Tektronix Phaser 140 Manual de usuario

Instruction Sheet

Phaser 140 Service Supplement

Contents

Phaser 140 troubleshooting tree 2

Tools needed for Phaser 140 servicing 5

Front panel components 5

Notes on using the test generator 6

Entering Factory Mode 6

Troubleshooting in Factory Mode 7

Selecting tests 7

Functions of tests 8

Front panel service codes 10

Special considerations when replacing Tektronix boards 11

Front panel behavior on power-up 12

Phaser 140 hints and tips 14

Paper pick problems 14

Media curl (before printing) 14

Output tray capacity 14

Printer squeaks while printing 14

Invert the image before printing on back-print film 15

If black is not printing dark enough on back-print film 15

Loading back-print film 16

Memory SIMM installation 17

Ethernet card installation (4686FP1; card part number 671-3357-00) 20

Image processor board replacement instructions 24

Phaser™ 140

Phaser 140 Service Supplement

Phaser 140 troubleshooting tree

Display

active

Display

active

Note error code

and see table

“Service call error

codes” (page10).

Yes No

Yes

Power up the printer.

Replace display

and power up

printer.

Replace print engine

there

a startup

page ?

Is the

startup page

turned on ?

Turn on startup page

using test generator.

there

a startup

page ?

Display

active

Did

error code

provide information

to fix problem?

End

Yes

Power

cord connected Connect cord

correctly.

Use correct

AC source.

correctly

power source

correct ?

(120 or 220)

Power

supply voltages

correct on

CN3?

Is Va on

control board

+12 V ?

Enter Factory

Mode; see

Replace

control board

and change

EEPROM

1. Remove power

cord.

2. Remove fuse.

3. Check fuse

and continue

Check connectors

and wiring for

damage; replace

if necessary.

Replace image

processor board

(page 24).

Yes

contents.

with flowchart

on page 3.

A(from page 3)

B(from page 3)

TP CPV4 (near IC12)

flowchart on

page 4.

control board and

change EEPROM

contents.

Phaser 140 Service Supplement

Phaser 140 troubleshooting tree (cont’d.)

Is the

line fuse

good

?Yes

JPNL1-2

+5 VDC?

Replace fuse.

Are the

voltages

correct ?

Replace front panel

ribbon cable.

Yes

Check power supply when

power supply CN4 is attached

to the control board (CB) JPOW1.

Check the following voltages on CB JPOW1:

Pins 4-3 +19.0 ± 0.3 VDC (VH)

Pins 6-5 +27.6 ± 1.5VDC (VM)

Pins 8-7 +5.0 ± 0.25 VDC (Vcc)

Display

active

front panel

cable and

continuity

OK ?

Replace power supply

and write head rank

data into EEPROM.

Replace original

front panel.

Install new

front panel.

Display

active

Replace control

board and change

EEPROM contents.

Yes No

Yes

on front panel

ribbon

Check connectors and

wiring for damage; replace

if necessary.

C(from page 4)

Return to

on page 2 B

Return to

on page 2 A

Phaser 140 Service Supplement

Phaser 140 troubleshooting tree (cont’d.)

Factory

Mode

Active

Yes No

Are the

SELECT LEDs

blinking?

Try entering Factory

Mode again.

Are the

SELECT LEDs

blinking?

Troubleshoot print engine

control board using the table

and Canon’s service manual.

Try to enter Factory Mode;

see “Entering Factory Mode,”

page 6.

Yes

Did the

table provide

information to

fix problem? Consult Canon.

Yes Return to

on page 3 C

“Phaser 140 service tests” (page 8)

End

Phaser 140 Service Supplement

Tools needed for Phaser 140 servicing

Front panel components

Tool Tektronix part number Purpose

Phillips screwdriver Removing screws.

Flat-blade screwdriver Removing plastic parts.

Tweezers 003-0236-00 Installing and removing coiled

springs.

Phaser 140 Utility Program Downloading thermistor and head

rank data when control board,

power supply, or carriage board

are replaced.

Anti-static mat/workstation 006-7056-00 Preventing static discharge

problems.

Digital multimeter

(such as Tektronix DM250) Measuring voltages.

Test generator 067-1433-99 Disabling and enabling the startup

page when the front panel is not

active.

Scrolling

Buttons

Right Button

Power

Button

Select

Button

Select

LED’s

Error LED

Power

LED’s

LCD

JPNL1

Phaser 140 Service Supplement

Notes on using the test generator

If the display is not functioning

■

Both

POWER

and

SELECT

indicators should be on, indicating the ready

state.

■

When using the generator for enabling or disabling the startup page,

the

SELECT

indicator blinks for 45 seconds, then stays on.

If the display is functioning

■

Both

POWER

and

SELECT

indicators should be on, indicating the ready

state.

■

The display should indicate:

ready

■

When using the generator for enabling or disabling the startup page,

the

SELECT

indicator blinks for 45 seconds, then stays on. During this

45 second period, the display alternates between

processing data

and

parallel

, then it indicates

ready

Note

Do not use the test generator for making test prints. Use it only for

enabling and disabling the startup page.

Entering Factory Mode

Turn the printer off and unplug the power cord.

Hold down the front panel

POWER

button and right (

⇒

) arrow key at

the same time.

While holding down the

POWER

button and right (

⇒

) arrow key, plug

in the printer. The printer produces an audible tone three times; be

sure to continue holding both keys down until the tones stop. When

the printer is in factory mode, the

SELECT

and

ERROR

indicators may

blink.

