Telstra Colombo Manual de usuario

Telstra Colombo

Digital cordless phone

with integrated answering

machine

User Guide

This telephone has been designed for

ease of use. Please read the instructions

in (Getting started) and keep it handy for

future reference.

If you have any problems with your

phone, refer to the Help section of this

User Guide.

• Phonebook - lets you

store up to 100 names and

numbers for easy dialling.

• Calling Number Display*

- lets you see who’s calling.

Your phone stores details of

the last 10 callers in a Calls

list.

• Hands-free facility allows

you to talk to callers

without holding the

handset.

• Integrated Digital

Answering Machine

* IMPORTANT You need to

subscribe to Telstra’s Calling

Number Display service to

be able to see the caller’s

number or name when called,

or in the Missed and Received

Calls logs. See page 41 for

more details.

IMPORTANT

This equipment requires

electricity to work.

You will not be able to

make any telephone

calls when the power

fails. Alternative

arrangements shouldbe

made to access

emergency services in

times of power failure.

As a Digitally Enhanced

Cordless Telecommunications

(DECT) product, your Telstra

Colombo provides:

• Digital clarity

• Digital range

• Digital security

This User Guide provides you

with all the information you

need to get the most from

your phone. Before you make

your first call you will need

to set up your phone. Follow

the simple instructions on the

next few pages.

Some Telstra services such as

Message Bank® and Calling

Number Display may attract

feature and usage charges.

Please visit Telstra.com for

details.

Need help?

SHOULD YOU EXPERIENCE

ANY OPERATIONAL

DIFFICULTIES WITH YOUR

TELSTRA PRODUCT, PLEASE

CONTACT THE TECHELP

INFORMATION LINE 1300

369 193, OR CONTACT US

BY E-MAIL AT: tcpsupport@

ingrammicro.com.au.

You may also find assistance

in the Help section at the end

of this user guide.

Hearing aid?

Please note that the Telstra

Colombo works by sending

radio signals between the

base and handset. These

signals may interfere with

some hearing aids, causing a

humming noise.

Got everything?

The package contains the

following items:

• Telstra Colombo handset

• Telstra Colombo base unit

• AC power adapter

• Telephone line cord

• Telephone adaptor plug

• 2 NiMH batteries

• 1 User manual

• Wall mounting bracket

If you have purchased

a Telstra Colombo multi

handset pack you will also

have the following for each

additional handset:

• Telstra Colombo handset

• Telstra Colombo charger

• 2 x NiMH batteries

• AC power adaptor

(for the charger)

