SkyStream TWO Manual de usuario
Skystream TWO User Manual
2
Table of Contents
Connecting to the Internet - 3
Setting Date and Time (Important) - 3
Home Screen Apps - 4-5
How to add and remove apps from the bottom row - 5
Settings - 6-11
Unit On & Off / Sleep Settings - 12
Media Center Troubleshooting – 13-15
Wi-Fi Troubleshooting – 16-19
3
Connecting to the Internet
Wi-Fi - Go to Settings -> Network -> Wi-Fi -> Wi-Fi should be turned
on by default, Wait a few moments for the device to find your Wi-Fi
network. If the Wi-Fi is turned off click on Wi-Fi to turn it on. Click on
YOUR network and enter YOUR password (Wi-Fi passwords are case
sensitive!).
LAN/Ethernet - Connect your own LAN/Ethernet cable (Not
included) to the box from your router, go to Settings -> Network ->
Scroll down to Ethernet and make sure it is connected.
Setting Date and Time (Very Important)
Setting the correct date and time – IMPORTANT DO NOT SKIP THIS
STEP!
Go to Settings -> Date & Time -> Click on Automatic Date and Time -
> Click on Use Network Provided Time. Use the Back button on the
remote to exit to the Home screen.
4
Home Screen Apps
Chrome – This app is the default web browser.
Fast – This is a speed test app so you can see how much internet
speed is actually getting to the device. We recommend 10 Mbps or
faster.
Media Center – This is the default Media Player. (Do not forget to
run the Media Center Updater app to install all of the content
providing applications.)
Netflix – This is the official Netflix app. (Subscription Required)
Google Play – This is the unit’s app store (Free Google Account
required). This is where you can download a huge amount of
Android apps and games.
Amazon Instant Video – This is the official Amazon Instant Video
App (Amazon Prime Subscription Required).
Quick Support – This application is used by our support team if we
need to log into your device to provide a fix or update something.
This app will
not do anything on its own. A customer support representative will
give you instructions on how to open this app if necessary.
Media Center Updater – This application is where you will install all
of the content providing applications to the Media Center. This is
also where you will go to update the Media Center when we push
out updates.
5
Sling TV – Sling TV is a live TV application that requires a paid
subscription to use. You can visit Sling.com for more information on
their different packages.
YouTube – YouTube is a video streaming application owned by
Google. There is an endless amount of content in this application.
All Apps (Home Screen Section)
Clicking on All Apps will bring you to a screen that will show you all
of the apps that are installed on the SkyStream TWO.
How to add and remove apps from the bottom row of apps on the
unit’s home screen.
Click on the plus sign on the right side of the row or apps. A fold will
open from the bottom of the screen that shows two rows of apps.
You can click down to see the other apps that are installed.
To remove an app find the app that you want to remove. It will have
a green check mark. Click on the app to remove the check mark.
Press the back button and the app will be removed.
To add an app find the app you want to add. Click on the app and
make sure the green check mark appears. Press the back button and
the app will be added.
Note – You can only have 10 apps shown on the bottom row of apps.
If you try to add more than 10 you will get a pop up telling that there
is no space for the app.
6
Settings
Sound
System Sounds - Always leave System Sounds ON.
Surround Sound – Always Leave this ON. This will allow the
device to play surround sound for video files that are in
surround sound.
Apps
This setting section will allow you to view the apps that are
installed on your device.
You can click on an app for more information on the app and
some options you can do to the app. The options are listed
below. DO NOT MESS WITH THESE SETTINGS IF YOU DO NOT
KNOW WHAT YOU ARE DOING.
Open – This will open the selected app.
Uninstall – This will permanently delete the application and any
data that may have been saved.
Clear Data – This will delete any data saved in an app. This will
make it like the app was just installed. All user data will be
deleted. DO NOT EVER DO THIS FOR THE MEDIA CENTER!!!
Clear Cache – This will delete data that the app has acquired
through use. This can have adverse effects on certain apps. You
can do this to the Media Center if you wish.
