Sphere3D SnapServer Manual de usuario

Installation & Setup Guide

November 2016

Summary

This document describes how to install and configure the SnapServer/MOBOTIX Video

Surveillance Bundle from Overland Storage, a subsidiary of Sphere 3D. It addresses all the parts

and includes the special steps required for network connections.

STOP: DO NOT ATTACH THE CAMERAS UNTIL DIRECTED. To ensure video data is written to the

server, the SnapServer NAS must be installed and fully booted before plugging in and powering on

any cameras.

• PoE switch & adapter

• 4 customized network cables

• 4 MOBOTIX™ cameras (styles

vary; examples are shown)

• SnapServer with 2 drives

•Powercord

•2Ethernetcables

SnapServer/MOBOTIX Installation Guide

1. Registration

It is essential that you activate your SnapServer warranty first. Technical and warranty support

are not available until the warranty is active:

1. Go to http://www.overlandstorage.com/ and select

Service & Support > My Products

2. At the Site Login, enter your e-mail address and password, and click

3. Click

4. Fill in the information (including serial number) and click

Submit

NOTE: You’ll receive a confirmation email on how to complete the registration process.

2. Install the Drives

The SnapServer NAS appliance comes with its four drive bays empty. Packed in the shipping box

are two pre-configured disk drives in carriers along with two blanking trays. All four need to be

installed into the appliance.

IMPORTANT: To maintain proper airflow and cooling, a drive assembly or blanking tray must be

installed in every bay. No empty bays are allowed.

1. Slide the release button to the right on the first drive assembly.

The latch on the front of the carrier releases and the handle extends.

2. With the appliance door open, position the drive assembly in front of the topmost empty

bay.

3. Slide the assembly into the bay until the assembly stops.

4. Swing the handle closed until it clicks, locking the drive into place.

Slide to Right

Drive Assemblies

Blanking Trays

Handle

SnapServer/MOBOTIX Installation Guide

5. Repeat Steps 1–4 for the other drive assembly and both blanking trays.

6. Close the SnapServer door.

3. Appliance Connections

All cabling ports, power connections, and exhaust vents are located on the SnapServer rear panel.

1. Determine the location of the management PC, SnapServer NAS, and Power over Ethernet

(PoE) Switch, and then place them where they will reside.

2. Using one of the two Ethernet cables that came in the box:

•Connect one end of the cable to Ethernet Port 1.

•Connect the other end to a standard non-POE port (if available).

3. Repeat Step 2 for the other Ethernet cable for Ethernet Port 2.

4. Attach the power cord into the AC power socket on the appliance.

5. Plug the other end of the power cord into a properly grounded AC power source.

6. Briefly press the front power button ( ) to power ON the unit.

IMPORTANT: To assure all the cameras are discovered, wait about two minutes until the SnapServer

Status LED is green before proceeding with the camera installation.

4. Camera Installation and Cabling

WARNING: To reduce the risk of electric shock or damage to equipment, always remove any power

cords while working with the unit.

WARNUNG: Um das Risiko eines elektrischen Schlags oder Schäden am Gerät zu vermeiden, ziehen

Sie stets den Netzstecker, bevor Sie an der Einheit arbeiten.

AVERTISSEMENT: Pour réduire le risque de choc électrique ou endommagement de l'équipement,

retirez toujours les cordons électriques en travaillant avec l'appareil.

Power

Cord

Ethernet

Ports

PoE

Ports

SnapServer/MOBOTIX Installation Guide

STOP: To ensure video data is written to the server, the SnapServer NAS must have been installed

and fully booted before plugging in and powering on any cameras. If this is not the case, unplug the

camera and then replug it back in.

1. Determine the best camera positions with your MOBOTIX specialist.

2. Mount the cameras at the designated positions.

3. Plug all the network cables into the cameras.

NOTE: Cables should be marked at both ends indicating the camera to which it is attached.

4. Connect all the other cable ends to the PoE ports on the switch.

5. Installing the MxManagementCenter

The MxManagementCenter software (MxMC™) is for managing your cameras, live video

monitoring, and video recording. To obtain the software:

1. Go to the

MxMC Software Downloads

section of the MOBOTIX website:

https://www.mobotix.com/eng_US/Support/Software-Downloads/MxMC

2. At the bottom of the

Available Updates and Tools

page, select the newest release for your

operating system.

3. On the right side, click

If you are not yet registered, click

Not Registered?

and follow the instructions.

4. Type in your user name and password.

5. At the bottom of the

Software Downloads MxMC

page, select the appropriate EXE file for your

system.