Introduction

To your Telstra Colombo Digital Cordless Phone

with Integrated Answering Machine

4 5

In this guide

Important safety instructions 8

Getting started 10

Location 10

Handset range 10

Signal strength 10

Which power adaptor? 11

Connecting up the base 11

Connecting the handset 12

Connecting multipacks 12

Battery low warning 12

Battery performance 13

Date and time 13

Set date and time manually 14

Getting to know your phone 14

Overview of your handset 15

Handset display 17

Overview of the base 18

Navigating the menu 19

Menu map 20

Using the phone 21

To make a call 21

To make a call by pre-dialling 21

To make a call by speed dial

(keypad 1 to 9) 21

Call from the phonebook 21

Call from the calls list 21

Answer a call 22

To adjust the volume 22

To mute the microphone 23

To end a call 23

To switch handset on/off 23

To call a second external number 23

Using multiple handsets 24

To call another handset: intercom 24

To transfer an external call to

another handset 24

To switch between an internal

and external call 25

To make a three way conference call 25

Personal settings 26

To set the ring volume 26

To set the ring melody 26

To set a group melody 26

To set the key tones on/off 27

To change the handset name 27

To set auto pick up answer 28

To set auto hang up 28

To set the display language 28

To set babysit mode on 29

To set the backlight on/off 29

To lock the keypad 29

Advanced settings 30

Call barring 30

To switch call barring on/off 30

Registration 31

To register a handset 31

To select a base 31

To unregister a handset 32

To set the PIN 32

To reset your Telstra Colombo 33

To turn intrusion on 33

Phonebook 34

To view and dial phonebook entries 34

To store an entry 34

Entering names 35

Character map 35

Enter a pause 35

To view an entry 36

To edit an entry 36

In this guide

6 7

To delete an entry 37

To delete all entries 37

To copy the phonebook to another

handset 37

To store a phonebook entry as a

speed dial number 38

To delete a speed dial number 38

Telstra network services 39

Messagebank® 39

Flashing Message Indicator (FMI) 39

Call Waiting 40

3-Way Chat 40

Calling Number Display 41

Calls List 41

To view the calls list 41

To dial from the calls list 42

To save a number from the calls list

to the phonebook 42

To delete a calls list entry 43

To delete entire calls list 43

To redial the last number 43

To view and dial a number in the

redial list 44

To copy a redial number to the

phonebook 44

To delete a redial list entry 44

To delete entire redial list 44

Clock & alarm 44

To set date and time 45

To set alarm 45

To set alarm melody 45

The answering machine 46

To switch the answering machine on/off 46

New message 46

To play messages 46

To delete all messages 47

To record a memo 47

Outgoing messages 48

Answer & Record 48

Answer Only 48

To set answer mode 48

To record an outgoing message 49

To delete a personalised outgoing

message 49

Ring delay 50

Remote access 50

To turn remote access on/off 51

Call screening 52

To interrupt at the handset 52

Switch handset call screening on/off 52

To access the answering machine

menu via the calls list 52

Memory full 53

Help 54

General Information 56

Replacing the handset batteries 56

Safety 56

Cleaning 57

Environmental 57

Telstra accessories and replacement items 58

How many telephones can you have? 58

Product warranty & Customer service 59

Wall mounting template 61

In this guide In this guide

8 9

Important safety instructions

When using your telephone equipment, basic

safety precautions should always be followed

to reduce the risk of fire, electric shock and

injury, including the following:

1 Read and understand all the instructions.

2 Follow all warnings and instructions

marked on the product.

3 Unplug this product from the wall outlet

before cleaning.Do not use liquid or aerosol

cleaners. Use a damp cloth for cleaning.

4 Do not use this product near water (for

example, near a bath tub,kitchen sink,

swimming pool).

5 Do not overload wall outlets and extension

cords as this can result in the risk of fire or

electric shock.

6 Unplug this product from the wall outlet

and contact TecHelp on 1300 369 193 under

the following conditions:

• When the power supply cord or plug is

damaged or frayed.

• If the product does not operate normally

by following the operating instructions.

• If the product has been dropped and the

outer casing has been damaged.

• If the product exhibits a distinct change in

performance.

7 Avoid using a telephone during an electrical

storm. There may be a remote risk of

electric shock from lightning.

8 Do not use the telephone to report a gas

leak in the vicinity of the leak.

9 Use only the supplied 550mAh NiMH (Nickel

Metal Hydride) batteries. The operation

periods for the handsets are only applicable

with the default battery capacities

10 The use of other battery types or non-

rechargeable batteries/primary cells

can be dangerous. These may cause

interference and/or unit damage. The

manufacturer will not be held liable

for damage arising from such non-

compliance.

11 Use only the AC power adaptors supplied

with this product.Please contact TecHelp

on 1300 369 193 for replacement adaptors.

12 Please note the correct polarity while

inserting the batteries.

13 Do not immerse batteries in water, do not

place in fire.

Important safety instructions

10 11

Getting started

WARNING

Do not place your Telstra Colombo in the

bathroom or other humid areas.

Location

You need to place your Telstra Colombo base

within 2 metres of the mains power socket

and telephone socket so that the cables will

reach.

Make sure it is at least 1 metre away

from other electrical appliances to avoid

interference. Your Telstra Colombo works by

sending radio signals between the handset

and base. The strength of the signal depends

on where you locate the base. Putting it as

high as possible ensures the best signal.

Handset range

The Telstra Colombo has a range of up to 300

metres outdoors when there is a clear line

of sight between the base and handset. Any

obstruction between the base and handset

will reduce the range significantly. With the

base indoors and handset either indoors or

outdoors, the range will normally be up to 50

metres. Thick stone walls can severely affect

the range.

Signal strength

The icon on your handset indicates when

you are in range. When out of range of the

base, the screen shows

SEARCHING

, the

icon flashes and the handset gives an out-of-

range warning tone every minute. This tone

is repeated until you move back into range.

The handset will automatically reconnect - to

the base when you move back in range. If you

move out of range during a call, the call will

be terminated.

IMPORTANT

The base must be plugged into the mains

power at all times. Do not connect the

telephone line cord into the wall socket until

the handset is fully charged.Only use the

power and telephone cables supplied with

the product.

Which power adaptor?

The power adaptor with a clear connector is

for the base unit and the power adaptor with

a red colour connector is for the charger unit

(multi-packs only).

Connecting up the base

Plug the mains power cable with clear

connector into the socket marked on the

underside of the base, plug the other end into

the mains power wall socket and switch the

power on.

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Getting started

12 13

Connecting the handset

1. Insert the 2 x AAA NiMH batteries

supplied into the handset. Then slide the

compartment cover into place.

2. Place the handset on the base to charge for

at least 24 hours. When the handset is fully

charged the icon will indicate that it is

fully charged.

3. After 24 hours, plug the telephone line

cord from the base into the telephone wall

socket.

