ULTRA TEC CapTel 800i Guía del administrador

305-016603 4/10

CapTel 800i®How-to Guide

Physical Dimensions

Size: 9" x 6.5" x 7.5"

Weight: 2 lb. 10oz.

Power

AC Adapter: 6 VDC, 1670 mA

(barrel is negative)

Adapter is UL/CSA listed.

Dial Pad

Large Keys: 0.75" x 0.70"

Display

Backlit, graphical LCD color

display

320 x 240 pixels

Function Buttons

3 Programmable Speed Dial

1 Customer Service Speed Dial

Redial

Flash

Mute

Tone

Caption

Volume

Up/Down/Yes/No

Controls

Conversation: Amplification

when Captions on: 0-40 dB gain

when Captions off: 0-18 dB gain

Tone

Ringer: off, low, medium, high

(0-95 dB)

Indicator Lights

Mute

Volume Levels (1 through 12)

Captions On/Off

Handset

Type: HAC (Hearing Aid

Compatible)

Dialing

Phone Book (97 entries)

Speed Dial (3 entries)

Redial (Last 10 dialed numbers)

Connections

Telephone line: requires RJ11

connection (can be standard

analog line, VOIP, DSL, FIOS.

Does not support digital PBX

system unless analog port

available).

3.5 mm Neckloop/Headset

2.5 mm Headset with microphone

Ethernet

AC power

Approvals

FCC approved

FCC registration number:

US:D8KMM06BCAPTEL800

REN: 0.6B

Conversation Memory

Approximately 480 lines of text

CapTel 800i Specifications

CapTel is the latest innovation from

Ultratec, Inc.

450 Science Drive

Madison, WI 53711

(888) 269-7477 V/TTY

(866) 670-9134 (Spanish CapTel Customer Service)

Email: CapTel@CapTel.com

Fax: (608) 204-6167

Web: www.CapTel.com

Ultratec and CapTel are registered trademarks of Ultratec, Inc.

Customer Service: 888-269-7477 CONGRATULATIONS •1

Congratulations on

Choosing CapTel!

Welcome to the Captioned Telephone – CapTel! With CapTel, you can see

captions of everything people say over the phone, letting you enjoy calls

with confidence.

Please take a moment to read this guide and learn:

• How to start using your CapTel phone

• How your CapTel phone works

• How to get help when you have questions

We want the CapTel phone to be enjoyable and convenient for you.

As you use your new phone, we welcome your questions and comments.

If we can help, please call – you can even call using your new CapTel phone.

Sincerely,

CapTel Customer Service

1-888-269-7477

www.CapTel.com

Congratulations on Choosing CapTel ........................1

Overview – How CapTel Works..................................4

Section 1: Getting Started ........................................5

What is in the box..............................................................5

Overview of CapTel 800i phone .........................................6

Using a headset or neckloop (optional)............................11

Setting up your CapTel 800i .............................................12

Getting help .....................................................................16

