TELES TELES.iPBX 8TR Box Manual de usuario

Ring Tones

Call Meaning Tone

Internal call

(Factory settings, see section 5.8,

page 42)

Incoming call. Is valid for external

calls as well by default

External call

(Only when different ring tones

are set, see section 5.8, page 42)

Incoming external call.

Callback on busy

(Only when different ring tones

are set, see section 5.8, page 42)

Signals that the called busy party

is free again when callback on

busy is active. Lift receiver – the

connection is made.

Do-not-disturb

(Block against incoming calls)

Incoming calls are rejected. Tele-

phone will not ring (section 4.7.1).

Signal Tones

Signal tone Meaning Tone

Dial tone Please dial!

Dial tone A call forwarding I ’unconditional’ or a block

against incoming calls is active. Please dial!

Dial tone 400 Hz Continuous dial tone (like outside line).

Necessary for some modems or fax machines

Outside line dial tone You are in the public net. Please dial!

Ring tone The called extension is free and is being called.

Busy tone and

Error tone

The dialed extension or the lines are busy or can-

not be reached.

On-hold tone The connection is on hold.

Otherwise:

On-hold music

Confirmation tone &

Call waiting tone

The entered command was carried out.

During a current telephone conversation, a fur-

ther caller is trying to reach you.

Ready tone for re-

mote administration

Enter a new command!

All terminal devices support the signal tones mentioned above.

T T Means: short tone – pause – short tone

T T Means: long tone – pause – long tone

Technical Data

External power supply 12 Volt, 12 Watts

Radio interference suppression complies with CE0188X

Dimension: length x width x height [mm] 138x278x51

D-channel protocol DSS1 in P-to-MP and P-to-P configuration

Maximum number of terminal devices per TR port 3

Maximum length of cable to terminal devices 50 m

TELES.iPBX 8TR Box – Rear View: Ports, Sockets

Power supplyExternal audio source ISDN lineTR ports (11 - 18)

left A, right B

TELES.iPBX 8TR Box – Front View: LED Display

188 mm

In operation

(red LED)

Chargeable connection

(yellow LED)

Wall mounts Supports

Status of ports 18-11

(green LEDs)

LED Display: Functions

LED Display Meaning

Operation Red The TELES.iPBX 8TR Box is ready for operation

Chargeable connection Yellow The active connection is chargeable. (This LED lights up

only when your ISDN line transmits advice of charges

during the call.)

Download Call list Yellow

blinking

The Call list memory is full. No more data on chargeable

calls can be recorded. (You need the ISDN device man-

ager from TELES.OnlinePowerPack in order to

download the data.)

Status LED 1st B channel Green The 1st B channel is busy

Status LED 2nd B channel Green The 2nd B channel is busy

R Function Digits Description P F

X Advice of on

charges off

∗Π031port#

∗Π030port#

port contains the port’s number [11..18]. Activate generating of advice of charges using the 031command and

deactivate using the 030command.

41 off

X Block against on

incoming calls off

∗Π191port#

∗Π190port#

port contains the port’s number [11..18]. After entering the commands no calls are accepted at the port (also

known as ‘do-not-disturb).

29 off

X Blocks on

off

∗Π1block port#

∗Π10port#

block contains the preset block [1..6]: 1 = ’0’; 2 = ’00’; 3 = ’000’; 4 = ’00190’; 5 = ’00180’; 6 = ’001’. 30 -

X Blocks freely on

configured off

∗Π1block port no#

∗Π10port#

block contains the block [7 or 8]. port contains the port’s number [11..18]. no contains the number to be

blocked

31 empty

X Blocks exemptions on

off

∗Π852index port dest#

Up to 4 prefixes or numbers can be exempted from blocks. index contains the number of the exemption [0..3].

port contains the port’s number [11..18]. destination contains the prefixes or number.

32 empty

Call forwarding I on

(unconditional) off

∗41destination#

∗41#

Incoming calls should be transferred unconditionally. destination = destination call number with outside line

access if necessary. Is valid for current port.

22 off

Call forwarding II on

(no reply) off

∗42destination#

∗42#

Incoming calls are forwarded when not answered within 20 sec. destination = destination call number with

outside line access if necessary. Is valid for current port.

23 off

Call forwarding III on

(when busy) off

∗43destination#

∗43#

Incoming calls are forwarded when the port is busy. destination = destination call number with outside line

access if necessary. Is valid for current port.

