
Thank you for purchasing the HN3000/HN4000 time
clock, part of the uPunch system by Processing Point,
Inc. The uPunch HN6000 Bundle includes the HN4000
time clock and the uPunch HN5000 Bundle includes
the HN3000 time clock. This document will guide you
through the steps of mounting and setting up your time
clock, with an overview of the features and functionality
of the time clock. It will also provide steps on setting up
your optional uPunch account.
HN3000
Non-Calculating
Time Clock
HN4000
Calculating
Time Clock

2
2.0 MOUNTING THE HN3000/
HN4000
Install the time clock away from excessive moisture,
extremely low or high temperatures, direct sunlight, dust,
mechanical vibration, and shock. Installation should also
take place away from the source of noise or electrical
interference.
Follow these steps to mount your time clock to a wall:
1. Drill two holes in the wall, 1/10” in diameter and
4 1/2” apart.
2. Insert the two dowels into the wall and then
insert the two screws into the dowels.
3. Hang the time clock on the screws.
The ideal height is 36–40” from the base to the
ground.

3
Cautions
To reduce the risk of re or shock hazard, observe the
following instructions carefully.
1. Disconnect the power before cleaning the time
clock. Do not use liquid or aerosol cleaners; use
only a damp cloth.
2. Never spill liquid of any kind on the time clock.
3. Do not overload wall outlets and extension cords,
as this may cause the time clock to malfunction.
4. Never place or press objects into the time clock,
as this may cause a short circuit between parts
and result in burning equipment.
5. Always plug the time clock into a surge protector
or uninterruptible power supply (UPS). If a surge
protector is not used and there is a power surge,
your warranty may become void.

4
3.0 SETTING UP YOUR
OPTIONAL uPUNCH
ACCOUNT
uPunch time clocks include optional free cloud software.
This section describes the steps you will take to create
a new uPunch account and set up departments and
employees.
3.1 Creating Your Account
1. Open your web browser and visit:
www.trackmypunch.com/signup
2. Enter the Dealer ID and Serial Number,
then click Submit.
The Dealer ID can be found on a sticker on the
outside of the time clock box and on the cover of
this document. The Serial Number can be found on
a sticker on the time clock and on the shrink wrap
around the time clock. If either number is missing,
please contact Customer Support at support@
trackmypunch.com or 1-800-518-8925.

5
3. Enter your company information, then click
Next Step.
The “Site Name” eld allows you to customize
your uPunch login page, which you and your
employees will use to log in to the system. Specify
an easy URL extension (web address) for you to
remember. You may wish to use a shortened version
of your company name (e.g., trackmypunch.com/
owershoppe). The URL extension cannot be longer
than 20 letters or numbers and cannot contain
special characters or spaces.
4. Select 1 Year Warranty or Lifetime Warranty,
then click Conrm.
When you enroll in the Lifetime Warranty, you will
also enroll in the Automatic Time Card Fulllment
Plan. With this plan, your time cards will be
automatically shipped to you. Enter the shipping
information for the time card shipments.
Both warranties also include enrollment into the
Lifetime Tradeup Program, which allows you to
trade in your HN3000/HN4000 for a free uAttend
CB6000 time clock.

6
5. Enter plan data, then click Calculate if you have the
Lifetime Warranty. Click Submit.
You will be prompted to enter the number of
employees who will use the system, the pay period
frequency, and the frequency that you would like
time cards shipped to you.
You will also select how soon your rst batch of time
cards will ship.
Based on the data you enter on this screen, the
system will automatically calculate the number of
time cards for each shipment.

7
6. Select the type of account you would like: Standard
uPunch Account or Premium uPunch Account, then
click Conrm.
STANDARD ACCOUNT PREMIUM ACCOUNT
FREE $10.00/month
20 Employees 50 Employees
5 Departments 20 Departments
Holiday Settings not
available
Allows Holiday Settings
Exporting not available Exports to Payroll
Systems
Punch Rounding not
available
Allows Punch Rounding
Saturday and Sunday
Overtime not available
Allows Saturday and
Sunday Overtime
If you choose the Standard account, you can upgrade to a
Premium account at any time.

8
7. Enter your company’s billing information, then click
Submit.
This step allows you to enter billing information for
the service. Enter the billing name, billing address,
and credit card information that you wish to use. This
information will be stored on our system (encrypted
and secure) for recurring monthly billing. The initial
charges for creating a new account will occur the
same day the account is created. All plans come
with a 30-day money back guarantee, if you are not
satised. Although the billing elds are required, you
will only be charged for the monthly service if you
have a Premium account.
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