Sony XBR43X800H Manual de usuario

Help Guide

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Help Guide

Television

Use this Help Guide if you have any questions on how to use your TV.

The Online Help Guide includes the latest information. For details, see

“Using the Help Guide”.

Design and specifications are subject to change without notice. This

manual includes descriptions for all models/countries/regions.

Descriptions for features not supported in some models/countries/regions

are also included.

Selected Topics

Recommended Topics 3

Using the remote control microphone 169

Displaying the picture in a small screen 171

Installing apps from the Google Play Store 173

Adjusting the picture quality 175

Adjusting the sound quality 179

Using the Help Guide 1

Remote control 194

Using the remote control 6

Functions of the remote control buttons 195

Connecting terminal 202

Using voice recognition features 208

Using the remote controlmicrophone 169

Using the built-in MIC (only TVs witha built-in MIC) 282

Keeping the TV updated 209

Introducing Android TV™ 210

Displaying the picture in a smallscreen 171

Installing apps from the Google PlayStore 173

Moving apps to a USB memorydevice 255

Viewing Internet media 257

Enjoying safe apps and videostreaming services (Security &restrictions)

285

Basic Operations 201

Home menu 10

Using the TV menu 8

Using the Quick Settings 13

Selecting inputs 248

Changing the picture and sound quality to your preferences 265

How the LED lights up 276

Accessibility features 211

Support Site 213

Trademark information 214

Watching TV 17

TOC-1

Watching TV programs 215

Using the program guide 243

Using interactive broadcast TV services 245

Useful features when watching TV 216

Using the TV with Other Devices 18

USB devices 217

Playing content stored on a USB device 287

Information about USB devices used for storing photos and music

289

Supported files and formats 258

Blu-ray and DVD players 218

Connecting a Blu-ray or DVD player 279

Watching Blu-ray and DVD discs 291

Cable/satellite box 219

Connecting a cable/satellite box 293

How to control the cable/satellite box using the TV remote control

294

Displaying the iPhone/smartphone or iPad/tablet app screen on the TV 220

Computers, cameras, and camcorders 222

Connecting a computer and viewing stored content 251

Connecting a camera or camcorder and viewing stored content 253

Computer video signal specifications 296

Audio system (such as an AV receiver or sound bar) 223

Outputting audio from an audio system 298

Connecting an audio system 300

Adjusting an audio system 303

Using the TV as a center speaker (only models with TV center speaker mode)

305

Pass-through audio formats supported with eARC 307

Bluetooth devices 224

Connecting a Bluetooth device 309

Adjusting the AV sync setting 311

Supported Bluetooth profiles 313

BRAVIA Sync-compatible devices 225

BRAVIA Sync overview 250

Using features available for BRAVIASync-compatible devices 314

Adjusting BRAVIA Sync settings 316

Viewing pictures in 4K/8K from compatible devices 226

TOC-2

Viewing pictures in 4K resolution 318

Settings for viewing pictures in 4K resolution with higher quality 321

Viewing pictures in 8K resolution (8K models only) 323

Settings for viewing pictures in 8K resolution (8K models only) 326

Connecting to a Network 20

Connecting to a network using a LAN cable 164

Connecting to a network using a wireless connection 227

Using Wi-Fi to connect the TV to the Internet/Network 166

Using Wi-Fi Direct to connect to the TV (no wireless router required)

263

Home network features 228

Adjusting home network settings 328

Playing content from a computer 330

Playing content from a media server 332

Settings 4

Watching TV 182

Display & Sound 184

Network & Internet 186

Accounts & Sign In 187

Apps 188

Device Preferences 189

Remotes & Accessories 192

Timers 193

Troubleshooting 21

Start here 229

Self diagnostics 333

Software updates 162

If a full reset (restart) of the TV isrequired 259

Frequently Asked Questions for Troubleshooting 196

Picture (quality)/screen 230

No color/Dark picture/Color is not correct/Picture is too bright. 334

Distorted picture./The screen flickers. 336

The screen suddenly changes to a video you do not recognize while watching

TV. 338

A black box appears on the screen. 339

There are banners/tickers at the top or bottom of the screen. 340

High resolution HDR pictures are not displayed. 341

A message about an app asking for permission to access a TV function is

TOC-3

displayed. 342

OLED panel (only models equippedwith an OLED panel) 269

Keyboard 232

Broadcast reception 233

Check these things first to troubleshoot your TV reception. 343

Block noise or an error message appears and you cannot watch broadcasts.