24 off

Call forwarding on

follow-me off

∗441port#

∗440port#

Call forwarding unconditional is switched on by the call forwarding destination: from the specified port to the

current port (follow-me).

25 -

X Call forwarding I on

unconditional off

for port

∗46port destination#

∗46port#

Call forwarding with entry of the port and the call forwarding destination. Special for remote administration. port

contains the number of the transferring port [11..18]. destination = destination call number with outside line

access.

26 off

Call forwarding I-III on

by local exchange

∗48∗MSN∗type ser-

vice destination #

MSN = call number for which call should be forwarded. Type: 0= CF unconditional, 1=CF when busy, 2= CF no

reply i.e. after approx. 15 - 20 sec depending on exchange. Service: 0=all services, 1=voice - fax-G3- and mo-

dem services, 4=fax-G4 and 7=ISDN data services with 64 kbps. Destination = destination number without

outside line access. To deactivate call forwarding: destination = empty.

20 -

X Call list on

off

∗Π8401#∗Π8400#Switches the Call list on and off. You can read out the list only using the device manager from

TELES.OnlinePowerPack.

45 off

X Call number set

of port delete MSN

delete all

∗Π041portMSN#

∗Π040MSN#

∗Π0400#

port contains the port’s number [11..18], MSN the appropriate call number.

MSN stands for the own call number that is deleted.

All call numbers are deleted when no MSN is entered.

9 empty

X Call number for remote

administration

∗Π0410portMSN#port is the port for remote administration. MSN stands for the call number of the port. This port is not available

for other connections during remote administration via the public net.

51 empty

Call number restriction #destination Call number transmission is suppressed: Own call number does not appear on the called party’s device. 13 -

X Call waiting on

off

∗Π061port#

∗Π060port#

Permit call waiting for specified port

Suppress call waiting for specified port

39 on

Callback set

when delete line

busy delete port

∗861#

∗8#

∗862#

Callback on busy activated, hang up receiver. Once the called party is free, your telephone will ring. Answer.

Callback on busy settings for all devices attached to the ISDN line are deleted.

Callback on busy settings for all devices attached to the port are deleted.

12 -

X Charge on

∗Π01port unit#

account off

∗Π01port#

port contains the port’s number [11..18]. unit contains the number of available charge units. If zero units are

entered, the charge account is deleted.

32 off

Comfortable call transfer ∗∗∗ID#Special TELES-ISDN feature: transfer to other TELES.ISDN terminal devices on the same ISDN line. If the

called device ID does not exist, hang up. Your telephone rings again and you can continue the call.

17 -

X Device ID ∗Π09ID#Only necessary when you operate several TELES.ISDN devices on the same ISDN line. 48 1

R Function Digits Description P F

X Dial tone 400 Hz

default

∗Π032port#

∗Π033port#

Necessary for some fax machines or modems: constant 400 Hz dial tone. 42 default

X Direct call on

off

∗Π199port dest#

∗Π199port#

port contains the port’s number [11..18]. dest contains the destination call number that should be dialed im-

mediately when the receiver is lifted.

34 off

Disconnect ∗∗ Disconnects the current connection when another connection is on hold. 13 -

X Distribution on

∗45port distr#

incoming calls off ∗45#

port contains the number of the port for which incoming calls should be distributed. distr contains up to

eight call forwarding destinations. The last number can be an external number.

27 off

X Drop port on

off

∗47port time#

∗470#

Serves to accept calls that cannot be assigned to a specific port. Time setting is valid only for point-to-point lines

to accept incompletely dialed calls. If port 0 is set then the drop port is deactivated.

47 1

ISDN line P-to-MP

configuration P-to-P

∗Π081#

∗Π080#

081 sets the box for point-to-multipoint line.

080 sets the box for point-to-point line.

36 PMP

X Music

On-hold tone

∗Π071#

∗Π070#

Select between music from attached audio source or standard on-hold tone to be played for calls on hold 46 On-

hold

X Night service ∗Π9type#Preset night service type for distributing incoming calls. 28 0

PBX commands 0#When the TELES.iPBX 8TR Box is attached to a PBX: In order to send commands to the attached system dial

outside line access and then #. All further commands are valid for the system, e.g. *#.

50 -

Pickup - global ∗5#Pickup an incoming call from any port. 18 -

Pickup - port ∗5port#Pickup an incoming call from a certain port. 18 -

X PIN ∗Πold00Πnew

∗Πnew#

Π old is the old PIN and Π new the new PIN. The new PIN is entered twice. 35 empty

X Ring tone on

differentiation off

∗Π035port#

∗Π034port#

Different ring tones for incoming internal and external calls. Some answering machines, fax machines or mo-

dems recognize only the internal ring tone. In this case, leave the option switched off.

