Splicecom PCS 5 Manual de instrucciones

SpliceCom PCS 5

Operating Instructions & User Guide

Figure One

The SpliceCom PCS 5 telephone has been designed for use with the

SpliceCom maximiser business telephone system.

Telephone Features

Please refer to Figure One at the front of this user guide.

Wall mounting –Using the template supplied, position where you want

to fix your telephone.Drill two holes and fix roundhead screws, slide the

telephone into place. Remove the handset retainer by pushing up out of

the slot. Turn the retainer through 180°and place back in its slot.

The handset cord plugs in here.

With headset connected to headset port, press this Headset key, wait

for the dial tone and then dial in the number required.

This key mutes the microphone so the other person on the call cannot

hear you.Ared lamp indicates the mute is on. Pressing it a second time

releases the mute and returns you to normal conversation.

Press this key to redial the last number you dialled from the keypad or

insert a pause.

Press this key during a call to place it on hold. This will enable you to

transfer the call to another party.

A standard telephone keypad with the number “5”having a raised dot

for visually impaired users.

Integrated Voicemail Management allows you to easily manage the

contents of your voicemail box.

Declaration of Conformity

SpliceCom declares that this product SpliceCom PCS 5 is in conformity

with the following harmonised standards:

Health Safety EN 60950 : 1992

Electromagnetic Compatibility EN 55022 : 1998 & EN 55024 : 1998

Telecom TBR21 : 1998 & TBR38 : 1998

Following the provisions of the Council Directive on radio and

telecommunications terminal equipment.

October 2004.

You’ll find a list of the access codes for the ten most commonly used

system features here.

A 3-position switch to control the volume of the ring tone. Select from

loud ring, quiet ring or ringer off.

This jack is used to connect a line cord to your telephone.

This jack is used to connect a Headset to your telephone.

To adjust Headset volume

9The red call indicator light flashes when your telephone rings.

Intended Use

The SpliceCom PCS 5 telephone supports Touch-Tone Dialling (DTMF) only. This

telephone also supports Timed-break recall, no special settings are needed to engage

these features.

The telephone has been designed for use with the SpliceCom maximiser business

telephone system.

Because the product is connected behind a PABX it must not be relied upon to contact

the emergency services during a power failure.

The following section explains how to use your SpliceCom PCS 5 with the SpliceCom

maximiser business telephone system.

Basics

To make a call (Handset/Headset operation): To dial a number, either lift the Handset

or press Headset button, wait for the dial tone and then dial in the number required

e.g. 02087654321 - there is no need to dial a 9 prefix but if you do, the call will still get

through. Both 999 and 9999 will call the emergency services.

The headset button has auto-detection function. When the headset is connected, the

handset function is disable. Unplug the headset to revert to handset mode (even

during a call).

Holding a call: Press the “recall”button (6) on the PCS 5. You will hear dial tone the

other end will hear a hold message/music (for external calls) or a comfort tone/beep

(for internal calls). The call will remain on hold until you press “recall”again, or hang

up.

Transferring a call: Answer the call, then press “recall”–you should hear the dial

tone. Dial the internal/external number required.

If you hear ringing you can then replace your handset and the caller will be immediately

connected to the destination –this is known as blind transfer.

OR –For an announced transfer.

You hear ringing and wait till the destination answers.

If the destination is willing to take the call –replace the handset to complete the

transfer.

If the destination is unwilling to take the call –press “recall”to clear that call and talk

to the caller again. You will be returned to the original caller if/when the destination

hangs up.

Call Waiting: During a call you hear a beep in your ear –this indicates you have

another call waiting. If you ignore it, the beep will repeat every few seconds for 20

seconds.

You can press “recall”to put the original caller on hold and talk to the new call. Once

you have finished, you can press “recall”to clear the call and return to the original call.

Conclude the original call and put the handset down, the original call will clear and the

new one will ring.

