misuse of parts not manufactured or sold by Splitvolt, Inc; or resulting from modification of the Splitvolt
Splitter Switch.
These warranties extend only to the original purchaser of the product and are not transferable. To exercise
your rights under this warranty, you must provide proof of purchase in the form of an original sales receipt
that shows the product name and the date of purchase. These warranties apply only to natural purchasers
of Splitvolt Splitter Switch for personal, family, or household use, not to commercial, institutional, or
industrial purchasers. These warranties are valid only in the United States. In no event shall Splitvolt, Inc. be
liable for any direct, indirect, incidental, special, consequential, or multiple damages arising out of the use of
the Splitvolt Splitter Switch devices.
Troubleshooting
The following table identifies steps for troubleshooting the operation of the device. If you
are experiencing difficulty, please review the table below, check our website
(www.splitvolt.com), and then contact us if you are still unable to resolve.
Splitter switch’s LED and LCD
are not turning on
Is power available?
1. Check that the wall socket has power
2. Check that the wall plug is plugged in fully
3. Check that the built-in breaker is in ON position
The wall socket seems to be
upside down
There is no universal orientation for NEMA plugs, so yours could be
upside down. Just plug it in anyway.
The pins on the cable do not
match my wall socket
It is possible that the wrong model was ordered. Please email
info@splitvolt.com or call (650) 209-0091 for assistance.
Not getting power from either
one of the sockets
Double-check all plugs are pushed in completely
Splitter switch is not turning off
the EV Socket when dryer is
running
1. Confirm what type of dryer you have. If you have a gas line
running into the dryer, you have a gas dryer (even if it is plugged into
a NEMA 10-30 or NEMA 14-30 plug). Please email
info@splitvolt.com or call (650) 209-0091 for assistance.
2. Turn off energy saver mode on your dryer. Does the splitter switch
turn off the EV socket? If so, you have a rare high-efficiency dryer
that downshifts to 120V during part of the cycle. Please email
info@splitvolt.com or call (650) 209-0091 for assistance.
Hear a buzzing sound coming
from splitter switch
Turn off the breaker and turn it back on. The contacts may have
become misaligned. Powering on/off will help it self-realign.
My Tesla has an alert saying
“Unable to AC charge – Unplug
and retry”
Simply unplug/replug-in the charger handle to the vehicle to continue
charging. NOTE: Some special high-efficiency sensor dryer settings
may cause multiple switching, triggering the Tesla charger power
protection fault to pause charging. For optimal convenience and
charging performance, it is recommended that Tesla users do not use
special low-power settings on their dryer while charging.
Need more help?
Please visit www.splitvolt.com,email info@splitvolt.com, or call (650) 209-0091 for
assistance.
