SMART Board 4000 Series Instrucciones de uso

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Installation best practices

for SMARTproducts

smarttech.com/kb/171035

Legal disclaimer

The information in this document is provided “as is.” Results obtained from the use of this information are without warranty of any kind, express or implied,

including but not limited to, warranties of performance, merchantability and fitness for a particular purpose. In no event will SMART, its agents or employees be

liable for any decision made or action taken in reliance on the information in this document or for any consequential, special or similar damages, even if advised of

the possibility of such damages.

Trademark notice

SMARTBoard, SMARTTable, SMART Room System, SMARTNotebook, SMART Meeting Pro, SMARTkapp, LightRaise, smarttech, the SMART logo and all SMART

taglines are trademarks or registered trademarks of SMARTTechnologiesULC in the U.S. and/or other countries. Skype is either a registered trademark or

trademark of Microsoft Corporation in the United States and/or other countries. All other third-party product and company names may be trademarks of their

respective owners.

or translated into any language in any form by any means without the prior written consent of SMARTTechnologiesULC. Information in this manual is subject to

change without notice and does not represent a commitment on the part of SMART.

This product and/or use thereof is covered by one or more of the following U.S. patents:

www.smarttech.com/patents

03/2019

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Contents

Chapter 1: Welcome 1

Chapter 2: Installing the product 3

Moving the SMART product to the installation site 3

Installing the SMART product on a wall 7

Installing the SMART product on a stand 16

Considering power management and roomcontrol systems 19

Chapter 3: Configuring the product 21

Calibrating and orienting the SMART product 21

Setting connected devices’ resolutions and refresh rates 22

Configuring the SMART product for the best audio performance 24

Completing other configuration tasks 29

Chapter 4: Product accessories 31

OPS computers 31

Room cameras 33

Speakers 35

Microphones 36

Room controls 38

Chapter 5: Cables and connectors 39

Cable best practices 40

Power cables 42

Analog audio cables and connectors 43

Digital audio cables and connectors 46

RS-232 cables and connectors 47

DVI cables and connectors 48

VGA cables and connectors 50

HDMI cables and connectors 51

Display Port cables and connectors 54

USB cables and connectors 55

Ethernet (network) cables and connectors 58

Chapter 6: Cable accessories 61

Cable adapters and converters 61

Couplers and extenders 63

USB cable extenders 63

Video cable extenders 65

CONTENTS

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Source switching 66

Appendix A: Third-party referrals 69

Appendix B: SMART reliability testing 71

Cable standards testing 71

Mechanical, electrical and safety standards testing 72

Glossary 73

Chapter 1

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Chapter 1: Welcome

This document provides guidance for installing the following SMARTproducts:

lSMART Board® interactive whiteboards

lSMARTBoard interactive whiteboard systems (with projectors)

lSMARTBoard 4000, 8000i-G3 and 8000i-G4 series interactive flat panels

lSMARTRoom System™ for Skype® for Business

lSMARTRoom System™ with SMART Meeting Pro® software

lLightRaise® interactive projectors

lSMARTkapp® boards

lSMARTTable® interactive learning centers

It describes best practices and the standard tasks and equipment needed for a successful

equipment installation.

NOTE

For similar information about newer SMARTproducts, refer to those SMARTproducts’ “Installing

and maintaining” sections in smarttech.com/support.

This document also provides guidance for those who wish to deviate from a standard installation

by including third-party equipment. SMART describes an installation that deviates from a standard

equipment installation as a “non-standard installation.”

Because SMART has no control over products manufactured by a third party, SMART can not make

recommendations regarding the use of specific third-party equipment with SMARTproducts.

However, SMART has compiled a list of companies that are likely to be able to provide assistance

in these areas. These referrals are found in Appendix A: Third-party referrals on page69.

Contact your installer, reseller or equipment manufacturer for support with equipment you use as

part of a non-standard installation. SMART can not provide support beyond that which is presented

in this document.

CHAPTER 1

WELCOME

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IMPORTANT

lModifications to any SMART product, accessories, components or included cables voids

the SMARTproduct’s warranty.

lThe use of any third-party product in combination with a SMART product is at your own risk.

lSMART strongly recommends that you test third-party components or adapters before

installation. Consult your certified reseller for assistance.