Clear Defaults – Some apps will ask what other program you
want to use to perform a certain function. An example is if you
are downloading something through an app, it may ask you
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what browser you want to use. Whatever you choose will
become the default. This option will allow you to delete the
default and be able to use a different default program the next
time you are asked.
Notifications – You can toggle notifications on or off for specific
apps. If you log into any social media apps on the device and
are getting notification sounds you can turn them off using this
option.
Screen Saver
This section gives you the option to change the settings for the
screen saver. The default screen saver is a clock. It activates after 1
hour of inactivity.
Storage & Reset
This section will give you the ability to see how much data is stored
on your device. You can also do a factory reset in this section. (DO
NOT DO A FACTORY RESET WITHOUT FIRST SPEAKING TO OUR TECH
SUPPORT TEAM. YOU WILL LOSE ALL OF YOUR APPS AND DATA!!!)
Internal Shared Storage – Click on this will show you how much data
and where that data is stored on your device.
Factory Reset - DO NOT DO A FACTORY RESET WITHOUT FIRST
SPEAKING TO OUR TECH SUPPORT TEAM. YOU WILL LOSE ALL OF
YOUR APPS AND DATA!!!)
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About
This section will give you information about your SkyStream TWO.
You can also restart the device from this section.
Date & Time
Automatic date & time – (Recommended) Turn this setting on will
use your internet connections date and time for the device. Turning
this option off will allow you to manually enter your date and time.
Set time zone – This section will allow you to set the time based on
your specific time zone. The device is set to the US Eastern Time
Zone by default.
Use 24-hour format – This section will allow you to toggle between
12 hour time (AM/PM) to 24 hour time / military time.
Language
This section will allow you to change the language that the device
shows. Please note that most app will show the language they were
built in.
Keyboard
The device only comes with one Keyboard option. There is no reason
to play with anything in this section.
Search
This section is mainly for Phones. No reason to change anything in
this section.
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Accessibility
This section will give you the ability to turn on Captions. However
many apps and videos do not support this feature. We have no
control over what apps support this feature.
Droid Settings – This is another section of Settings that Android has
developed in addition to the standard settings. We will go over the
features within Droid Settings below.
Display
Screen Resolution – The SkyStream TWO will automatically detect
the best resolution for your TV. There is no reason to change
anything in this section. Doing so may make the unit unable to
display on your TV and will require a factory reset.
Screen Position – This section will allow you to zoom in our out to
make the display of the unit fit your TV. After finding the right
amount of zoom that fits your TV, press the back button on your
remote to lock in the setting.
HDR to SDR & SDR to HDR – These settings will be automatically set
properly by the device for your TV. There is no reason to change any
settings in either of these sections.
HDMI CEC – This section has controls for CEC controls. If you are not
familiar with HDMI CEC please do not change any settings in this
section. You can research CEC controls and your TV’s CEC
functionality if you would like to. But the average user will have no
use for this option.
10
Playback Settings – Leave this section alone.
Sound
Digital Sounds – This section will allow you to modify your sound
output.
PCM – PCM is the default setting. This option is for when the box is
connected directly to the TV with an HDMI cable for video and
sound.
SPDIF RAW – This option enables the sound to be sent through an
Optical Audio cable to a Sound Bar or Surround Sound System. This
is also known as SPDIF Pass-through.
HDMI RAW - This option enables the sound to be sent through an
HDMI cable to a Surround Sound System. This is also known as HDMI
Pass-through.
Upgrade bluetoothremote – Leave this setting alone.
More Settings – More settings is just another screen for the settings
that have already been covered in this manual.
Add Accessory – This section will allow you to pair Bluetooth devices
with your unit. When you click on it, it will automatically start
looking for nearby Bluetooth devices. MAKE SURE any device you
are trying to pair is in pair mode. Please consult the user manual of
the device you are trying to pair for instructions on putting that
device into pair mode.
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