Model: OBM-100H Product Warranty
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Product Warranty
(1) Scope
DKK-TOA Corporation (hereafter referred to as “our company”) warrants that if a product
manufactured by our company proves to be defective in material or workmanship, our company will
provide the customer, without charge, the parts necessary to remedy any such defect for a period of
one (1) year.
(a) The warranty period shall commence on the date the product is purchased by the original retail
consumer. When the delivery date is unavailable, the warranty period shall be 24 months from the
first day of the month following the month and year of manufacture indicated on the product
nameplate.
(b)This warranty is valid unless otherwise contracted.
(c) In case of failure or damage outside the scope of this warranty and such failure is attributable to
our company, legal rights are not restricted regardless of warranty period.
(2) Out of scope
This warranty does not apply to the following items. Repair shall be available for a fee.
(a) Direct or indirect failure or damage due to application outside the specifications of the product or
an operating method exceeding the range described in the instruction manual.
(b)Direct or indirect failure or damage due to natural disasters, such as earthquake, wind and flood
damage and lightning, accident, fire, abnormal voltage, salt damage, or gas damage.
(c) Failure or damage due to inappropriate repair or modification by the customer.
(d)Failure or damage due to transportation or relocation by the customer or falling that occurred after
acceptance of the product.
(e) Electrodes and consumables (Warranty period for each part has priority when the period is shorter
than that for the main unit of the product. If the customer requires any part after more than six
months from the date of manufacture, consult our company.)
(f) Failure or damage due to use of consumables, parts, and software manufactured by other
companies.
(g)Failure or damage due to a connection to a device manufactured by another company.
(h)Loss of data, settings information, programs, and software saved in the product by the customer.
(i) When our product is combined with a product specified by the customer and manufactured by
another company or when our product incorporates such a product, the warranty from our
company applies only to our product. The product manufactured by another company shall be
provided with a warranty according to the warranty document (*1) prepared by the other company.
(j) Defect or damage due to failure to follow the maintenance procedures specified by our company in
the instruction manual.
(k)The product with no nameplate of our company unless evidence of delivery from our company
exists.
(3) Others
(a) Maintenance parts (*2) for the product can normally be supplied for five years (*3) after
manufacturing or sales of the product are discontinued.
(b)Engineers from our company shall determine the cause of failure or damage.
(c) Request repairs from our sales section.
*1: Store the warranty document for a product manufactured by another company.
*2: The maintenance parts mean those necessary for maintaining operation of the product.
*3: If a part cannot be procured and no alternative is found, this period may be shorter.