Section 2: Making and Answering Calls ..................17

Dialing a phone number directly.....................................18

Calling using the Speed Dial buttons ...............................19

Calling a number in the Phone Book...............................20

Answering an incoming call.............................................21

Turning captions on/off during a call ..............................22

Adjusting the volume.......................................................22

Adjusting the sound – TONE ............................................23

Knowing what sounds are on the line..............................24

Section 3: Viewing Captions ...................................25

Turning captions on/off during a call ..............................26

Reviewing captions during a call .....................................26

Reviewing captions after hanging up...............................27

Saving conversations........................................................28

Deleting all conversations................................................29

Changing the caption font size.........................................31

Setting the color of the captions......................................33

Adjusting the brightness of the Display Screen................35

Section 4: Call History ............................................37

Using Call History to see recent calls................................38

Clearing all Caller ID entries ............................................40

2•TABLE OF CONTENTS Customer Service: 888-269-7477

TABLE OF CONTENTS

Customer Service: 888-269-7477 TABLE OF CONTENTS •3

Section 5: Using the Phone Book ...........................41

Adding a new contact to your Phone Book......................42

Dialing a phone number from the Phone Book...............44

Editing an existing contact in the Phone Book ................45

Removing a contact from your Phone Book ....................47

Section 6: Using Speed Dial Buttons.......................48

About the Speed Dial buttons..........................................48

Saving phone numbers in the Speed Dial buttons ...........49

Editing phone numbers in the Speed Dial buttons ..........50

Dialing with the Speed Dial buttons ................................51

Section 7: Seeing Captions of Your Answering

Machine and Voice Mail Messages .........52

Seeing captions of your Answering Machine messages ....53

Connecting an external Answering Machine ....................54

Seeing captions of your Voice Mail messages...................55

Section 8: Telephone Settings ................................57

Setting the Captions Default to on/off .............................58

Adjusting the volume of the Ringer .................................60

Setting the pitch of the Ringer.........................................61

Turning the Ringer switch on/off .....................................62

Setting your CapTel phone for Tone/Pulse dialing ...........63

Turning on Spanish captions............................................64

Turning keypad lights on/off............................................66

Using Call Waiting ............................................................67

Dialing 911 with your CapTel 800i ...................................68

Updating your CapTel phone ...........................................69

Problem Solving .....................................................70

Care and Safety.......................................................73

Index ......................................................................74

The CapTel 800i connects to both your telephone service and to

your Internet service. Every time you make a telephone call, the

phone automatically connects to a free Captioning Service over the

Internet. An operator at the Captioning Service uses voice

recognition technology to generate captions of everything your

caller says, and sends the captions back to your CapTel 800i phone.

You can enjoy conversations over the phone with the added help

of written captions in case you miss anything.

NOTE: The CapTel 800i phone does not generate captions of the

phone call on its own. The phone works with the Captioning Service

(over the Internet) to display captions during your calls.

OVERVIEW How CapTel Works

4•HOW CAPTEL WORKS Customer Service: 888-269-7477

• CapTel 800i Phone

• Telephone Cord

• Power Adapter –

to plug into a

wall outlet

• Ethernet Cable –

to connect

to Internet

service

• CapTel Installation Guide

and CapTel How-to Guide

• Warranty Card

Customer Service: 888-269-7477 GETTING STARTED •5

SECTION 1 Getting Started

This section explains how to start using your

new CapTel 800i phone.

TOPICS:

쏋What is in the Box

쏋Overview of CapTel 800i Phone

쏋Using a Headset or Neckloop (Optional)

쏋Setting up your CapTel 800i

What is in the Box?

Your CapTel 800i includes the following parts:

Overview of CapTel 800i Phone

6•GETTING STARTED Customer Service: 888-269-7477

Customer Service: 888-269-7477 GETTING STARTED •7

1. Display Screen

Shows captions, Caller ID, Phone Book entries and more.

2. YES Button

Allows you to select items that are highlighted in the Options list,

and respond “Yes” to questions or commands on the display screen.

3. NO (Exit) Button

Allows you to respond “No” to questions or commands on the

display screen and to Exit out of the Options list.

4. UP (Back) Button

Allows you to move up through items in the Options list and move

through entries in your Phone Book or Call History. Also lets you

go back to review captions that have already scrolled off the

display screen.

4. DOWN (More) Button

Allows you to move down through items in the Options list and

move through entries in your Phone Book or Call History. Also lets

you scroll down through captions when reviewing calls.

5. CUSTOMER SERVICE Button

Our helpful customer service team is happy to help you set up and

use your CapTel 800i telephone – we’re only a button push away.

Pressing the CUST SERV button will automatically dial the CapTel

help line. In an office, you may need to dial 9 first.

NOTE: On-demand help is available during standard business hours,

Monday through Friday, from 8:00am – 5:00pm CST. Help materials are

also available online anytime at www.CapTel.com.

8•GETTING STARTED Customer Service: 888-269-7477

6. SPEED DIAL Buttons

You can quickly dial up to three frequently-called phone numbers,

just by pressing a speed dial button.

7. REDIAL Button

Lets you dial up to 10 most-recently called phone numbers. Lift the

handset and press REDIAL button to dial the last phone number

called. Leave the handset down and press the REDIAL button to

review/dial up to the last 10 numbers called.

8. FLASH Button

Some telephone service features like Call Waiting require a “hook

flash.” The hook flash is a very brief interruption of the connection

like hanging up the phone for one second. There is a brief click or

silence on the line.

9. MUTE Button

Silences the sound from your end of the conversation. When the

MUTE button is pressed (red light around the button is ON), the

person on the other end of your call will not be able to hear you.

You will still be able to hear the caller and get captions of

everything they say. To turn the Mute feature off, press the MUTE

button again (red light around the button is OFF).

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