Sureshot Dispensing Systems AC-VP1 Manual de usuario

AC-VP1

Whipped Topping

Dispenser

Operations Manual

D-19-122RevA

TABLE OF CONTENTS

Dispenser Components 3

Specifications 3

Overview 4

Safety Precautions 4

Electrical Requirements 5

Servicing – Electrical 5

Servicing – Refrigeration 5

Inspection for Damage 5

Reshipment 5

Uncrating the Dispenser 6

The Cup Guide 6

Insert the Catch Tray 6

Installation and Location of the Dispenser 7

Clean Before First Use of the Dispenser 7

Starting the Dispenser 8

Open the Dispenser Drawer 8

Dispenser Drawer Components 9

To Load Whipped Topping Bags 10

Reset 11

OPERATING INSTRUCTIONS

To Dispense Whipped Topping 12

Button Panel & Indicator Lights 13

Disable Button Panel 13

Remove an Empty Bag of Whipped Topping 14

Remove the Dispenser Drawer 14

Replace the Dispenser Drawer 15

Close the Dispenser Drawer 15

Remove the Motor Guard Plate 16

Replace the Motor Guard Plate 16

CLEANING

Recommended Cleaning Schedule 17

Cleaning – Catch Tray 17

Cleaning – Splash Panel, Exterior of Dispenser

& Cup Guide 17

Cleaning – Button Panel 18

Cleaning – Dispenser Drawer 18

Cleaning – Enclosure Plate, Motor Guard Plate 19

Cleaning – Dispense Tip Area 19

Cleaning – Roller 20

Cleaning – Roller Brackets 20

Cleaning – Refrigerated Compartment 20

Cleaning – Condenser 20

Document # D-19-122 RevA

REFRIGERATION SYSTEM 21

Temperature Control Adjustment 22

Side Console 22

Temperature Display Window 23

Infrared Programming Window 23

To Determine Dispenser Mode 23

Temperature Adjustments 24

Dispenser Running Too Cold 24

Dispenser Running Too Warm 24

Side Console Displays 25

MAINTENANCE

General Maintenance 26

Remove Ice Buildup 26

Drawer Difficult to Close 26

Fan 26

WIRING DIAGRAM 27

TROUBLESHOOTING

Side Console – unexpected display 28

Indicator Light flashing 28

Indicator Light solid 28

No power at the plug 28

Dispenser will not turn on 28

Dispenser will not dispense product 28

Dispenser is leaking product 28

Dispenser is unusually warm on exterior 29

Dispenser is unusually warm on interior 29

Dispenser is too cold 30

Frost buildup in refrigerated compartment 30

Dispenser is not level 30

TABLES

Dispenser Specifications 3

Button Panel Displays 13

Side Console Displays 25

WARRANTY 32

A.C.Dispensing Equipment Inc.

100 Dispensing Way

Sackville, Nova Scotia, Canada

B4C 4H2

1-888-777-9990 or 1-902-865-9602

www.sureshotdispensing.com

DISPENSER COMPONENTS

Specifications

Capacity: up to 20 oz. bag of whipped topping

Weight: 73 lbs / 33 Kg (empty dispenser)

Dimensions: L x W x H: 17¾” x 9½” x 24¼”

Note: height measured with 1” support feet installed.

Cup sizes up to 4¼” in diameter and 7¾” high may be used.

Dispense Button

Cup Guide

Splash Panel

Catch Tray

Indicator Lights

Handle to Open

Drawer

Side Console

ON/OFF Power Switch

Circuit Breaker

THE DISPENSER

The AC-VP1 Refrigerated Whipped Topping Dispenser is designed by SureShot

Dispensing Systems® to dispense Whipped Topping on coffees, teas, hot chocolate

and other specialty drinks.

Pre-packaged whipped topping is stored within the dispenser’s refrigeration compartment

and dispensed by a microprocessor-controlled roller system using a touch button on the

front of the dispenser. Our factory has configured the dispenser to deliver whipped

topping as long as the push and hold button is pressed.

Operating the dispenser

1. Place cup under the dispense tip

2. Press and hold the dispense button until the desired quantity is dispensed

Indicator Lights at the bottom left front of the dispenser drawer show the status of the

dispenser operation: Ready, Product Low, Product Empty, Out of Service.

The dispensers feature a Side Console which shows refrigeration functions for easy

monitoring and adjustment of the refrigeration system.

The dispenser is preconfigured at our factory to dispense the whipped topping to your

company’s specifications. It should not require adjustment. If you think adjustment may

be necessary, contact the SureShot Dispensing Systems® Technical Assistance Center

at 1-888-777-9990 or 1-902-865-9602) and a Service Technician will guide you through

the process.