Phaser 140 Service Supplement

Troubleshooting in Factory Mode

Selecting tests

In Factory Mode, you can choose from 32 tests. You can only run one test each

time you enter Factory Mode. To leave Factory Mode without executing any

test, press the

POWER

button to turn off the printer.

There is no visual indication of what test has been selected. Each time you press

a key or button to step through the tests, the printer produces an audible tone;

count the tones to determine what test you are on.

Press the right arrow key to step through the tests. To step back

through the tests, press the

POWER

button while holding down the

right (

⇒

) arrow key.

Count the tones to determine what test you are on; press the

POWER

button to select the test. The printer produces a different audible tone

to conﬁrm the selection.

If the test has a sub-menu, press the

POWER

button to enter the

sub-menu. Press the right (

⇒

) arrow key to step through the

sub-menu items. Again, the printer produces audible tones as you

step through each test; count the tones to determine what test you

are on. Press the

POWER

button to enter the sub-menu test.

Phaser 140 Service Supplement

Functions of tests

The following table lists the 32 tests and their functions.

Phaser 140 service tests

Number Name Function

0 Cancellation Turns off Soft Power.

1 Production line test Tests with electronic checker (factory use).

2 Calibration 1 Calibrates HP sensor, MR encoder, and

carriage adjustment.

3 Calibration 2 Clears EEPROM. After this test, execute

Test 2.

Sub-menus:

4-1

4-2

4-3

4-4

4-5

4-6

4-7

4-8

Head cleaning Sub-menus select types of head cleaning.

Cleaning A (all colors)

Cleaning B (black)

Cleaning B (cyan)

Cleaning B (magenta)

Cleaning B (yellow)

Flushing (all colors)

Cleaning at printer receipt (all colors)

Cancellation (Soft Power off)

5 Shipping test print 1 Prints shipping test print. Sets Printer Receipt

Flag and Bidirectional Registration

Adjustment Flag

6 Bidirectional Registration

Adjustment Prints Bidirectional Registration Adjustment

patterns. Sub-menus select the type of

pattern (-14 through +14).

7 Head Cleaning Unit life test Executes test of Head Cleaning Unit.

Sub-menus:

8-1

8-2

Printer Receipt Flag Sub-menus set or clear Printer Receipt Flag.

Printer Receipt Flag ON

Printer Receipt Flag OFF

9 Registration Adjustment

Request Flag Sub-menus set or clear Registration

Adjustment Request Flag.

10 Waste Ink Tank Full Flag Sub-menus set or clear Waste InkTank Full

Flag.

11 Shipping test print 2 Continuously prints shipping test print.

12 Carriage LIfe Test Executes life test of carriage and paper

transport mechanism.

13 Engine Direct

Communication Sets engine direct command valid.

Commands sent from the image processor

board go directly to the print engine without

the normal analysis through the bi-directional

Centronics interface.

14 Paper Handling Life Test Feeds paper, prints sequence number, and

ejects paper. Repeats continuously.

15 Head Life Test (Black) Executes life test of Black head.

16 Head Life Test (Cyan) Executes life test of Cyan head.

Phaser 140 Service Supplement

17 Head Life Test (Magenta) Executes life test of Magenta head.

18 Head Life Test (Yellow) Executes life test ofYellow head.

19 Dump Print Changes print test to dump print.

20 Service Information Print Prints ROM version, number of pages, and

number of head replacements.

21 ROM Information Print Prints ROM version, FONT version, and

version of each module.

22 Bi-directional Registration

Setting Sets the adjustment value for bi-directional

registration. Sub-menus select the type of

pattern (-14 through +14). These are the

same patterns as for test number 6, but in

number 6 they are printed immediately upon

entering the test. In this test, you must select

a test from the sub-menu to get a print.

23 – 31 Undeﬁned Turns Soft Power off. No test is registered.

Phaser 140 service tests (cont'd.)

Number Name Function

Phaser 140 Service Supplement

Front panel service codes

Defective printers often report service error codes on the front panel display.

The format for these codes is:

service call:

where

indicates a two-digit error code. Refer to the following table for

explanations of these codes. The Canon BJC-600 service manual referred to in

the table is Canon part number QY8-1334-000. The page numbers in the table

refer to Rev. 0 of the manual (dated 1993).

Service call error codes

Code Description Action (per Canon BJC-600 Service Manual Rev. 0)

01 LF error. See Canon service manual page 4-20; paper fed

incorrectly.

02 Abnormal temperature. See Canon service manual page 4-24; temperature on

Carriage Board >70°C < -30°C.

04 Carriage error. See Canon service manual page 4-12; carriage speed

or position incorrect.

08 Waste ink tank full. See Canon service manual page 4-16;waste ink

counter > 300 g.

10 Cleaning unit error. Not in Canon service manual .

20 Home position error. See Canon service manual page 4-12; carriage move to

home.

40 Printhead error. See Canon service manual page 4-18;check printhead.

11 Reserved. NA

12 ASF sensor error. See Canon service manual page 4-15; check pick roller

rotation.

14 Encoder error. See Canon service manual page 4-12; carriage

movement.

18 GA error. See Canon service manual page 4-3; replace Print

Engine Control Board.

90 EEPROM error. See Canon service manual page 4-3; replace Print

Engine Control Board.

A0 RAM error. See Canon service manual page 4-3; replace Print

Engine Control Board.

C0 ROM error. See Canon service manual page 4-3; replace Print

Engine Control Board.

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