6. Download the MxMC software making a note of where you saved it.

7. Launch the downloaded MxMC file and follow the instructions to install it.

SnapServer/MOBOTIX Installation Guide

6. Incorporate Your Cameras into MxMC

1. Launch the MxMC software.

You should see the MxManagementCenter default screen:

The

Add Devices

icon (magnifying glass) shows

devices attached.

2. Click

Add Devices

to allow MxMC to search for your cameras.

When the search is complete, you will see all the connected cameras.

NOTE: In no cameras are found, you need to adjust your IP addresses. Refer to the guide “How to

change your IP-address” on the MOBOTIX website.

SnapServer/MOBOTIX Installation Guide

3. Hold down the

Shift

key and click the camera windows to select and highlight the ones you

want to manage.

The number of selected cameras is shown in the lower-right corner:

4. In the lower-right corner, click the right arrow next to the number of cameras.

SnapServer/MOBOTIX Installation Guide

5. Click the checkered flag icon to complete the camera setup.

The home-screen appears (yours might differ slightly):

Your cameras are now known by the MxMC software.

7. Existing Network Consideration

NOTE: If your network IP address is NOT in the range of 10.n.n.n, continue with Step 8, Connect Your

SnapServer NAS to MxMC.

If your network and computer use an IP range of 10.n.n.n with a subnet mask other than

255.0.0.0, you need to change the camera's video storage configuration to point to the Snap

Server's IP address on your network:

1. Identify the IP address of the SnapServer NAS appliance.

If necessary, ping the SnapServer name from your workstation, or download and install

SnapStorage Manager (SSM) from http://docs.overlandstorage.com/ssm.

2. Refer to the MOBOTIX camera manual to connect to the camera's web interface and, under

Storage configuration, change the File Server IP address from 10.0.0.254 to the IP address of

the SnapServer appliance.

The manuals can be downloaded at: https://www.mobotix.com/eng_US/Support/Manuals/IP-

Camera-Systems. Just select the camera version using the tabs at the top.

8. Connect Your SnapServer NAS to MxMC

By connecting the SnapServer and MxMC, you are able to retrieve your images and video

recordings directly from the NAS system for high-speed playback.

1. Select

File > Preferences

from the MxMC menu bar.

If necessary, press the

Alt

key to display the menu.

SnapServer/MOBOTIX Installation Guide

2. Select

Recordings Paths

and click the plus sign (+).

3. Using the table below, enter the appropriate settings:

4. Test the connection by clicking the

Test

button.

If there is a problem accessing the appliance, it may be necessary to discover the currently

assigned IP address.

If that is not possible, a new IP address can be assigned using SnapStorage Manager, an

administrative application that provides administrators a single interface from which they

can discover any SnapServer, SnapScale cluster, or Uninitialized node on the network. You

can download and install SSM from:

http://docs.overlandstorage.com/ssm

Install SSM on a computer residing on the same network segment as your MxMC.

5. Right-click each camera and tell MxMC where to find the video written by that camera

(

Device Directory

is filled in automatically).

NOTE: Because the cameras need time to initialize, it may take several minutes for the Device

Directory field to populate and to be able to view video stored on the server.

Now your Video Surveillance system is ready to use.

IMPORTANT: If the need arises to connect to the server's web UI (Web Management Interface), the

default administrator’s name is admin and the default password is meinsm.

Setting Description

Name Overland Storage SnapServer NAS

Type Network Share

File Server Enter “SNAPnnnnnnn” where nnnnnnn is the appliance

number found on the label affixed to the bottom of the

appliance.

Directory The name of the share is “data”.

User Name MOBOTIX

Password meinsm

(This can be changed in the SnapServer Web Management

Interface.

SnapServer/MOBOTIX Installation Guide

9. User Guides

For detailed information on configuring your SnapServer appliance, refer

to the SnapServer Administrator’s Guide for GuardianOS or the

GuardianOS Release Notes.

They are available online at:

http://docs.overlandstorage.com/snapserver

Translated versions of this Quick Start Guide are also available on the

web page.

For additional documentation on SnapServers, search the SnapServer community Knowledge

Base:

https://community.sphere3d.com/community/documentation/nas/snapserver

For more information about MxMC please refer to the MOBOTIX website at:

http://www.mobotix.com/other/Products/MxManagementCenter?tab=371251#tab

Warranty and Technical Support

For support on MOBOTIX cameras, visit:

https://www.mobotix.com/other/Support/Support

For warranty and general technical support information for the

SnapServer NAS, see the Contact Us web page:

http://www.overlandstorage.com/company/contact-us/index.aspx

For information on contacting Overland Technical Support, see our

http://docs.overlandstorage.com/support

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