SMART MX Series Manual de usuario

Cover

SMARTBoard®

MX | MX Pro

series interactive displays

User guide

SMARTBoard MX (V4) series | SMART Board MX Pro (V4) series

SMARTBoard MX (V3) series | SMART Board MX Pro (V3) series

SMARTBoard MX (V2-C) series | SMART Board MX Pro (V2-C) series

SMARTBoard MX (V2) series | SMART Board MX Pro (V2) series

SMARTBoard MX series

(See page13 for specific models.)

IDX55-4 | IDX65-4 | IDX75-4 | IDX86-4 | IDX55-3 | IDX65-3 | IDX75-3 | IDX86-3 | IDX55-2 | IDX65-2 | IDX75-2 | IDX86-2 | IDX65-1 | IDX75-1 | IDX86-1

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smarttech.com/kb/171554 2



Learn more

This guide and other resources for SMARTBoardMX and MX Pro series interactive

displays are available in the Support section of the SMARTwebsite

(smarttech.com/support). Scan this QRcode to view these resources on your

mobile device.

ENERGY STAR is the government-backed symbol for energy efficiency, providing simple, credible, and unbiased information that consumers and

businesses rely on to make well-informed decisions. ENERGY STAR-certified products are the simple choice for energy efficiency, making it easy for

consumers and businesses to make purchases that save them money and protect the environment. The U.S. EPA ensures that each product that earns the

label is independently certified to deliver the quality, performance, and savings that users have come to expect.

As shipped, your display delivers ENERGY STAR performance and savings. However, changing some settings may increase energy consumption beyond

the limits required for ENERGY STAR certification. For example, increased brightness and contrast will increase power consumption.

Please consider the environment when you choose non-ENERGY STAR settings.

License

The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered

trademarks of HDMI Licensing Administrator, Inc.

Trademark notice

SMARTBoard, SMART Notebook, SMART TeamWorks, SMART Meeting Pro, SMART Ink, SMART lab, Lumio, Object Awareness, smarttech, the SMART logo and all SMART

taglines are trademarks or registered trademarks of SMARTTechnologiesULC in the U.S. and/or other countries. Android, Chrome, Chromebook, Google Cast, Google Drive,

and Google Play are trademarks of Google Inc. Microsoft, Windows, and OneDrive are either registered trademarks or trademarks of Microsoft Corporation in the United

States and/or other countries. Mac, macOS, iOS, and AirPlay are trademarks of Apple Inc., registered in the U.S. and other countries. Intel and Core are trademarks of Intel

Corporation in the U.S. and/or other countries. All other third-party product and company names may be trademarks of their respective owners.

into any language in any form by any means without the prior written consent of SMARTTechnologiesULC. Information in this manual is subject to change without notice and

does not represent a commitment on the part of SMART.

This product and/or use thereof is covered by one or more of the following U.S. patents:

www.smarttech.com/patents

February 28, 2023

smarttech.com/kb/171554 3

Important information

Note

Refer to the

SMARTBoard MX and MX Pro series interactive displays installation and maintenance

guide

(smarttech.com/kb/171555) for important information about installing and maintaining the

display.

Warning

lDo not open or disassemble the display. You risk electrical shock from the high voltage inside the

casing. Opening the casing also voids the warranty.

lDo not stand (or allow children to stand) on a chair to touch the surface of the display.

lTo reduce the risk of fire or electric shock, do not expose the display to rain or moisture.

lDo not insert objects inside the cabinet ventilation holes, because they could touch dangerous

voltage points and cause electric shock, fire, or product damage which may not be covered by

the warranty.

lDo not place heavy objects on the power cable. Damage to the cable could cause shock, fire, or

product damage which may not be covered by the warranty.

lIf the glass is broken, do not touch the liquid crystal. To prevent injury, handle glass fragments

with care when disposing of them.

lDisconnect all of the display’s power cables from the wall outlet and seek assistance from

qualified service personnel if any of the following occur:



oThe power cable or plug is damaged



oLiquid is spilled into the display



oObjects fall into the display



oThe display is dropped



oStructural damage, such as cracking, occurs



oThe display behaves unexpectedly when you follow operating instructions

lBefore inserting or removing an OPS from the display, turn off the display using the switch at the

back of the display. See Open Pluggable Slot computer (OPS) disclaimer for more information.

