Sprint WeGo Manual de instalación y operación

Get

Started

All you need to know to get going.

Thanks for choosing Sprint. This booklet introduces you to the

basics of getting started with Sprint and your Sprint WeGo. This

phone with simple one button technology helps you easily stay

in touch with your child on the go.

ReadyNow – For more help in getting up and running with your

new phone, take advantage of exclusive Ready Now resources

at sprint.com/readynow. You can even schedule a one-on-one

appointment at a Sprint Store near you.

For ongoing support and resources, visit sprint.com/support.

There, you’ll ind guides, tutorials, and more to help you get the

most out of your phone.

Note: Available applications and services are subject to change at any time.

Welcome!

Accessory/Tool Bag

Standard Lithium

Ion (Li-Ion) Battery

Phone

Wireless

Recycling

Envelope

Get Started Guide

(this guide)

Important

Information Booklet

USB

Cable

Dock Charger

AC Charger

In The Box

Earpiece

Tether for

Panic Alarm

Screen

Charger/

USB Jack

Power

Pin Hole

Speakers

Up/Down

Button

Back

Button

Dock

Contact

Dock

Contact

Button

Your Sprint WeGo

Using This Guide

This Get Started guide is designed to help you set up and use your

new Sprint WeGo. It’s divided into four sections to help you nd the

information you need quickly and easily.

Using This Guide

Get Ready − page 6 − Find out what

you need to do before you use your

phone the rst time, including inserting

a battery and activating Sprint service

on your phone.

Set Up the Sprint WeGo Portal − page 9 −

Before you can use the phone, you must

portal. Here you can manage all of your

phone’s settings, contacts, and more.

Use Your Phone − page 14 − Take

advantage of your phone’s features

such as calling, texting, setting up

schedules, and more.

Tools & Resources − page 17 − Find

useful tips for your phone and discover

resources and other helpful Sprint

information. For additional information

including the full User Guide, videos,

tutorials, and community forums, visit

sprint.com/support.

Get Your Phone Ready

Install the Battery

1. Insert your ingernail into the slot at the top

of the battery compartment and lift the

cover up gently.

2. Insert the battery, contacts end irst, and

gently press the battery into place.

3. Replace the battery compartment cover,

making sure all the tabs are secure and

there are no gaps around the cover.

4. Open the plug of the battery compartment

cover and then place the screw in.

5. Tighten the screw by using the screwdriver

and close the plug of the battery

compartment.

Charge the Battery

1. Plug the USB cable into the AC charger.

2. Pull out the plug on the left side on the

phone and plug in the USB cable.

3. Plug the AC charger into an

electrical outlet.

Get Ready

visit sprint.com/wego to access device information, web portal instructions and more

Get Your Phone Ready

Turn the Phone On

►Use the tool provided to press and hold the

red pin hole on the left side of the phone

near the Charger/USB Jack.

Turn the Screen On and O

• To quickly turn the display screen on, press

the Back Button on the front of the phone.

• You cannot turn the screen o without

turning the phone o. The screen will

eventually turn o automatically.

Turn the Phone O

►Use the tool provided to press and hold the

red button on the left side of the phone

near the Charger/USB Jack. Enter your

access code and press the OK Button.

Activate Your Phone

If you purchased your phone

at a Sprint Store, it is probably

activated.

you received your phone in the

mail, and it is a new Sprint account

or a new phone number, your phone

is designed to activate automatically.

When you turn the phone on for the

irst time, you should see a PRL

Update screen and a Firmware

Update screen. Follow the onscreen

instructions to continue.

If you received your phone in the

mail and it is going to be activated

on an existing number, go to

sprint.com/activate and follow

the instructions.

STOP! In order to use your phone,

you have another step after

activation. You must complete

your registration on the Sprint

WeGo portal. See next page for

registration instructions.

If your phone is still not activated, visit

sprint.com/support for assistance. If you

do not have access to the Internet, call

Sprint Customer Service at 1-888-211-4727

from another phone.

Get Your Phone Ready

Sprint WeGo Portal

visit sprint.com/wego to access device information, web portal instructions and more

This is a unique phone with many security

features. It is very important that you set up

an account in the portal as you will not be

able to use the phone otherwise.

Your WeGo phone must be powered on

before you can register.

1. Navigate to www.sprint.com/sprintwego

and click Sign up now!

Note: You can also download the Sprint

WeGo mobile app from Google Play™ on an

Android or the App Store on an iPhone. The

app can only be used by the parent phone

or invited users.

2. Enter your WeGo Phone Number and

Account Primary Phone Number (your Sprint

mobile phone number) and click Connect.

Important: Your primary Sprint mobile phone

and WeGo phone must be on the same account.

• Once you enter the information you will be

prompted to create a login and password.

3. You will be taken through a setup process.

Follow instructions to sign the End-User

License Agreement and enter your

personal information.

4. Set the Administrative Control Access

Code for your WeGo phone.

Note: This is dierent than the password

to the portal. The Administrative Control

Access Code allows changes to be made

directly on the WeGo phone. The device

access code is defaulted to 9999.

5. Add contacts to the contact list and

click Next.

Note: Only callers allowed by you will be

able to contact the WeGo phone.

6. Initial setup is complete. Click Home to

continue or Advanced Settings for more

coniguration options.

Set Up the Sprint WeGo Portal

Edit Personal Account Information

1. Click Settings tab > Edit proile.

2. You can choose to update the Name,

Sprint Cell Phone, Primary Email, and

Time Zone.

Change the Password

1. Click Settings tab > Change Password.

2. Follow the instructions to change

the password.

Notiication Preferences

1. Click Settings tab > Change Notiications.

2. A list of all events is displayed.

3. Select the preferred notiication method

for the listed events.

4. Click Update Notiications to save

the information.

Invite Another User to Access

Your Account

Additional users can help manage

notiications and can pinpoint a

child’s location.

1. Click Settings tab > Invite User.

2. Enter the new user’s First Name, Last

Name, Role, and Primary Email.

3. Click OK to save the information.

Set Up the Sprint WeGo Portal

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