42 off

X Routing through different

network carriers

∗Π830∗0

∗type∗NoB∗NoC#

To establish a connection through alternative network carrier set routing method and number area to be routed:

For type select 1=Direct Line Access or 2=automatic dialing of the network carrier. NoB = outside line access

and call number area of the connections to be routed. NoC = outside line access and either access number of the

dial-in node or carrier access,∗,identification code respectively.

53 off

X Routing exception ∗Π831∗0∗No# Call number that should not be dialed through alternative network carriers. Lift exception: ∗Π832∗0∗No#56 -

X Routing delete

∗Π833∗0# Establishing a connection through an alternative network carrier is deactivated. 56 -

X Routing on

∗Π834∗0∗1#

alternative off

∗Π834∗0∗0#

Establishing an alternative routing through the public telephone network when the alternative network carrier is

congested (i.e. busy).

57 on

X Service indicator ∗Π051port service#port contains the port’s number [11..18], service the service ID for outgoing calls

(1= analog telephony; 2 = ISDN telephony; 3 = fax G2 and G3; 4 = answering machine).

38 1

X Speed dial ∗3speed dest#speed contains the speed dial number [800..899] and dest the complete telephone number of the destination. 37 empty

Three-party conference ∗# The held connection is joined as third party to the current connection. 16 -

Time ∗79hhmm#The value hhmm contains the time to which the internal clock of the TELES.iPBX 8TR Box is set. 44 -

Wake-up call set

delete

∗71hhmm#

∗70#

The value hhmm contains the hour [00..23] and minute [00..59] when a wake-up call should be sent to the cur-

rent port.

43 off

Column headers: R - can be controlled by remote administration; P - see specified page; F - Factory settings ΠPIN is optional (see section 5.1, page 35)

TELES.iPBX 8TR Box

Version 2.0

User’s manual

τα

BERLIN

The hardware and software described in this publication is protected by in-

ternational copyright law. Use of the software is intended solely for the le-

gitimate owner of a copy thereof after having registered with TELES AG.

Unauthorized distribution or use may result in civil and criminal penalties

The information in this publication has been compiled with great attention

to detail. Nonetheless, inaccuracies and typographical errors cannot be en-

tirely avoided. For this reason, TELES provides this information “as is”,

without warranty of any kind, either expressed or implied.

The information and products described herein are subject to change with-

out notice.