Chapter 2

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Chapter 2: Installing the product

Moving the SMART product to the installation site 3

Using transportation aides 4

Accommodating doorways, hallways and elevators 4

Dealing with cracked, chipped or shattered glass 5

Saving the original packaging 6

Installing the SMART product on a wall 7

Choosing a location 7

Choosing a height 9

Assessing the wall 9

Wall flatness 10

Wall type 11

Engineering analysis 12

Selecting mounting hardware 12

Selecting tools 13

Selecting a wall mount 13

Mounting the SMART product 15

Mounting multiple SMARTproducts 16

Installing the SMART product on a stand 16

Using SMART mobile stands 17

Using a third-party stand 17

Considering power management and roomcontrol systems 19

About the SMARTproduct’s power management capabilities 19

About presence detection sensors 19

Integrating the SMART product with a room control system 20

Moving the SMART product to the installation site

After your organization receives the SMART product, you need to move it to the place where you

plan to install it.

On occasion, you might also need to move the SMART product to another location after initially

installingit.

CHAPTER 2

INSTALLING THE PRODUCT

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IMPORTANT

lMove the SMART product at your own risk. SMART cannot accept liability for damages or

injury that occur during the SMARTproduct’s transportation.

lWhen moving the SMART product, do the following:

oFollow local safety regulations and standards.

oKeep the SMART product in its original packaging.

oMove the SMART product so that its top frame faces up.

oHave at least two people move the SMART product.

TIP

SMARTproduct packaging may be labeled to indicate which side is the front. Look for “FRONT”

on the packaging to help orient the box during transportation.

Using transportation aides

You can use the following aides to move the SMART product:

lCart

lFurniture dolly

lMechanical lift

NOTE

Larger, heavier models feature eyebolt mounting holes for use

with a mechanical lift. Refer to these models’ installation

instructions for information about using a mechanical lift.

Accommodating doorways, hallways and elevators

In some situations, you might need to remove the SMART product from its packaging to move it

through narrow doorways or hallways or on to an elevator. In these situations, SMART recommends

CHAPTER 2

INSTALLING THE PRODUCT

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that you keep the foam pieces on the bottom corners of the SMART product. These foam pieces

protect the SMART product if you need to set it down during transportation.

You might also need to rotate the SMART product so that its top frame faces to the side. You can

do this during transportation, but when you install the SMART product, it must be in landscape

orientation (with the top frame facing up).

CAUTION

Never rest a SMART Board 8000i-G4 series interactive flat panel directly on its bottom edge.

This can damage the interactive flat panel’s speakers or touch system. Feet attached to the

bottom of the interactive flat panel must be extended past the bottom frame before the

interactive flat panel is set down.

Dealing with cracked, chipped or shattered glass

The SMART product contains safety-tempered glass. Although this glass is heat-strengthened to

help withstand impacts, the glass can crack, chip or shatter if struck with enough force. (Safety

glass is designed to break into small pieces rather than sharp shards if it is broken.) Temperature

changes can cause a minor crack or chip to become worse, possibly causing the glass to shatter.

See the knowledge base article, Shattered glass on an interactive display, for information about

conditions that can cause the SMARTproduct’s glass to shatter even when it’s not in use.

If the SMARTproduct’s glass is cracked or chipped, have it professionally inspected and repaired

at a SMART authorized repair center. If the SMARTproduct’s glass shatters, carefully clean up the

area and have the SMART product repaired or replaced.

CHAPTER 2

INSTALLING THE PRODUCT

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CAUTION

For safety and to prevent further damage, do not continue to install or use the SMART product if

its glass is cracked, chipped or shattered.

Saving the original packaging

Save the original packaging to repack the SMART product with as much of the original packaging

as possible in case you need to move the SMART product again after you initially install it. This

packaging was designed to provide the best possible protection against shock and vibration.

CAUTION

Move the SMART product only in the original packaging or replacement packaging purchased

from your authorized SMART reseller. Moving the SMART product without correct packaging can

lead to product damage and voids the warranty.

NOTE

If the original packaging isn’t available, you can purchase the same packaging directly from your

authorized SMART reseller (smarttech.com/where).

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