L2 Repair Document
Rev. Page
1.0 ONE TOUCH 985 Level 2 Repair Document 6/31
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3) Bump
Bumps (diameter > 1mm) on any surface, including front casing, decorate frame, battery
cover, touch Lens, keypad, etc.
4) Scratch
Scratches (length > 3mm) on any surface, including the front casing, decorate frame, battery
cover, touch Lens, keypad, etc.
5) Distortion
Bend, twisted or crushed on the h/s, cover/casing or connectors, etc.
6) Broken
Touch broken, casing/cover broken, etc.
7) Dropped
Keypad tear off, touch lens, connectors dropped, etc.
8) Gap
External physical damage relating to abnormal use, like front case and frame opened
9) Others
Damage caused by disassembly ,wrong part assembly, loss of components
Use in abnormal environment like high temperature causing plastic melts
Pretest
1) Check that the SIM card is set correctly.
2) Insert the battery.
3) Power on the cell phone.
4) If the cell phone can not power on, visually check the condition of the battery connector.
Replace it if necessary.
5) If the cell phone asks to input NCK code, this means it is SIM locked and can only be worked
with dedicated SIM card. Use the correct SIM card.
6) Enter the phone code if necessary.
7) After the phone power on, test step by step with the auto test code:
Press *#2886# in dial screen and select “Start” to begin the testing. Then you will see the
interface displaying the version. Press pass to continue
If one of the testing failed, it will retest from the first one