2004 by TELES AG Berlin

Contents

1 Features ...................................................................................................... 1

2 Package Contents....................................................................................... 4

3 Installation.................................................................................................. 5

3.1 Attaching TELES.iPBX 8TR Box............................................................ 6

3.1.1 Attaching Power Supply ................................................................... 6

3.1.2 Attaching Analog Terminal Devices................................................. 6

3.1.3 Attaching to ISDN............................................................................. 6

3.2 Setting TELES.iPBX 8TR Box................................................................. 7

3.2.1 Hookflash Time of the R key............................................................ 7

3.2.2 Port Numbers .................................................................................... 8

3.2.3 Call Numbers (MSN) of Ports .......................................................... 9

4 Operation.................................................................................................. 10

4.1 Introduction ............................................................................................. 10

4.2 Telephoning.............................................................................................. 11

4.2.1 Internal Calls ................................................................................... 11

4.2.2 External Calls .................................................................................. 11

4.2.3 Callback on Busy ............................................................................ 12

4.2.4 Telephoning with Speed Dial Numbers .......................................... 13

4.2.5 Calling Line Identification Restriction (CLIR)............................... 13

4.2.6 Disconnect....................................................................................... 13

4.3 Transfer Calls and Conferences............................................................. 14

4.3.1 Transfer ........................................................................................... 14

4.3.2 Hold and Alternate .......................................................................... 15

4.3.3 Three-Party Conference .................................................................. 16

4.3.4 Comfortable Call Transfer .............................................................. 17

4.4 Picking up Calls ....................................................................................... 18

4.4.1 Picking up Calls from a Certain Port .............................................. 18

4.4.2 Picking up Calls from Any Port...................................................... 18

4.4.3 Accept Waiting Calls ...................................................................... 19

4.5 Call Forwarding....................................................................................... 20

4.5.1 Call Forwarding I (unconditional) by Box for Current Port........... 22

4.5.2 Call Forwarding II (no reply) by Box for Current Port .................. 23

4.5.3 Call Forwarding III (on busy) by Box for Current Port.................. 24



2004 by TELES AG Berlin, Version 2.0/iPBX8TRe/6.02, Issue: May 1998 Page i

Contents

4.5.4 Call Forwarding II + III (no reply/on busy) for Current Port ......... 24

4.5.5 Follow-me Call Forwarding by Box ............................................... 25

4.5.6 Unconditional Call Forwarding by Box for Certain Port................ 26

4.6 Call Distribution ...................................................................................... 27

4.6.1 Distribute Incoming Calls ............................................................... 27

4.6.2 Night Service................................................................................... 28

4.7 Blocks ........................................................................................................ 29

4.7.1 Block against Incoming Calls ......................................................... 29

4.7.2 Outside Line Access and Preset Blocked Numbers ........................ 30

4.7.3 Assign Blocked Numbers................................................................ 31

4.7.4 Exempt blocked numbers ................................................................ 32

4.7.5 Charge Account............................................................................... 33

4.7.6 Direct Call ....................................................................................... 34

5 Further Settings ....................................................................................... 35

5.1 PIN............................................................................................................. 35

5.2 ISDN Port Configuration........................................................................ 36

5.2.1 Reset to Point-to-Point Line............................................................ 36

5.2.2 Reset to Point-to-Multipoint Line ................................................... 36

5.3 Speed Dial ................................................................................................. 37

5.4 Service Indicator for Outgoing Calls / Answering Machine ............... 38

5.4.1 Special Settings for Answering Machine........................................ 38

5.5 Dial Tone................................................................................................... 39

5.6 Activating Call Waiting........................................................................... 40

5.7 Advice of Charges .................................................................................... 41

5.8 Different Ring Tones ............................................................................... 42

5.9 Wake-up Call ........................................................................................... 43

5.10 Set Internal Clock .................................................................................. 44

5.11 Activate Call List.................................................................................... 45

5.12 On-hold Music and Audio Source ........................................................ 46

5.12.1Attach Audio Source ....................................................................... 46

5.12.2On-hold Tone or Music ................................................................... 46

5.13 Drop Port ................................................................................................ 47

5.14 Change Device ID................................................................................... 48

5.15 Factory Settings...................................................................................... 49

5.16 Commands for the PBX or Exchange Switchboard ........................... 50

Page ii



2004 by TELES AG Berlin, Version 2.0/iPBX8TRe/6.02, Issue: May 1998

Contents

6 Remote Administration........................................................................... 51

6.1 Dial-in Number for Remote Administration ........................................ 51

6.2 Example for Remote Administration .................................................... 52

7 Phoning through different Telecommunication Carriers ................... 53

7.1 Routing Methods ..................................................................................... 53

7.1.1 Automatic Dialing of a Telecommunication Carrier ...................... 54

7.1.2 Direct Line Access with Subaddressing.......................................... 54

7.2 Set Routing ............................................................................................... 55

7.3 Deactivate Routing .................................................................................. 56

7.4 Exempt Call Numbers from Routing..................................................... 56

7.5 Alternative Routing ................................................................................. 57

8 PC Integration with TELES.OnlinePowerPack ................................... 58

9 Appendix................................................................................................... 60

9.1 User Contract........................................................................................... 60

9.2 Sample Configurations............................................................................ 61

9.2.1 Connection Example ....................................................................... 61

9.2.2 Several Ports for one MSN ............................................................. 61

9.2.3 Automatic Outside Line Access...................................................... 62

9.3 Troubleshooting....................................................................................... 63

9.4 Glossary .................................................................................................... 65

9.5 Customer Service..................................................................................... 70

9.5.1 Checklist for Hotline Contacts........................................................ 71

9.6 Index ......................................................................................................... 72



2004 by TELES AG Berlin, Version 2.0/iPBX8TRe/6.02, Issue: May 1998 Page iii

Pictogrames

Pictograms

Pictogram Meaning

Υ Lift receiver

∆ Put down receiver

Κ Three-party conference

Ν Enter telephone, call, port number or other combination of

digits

0....9 Enter digits

Π Enter five-digit PIN (optional)

Θ Confirmation or OK tone

∗ Star key

# Pound key

Page iv



2004 by TELES AG Berlin, Version 2.0/iPBX8TRe/6.02, Issue: May 1998

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