Topcom 500 Manual de usuario
Deskmaster
User Guide V2.0
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Deskmaster
1FUNCTION KEYS 6
2 DISPLAY 7
3GENERAL REMARKS 7
3.1 CONNECTION 7
3.2 PLACE 8
3.3 SECURITY NOTES 8
3.4 CLEANING 8
3.5 DISCONNECTING THE LINE CORD(S) FROM THE PHONE 8
4USER INTERFACE CONCEPT 9
4.1 Language Setting 9
4.2 Operation 9
5ESTABLISHING A PHONE CALL 10
5.1 OUTGOING CALLS 10
5.2 INCOMING CALL 11
5.3 CALL LOG 11
5.4 GROUP LISTENING 11
5.5 HANDS FREE SPEAKING 11
5.6 PREPARATORY DIALLING 12
5.7 SELECTION OF OUTGOING MSN NUMBER BEFORE DIALLING 12
5.8 SPECIAL DIALLING PROCEDURE 13
5.9 DTMF DIALLING 13
5.10 D CHANNEL SIGNALLING 13
6DIALLING WITH COMFORT 14
6.1 LAST NUMBER REDIAL 14
6.2 EXTENDED LAST NUMBER REDIAL 14
6.3 DIALLING FROM THE PHONE BOOK 14
6.4 DIALLING FROM THE NOTEBOOK 15
7DURING A PHONE CALL 16
7.1 HOLD THE LINE (BROKER, CONFERENCE) 16
7.1.1 Establishing a second call 16
7.1.2 Broker 17
7.1.3 Party Conference 17
7.2 PARKING A CONNECTION 18
7.2.1 Parking a call 18
7.2.2 Unplugging the phone 18
7.2.3 Reconnect (resume) a parked call 18
8INCOMING CALL DURING A CONNECTION 19
8.1 A 2ND INCOMING CALL (CALL WAITING) 19
9PERSONAL CONFIGURATIONS 19
9.1 CALL DIVERSION (CALL FORWARDING) 19
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9.1.1 Call fowarding enabled/disabled 20
9.1.2 Enter/Change Call Fowarding destination 20
9.2 PHONE BARRING 20
9.3 HOTLINE CALLS 21
9.4 CALL LOG 22
9.5 DISPLAYING THE SELECTED FEATURES 22
9.6 DIRECT FEATURE ACCESS 23
9.6.1 Disable function Code Display 23
10 RINGER CONFIGURATIONS 24
10.1 QUIET FUNCTION (DO-NOT-DISTURB) 24
10.1.1 Function ON 24
10.1.2 Function OFF 24
10.2 CALL FILTER 24
10.3 SETTING RINGING TONE AND VOLUME 25
10.3.1 Access to ringing tone programming 26
10.3.2 Special ringing tone 26
11 APPOINTMENT FUNCTION 27
11.1 DISPLAYING APPOINTMENTS 27
11.2 SCHEDULING A NEW APPOINTMENT 28
11.3 CHANGING OR DELETING AN APPOINTMENT 28
11.4 EXPIRY OF AN APPOINTMENT 28
12 DISPLAYING CALL CHARGES 29
12.1 REVIEW THE STORED CHARGE INFORMATION 29
12.2 CALL CHARGE DISPLAY DURING A CONNECTION 29
12.3 CALL CHARGE DISPLAY AT THE END OF A CONNECTION 29
13 PROGRAMMING AND CONFIGURATIONS 30
13.1 ALPHANUMERIC CHARACTERS 30
13.2 PROGRAMMING THE PHONE BOOK 30
13.2.1 New phonebook entry 30
13.2.2 Modifying a phonebook entry 31
13.2.3 Deleting a phonebook entry 32
13.3 PROGRAMMING THE NOTEBOOK RECORD(S) DURING A CALL 32
13.3.1 Storing a new note 32
13.3.2 Modifying and deleting notes 32
13.4 PROGRAMMING PASSWORD PROTECTION 33
13.4.1 Programme Protection ON/OFF 33
13.4.2 Modifying Passwoord 33
13.5 PROGRAMMING MULTIPLE SUBSCRIBER NUMBERS (MSN) 34
13.5.1 MSN for Voice Calls 34
13.5.2 MSN for Data Calls 34
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13.6 PROGRAMMING THE PREFIX 35
13.7 TELEPHONE RESET 36
13.8 CALLER ID DISPLAY CONFIGURATION (NUMBER, NAME, OFF) 36
13.9 USER TO USER SIGNALLING (UUS) 37
13.9.1 Programming UUS Messages 37
13.10 LEAST COST ROUTING (LCR FUNCTION) 37
14 DATA INTERFACE 39
14.1 CONFIGURATION OVERVIEW 39
14.2 ESTABLISHING INTERNET CONNECTION (WIN95®; WIN98®)39
14.2.1 Installing Modem driver into Windows 39
14.2.2 Setting Dial-Up Network 39
14.2.3 Setting Internet Protocol 40
14.2.4 Establishing Connenction witn Internet provider via Dial-Up Network 40
14.3 CTI SOFTWARE INSTALLATION 41
14.4 PC TELEPHONY WITH THE DESKMASTER PC SOFTWARE 41
14.4.1 Functions of the Deskmaster PC Application 41
14.5 DATA ACCESS WITH MODEM COMMANDS 42
15 DESKMASTER 520I ANALOG INTERFACE 42
15.1 CONFIGURATION OVERVIEW 43
15.2 TRANSFER CALL FROM ISDN PHONE TO ANALOGUE PHONE 43