SAFETY PRECAUTIONS

•Always plug the dispenser into an approved electrical outlet.

•The dispenser includes a microcontroller and must be operated on

grounded electrical wiring at all times.

•Unplug the dispenser from its electrical source before servicing.

•Do not immerse the dispenser in water.

•Observe all safety precautions with this dispenser that you would

with any electrical appliance.

•The dispense roller is powered by a motor. To avoid possible injury,

keep hands clear of the roller assembly during operation.

ELECTRICAL REQUIREMENTS

Make sure the current at the power source receptacle is: 120 VAC, 1 ph, 3 Amp, 60 Hz.

The power cord is furnished with a UL-approved 3-prong attachment plug. This plug is

designed to fit a receptacle with provisions for a grounding stud. The dispenser includes

a microcontroller and must be operated on grounded electrical wiring at all times. Failure

to do so will void the Warranty.

SERVICING - ELECTRICAL

Electrical servicing must be carried out by a qualified technician.

The Warranty will be null and void if the dispenser is serviced by unqualified personnel.

Service under Warranty must be approved and dispatched by A. C. Dispensing

Equipment Inc. before the service technician is dispatched. If you need assistance, call

the SureShot Dispensing Systems® Technical Assistance Center at 1-888-777-9990 or

1-902-865-9602.

SERVICING - REFRIGERATION

The temperature is set at the factory to maintain products within the range of 32°F to

40°F (0°C to 4.4°C).

Any servicing of the refrigeration system must be carried out by a qualified technician.

The Warranty will be null and void if the refrigeration system is serviced by unqualified

personnel. Service under Warranty must be approved and dispatched by A. C.

Dispensing Equipment Inc. before the service technician is dispatched. If you need

assistance, call the SureShot Dispensing Systems® Technical Assistance Center at

1-888-777-9990 or 1-902-865-9602.

INSPECTION FOR DAMAGE

When you receive the dispenser, inspect the exterior of the shipping container for

damage. Note any damage in detail.

Uncrate the dispenser at once. See instructions on page 6. Examine the dispenser for

damage. Report any damage to the transportation company immediately. File a claim for

damages promptly.

Your immediate inspection protects you against loss since A. C. Dispensing Equipment

Inc. is not responsible for damages incurred during shipment.

Notify A.C. Dispensing Equipment Inc. No returns will be accepted without prior approval.

Obtain an authorized return number by contacting SureShot Dispensing Systems®

Technical Assistance Center at 1-888-777-9990 or 1-902-865-9602.

RESHIPMENT

Packaging for re-shipment is done in the reverse order of uncrating. If packaging is not

available, it can be purchased locally, or from our factory by request.

Any damage occurring in transit of the returned goods caused by improper packaging is

not considered a defect covered by Warranty.

UNCRATING THE DISPENSER

CAUTION: Always lift the dispenser from the bottom. Do not lift dispenser by the door.

To uncrate:

1. Make sure the box is positioned with the arrow pointing upward.

2. Cut the packing straps at the top of the box.

3. Lift the top tray off the box.

4. Lift the center sleeve off the box.

5. Remove the protective corner inserts from the bottom tray.

6. Lift the dispenser by its bottom out of the tray. Use two people to lift the dispenser.

7. Remove the plastic protective covering from the stainless steel exterior of the

dispenser, by peeling it off. To peel, hold the dispenser firmly at the top and peel from

top to bottom.

8. Prior to use, read the Operations Manual. Store it for future use.

NOTE: The carton top, sleeve, and bottom tray may be stored for future shipping.

THE CUP GUIDE:

The Cup Guide is a stainless steel formed rod with plastic lugs on both ends.

It guides positioning of cups under the dispense nozzle and will accommodate a large

array of cup sizes. The dispenser is shipped with the Cup Guide attached.

INSERT THE CATCH TRAY

The Catch Tray is used to catch any whipped topping that is inadvertently spilled during

use of the dispenser. Its use helps keep the work area clean and sanitary. The Catch

Tray consists of a stainless steel screen and a stainless steel body. The Catch Tray must

be cleaned regularly, at least once daily. For Cleaning Instructions, see page 17.

To Insert the Catch Tray:

1. Remove the white plastic covering from the stainless steel screen.

2. Place the screen in the stainless steel body.

3. Place the assembled tray in the opening at the front of the dispenser.

NOTE: The Catch Tray may be removed by lifting it up and out of the opening.

INSTALLATION AND LOCATION OF THE DISPENSER

Location of Dispenser:

•This dispenser is not suitable for outdoor use.

