Spectra T50e Manual de usuario

Service Procedure Quick Reference

LCM Replacement

T50e

August 2017 V2

Page 1 of 3

Not a substitute for official published procedural guide

Detailed instructions/videos located at support.spectralogic.com

Tools & Supplies

Replacement T50e LCM module

#2 Phillips screwdriver

USB flash drive (FAT32)

oWith saved library configuration and/or MLM/DLM database –if available

oFor collecting Auto-support Log File (ASL)

Estimated Time

20 minutes

ESD Protection

Required

Library Power

Off

Data I/O Operations:

Discontinue

Verify with customer that data I/O to all drives has halted

Robotic Movement

Discontinue

Verify robotic movement has halted

Verify with customer that move requests from host have been halted

Admin./Superuser

BlueScale Login

Required

Considerations

It is recommended that all tapes are removed from drives by customer before

procedure to avoid potential stuck tapes after power-up

Verify customer has a current backup*of the following (if applicable):

oLibrary configuration

oMLM and DLM databases

oEncryption keys

*Due to high probability for corruption, it is not recommended to attempt backup of

library configuration, MLM/DLM database or encryption keys if LCM is malfunctioning

Refer to “Spectra T50e Library Control Module Replacement Instructions”

service guide for information that should be documented/backed-up by

customer prior to service

Service Procedure Quick Reference

LCM Replacement

T50e

August 2017 V2

Page 2 of 3

Not a substitute for official published procedural guide

Detailed instructions/videos located at support.spectralogic.com

Procedure Overview

1. Power off library

2. Disconnect network cabling to LCM and remove any USB devices (if present)

3. Loosen screws and remove LCM from chassis

4. Slide new LCM into empty slot, making sure it is seated properly

5. Tighten screws to secure LCM

6. Reconnect network cabling

7. Power on library

8. Check system messages screen for firmware mismatch error message

If firmware mismatch reported, contact Spectra Technical Support

Library will not function properly until firmware mismatch is resolved

9. Select Controller (LCM) when prompted by the user interface

10. If necessary, restore previously saved library configuration and MLM/DLM database

from USB flash drive

Insert USB flash drive into any LCM USB slot

In BlueScale, login as a superuser or administrator, navigate to and run the

following utilities:

Maintenance > Utilities > Show Advanced > Next > Restore Library

Configuration from USB > select configuration file to restore from drop-down

list > Run

Maintenance > Utilities > Show Advanced > Next > Restore MLM Database from

USB > Select > Next > select database file to restore from drop-down list > Run

Remove USB flash drive

11. If previously saved library configuration is not available, customer must manually

reconfigure library (reference T50e User Manual)

12. Create an Auto-support Log File (ASL) and forward to Spectra Technical Support

Obtain permission from customer prior to performing this step

ASL’s do not contain sensitive customer information such as passwords,

encryption keys etc.

Reference knowledge base article KBA-02265 (Spectra Support Portal)

Service Procedure Quick Reference

LCM Replacement

T50e

August 2017 V2

Page 3 of 3

Not a substitute for official published procedural guide

Detailed instructions/videos located at support.spectralogic.com

13. Host backup processes can resume normal operation

14. Package the old LCM and return it to Spectra Logic

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