15.3 KEYPAD COMMANDS ON ANALOGUE PORT 43
15.4 FLASH COMMANDS ON ANALOGUE PORT 44
15.5 MSN FOR THE ANALOG PORT 44
15.6 SELECTING THE ISDN CALL TYPE ON THE ANALOG EXTENSION 44
16 TROUBLESHOOTER 45
17 APPENDIX 46
17.1 MODEM COMMANDS (AT COMMANDS) 46
17.1.1 Basic Commands 46
17.1.2 '&' Commands 46
17.1.3 '*' Commands (Special Deskmaster Control Commands) 47
17.2 RESULT CODES 47
17.2.1 Data Codes 47
17.2.2 Voice Codes 48
17.2.3 Register 48
17.2.4 External Interfaces (Microsoft TAPI, CAPI, DDE and ODBC) 49
18 ERROR MESSAGES/CAUSES 49
19 QUICK OPERATION GUIDE 51
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Deskmaster
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123
456
789
*
01
+
-
R
ESC
OK
6
Deskmaster
1FUNCTION KEYS
1Phonebook key
2To quit an active function and return to the menu level above, to end a procedure started or a
programming sequence.
3Selection/confirmation of the menu item offered in the display.
4To go to the previous available menu item.
Correction of an entry (last character).
5To go to the next available menu item.
6Last number redial key.
7Increase loudspeaker volume.
8Decrease loudspeaker volume.
9Loudspeaker ON/OFF for Hands Free, Group Listening.
10 Hold Key: To hold call or to answer second call
11 List of unanswered calls. LED flashing = new call(s) stored.
12 Info key. LED flashing = feature programmed.
13 In idle state :
Function key. Direct function selection with 3 digit code of menu items.
In connected state :
Mute key. Will enable and disable the microphone(s) of the phone.
12
6
7
8
9
10 13
11
12
11
2
1345
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V 24 ISDN
7
Deskmaster
Fr. 03 Jan 99 00:39
ISDN
1234
2DISPLAY
1st Line
•In idle state, date and time will be displayed.
•During a connection, the number of the called party will be displayed.
•In case of a function selection, the main menu will be displayed.
2nd Line
•When programming, the selected function will be displayed. The function offered can be selected
using the OK key. Additional submenus will be indicated by an arrow in the right corner of the
line. Use the arrow keys assigned to the display to go to the right submenu.
•During a connection, the call charges will be shown in the right part of the display line, if
available on your ISDN line.
•An up-arrow sign () at the right side of the display line is the symbol for an activated So bus.
This could be the analog port, the V.24 port or any other terminal connected to the So Bus being
activated.
•The floppy disk sign () at the right side of the display is the symbol for an activated B-channel
for data via the V.24 interface.
3GENERAL REMARKS
This handbook contains the necessary information for the operation of 3 types of ISDN telephones, all
belonging to the Deskmaster family:
•Deskmaster 500i: Basic phone (without local interface ports);
•Deskmaster 510i: Phone with data port (V.24);
•Deskmaster 520i: Phone with data port and analog port (external adaptor included).
Information related to a particular version is indicated in the text, where applicable.
3.1 Connection
You connect the phone by plugging the connector of the phone line cord into one of the wall outlets
of your ISDN access (S0Bus).
1Mains Inlet (Deskmaster 520i only)
2Analog extensions, AB port (Deskmaster 520i only)
3V.24 port, PC COM port
4ISDN line port
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Deskmaster
3.2 Place
For the placement of your phone, please ensure:
•Do not place the phone in an area where it may come into contact with water and chemicals.
