SMART MX Series Manual de usuario
Cover
SMARTBoard®
MX | MX Pro
series interactive displays
User guide
SMARTBoard MX (V4) series | SMART Board MX Pro (V4) series
SMARTBoard MX (V3) series | SMART Board MX Pro (V3) series
SMARTBoard MX (V2-C) series | SMART Board MX Pro (V2-C) series
SMARTBoard MX (V2) series | SMART Board MX Pro (V2) series
SMARTBoard MX series
(See page13 for specific models.)
IDX55-4 | IDX65-4 | IDX75-4 | IDX86-4 | IDX55-3 | IDX65-3 | IDX75-3 | IDX86-3 | IDX55-2 | IDX65-2 | IDX75-2 | IDX86-2 | IDX65-1 | IDX75-1 | IDX86-1
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Learn more
This guide and other resources for SMARTBoardMX and MX Pro series interactive
displays are available in the Support section of the SMARTwebsite
(smarttech.com/support). Scan this QRcode to view these resources on your
mobile device.
ENERGY STAR is the government-backed symbol for energy efficiency, providing simple, credible, and unbiased information that consumers and
businesses rely on to make well-informed decisions. ENERGY STAR-certified products are the simple choice for energy efficiency, making it easy for
consumers and businesses to make purchases that save them money and protect the environment. The U.S. EPA ensures that each product that earns the
label is independently certified to deliver the quality, performance, and savings that users have come to expect.
As shipped, your display delivers ENERGY STAR performance and savings. However, changing some settings may increase energy consumption beyond
the limits required for ENERGY STAR certification. For example, increased brightness and contrast will increase power consumption.
Please consider the environment when you choose non-ENERGY STAR settings.
License
The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered
trademarks of HDMI Licensing Administrator, Inc.
Trademark notice
SMARTBoard, SMART Notebook, SMART TeamWorks, SMART Meeting Pro, SMART Ink, SMART lab, Lumio, Object Awareness, smarttech, the SMART logo and all SMART
taglines are trademarks or registered trademarks of SMARTTechnologiesULC in the U.S. and/or other countries. Android, Chrome, Chromebook, Google Cast, Google Drive,
and Google Play are trademarks of Google Inc. Microsoft, Windows, and OneDrive are either registered trademarks or trademarks of Microsoft Corporation in the United
States and/or other countries. Mac, macOS, iOS, and AirPlay are trademarks of Apple Inc., registered in the U.S. and other countries. Intel and Core are trademarks of Intel
Corporation in the U.S. and/or other countries. All other third-party product and company names may be trademarks of their respective owners.
Copyright notice
© 2019–2023SMARTTechnologiesULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated
into any language in any form by any means without the prior written consent of SMARTTechnologiesULC. Information in this manual is subject to change without notice and
does not represent a commitment on the part of SMART.
This product and/or use thereof is covered by one or more of the following U.S. patents:
www.smarttech.com/patents
February 28, 2023
smarttech.com/kb/171554 3
Important information
Note
Refer to the
SMARTBoard MX and MX Pro series interactive displays installation and maintenance
guide
(smarttech.com/kb/171555) for important information about installing and maintaining the
display.
Warning
lDo not open or disassemble the display. You risk electrical shock from the high voltage inside the
casing. Opening the casing also voids the warranty.
lDo not stand (or allow children to stand) on a chair to touch the surface of the display.
lTo reduce the risk of fire or electric shock, do not expose the display to rain or moisture.
lDo not insert objects inside the cabinet ventilation holes, because they could touch dangerous
voltage points and cause electric shock, fire, or product damage which may not be covered by
the warranty.
lDo not place heavy objects on the power cable. Damage to the cable could cause shock, fire, or
product damage which may not be covered by the warranty.
lIf the glass is broken, do not touch the liquid crystal. To prevent injury, handle glass fragments
with care when disposing of them.
lDisconnect all of the display’s power cables from the wall outlet and seek assistance from
qualified service personnel if any of the following occur:
oThe power cable or plug is damaged
oLiquid is spilled into the display
oObjects fall into the display
oThe display is dropped
oStructural damage, such as cracking, occurs
oThe display behaves unexpectedly when you follow operating instructions
lBefore inserting or removing an OPS from the display, turn off the display using the switch at the
back of the display. See Open Pluggable Slot computer (OPS) disclaimer for more information.
