Section 2 / Warranty & Policies
Manual | Rev. 2 | Doc. No.: 7771
Warranty & Policies
WARRANTY
The following is an abbreviated version of Trenton Systems’ warranty policy for motherboard
products. For a complete warranty statement, contact Trenton Systems or visit our website at
www.trentonsystems.com.
Board-level products manufactured by Trenton Systems are warranted against material and
manufacturing defects for five years from date of delivery to the original purchaser. Buyer agrees
that if this product proves defective Trenton Systems, Inc. is only obligated to repair, replace or
refund the purchase price of this product at Trenton Systems’ discretion. The warranty is void if
the product has been subjected to alteration, neglect, misuse or abuse; if any repairs have been
attempted by anyone other than Trenton Systems, Inc.; or if failure is caused by accident, acts of
God, or other causes beyond the control of Trenton Systems, Inc. Trenton Systems, Inc. reserves
the right to make changes or improvements in any product without incurring any obligation to
similarly alter products previously purchased.
In no event shall Trenton Systems, Inc. be liable for any defect in hardware or software or loss or
inadequacy of data of any kind, or for any direct, indirect, incidental or consequential damages
arising out of or in connection with the performance or use of the product or information
provided. Trenton Systems, Inc.’s liability shall in no event exceed the purchase price of the
product
RETURN POLICY
A Service Order Number, obtained from Trenton Systems prior to return, must accompany
products returned for repair. The customer must prepay freight on all returned items, and the
customer is responsible for any loss or damage caused by common carrier in transit. Items will be
returned from Trenton Systems via Ground, unless prior arrangements are made by the customer
for an alternative shipping method.
To obtain a Service Order Number, call us at (800) 875-6031 or (770) 287-3100 or email our
Technical Support Team at support@trentonsystems.com. We will need the following information:
Return company address and contact
Model name and model # from the label on the back of the product
Part Number and Serial number from the label on the product
Description of the failure and failure mode