•Plastic support pads of the phone:
The equipment has been manufactured for usage in normal environments. Chemical influences
from the area, in which you place the phone (chemicals used for the maintenance of furniture)
may have an impact on the plastic pads.
This may then result in unwanted damage to the furniture surface. In the environment of new or
refreshed furniture, we therefore suggest you to place the phone on a nonskid mat (cloth etc.).
•Hands free speaking:
The hands free facility enables communication with the handset on hook. Other persons in the
room may then participate in the phone call.
In order to achieve best hands free quality, please mind the following:
The environment of the phone should not be covered by subjects such as piles of paper, coffee
pots etc. It is suggested to ensure a free area of at least 15 cm at the front right part of the
phone.
3.3 Security Notes
The ISDN Deskmaster has been manufactured in accordance with EN60950 :1992. The adaptor supplied
with the analog port version is also in accordance with EN60950.
The plug may only be operated at 230V mains supply. Please verify that the isolation of the adaptor is
neither damaged nor defective.
Attention: During operation, dangerous voltages may be generated in the phone. Do not try to open the phone. The
phone contains no parts, which could be repaired by the customer. The supplier does not assume any liability for usages
outside the warranty and safety regulations.
3.4 Cleaning
The phone can be cleaned without any problem. Please ensure the following:
•Wipe the phone with a damp cloth or use antistatic material.
•Never use a dry cloth for cleaning. (Static electricity may lead to electronic defects.)
Please take care that no liquid gets inside the equipment (switches and contacts may be damaged).
3.5 Disconnecting the Line Cord(s) from the Phone
•Press the lock towards the plug.
•Simultaneously pull the plug at the cord out of the telephone.
Note : The same procedure is also applicable for the analog port cable.
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4USER INTERFACE CONCEPT
4.1 Selecting the language
It is possible to set the display texts in different languages.
•Select the system parameter menu
…•Select the language menu.
The menu can be directly accessed using
the shurtcut 261
•Confirm to enter
•Scrolling : You can now select the
different languages
•Press OK key to confirm
4.2 Operation
The ISDN Deskmaster implements a few mechanisms to simply control the phone:
•All information is displayed in the 2 lines by 20 characters display. In addition, 2 LEDs indicate the
presence of unanswered calls (sign) and programmed features ( isign).
Below the display, 5 function keys are allocated to control the phone through the display guidance:
–The “” and “” keys will navigate through the menu structure. Always one menu will be
displayed at a time.
–The „OK“ key will select the function offered by the menu or open a submenu level, if available.
A submenu is indicated by the “▼” sign immediately following the function name.
–The „ESC“ key will leave the current menu level or function without performing any commands
and return to the previous level.
–The key will provide direct access to the built-in phone book.
9
Deskmaster
250 System param.
System param.
253 charge
261 language
Language
English
Language
French
Function code Function name Submenu indication
Mo. 21 Feb 98 17:26
ISDN
210 tone ringer ▼
ESC
▼
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Deskmaster
For users already familiar with the features of the phone, direct menu access mechanisms are provided:
•Each menu item (function) is displayed with a 3 digit function code in front of the function name
(display of function codes can be switched off). The menu/function can be directly accessed by
pressing the Function key “” (left side of the dialling keypad), followed by the function code
required, entered from the dialling keypad: e.g.:
•Another method to quickly access a menu is by searching the function by name. As all menus
within a menu level are arranged in alphabetical order, they can be accessed by typing the first
character of the function name required:
Note : Sometimes, the information available for the display may be longer than a display line (e.g. UUS messages etc.).
This will be indicated by arrow symbols () at the end of the display line. The remaining text can be viewed (horizonally
scrolled) by holding longer than 3 seconds the right (or left) arrow key below the display.
When the visual indicators (LEDs) for unanswered calls (sign) or programmed feature information (isign)
are lit, the corresponding function keys (left to the dialling keypad) can be pressed to display the information.
Any further action may then be completed using the menu control keys below the display as described
above. The following sections describe the available functions and menus in more detail and explain you how
to navigate through the menu system.
See Appendix “Menu/Function Overview” for a list of menus and functions.
5ESTABLISHING A PHONE CALL
5.1 Outgoing Calls
•Lift handset (off hook).
Wait for dial tone.
•Dial calling party number.
•Talking ....
•Replace handset (on hook).
The number dialed will remain stored for redialing.
012
Please dial
071183998261
ringing
071183998261
connected
Mo. 21 Feb 99 17:26
Mo. 21 Feb 99 17:26
ISDN
330 V.24-port ▼
ESC
V
(= 3 x 8 from
the keypad)
▼
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