Stara 14000 TRAILER Manual de referencia técnica
WARRANTY CERTIFICATE
(CLIENT’S COPY)
DEALERSHIP INFORMATION
CLIENT INFORMATION
PURCHASED UNIT INFORMATION
INVOICE NUMBER:
TECHNICAL DELIVERY DATE: / /
IMPORTANT!
Warranty issues will only be address if this certificate is properly
filled-out at the time of delivery by technician. This certificate must be
presented with every warranty claim, along with the sales invoice.
NAME:
NAME PHONE:
MODEL:
MANUFACTURED DATE:
SERIAL NUMBER:
STAMP AND SIGNATURE:
ADDRESS
:
:
cut and send
We declare that the implement referenced in this document, is being delivered under normal
conditions of use, as described and, with the various adjustments and instructions.
_____________________________________, ______ / _______ / _______.
Place Date
INSTRUCTIONS AND DIRECTIONS
TECHNICIAN FUNCTIONS:
OPERATOR INSTRUCTIONS REGARDING:
( ) Check general conditions of the
( ) Wheel tightness.
implement (defects, dents and other issues).
NOTE: ( ) Using the security chain on the
hitch/goose-neck. .
( ) Using the support stand.
( ) Using the systems (hydraulic, eletric and
( ) Hook-up trailer to the tractor and check drive-shafts).
all systems (hydraulics, electric, drive-shafts). ( ) The instruction manual, warranty
( ) Operate all systems. certificate and warranty claims.
( ) Check all wheels for tightness. ( ) Operation of the treatment system and
( ) Deliver the instruction manual. calibrations.
( ) Test all output rates and calibrate
(Treatments and Defensive).
TECHNICAL DELIVERY TERMS
(this form must be completed by the technician and sent to stara)
CUSTOMER DATA
PURCHASED PRODUCT DATA
MODEL:
MANUFACTURED DATE
NAME: PHONE No.:
OPERATOR(S) NAME(S):
ADDRESS:
TECHNICIAN/DELIVERY AGENT:
INVOICE No.:
DELIVERY DATE / /
:
cut and send
ADDITIONAL INFORMATION
CUSTOMER SIGNATURE TECHNICIAN OR DEALER’S SIGNATURE
Instructions for Warranty Claims
Technical Delivery
A) Stara, claims the right of a Technical Delivery to the original owner/purchaser
of the equipment, touching on the following items like: assembly, adjustments,
operations, maintenance and warranty.
B) The owner of the machine should designate one or more operators to be
trained.
C) It shall be up to the owner, that all instructions listed in the Operation and
Maintenance Manual be adhered to and be rigorously followed.
D) Maintain the equipment and all respective manuals in a perfect state of
conservation, and on a regular maintenance schedule, thus preserving the right
to warranty claims.
Warranty Terms
1) The warranty here expressed is the responsibility of the equipment dealership
along with the owner/purchaser of said equipment. Thus, it is understood, that
there is no direct dealings between the said owner/purchaser and the factory.
2) It is here defined that the first purchaser of the equipment is the DEALERSHIP,
and the second ownership will be here established as the CLIENT.
3) The following conditions are basic and will be that, the dealership will submit to
Stara's judgment all warranty claims.
Conditions of the Warranty
A) Stara guarantees its product “only to” the DEALERSHIP, and for the period of
six months, starting on the day of delivery to the CLIENT, along with the original
invoice and warranty certificate, which must be presented at the time of claim.
B) Stara restricts its responsibility strictly to the terms herewith contained in this
warranty, which will become non-transferable an will terminate automatically, in
case of the resale of the equipment by the second owner, the CLIENT or warranty
termination by the CLIENT.
C) The warranty covers exclusively material defects and/or of fabrication defects,
being that, labor, freight, and other expenditures are not covered by the
Warranty, for they are the responsibility of the DEALERSHIP.
D) Requested revisions by the CLIENT, even though the equipment is still under
warranty, will be subject to charges.
E) The warranty of parts and components which were replaced, will end herewith
the warranty of the equipment.
F) In cases of warranty service delays, those will not warrant the purchaser the
right to indemnity for damages, or extension of the warranty.
Items Excluded from the Warranty
Not included are such items as: hydraulic oils and lubricants, filters, greases and
the like,charges for roadside assistance or help, on-site assistance and any
equipment maintenance or help by Stara personnel; all these are the
responsibility of the purchaser.
Also not inclusive are: tires, inner tubes, electrical and electronic equipment,
batteries, engine, starter motor, alternator, fuel injection pump, these again are
not inclusive of Stara's warranty since they have specific manufacturer's
warranty on each of said components.
Other charges or expenses such as: transportation or travel expenses, towing
services, material damages or damages against the owner or his agents , these
are the sole responsibilities of the purchaser, until otherwise proven through the
results of investigations done by qualified and certified agents of the state or
government.
Warranty Forfeiture
The warranty will become null and void at such time as:
A) it is established that the defects or damages are the result of, inappropriate
use of the equipment, through the failure of not following instructions as
specified on the supplied manual, or the failure of untrained or inexperienced
operators.
B) the product suffered repairs or modifications in repair shops which are not part
of Stara's authorized dealerships.
C) the parts or components present damages due to inappropriate use, or
damaged by other parts which are not genuine or original parts of the equipment,
by the end user.
D) the product suffers any type of misuse, even to the extent of causing safety
issues,concerns or breaches, and it will be per the company's judgment on such
matters, and it will carry the final word, until otherwise proven through the results
of investigations done by qualified and certified agents of the state or
government.
E) the equipment is not up to date on all current revisions or upgrades, and/or if
the owner will not furnish solicited documentation.
F) the hydraulic system is contaminated by impurities of unauthorized or non-
recommended fluids.
G) the equipment is found to have damaged, scraped, illegible or no ID plate.
H) the warranty is found to have incomplete or erroneous information or any
unauthorized alterations.
I) the equipment was adversely misused in situations such as: working or was
driven at speeds which exceeded recommended speeds, overloading
equipment during work, etc.
Note: Any fabrication defects and/or material defects, the object of this
warranty, will not constitute, and under no hypothesis will it be a motive to rescind
any purchase or sales contracts/agreements, nor will it warrant the purchaser the
right to indemnity of any nature, save only those established by Consumer
Rights or Civil Codes; as specified in the country of purchase or sale.
TECHNICAL ASSISTANCE
Besides the instruction manual, the users of Stara products can call the nearest
authorized dealership to obtain any needed assistance. The dealership, by its
own merit, can seek information and assistance from the After-Sales
Department at Stara, whenever a difficult situation presents itself, or the need
arises to resolve any problems.
REPLACEMENT PARTS
Parts replacement should only be done using original parts from Stara,
the which , besides preserving the warranty rights as a consumer, will
not compromise the operation and the maintenance of the equipment.
PROJECT MODIFICATIONS
Stara S/A reserves the right to introduce project modifications of its
products for the end of its improvements or refinement, regardless of
any obligations to upgrade any previously manufactured equipment.
Stara S/A Agricultural Machinery and Implements, Ind.
Não-Me-Toque, RS, Brazil
INSTRUCTION AND
PARTS MANUAL
STARA S.A. - Agricultural Machinery and Implements Industry
AV. STARA, 519
Não-Me-Toque,RS - Brazil
CEP 99470-000
Phone/Fax:+55 54 3332-2800
e-mail: [email protected]
Home page:
August 2009 - Rev.:A
www.stara.com.br
Constant Evolution
14000 TRAILER
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