smarttech.com/kb/171554 iv

Contents

Important information 3

Chapter 1 Welcome 6

About this guide 6

About the display’s features and components 7

Identifying your specific model 13

Accessories 14

More information 15

Chapter 2 Using basic features 16

Waking up the display and putting it back to sleep 16

Using the Home button 17

Using the front control panel 17

Using the remote control 19

Using touch 22

Writing, drawing, and erasing 23

Adjusting the volume 24

Freezing or hiding the screen 25

Using the SMART ID card with the display 26

Using the microphone array 30

Chapter 3 Using the iQ apps 32

Using the Home screen 32

Using the Apps Library 32

Using the Files Library 33

Using SMART Whiteboard 33

Using Browser 33

Using screen share 33

Using screen captures 34

Installing third-party apps 34

Cleaning up the display 34

Chapter 4 Connecting computers and other devices 35

Installing and using SMART software 35

Connecting room computers and guest laptops 38

Connecting a SMART OPS PC module 46

Connecting USB drives, peripherals, and otherdevices 47

Contents

smarttech.com/kb/171554 v

Chapter 5 Troubleshooting 50

The display isn’t turning on 50

The screen is blank or there’s a problem with the image on the screen 51

There’s no sound or there’s a problem with the sound 54

Touch isn’t working as expected 55

The pens and erasers aren’t working as expected 55

NFC sign in isn’t working as expected 56

iQ apps aren’t working as expected 57

SMART software on connected computers isn’t working as expected 57

The SMART OPS PC module isn’t working as expected 57

The Intel Compute Card isn’t working as expected 57

Minimum required SMART Product Drivers versions 58

Contacting your reseller for additional support 58

Certification and compliance 60

smarttech.com/kb/171554 6

Chapter 1 Welcome

About this guide 6

About the display’s features and components 7

Touch 8

Writing, drawing, and erasing 8

iQ 8

Display 9

Audio 9

NFCsign in 9

Microphone array 10

Network connectivity 10

Room computers and guest laptops 10

Accessory slot 11

Front control panel 12

Front connector panel 12

Ambient light sensor 12

Power status light 12

Remote control and IR sensor 12

Identifying your specific model 13

Accessories 14

SMART OPS PC module 14

Stands 14

USB extenders 15

More information 15

The SMART Board® MX or MX Pro series interactive display is the hub of your classroom or meeting

room.

About this guide

This guide explains how to use a SMARTBoard MX or MX Pro series interactive display.

This guide is intended for individuals who use displays in their organizations. Other documentation and

resources are available for those who install and maintain displays (see

More information

on page15).

Chapter 1 Welcome

smarttech.com/kb/171554 7

Note

This guide covers the following series:

SMART Board MX (V4) series SMARTBoard MX Pro (V4) series

SMART Board MX (V3) series SMARTBoard MX Pro (V3) series

SMARTBoard MX (V2-C) series SMART Board MX Pro (V2-C)series

SMART Board MX (V2) series SMART Board MX Pro (V2)series

SMARTBoard MX series  

Information that applies to specific series is marked with the symbols above.

About the display’s features and components

The display includes an extensive set of features and components:

Chapter 1 Welcome

smarttech.com/kb/171554 8

Touch

You can do everything on the display that you can do at your computer—open and close applications,

meet with others, create new documents or edit existing ones, visit websites, play and manipulate videos,

and so on—by touching the display’s surface.

You can use an array of gestures within applications, including panning, scaling, rotating, and zooming

in and out.

For more information, see

Using touch

on page22.

Writing, drawing, and erasing

The display comes with two pens, which you can use to write or draw on the screen.

Use your fist or palm to erase digital ink on the screen.

With Object Awareness™, the display responds automatically to the tool or object you’re using, whether

it’s a pen, finger, or palm. The display’s Simultaneous Tool Differentiation technologies allow two people

to write independently and simultaneously.

For more information, see

Writing, drawing, and erasing

on page23.

The display’s iQ software provides one-touch access to collaborative tools, including a whiteboard,

wireless screen sharing, and a web browser. With minimal network integration, there’s no need for wires,

cables, or manual software and firmware updates.

From the iQ Home screen, you can open the iQ apps, switch inputs, and adjust settings.

