2. DAILY USE2. DAILY USE
2.2 TRANSACTIONS
2.2.1 Chip card transactions
ENTER AMOUNT: Enter the amount in euros, including cents, and press Enter.
PLEASE INSERT OR SWIPE CARD: Insert the card in the chip card reader slot, the chip
facing up.
CREDIT / DEBIT: The customer selects the payment method.
ENTER PIN: The customer enters the PIN code and presses Enter.
(To skip the PIN code, just press Enter. This means that the merchant takes full
responsibility.)
The terminal prints the receipts. The first receipt is for the merchant, the second one is
for the customer.
If the transaction has been confirmed with a PIN code, the customer need not sign the
receipt. The terminal reminds the salesperson to check the identity of anyone whose
receipt total exceeds €50.00, depending on card type. Press Enter and check the
customer’s identity. On the receipt, write the last four digits of the customer’s identity
number and indicate how you checked the identity.
REMOVE CARD: Remove the card from the reader. Make sure that the card remains in
the reader slot for the entire transaction, or the operation is aborted.
2.2.2 Swipe card transaction
ENTER AMOUNT: Enter the amount in euros, including cents, and press Enter.
PLEASE INSERT OR SWIPE CARD: Swipe the card through the reader.
CREDIT / DEBIT: Select the payment method.
The terminal prints the receipts. The first receipt is for the merchant, the second one
is for the customer. Ask the customer to sign the receipt. The terminal reminds the
salesperson to check the identity of anyone whose receipt total exceeds €50.00,
depending on card type. Press Enter and check the customer’s identity. On the
receipt, write the last four digits of the customer’s identity number and indicate how
you checked the identity.
2.2.3 Void
NB: You can only void transactions that are still in the device
memory and has not been sent to the bank.
Press MENU F1 and select VOID.
ENTER RECEIPT NUMBER: The terminal shows the number of the latest receipt as
default. Press Enter to accept it, or enter another receipt number and press Enter.
PLEASE INSERT/SWIPE CARD: Insert the card in the reader or swipe the card.
The terminal prints the receipts. The first receipt is for the merchant, the second one is
for the customer. If necessary, ask the customer to sign the receipt.
TRANSACTION NOT FOUND: If you see this text, you have either entered the receipt
number incorrectly or the transaction is no longer in the terminal memory.
2.2.4 Manual entry
Press MENU F1 and select MANUAL ENTRY.
ENTER CARD NUMBER: Enter the card number and press Enter.
ENTER EXPIRY DATE MMYY: Enter the expiry date of the card and press Enter.
DEBIT / CREDIT: Select the payment method.
ENTER AMOUNT: Enter the amount in euros, including cents, and press Enter.
DIAL YES/NO: If you want the terminal to verify the transaction, select YES.
Manually entered transactions must always be verified. If you bypass the verification,
the terminal will ask you to enter a verification code. Call the verification centre, type
in the number they give you, and press Enter. You can also bypass this procedure by
entering 9999. In this case, the responsibility lies with your company.
The terminal prints the receipts. The first receipt is for the merchant, the second one
is for the customer. Ask the customer to sign the receipt. The terminal reminds the
salesperson to check the identity of anyone whose receipt total exceeds €50.00,
depending on card type. Press Enter and check the customer’s identity. On the
receipt, write the last four digits of the customer’s identity number and indicate how
you checked the identity.
NOT ALLOWED: The number of this card may not be entered manually.
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