•The ambient temperature range for dispenser operation is 50 °F to 90 °F (10 °C to

32 °C).

•Place the dispenser where it will best serve your operation.

•Leave clear space around the dispenser, approximately 1 inch (2.5 cm) on all sides.

•Do not block the vents at the top rear of the dispenser. The vents must be free and

open to ensure proper operation of the ventilation system and to prevent over-

heating and damage to the system.

•Make sure that counters, platforms, or shelves are strong enough to support the

dispenser with a full bag of whipped topping. The weight of the empty dispenser is

73 pounds.

•Place the dispenser at the appropriate serving height so that people drawing

whipped topping from the dispenser can operate the button as well as easily place

and remove cups.

•The dispenser must be placed on a level surface. The dispenser must be level to

ensure proper functioning of the refrigeration system.

oUse a bubble level to ensure accuracy.

•Do not remove the feet from the dispenser or allow the dispenser to sit flat on the

counter. Airflow and circulation under the dispenser are essential for the proper

operation of the refrigeration system. Make sure the four feet at the bottom of the

dispenser are in place. If one has loosened during shipping, re-tighten it. Removal of

the feet automatically voids the Warranty.

CLEAN BEFORE FIRST USE OF THE DISPENSER

Make sure you clean the dispenser thoroughly. See Cleaning Instructions on pages 17-

20.

•The dispenser must not be cleaned by water jet.

STARTING THE DISPENSER

NOTE:

•Before starting the dispenser, make certain that all Installation instructions have been

followed and that the dispenser has been sitting upright for a minimum of 3 hours.

To start the dispenser:

1. Plug the power cord into the proper electrical outlet.

2. With the dispenser drawer closed, turn the Power Switch “ON”.

•The power switch is located at the lower left side of the dispenser. For

location of the switch, see page 3.

•The Status Indicator Light on the front of the dispenser is an LED which

glows green when the dispenser is on and has reached operating

temperature.

3. Allow the dispenser to run empty for one hour to achieve a cold temperature

before placing product containers in the dispenser. The temperature control has

been pre-set at the factory. You can feel the cold temperature by placing your

hand on the top or back wall of the refrigeration compartment.

4. If the dispenser does not appear to be getting cold, check to make sure that it is

plugged in and that the power source is active. If the dispenser still does not

operate, immediately call the A. C. Dispensing Equipment Inc. Technical

Assistance Center at 1-888-777-9990 or 1-902-865-9602.

OPEN THE DISPENSER DRAWER

1. Grasp the bottom front of the dispenser drawer.

2. Pull the drawer out.

Green = ON and Ready

LOADING THE DISPENSER

•Ensure the dispenser has achieved proper operating temperature by running empty for

one hour before loading product to be dispensed.

•Product being placed inside the refrigerated product compartment must be between

32 °F and 40º F (0 °C and 4.4ºC).

•Whipped topping is supplied in prepackaged sanitary bags. Ensure they are the proper

temperature before being loaded into the dispenser. The product bag is disposable and

must not be reused.

•Product bags of up to 20 oz may be used in the dispenser.

•When the dispenser microprocessor determines that a bag of whipped topping is empty,

it will return the roller to the original loading position.

•Sanitize your hands or wear clean gloves to load the dispenser.

Dispenser Drawer Components

Latch

Whipped topping

bag hangs on

these 3 hooks

Roller

Dispense spout

opening

Motor Guard

Plate

Roller Plate

TO LOAD WHIPPED TOPPING BAGS

1. Open the dispenser: pull the drawer out from the

refrigerated compartment.

2. Remove the roller plate:

a. Undo the 2 latches that hold the plate in place

b. Move the plate forward.

c. Remove the plate by lifting it up and out

d. Set the plate aside for later re-installation

3. Remove the roller, if required:

a. Grasp the roller and slide it out of the end slots.

4. Clean the dispenser drawer interior, if required.

For cleaning instructions, see page 18.

5. Reinsert the roller, if it was removed in Step 3.

6. Remove a prepackaged bag of whipped topping

from the storage refrigerator.

Make sure the product temperature is 32 °F – 40º F

(0 °C – 4.4ºC), with no sign of ice crystals.

If ice crystals are present in the bag whipped topping,

return that bag to the storage refrigerator to thaw.

7. Prepare the bag for loading (Instructions on bag)

a. Move the coupler in the bag down to the spout portion.

b. Tear the seal off the spout.

c. Thread the dispense tip onto the nozzle.

d. Ensure that the plastic of the bag is trapped in the

threads of the two mating parts.

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