344

Ghosting or double images appear. 345

Only snow noise or a black picture appears on the screen. 346

There is picture or sound noise when viewing an analog TV channel.

347

Some channels are blank. 348

Poor reception or poor picture quality with digital broadcasts. 349

You cannot view digital channels. 350

You cannot receive or select channels. 351

Some digital cable channels are not displayed. 352

Broadcast HD formats have poor quality. 353

Sound 235

No sound but good picture. 354

Audio noise. 355

No audio or low audio with a home theater system. 356

Distorted sound. 357

You want to output sound from both the headphones/Bluetooth audio device/

audio system and the TV speakers. 358

You are concerned about a delay between the picture and sound.

360

No TV sounds such as operation sound or audio response. 362

You cannot establish an eARC connection. 363

You cannot use voice search with the Google Assistant* with the built-in MIC

(only TVs with a built-in MIC). 364

You can hear a slight noise from the TV speakers (only models with TV center

speaker mode). 365

Network (Internet/home)/apps 237

The TV cannot connect to the Internet/Network. 261

The picture and/or sound quality from streaming apps is poor. 366

Your TV cannot connect to the server. 368

You can connect to the Internet, but not to certain apps and services.

369

TOC-4

Remote control/accessories 238

The remote control does not operate. 197

You want to disable the remote control backlight. (only remote controls that

feature backlight) 200

Power 239

The TV cannot be turned off using the remote control. 371

The TV turns off automatically. 373

The TV turns on automatically. 374

After turning on the TV, it turns off immediately. (only models equipped with

an OLED panel) 375

The TV does not turn on. 376

Connected devices 240

No picture from a connected device. 378

You cannot select a connected device in the Home Menu. 379

Certain programs on digital sources display a loss of detail. 380

Photo images or folders take time to display. 381

You cannot find a connected BRAVIA Sync HDMI device. 382

You cannot turn off the cable/satellite box using the TV's remote control.

383

An external device (such as a cable/satellite box) cannot be controlled via the

IR Blaster or the TV's remote control. (IR Blaster compatible models or cable/

satellite box control compatible models only) 384

Some media files in the USB device or server are not displayed.

386

Operation cuts out, or a device does not work. 387

Some paid content cannot be played. 388

LED 242

The illumination LED sometimes lights up. (only TVs with an illumination LED)

389

You want to disable the LED so that it does not light up or blink. 390

When the LED/the illumination LED is flashing in red. 392

Index 23

TOC-5

Help Guide | Using the Help Guide

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Help Guide

>Getting Started >Using the Help Guide

Using the Help Guide

This Help Guide explains how to use this TV. You can also refer to the

Setup Guide for descriptions about TV installation, and the Reference

Guide for parts descriptions, specifications, and wall mounting of this TV.

Help Guide versions

There are two versions of the Help Guide: the built-in version and the

online version. The online Help Guide includes the latest information.

The online Help Guide is automatically displayed when the TV is

connected to the internet, otherwise the built-in Help Guide is displayed.

Note

To use the latest features described in the Help Guide, you may

need to update the TV’s software. For details about software

updates, see the Software updates page.

The names of settings in the Help Guide may differ from those

displayed on the TV depending on the TV’s release date or your

model/country/region.

The images and illustrations used in the Help Guide may differ

depending on your TV model.

Design and specifications are subject to change without notice.

The Help Guide contains descriptions common across all

models/regions/countries. Some descriptions of features do not

apply depending on your model/region/country.

Hint

To see if your TV is equipped with one of the functions described in

Getting Started

Watching TV

Using the TV with Other Devices

Connecting to a Network

Settings

Troubleshooting

Index

Help Guide | Using the Help Guide

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the Help Guide, refer to the Reference Guide or the Sony website.

This Help Guide is written for all regions/countries. Some

descriptions contained in this Help Guide do not apply to some

regions and countries.

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