smarttech.com/kb/171554 iv
Contents
Important information 3
Chapter 1 Welcome 6
About this guide 6
About the display’s features and components 7
Identifying your specific model 13
Accessories 14
More information 15
Chapter 2 Using basic features 16
Waking up the display and putting it back to sleep 16
Using the Home button 17
Using the front control panel 17
Using the remote control 19
Using touch 22
Writing, drawing, and erasing 23
Adjusting the volume 24
Freezing or hiding the screen 25
Using the SMART ID card with the display 26
Using the microphone array 30
Chapter 3 Using the iQ apps 32
Using the Home screen 32
Using the Apps Library 32
Using the Files Library 33
Using SMART Whiteboard 33
Using Browser 33
Using screen share 33
Using screen captures 34
Installing third-party apps 34
Cleaning up the display 34
Chapter 4 Connecting computers and other devices 35
Installing and using SMART software 35
Connecting room computers and guest laptops 38
Connecting a SMART OPS PC module 46
Connecting USB drives, peripherals, and otherdevices 47
Contents
smarttech.com/kb/171554 v
Chapter 5 Troubleshooting 50
The display isn’t turning on 50
The screen is blank or there’s a problem with the image on the screen 51
There’s no sound or there’s a problem with the sound 54
Touch isn’t working as expected 55
The pens and erasers aren’t working as expected 55
NFC sign in isn’t working as expected 56
iQ apps aren’t working as expected 57
SMART software on connected computers isn’t working as expected 57
The SMART OPS PC module isn’t working as expected 57
The Intel Compute Card isn’t working as expected 57
Minimum required SMART Product Drivers versions 58
Contacting your reseller for additional support 58
Certification and compliance 60
smarttech.com/kb/171554 6
Chapter 1 Welcome
About this guide 6
About the display’s features and components 7
Touch 8
Writing, drawing, and erasing 8
iQ 8
Display 9
Audio 9
NFCsign in 9
Microphone array 10
Network connectivity 10
Room computers and guest laptops 10
Accessory slot 11
Front control panel 12
Front connector panel 12
Ambient light sensor 12
Power status light 12
Remote control and IR sensor 12
Identifying your specific model 13
Accessories 14
SMART OPS PC module 14
Stands 14
USB extenders 15
More information 15
The SMART Board® MX or MX Pro series interactive display is the hub of your classroom or meeting
room.
About this guide
This guide explains how to use a SMARTBoard MX or MX Pro series interactive display.
This guide is intended for individuals who use displays in their organizations. Other documentation and
resources are available for those who install and maintain displays (see
More information
on page15).
Chapter 1 Welcome
smarttech.com/kb/171554 7
Note
This guide covers the following series:
SMART Board MX (V4) series SMARTBoard MX Pro (V4) series
SMART Board MX (V3) series SMARTBoard MX Pro (V3) series
SMARTBoard MX (V2-C) series SMART Board MX Pro (V2-C)series
SMART Board MX (V2) series SMART Board MX Pro (V2)series
SMARTBoard MX series
Information that applies to specific series is marked with the symbols above.
About the display’s features and components
The display includes an extensive set of features and components:
Chapter 1 Welcome
smarttech.com/kb/171554 8
Touch
You can do everything on the display that you can do at your computer—open and close applications,
meet with others, create new documents or edit existing ones, visit websites, play and manipulate videos,
and so on—by touching the display’s surface.
You can use an array of gestures within applications, including panning, scaling, rotating, and zooming
in and out.
For more information, see
Using touch
on page22.
Writing, drawing, and erasing
The display comes with two pens, which you can use to write or draw on the screen.
Use your fist or palm to erase digital ink on the screen.
With Object Awareness™, the display responds automatically to the tool or object you’re using, whether
it’s a pen, finger, or palm. The display’s Simultaneous Tool Differentiation technologies allow two people
to write independently and simultaneously.
For more information, see
Writing, drawing, and erasing
on page23.
iQ
The display’s iQ software provides one-touch access to collaborative tools, including a whiteboard,
wireless screen sharing, and a web browser. With minimal network integration, there’s no need for wires,
cables, or manual software and firmware updates.
From the iQ Home screen, you can open the iQ apps, switch inputs, and adjust settings.
