Sony Ericsson R800i Manual de usuario

1246-2437 rev 1 Page 1



Sony Ericsson Mobile Communications AB – Company Internal

Troubleshooting Guide

- electrical -

R800i, R800a, R800x, R800at, Z1

Trouble Shooting Guide (elect)

1246-2437 rev 1



Sony Ericsson Mobile Communications AB –

Company Internal

2(16)

CONTENTS

1Troubleshooting Flow......................................................................3

1.1

Display...................................................................................................3

1.2

Illumination............................................................................................4

1.3

Keys & Sensors.....................................................................................5

1.4

Alert ......................................................................................................7

1.5

Audio .....................................................................................................8

1.6

On/Off ....................................................................................................9

1.7

Charging & Capacity...........................................................................10

1.8

SIM.......................................................................................................11

1.9

Camera ................................................................................................12

1.10

Data Communication..........................................................................13

1.11

Memory Stick ......................................................................................14

1.12

Network & Signal ................................................................................15

2Revision History.............................................................................16

For general information about troubleshooting, refer to

1220-1336: Generic Repair Manual - electrical

Trouble Shooting Guide (elect)

1246-2437 rev 1



Sony Ericsson Mobile Communications AB –

Company Internal

3(16)

1 Troubleshooting Flow

1.1 Display

Symptom:

Replace:

Display problem

X4300, if damaged vision check pin A4, A6, A7, A9 and B2-3, B5-6, B8-9

Z4300, Z4301 or Z4302

Trouble Shooting Guide (elect)

1246-2437 rev 1



Sony Ericsson Mobile Communications AB –

Company Internal

4(16)

Troubleshooting Flow

1.2 Illumination

Symptom:

Replace:

No Display illumination

X4300,if damaged vision check pin A2 and A3

L5600 or L5601, if more than 1 Ω

C5606 or C5613, if short circuit

V5600

N5600

Symptom:

Replace:

No Flash LED

V4400

N4400

Symptom:

Replace:

R G B MMI LED s

V4802

N5600

Trouble Shooting Guide (elect)

1246-2437 rev 1



Sony Ericsson Mobile Communications AB –

Company Internal

5(16)

Troubleshooting Flow

1.3 Keys & Sensors

Symptom:

Replace:

On / Off key problems

S4807

N4800

Symptom:

Replace PSN key problems

S4810

N4800

Symptom:

Replace Directional Control (Left pad)

Right

key problems

S5000

N4800

Symptom:

Replace Directional Control (Left pad)

Left

key problems

S5001

N4800

Symptom:

Replace Directional Control (Left pad)

Down

key problems

S5002

N4800

Symptom:

Replace Directional Control (Left pad)

key problems

S5003

N4800

Symptom:

Replace Select key problems

S4805

N4801

Symptom:

Replace Start key problems

S4806

N4801

Symptom:

Replace Function Control (Right pad)

key problems

S5007

N4801

Symptom:

Replace Function Control (Right pad)

key problems

S5004

N4801

Symptom:

Replace Function Control (Right pad)

key problems

S5006

N4801

Trouble Shooting Guide (elect)

1246-2437 rev 1



Sony Ericsson Mobile Communications AB –

Company Internal

6(16)

Symptom:

Replace Function Control (Right pad)

key problems

S5005

N4801

Symptom:

Replace Left key problems

S4808

Symptom:

Replace Right key problems

S4809

Symp

tom:

Replace:

Back, Menu ,Home or Search problems

X4300, if damaged vision check pin B31 ,B30 ,A28 and A24

N4802

Symptom:

Replace:

Touch Pad problems

X5000, if damaged vision check all pins

Symptom:

Replace:

Display Touch Sensor problems

X4300, if damaged vision check pin A25 - A27, A31 and B26 - B29

Symptom:

Replace:

Volume Up key problems

S4803

Symptom:

Replace:

Volume Down key problems

S4804

Sympto

Replace:

Volume Up and Down key problems

N4802

Symptom:

Replace:

Slide Sensor – Phone Closed not detected

B5002

Symptom:

Replace:

Slide Sensor - Phone Open not detected

B5003

Symptom:

Replace:

Proximity sensor problems

X4300, if damaged vision check pin A21, A31 and B23

Symptom:

Replace:

Light Sensor problems

X4300, if damaged vision check pin A2 ,A3 , A5 and A10

Symptom:

Replace:

Compass problems

N5701

Trouble Shooting Guide (elect)

1246-2437 rev 1



Sony Ericsson Mobile Communications AB –

Company Internal

7(16)

Troubleshooting Flow

1.4 Alert

Symptom:

Replace:

Vibrator problems

V5000, if short circuit

B5000

Trouble Shooting Guide (elect)

1246-2437 rev 1



Sony Ericsson Mobile Communications AB –

Company Internal

8(16)

Troubleshooting Flow

1.5 Audio

Symptom:

Replace:

No audio

L3902 ,if more than 1 Ω

Symptom:

Replace:

Microphone 1 (Right)

L5506, L5507 or L5508 ,if more than 3 Ω

B5501

N1200

Symptom:

Replace:

Microphone 2 (Left)

L5503, L5504 or L5505 ,if more than 3 Ω

B5500

N1200

Symptom:

Replace:

No or bad Earphone / Ear speaker

X4300, if damaged vision check pin A14 and A15

V5500, if TP 5500 or TP 5501 is short circuit to GND

N5500

N1200

Symptom:

Replace:

No or bad Left Speaker

V5300, if X5300_M or X5300_P (Left speaker pads) is short circuit to GND

N5300

N1200

Symptom:

Replace:

No or bad Right Speaker

V5301, if X5301_M or X5301_P (Right speaker pads) is short circuit to GND

N5301

N1200

Symptom:

Replace:

No or bad Hands-free (PHF) Microphone

X5401, if damaged vision check pin 1 ,4 and 5

N5400

N1200

Symptom:

Replace:

No or bad Hands-free (PHF) Aux Earphone / Ear speaker

X5401, if damaged vision check pin 2 ,3 and 4

L5402 or L5403 if more than 2 Ω

N5400

N1200

Symptom:

Replace:

No Hands-free (PHF) Microphone – Phone not recognizes PHF set

X5401, if damaged vision check pin 1 ,4 and 5

N5400

Trouble Shooting Guide (elect)

1246-2437 rev 1



Sony Ericsson Mobile Communications AB –

Company Internal

9(16)

Troubleshooting Flow

1.6 On/Off

Symptom:

Replace:

Current draw greater than 300 mA

V3801, if short circuit

N1800 , if getting hot

N1700 ,N1600 or N1701 , if getting hot

Symptom:

Replace:

Current draw when powered off

V3801, if short circuit

N1800 , if getting hot

N1700 ,N1600 or N1701 , if getting hot

Symptom:

Replace:

Using no current when On/Off key is pressed and will not start.

S4807

N4800

Symptom:

Replace:

Draws current when On/Off key is pressed, returns to zero

L3900, L3903 , L3904 or L4001 ,if more than 1 Ω

N4003

Symptom:

Replace:

Other

X3801, if damaged vision check all pins

Trouble Shooting Guide (elect)

1246-2437 rev 1



Sony Ericsson Mobile Communications AB –

Company Internal

10(16)

Troubleshooting Flow

1.7 Charging & Capacity

Symptom:

Replace:

No or bad Charging from USB

X5200, if damaged vision check pin 1 and 5

C5200, if X5200 pin 1 is short circuit to GND

X3801, if damaged

V3802, if short circuit

N3803 , V3803

Symptom:

Replace:

Wrong Battery indicator

N3802

Otros manuales para R800i

Este manual sirve para los siguientes modelos

Tabla de contenidos

Otros manuales de Teléfono móvil de Sony Ericsson

Sony Ericsson

Sony Ericsson WT19a Manual de usuario

Sony Ericsson

Sony Ericsson M600i Manual de usuario

Sony Ericsson

Sony Ericsson Mix Walkman phone Manual de servicio

Sony Ericsson

Sony Ericsson X10 mini pro Manual de servicio

Sony Ericsson

Sony Ericsson S500 Manual de usuario

Sony Ericsson

Sony Ericsson W205a Walkman Manual de usuario

Sony Ericsson

Sony Ericsson S500i Manual de usuario

Sony Ericsson

Sony Ericsson CYBER-SHOT C510 Guía de referencia rápida

Sony Ericsson

Sony Ericsson MT11i Guía de referencia rápida

Sony Ericsson

Sony Ericsson T600 Manual de usuario

Sony Ericsson

Sony Ericsson U1i Manual de usuario

Sony Ericsson

Sony Ericsson K200i Manual de usuario

Sony Ericsson

Sony Ericsson K608i Manual de usuario

Sony Ericsson

Sony Ericsson K550 Manual de usuario

Sony Ericsson

Sony Ericsson K800 Manual de usuario

Sony Ericsson

Sony Ericsson TM717 Equinox Manual de usuario

Sony Ericsson

Sony Ericsson T600 Manual de usuario

Sony Ericsson

Sony Ericsson G700 Manual de usuario

Sony Ericsson

Sony Ericsson CYBER-SHOT C902 Manual de usuario

Sony Ericsson

Sony Ericsson W800i Manual de usuario

Sony Ericsson

Sony Ericsson T630 Manual de usuario

Sony Ericsson

Sony Ericsson Xperia Arc S Guía de referencia rápida

Sony Ericsson

Sony Ericsson T250i Manual de usuario

Sony Ericsson

Sony Ericsson Live with Walkmantrade Guía de referencia

Manuales populares de Teléfono móvil de otras marcas

Zte

Zte BLADE A520 Manual de usuario

Nokia

Nokia Lumia 620 Manual de usuario

Blackbe;rry

Blackbe;rry KEYone Manual de usuario

Bea-fon

Bea-fon X5 Premium Manual de usuario

Blackbe;rry

Blackbe;rry 8707 Series Manual de usuario

Blackbe;rry

Blackbe;rry Storm Instrucciones de funcionamiento

LG LM-X420QN Manual de usuario

LifeWatch

LifeWatch V Manual de usuario

Bea-fon

Bea-fon SILVER LINE SL860 Manual de usuario

IKI Mobile

IKI Mobile KF4.5i Manual de usuario

Hitech

Hitech HT-850 Manual de usuario

Yezz

Yezz Fashion F10 Manual de usuario

Point Mobile

Point Mobile PM60 Manual de usuario

Blackbe;rry

Blackbe;rry Q10 Manual de usuario

Blackbe;rry

Blackbe;rry Bold 9900 Manual de usuario

Blackbe;rry

Blackbe;rry STORM 9500 - VERSION 5.0 Manual de usuario

LG LM-K420EMW Manual de usuario

ISAFE MOBILE

ISAFE MOBILE IS655.2 Manual de usuario