True CS800 Manual de usuario

Troubleshooting

CS800/LC900

Bikes

Troubleshooting

Entering the Maintenance Mode

15” Touch Screen:

The Maintenance Mode is designed to help the tech determine

certain faults in the upper control boards and feedback from

the brake system.

Press and hold the top left corner of screen until the True emblem

will begin to flash after 4 seconds.

Press and hold Manual Workout Button to reveal list of options

1. Configure (Displays the current model setup)

2. Calibration (Primary use on treadmills, can see RPM here)

3. Diagnostics (Used only on treadmills)

4. Production Tests (Test the brake system)

5. Utilities (Install software, TV tuner setup, touch screen setup)

CS800/900LC Bike

CS800/LC900 Bike

CS800, LC900 Bike Self Generating

(Electromagnetic Brake) LCD 2 Window

Press the CLEAR ENTRY button until the display blinks then

immediately press and hold the ENTER button until ENTER

PASSCODE appears.

Press 20173 then ENTER. The word Production Test will appear.

Pressing the enter button will scroll through a menu of items and

are as follows.

EPROM Test. (Shows SW Version)

Key Test (Test Keys)

Display Test (Test Display)

Control Test (Not Used By Service)

HR Test (Check Polar/Contact)

Vart Test (Not Used By Service)

A/D Channels (Not Used By Service)

Brake Pedal RPM (RPM Read from brake voltage)

Watch Dog Test (Exits Production Test)

BV Set Up (Program Entertainment) See Instructions.

CS800/LC900 Bike

CS800, LC900 Bike Self Generating

(Electromagnetic Brake) LCD 2 Window

Manager Mode: 10101

Press the CLEAR ENTRY button until the display blinks then

immediately press and hold the ENTER button until ENTER

PASSCODE appears.

Press 10101 then ENTER. The word configure will appear.

Pressing the enter button will scroll through a menu of items and are

as follows.

Language (English, Spanish, German, French)

Units (English, Metric)

Max Time (45)

Default Time (30)

Pause Time (15 Sec)

Pulse Priority (Contact)

Operation Mode (Normal)

Man Operation (Mets)

Sound Enable (On/Off)

Smart Start Enable (On/Off)

Happy Mode (On/Off)

C Safe Enable (On/Off)

C Safe Auto (On/Off)

Default Weight (150)

Cal Slope (0.6666)

Cal Offset (0.0000)

Power Factor (1.0000)

Massage Backlight (15)

Matrix Backlight (32)

Message Contrast (35)

Matrix Contrast (45)

Factory Defaults (Off)

CS800/LC900 Bike

CS800, LC900 Bike Self Generating

(Electromagnetic Brake) LCD 2 Window

Press the CLEAR ENTRY button until the display blinks then

immediately press and hold the ENTER button until ENTER

PASSCODE appears.

Press 48362 then ENTER. The word Production Test will appear.

Pressing the enter button will scroll through a menu of items and are

as follows.

Configure

Model

Gear Ratio

Language

Units

Max Time

Default Time

Pause Time

Pulse Priority

OP Mode

Man Operation

Sound

Smart Start

Happy Mode

C Safe Enable

C Safe Auto

Def Weight

Cal Slope

Cal Offset

Pwr Factor

Mess Backlight

Matrix Backlight

Factory Default

Upon starting any bike program, if the screen will not

advance, asks if you would like to end workout, RPM

signal is not being detected at the upper console, check

the following:

1. Starting from the console assembly check to make sure

the console data cable is plugged in firmly to the console

and into the lower board and check for

disconnections/cable damage in the pedestal neck.

2. If damage is found and cable has no continuity replace

cable. If cable tests good with a meter proceed to the next

step.

3. Check to make sure there is AC voltage at the lower board

from all three phases from the generator. The white cable

on the generator cable carries the RPM voltage.

4. If there is no AC voltage on the white cable check the

continuity of the cable. If there is no continuity replace the

generator cable. If there is continuity proceed to the next

step.

5. Check the voltage across all three phases of the generator.

If there is not voltage when the generator is moving across

all three phases replace the generator. If there is voltage

across 3 phases replace lower board.

Console

Display Will Not

Advance/Resets/ No

RPM Touch Screen

CS800/LC900 Bike

1. Disconnect the console data cable on the upper panel. If there is

still full resistance, continue to the next step. If the full resistance

condition subsides, replace upper console.

2. Disconnect the console cable on the lower controller and retest for

full resistance.

3. If full resistance stops, replace the console cable.

4. If full resistance continues, disconnect the generator cable on the

controller and retest for full resistance.

5. If full resistance stops, replace the controller.

6. If full resistance continues, disconnect the generator cable from the

generator assembly.

7. If full resistance stops, replace the generator cable.

8. If full resistance continues, replace the generator assembly.

Full Resistance

When Pedaling

Begins

1. Leaving the console cable plugged into the upper console,

probe the console cable on pin 9 (Control Out) and pin 4 (GND)

for Volts DC. Press the workload up button (+) on the upper

console. Voltage should increase as resistance increases.

Check for same at the lower board also. (If there is voltage at

the upper and not the lower board replace the data cable)

2. If the voltage does not increase, replace the upper console.

3. If the voltage increases, check the coil cable for Volts DC on the

lower board, with the cable connected to the controller. Dig

through the glue and probe both cables. Voltage should

increase as resistance is increased.

4. If there is no increase in voltage at the controller, replace the

controller.

5. If there is a voltage increase at the controller, probe the coil

cable connector at the base of the generator for DC Volts.

Voltage should increase as resistance command increases.

Note: You must leave the coil cable connected and probe the

back of the connector to get an accurate reading.

6. If there is no voltage increase at the coil cable connector,

replace the coil cable.

7. If there is voltage increase at the coil cable connector, replace

the generator assembly. 8

No Resistance

CS800/LC900 Bike

The touch screen console requires a DC power supply to

operate. follow the steps below to determine the component

issue.

1. Disconnect the 2 conductor power cable (red and black) at the

upper board and probe for 12 VDC

2. If you test 12 VDC at the upper, replace the console.

3. If there is not 12 VDC at the upper probe for 12 VDC at the

power supply under shroud.

4. If there is 12 VDC at the power supply replace the intermediate

power cable.

5. If there is no 12 VDC, check for 120 VAC coming in to the

power supply. If there is 120 VAC replace the power supply.

No Console

Display Touch

Screen

CS800/900LC Bike

1. Disconnect the console cable from the upper console.

2. Check for 12 VDC on pins 1 (+12V), and 4 (GND), and check for

12 VDC on pins 2 (+12V), and 4 (GND). 11 &12= 12v, 9 & 10=

gnd

3. If 12 VDC is found across both pins, replace the upper console.

4. If 12 VDC is not found, check for continuity on the console cable.

5. If there is no continuity, replace the console cable.

6. If there is continuity on the console cable, locate the VCON LED

and GEN+ LED on controller.

7. If GEN+ LED is illuminated when pedaling and the VCON LED is

not lit, replace the controller.

8. If GEN + LED is not illuminated, check for Volts AC from the

generator cable (black and white wires) connected to J1 on the

controller. The reading should be approximately 50-80 Volts AC

at slow speed.

No Power/Console

Display Not

Powering Up 2

Window Display

CS800/LC900 Bike

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