For more information about the Home screen, see
Using the Home button
on page17.
For more information about the iQ apps, see
Chapter 3 Using the iQ apps
on page32.
Chapter 1 Welcome
smarttech.com/kb/171554 9
Display
The 4K ultra-high-definition LCD display provides optimal image clarity and wide viewing angles.
The size of the display varies by model:
Models Size (diagonal)
SBID-MX255-V4, SBID-MX255-V4-PW, SBID-MX055-V4, SBID-MX055-V4-PW, SBID-MX255-V3N,
SBID-MX255-V3, SBID-MX255-V3N-PW, SBID-MX255-V3-PW, SBID-MX055-V3N, SBID-MX055-V3,
SBID-MX055-V3N-PW, SBID-MX055-V3-PW, SBID-MX255-V2-C, SBID-MX255-V2-CPW,
SBID-MX255-V2, SBID-MX255-V2-PW, SBID-MX055-V2, SBID-MX055-V2-PW
55"
SBID-MX265-V4, SBID-MX265-V4-PW, SBID-MX065-V4, SBID-MX065-V4-PW, SBID-MX265-V3N,
SBID-MX265-V3, SBID-MX265-V3N-PW, SBID-MX265-V3-PW, SBID-MX065-V3N, SBID-MX065-V3,
SBID-MX065-V3N-PW, SBID-MX065-V3-PW, SBID-MX265-V2-C, SBID-MX265-V2-CPW,
SBID-MX265-V2, SBID-MX265-V2-PW, SBID-MX065-V2, SBID-MX065-V2-PW, SBID-MX365,
SBID-MX265
65"
SBID-MX275-V4, SBID-MX275-V4-PW, SBID-MX075-V4, SBID-MX075-V4-PW, SBID-MX275-V3N,
SBID-MX275-V3, SBID-MX275-V3N-PW, SBID-MX275-V3-PW, SBID-MX075-V3N, SBID-MX075-V3,
SBID-MX075-V3N-PW, SBID-MX075-V3-PW, SBID-MX275-V2-C, SBID-MX275-V2-CPW,
SBID-MX275-V2, SBID-MX275-V2-PW, SBID-MX075-V2, SBID-MX075-V2-PW, SBID-MX375,
SBID-MX275
75"
SBID-MX286-V4, SBID-MX286-V4-PW, SBID-MX086-V4, SBID-MX086-V4-PW, SBID-MX286-V3N,
SBID-MX286-V3, SBID-MX286-V3N-PW, SBID-MX286-V3-PW, SBID-MX086-V3N, SBID-MX086-V3,
SBID-MX086-V3N-PW, SBID-MX086-V3-PW, SBID-MX286-V2-C, SBID-MX286-V2-CPW,
SBID-MX286-V2, SBID-MX286-V2-PW, SBID-MX086-V2, SBID-MX086-V2-PW, SBID-MX386,
SBID-MX286
86"
Audio
The display includes two integrated speakers, designed to provide sound at the front of a room.
NFCsign in
SMART Board MX (V4) and MX Pro (V4) series models allow you to sign in to your SMART Account using
near field communication (NFC): just hold your SMART ID card to the card reader area on the display’s
frame and enter a PIN. This feature helps you save time signing in to your account without typing your
username and password.
For more information, see
Using the SMART ID card with the display
on page26.
Chapter 1 Welcome
smarttech.com/kb/171554 10
Microphone array
You can use SMART Board MX (V4) and MXPro (V4)models’ built-in microphone array with a
conferencing app. The microphone array provides improved sound detection. You can also use the
display’s built-in microphone array in place of a connected computer’s microphone.
For more information, see
Using the microphone array
on page30.
Network connectivity
The display requires a network connection for downloading software and firmware updates, and a
number of the iQ apps require a network connection as well.
You can connect to a network using Wi-Fi or the RJ45 LAN jack on the display:
lWi-Fi supports both 2.4 and 5 GHz bands.
lThe two RJ45 jacks allow you to connect the display and an external device, such as a computer, to
an Ethernet network.
Room computers and guest laptops
You can connect room computers and guest laptops and use the display to view and interact with them.
The display comes with SMART software that you can install on connected computers to take full
advantage of the display’s features while using the connected computers.
For more information, see
Chapter 4 Connecting computers and other devices
on page35.
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7
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