For more information about the Home screen, see

Using the Home button

on page17.

For more information about the iQ apps, see

Chapter 3 Using the iQ apps

on page32.

Chapter 1 Welcome

smarttech.com/kb/171554 9

Display

The 4K ultra-high-definition LCD display provides optimal image clarity and wide viewing angles.

The size of the display varies by model:

Models Size (diagonal)

SBID-MX255-V4, SBID-MX255-V4-PW, SBID-MX055-V4, SBID-MX055-V4-PW, SBID-MX255-V3N,

SBID-MX255-V3, SBID-MX255-V3N-PW, SBID-MX255-V3-PW, SBID-MX055-V3N, SBID-MX055-V3,

SBID-MX055-V3N-PW, SBID-MX055-V3-PW, SBID-MX255-V2-C, SBID-MX255-V2-CPW,

SBID-MX255-V2, SBID-MX255-V2-PW, SBID-MX055-V2, SBID-MX055-V2-PW

55"

SBID-MX265-V4, SBID-MX265-V4-PW, SBID-MX065-V4, SBID-MX065-V4-PW, SBID-MX265-V3N,

SBID-MX265-V3, SBID-MX265-V3N-PW, SBID-MX265-V3-PW, SBID-MX065-V3N, SBID-MX065-V3,

SBID-MX065-V3N-PW, SBID-MX065-V3-PW, SBID-MX265-V2-C, SBID-MX265-V2-CPW,

SBID-MX265-V2, SBID-MX265-V2-PW, SBID-MX065-V2, SBID-MX065-V2-PW, SBID-MX365,

SBID-MX265

65"

SBID-MX275-V4, SBID-MX275-V4-PW, SBID-MX075-V4, SBID-MX075-V4-PW, SBID-MX275-V3N,

SBID-MX275-V3, SBID-MX275-V3N-PW, SBID-MX275-V3-PW, SBID-MX075-V3N, SBID-MX075-V3,

SBID-MX075-V3N-PW, SBID-MX075-V3-PW, SBID-MX275-V2-C, SBID-MX275-V2-CPW,

SBID-MX275-V2, SBID-MX275-V2-PW, SBID-MX075-V2, SBID-MX075-V2-PW, SBID-MX375,

SBID-MX275

75"

SBID-MX286-V4, SBID-MX286-V4-PW, SBID-MX086-V4, SBID-MX086-V4-PW, SBID-MX286-V3N,

SBID-MX286-V3, SBID-MX286-V3N-PW, SBID-MX286-V3-PW, SBID-MX086-V3N, SBID-MX086-V3,

SBID-MX086-V3N-PW, SBID-MX086-V3-PW, SBID-MX286-V2-C, SBID-MX286-V2-CPW,

SBID-MX286-V2, SBID-MX286-V2-PW, SBID-MX086-V2, SBID-MX086-V2-PW, SBID-MX386,

SBID-MX286

86"

Audio

The display includes two integrated speakers, designed to provide sound at the front of a room.

NFCsign in

SMART Board MX (V4) and MX Pro (V4) series models allow you to sign in to your SMART Account using

near field communication (NFC): just hold your SMART ID card to the card reader area on the display’s

frame and enter a PIN. This feature helps you save time signing in to your account without typing your

username and password.

For more information, see

Using the SMART ID card with the display

on page26.

Chapter 1 Welcome

smarttech.com/kb/171554 10

Microphone array

You can use SMART Board MX (V4) and MXPro (V4)models’ built-in microphone array with a

conferencing app. The microphone array provides improved sound detection. You can also use the

display’s built-in microphone array in place of a connected computer’s microphone.

For more information, see

Using the microphone array

on page30.

Network connectivity

The display requires a network connection for downloading software and firmware updates, and a

number of the iQ apps require a network connection as well.

You can connect to a network using Wi-Fi or the RJ45 LAN jack on the display:

lWi-Fi supports both 2.4 and 5 GHz bands.

lThe two RJ45 jacks allow you to connect the display and an external device, such as a computer, to

an Ethernet network.

Room computers and guest laptops

You can connect room computers and guest laptops and use the display to view and interact with them.

The display comes with SMART software that you can install on connected computers to take full

advantage of the display’s features while using the connected computers.

For more information, see

Chapter 4 Connecting computers and other devices

on page35.

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