System Feature Access Guide: The following maximiser system features can be

accessed by using the telephone keypad of your PCS 5.

•Voicemail Access –Dial “1571”

•Change your Voicemail Greeting –Dial “2”once you’ve accessed your

Voicemail box.

•Call Park –Dial “Recall ”to park a call. You will be notified which park

slot it has been placed in.

•Park 1 Collect –Dial “1”to collect a call parked in park slot 1

•Park 2 Collect –Dial “2”to collect a call parked in park slot 2

•Park 3 Collect –Dial “3”to collect a call parked in park slot 3

•Park 4 Collect –Dial “4”to collect a call parked in park slot 4

•Follow Me To....... –Dial “21 02081234567 ”to use 02081234567 as

the number to forward your calls to.

•Follow Me ON –Dial “211”to enable your calls to be forwarded to the

telephone number you’ve set in Follow Me To.

•Follow Me OFF –Dial “210”to turn off the Follow Me feature.

Voicemail: SpliceCom’s maximiser business telephone system features integrated

voicemail, which is available to answer your telephone when you are busy or

unavailable.Typically your voicemail will answer any call that has rung for 20 seconds.

Using Voicemail: To check or listen to your messages dial 1571 –messages are

then played in the order recorded. Messages are stored until you listen to them. Once

you have listened to a message it is automatically deleted after 3 days, unless you

choose to save it. While listening to a message you can press “3”to delete it. A

message is marked as heard once you have listened to the first 10 seconds. The

integrated Voicemail ManagementGuide 8 will enable you to manage your Voicemail

messages effectively.

Leaving a message for a colleague: Afterdiallingtheirextensionandbeingtransferred

to voicemail, press to cut the greeting and start recording. Press 0 during the

greeting/recording to be transferred to reception or a nominated departmental/personal

alternative (if configured).

Collecting a message: Messages can be collected by; dialling 1571 from your

PCS 5, dialling a general number configured by your administrator, dialling the external

DDI number for the Voicemail, or dialling your extension number, then pressing

during the greeting. Dependent on your system configuration, you may be prompted

for an account (extension) number and/or access code (pin/password). The voicemail

will then automatically play your new messages in time order and then any old

messages.

Navigation: You can navigate you way through messages if required by pressing

buttons on the PCS keypad. It is probably easier to remember them by referring to the

chart below which is also provided on the PCS 5 keypad:

5 - Forwarding options:

1 –Copy to another voicemail user with a message from you

2 –Copy to another mailbox

3 –Copy to your email address

0 –Abandon

- Configuration options:

1 –Play help

2 –Record a new greeting

1 –Options

2 –Record a new greeting

3 –Delete any new recording or restore default greeting

7 –Save new greeting (hanging up will do the same)

0 –Abandon

3 –Set forwarding

1 –Options

2 –Cancel forwarding

3 –Forward personal/direct calls to home number

4 –Forward personal/direct calls to mobile number

5 –Forward personal/direct calls to spare1 number

6 –Forward personal/direct calls to spare2 number

7 –Forward personal/direct calls to your current number

0 –Abandon

4 –Add a voice tag/name to number (which will then be played immediately

before messages)

1 –Options

2 –Record new tag

3 –Delete tag

7 –Save tag

0 –Abandon

PCS 50 and PCS 5: Even greater personal productivity can be realised when you

partner your PCS 5 phone with SpliceCom’s PCS 50 application. This desktop

productivity application delivers all of the functionality associated with the top of the

range PCS 400 and is available for Windows, Mac OS X and Linux PCs and laptops.

Some of the extra features you can gain access to when using the PCS 50 in

conjunction with the PCS 5 include;

•Caller Display

•Access to company wide, Contact, User andDepartmental directories

•APersonal Favourite/SpeedDials/Direct Station Select/Busy Lamp Field area

•Last Number Redial and Incoming/Missed Call Lists

•Visual Call Pickup

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