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Connecting multipacks

If you have purchased a multiple pack, this

process will need to be carried out for all

handsets and chargers

1. Plug the mains power cable with the red

connector into the socket marked on

the underside of the charger.

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Battery low warning

If the icon flashes in the display, you will

need to recharge the handset before you can

use it again.

Battery performance

In ideal conditions, fully charged batteries

should give about 10 hours talk time or 100

hours standby time on a single charge.

Note that new batteries do not reach full

capacity until they have been in normal use

for several days.

To keep your batteries in the best condition,

leave the handset off the base for a few hours

at a time.

Running the batteries right down at least

once a week will help them last as long as

possible.

The charge capacity of rechargeable batteries

will reduce with time as they wear out,

giving the handset less talk/standby time.

Eventually they will need to be replaced.

Batteries and handset may become warm

during charging.This is normal.

Date and time

Providing you have subscribed to Telstra’s

Calling Number Display service, the date and

time is set automatically for all handsets

every time a call is received.

If you do not subscribe to Calling Number

Display you can set the date and time

manually.

Getting started Getting started

14 15

Set date and time manually

1. Press and scroll using to

CLOCK/

ALARM

. Press . Display shows

DATE &

TIME

, then press .

2. Enter the date using the format DD-MM e.g.

04-08 for 4th August.

3. Press and enter the time using the 24

hour format HH-MM, e.g. 14-45 for 2.45pm.

4. Press to confirm or to return to

standby.

Your Telstra Colombo is now ready for use.

Getting started Getting to know your phone

Overview of your handset

1. Earpiece

2. Menu/tick

Enter the main menu from

standby mode. Select the

function displayed on the

handset screen.

3. Handset hook

Engages with base when

wall mounting.

4. Navigation button UP

Enter the Calls List from

standby mode. Scroll

through menu options in

on-screen menu. Increase

the volume when on a call.

5. Talk/Recall

Answer an incoming call.

Initiate an outgoing call.

Access Recall whilst on a

call.

6. Navigation button

DOWN

Enter the Phonebook from

standby mode. Scroll

through menu options in

on-screen menu. Decrease

the volume when on a call.

7. Star button

Long press to lock and

unlock keypad in standby

mode.

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Getting to know your phone

8. Handsfree

Answer call in handsfree mode. Initiate an

outgoing call in handsfree mode. Switch

between normal and handsfree mode

whilst on a call.

9. Microphone

10. Redial/X

Enter the Redial list from standby mode.

Mutes the microphone during a call.

Return to the previous menu level.

11. Hangup

End a call. Returns to standby mode from

menu list. Long press in standby mode

turns handset ON or OFF.

12. Keypad

13. Hash button

Long press to silence ring for incoming

calls.

14. Int

For internal calls or call transfers with

multi handset packs.

15. 1-key

Long press to auto dial Telstra

MessageBank® or Telstra Home Messages

101®

16. 2-key

Long press to answer a Call Waiting call

during a call

17. 3-key

Long press to activate 3-Way Chat after

initiating a second call

Getting to know your phone

Handset display

Handset Battery Level

Displays the current power levels of

your handset battery.

In Use

Displayed when the line is in use and

ﬂashes when there is an incoming call.

Missed Calls

Displayed when you have missed calls

and new number(s) in the Calls list.

Phonebook

Displayed when you are viewing the

phonebook list.

Answering machine

Displayed when the answering machine

is on. Flashes slowly when you have

new messages.Flashes quickly when

the memory is full.

Flashing Message Indicator (FMI)

Indicates new message on

MessageBank® or Telstra Home

Messages 101®.

Alarm

The alarm clock has been set.

Handsfree

Displayed when in handsfree mode.

Silent

Handset ringer is off/set to silent.

Signal

Steady when the handset is registered

and within range of the base.Flashes

when the handset is out of range or

searching for base.

Press the key to select and conﬁrm

a setting or an option on screen.

UP and Down

Press to scroll through

the options in a menu,to open the

phonebook or calls list when in standby.

Back

Press to go back to the previous

menu option, to cancel an action or to

delete a character.

18 19

Getting to know your phone

Overview of the base

1.Page button

In standby, press to ring the handset(s).

Press and hold to enter registration mode

when registering handsets.

2. LED indicator

Flashes if you have received a new answering

machine message.

Getting to know your phone

Navigating the menu

The basic steps of navigating

through the menu and on-

screen options.

1. From the standby screen,

press .The main menu

is opened.

2. Use the keys to

scroll through the menu.

3. Soft key options

and

BACK

are displayed.

Press to select

and open a submenu or

validate an option.

4. Press to select

BACK

and go back to previous

menu level, correct a

character or cancel an

action.

5. Press to return to

standby.

If you do not press any

button on the handset for

15 seconds the display will

automatically return to

standby.

It will also return to standby

when the handset is placed

on the base or charger.

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