Suresafe GO Plus Manual de usuario
User Guide
Battery Alerts
Find My Device
Fall Detection
Geo-Fence
No Movement Alarm
Heart Rate Monitor
Step Counter
Clock Type
Contact Us
EU Declaration of Conformity
The Set Up
Disclaimer
Product Overview
Getting To Know Your Device
Menu Screen Options
Installing A SIM Card
Charging Your Device
Switching Your Device On and Off
SOS Numbers
Activating an SOS Call
Password Control
Request Device Location
Set The Time
Set Device Nickname
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Features In Detail
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Disclaimer: Automatic Fall Detection
By using this alarm you confirm that you understand that
using the automatic fall detection feature of this product
does not guarantee that 100% of falls will be detected. Falls
can come in many different forms and the fall detector is
not guaranteed to detect every fall. We recommend that the
user manually activates the device whenever possible.
The fall detection technology in this product does not allow
the analysis and interpretation of all fall situations. Soft falls,
slumping falls, descent controlled falls against a wall or a
chair, etc… may not be detected by our products.
While the use of a fall detector provides a significantly
increased level of protection, due to limitations of the
technology used, and attempts to minimise false alarms, not
all falls (even some dangerous-heavy falls) will be detected.
The manual trigger should be used whenever possible.
We accept no liability for the failure of the automatic fall
detection not detecting a fall event.
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Disclaimer: Regular Testing
& Powering Off/On
You should test your SureSafeGO Plus Alarm at least once
a month to remain familiar with how it works, and to check
that it functions as expected. This can also alert you if you
unknowingly run out of credit, or if there is an issue with
your device.
Your SureSafeGO Plus Alarm should also be powered off for
3-4 minutes, before being powered on again, at least once a
month. This resets the onboard computer and helps ensure
the device will function correctly.
Failure to follow this process could result in the alarm not
functioning correctly when needed.
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Disclaimer: Mobile Devices–
Using GPS/GSM/4G
By using this product, you confirm that you understand that
it works using a combination of mobile phone networks
and/or GPS. We are not responsible, in any way, for any
failure of a product or service based upon, arising from, or in
consequence of a total or partial failure of the mobile phone
networks or GPS. By using this product you acknowledge
that mobile phone networks/GPS can be unreliable, and
signal quality can vary dramatically from time to time, even
in the same location. We are not responsible in any way
when the product does not connect with, or is unable to
connect to, the mobile phone network or GPS. This exclusion
of liability includes where we have provided you with the SIM
card inside the SureSafeGO Plus.
It is your responsibility to ensure that there is sufficient
credit on your SIM card, where credit is needed. We are not
responsible, in any way, for the device not operating because
there was insufficient credit. This includes failure to top up
credit, failure to register for low credit alerts and failure to
receive low credit alerts.
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Disclaimer: Heart Rate Monitor
& Step Counter
Unless otherwise specified, SureSafe products and services
are not a medical devices, and are not intended to diagnose,
treat, cure, or prevent any disease. With regard to accuracy,
SureSafe has developed products and services to track
certain wellness information as accurately as reasonably
possible. The accuracy of SureSafe’s products and services
is not intended to be equivalent to medical devices or
scientific measurement devices.
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Product Overview
The SureSafeGO Plus Alarm is a wrist worn personal safety
device designed to help older people, or people of all ages
with medical conditions, continue to live independently.
It is a mobile personal alarm that allows the wearer to call
for help at the touch of a button. It also has a fall detector
that will notify nominated contacts when a fall has been
detected.
It uses mobile phone technology that allows it to be used
anywhere that there is mobile phone signal. This means it
can be used at home, in the garden as well as when ‘out and
about’.
It uses GPS technology to provide location information
for the device when it is activated. All SOS alerts and Fall
Detection alerts come with a text message that includes
a Google Maps link to the location of the device. You can
also request the alarm’s location by sending it a single text
message.
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Getting To Know Your Device
Dec 12 WED
Battery
Status
Time /
Date
SOS
Button
Heart Rate
Monitor
Charging
Connectors
Strap removal
buttons
Wireless
Charger
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Menu Screen Options
There four other screens that are visible by swiping left on
the device. These include battery status, step counter, heart
rate and other settings.
09:20 AM
Settings
09:20 AM
Heart rate
09:20 AM
Step Counter
12 DEC WED
Charging
75%
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Installing A SIM Card
Your SureSafeGO Plus comes with a SureSafe Mobile SIM
card already installed. The SIM card phone number can be
found printed on the plastic SIM card holder found inside
the box. The SIM card number is the same as the phone
number for the alarm.
The alarm will work best with the SureSafe Mobile SIM card.
It is a roaming safety SIM that gives you the best signal
possible across the 3 big UK networks. We are also able
to provide better ongoing customer support where the
SureSafe SIM card is used.
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